What’s with All These Dialogs Saying, “SomeApp is not optimized for your Mac”?

If you’re running macOS 10.13.4 High Sierra or macOS 10.14 Mojave, you may have seen a dialog that says an app isn’t optimized for your Mac. The message differs slightly between High Sierra and Mojave, with the High Sierra version telling you the developer needs to update the app to improve compatibility whereas Mojave saying bluntly that the app won’t work with future versions of macOS.

What’s going on here, what should you do, and when should you do it?

What’s Going On: 32-bit and 64-bit Apps

Over a decade ago, Apple started to transition all the chips used in Macs, along with macOS itself, from a 32-bit architecture to a 64-bit architecture. Without getting into technical details, 64-bit systems and apps can access dramatically more memory and enjoy significantly faster performance.

Apple knew it would take years before most people were running 64-bit hardware and 64-bit-savvy versions of macOS, so it allowed macOS to continue running older 32-bit apps. However, maintaining that backward compatibility has a cost, in terms of both performance and testing, so at its Worldwide Developer Conference in 2017, Apple warned developers that High Sierra would be the last version of macOS to support 32-bit apps “without compromise.” At the next WWDC in June 2018, Apple announced that macOS 10.14 Mojave would be the last version of macOS to run 32-bit apps.

Happily, the only “compromise” for 32-bit apps in Mojave is the warning dialog, which appears every 30 days when you launch an older app. But the writing is on the wall: 32-bits apps will cease working in macOS 10.15.

How Do You Identify 32-bit Apps?

Apple provides a tool to help you find 32-bit apps. Follow these steps:

  1. From the Apple menu, choose About This Mac and then click the System Report button.
  2. In the System Information utility that opens, scroll down to Software in the sidebar and select Applications. It may take a few minutes to build the list of every app on all mounted drives.
  3. When it finishes, click the 64-bit column header (No means 32-bit; Yes means 64-bit) to sort the list, and select an app to see its details in the bottom pane.

This technique works in both High Sierra and Mojave, but in Mojave, System Information includes a better-formatted section, called Legacy Software, that also provides a list of 32-bit apps. However, this list may be smaller because it includes only those apps that you’ve launched. Since it’s likely that you open old 32-bit apps only occasionally, you can’t trust the Legacy Software list to be complete.

If you find System Information’s Applications list overwhelming, check out the free 32-bitCheck utility from Howard Oakley. It performs exactly the same task but lets you focus on a particular folder and save the results to a text file for later reference.

What’s Your Next Step?

Once you know which apps won’t work in macOS 10.15, you can ponder your options. Luckily, you have some time. We expect Apple to release macOS 10.15 in September 2019, but you don’t need to upgrade right away—in fact, we recommend that you wait a few months after that to allow Apple time to fix bugs.

That said, we do encourage upgrading eventually, and if you buy a new Mac after September 2019, it will come with macOS 10.15. So you need to establish a plan—it’s better to know what you’re going to do than to be forced into action if you have to replace your Mac on short notice. For each 32-bit app on your Mac, you have three options:

  • Delete it: It’s not uncommon to have old apps that you haven’t used in years and won’t miss. There’s no need to waste drive space on them in macOS 10.15.
  • Upgrade it: Apps in active development will likely have a new version available. The main questions are how much the upgrade will cost and if there are compatibility issues associated with upgrading. You can upgrade at any time, although it’s likely worth waiting until you’re ready to move to macOS 10.15 to minimize costs. The apps that cause the most irritation here are things like the Adobe Creative Suite—Photoshop, Illustrator, and InDesign—that require switching to a monthly subscription.
  • Replace it: If no upgrade is available, the cost of upgrading is too high, or upgrading comes with other negatives, it’s time to look for an alternative. This can take some time, so it’s worth starting soon to ensure that the replacement will provide the features you need before macOS 10.15 forces the decision.

Needless to say, if you’d like recommendations about how to proceed with any particular app or workflow, get in touch with us!


Social Media: Have you seen dialogs warning that an app isn’t optimized for your Mac? Here’s what’s going on, what you should do, and when you should do it:

Apple’s New AirPods Add “Hey Siri,” More Talk Time, and Optional Wireless Charging

If you use Apple’s AirPods, you’re probably a fan. But if you haven’t tried them, you may not realize what you’re missing. They pair quickly and reliably with all your Apple devices, provide excellent audio quality, and sit comfortably in most people’s ears (more so than the wired EarPods). The AirPods are Apple’s most popular accessory—the company sold 35 million in 2018.

Apple has now unveiled the second-generation AirPods, the first hardware update since their initial release in December 2016. A new Apple-designed H1 chip designed for headphones provides faster connections, more talk time (up to 3 hours), and the convenience invoking Siri with “Hey Siri.” (With the first-generation AirPods, you can configure a double-tap to bring up Siri—when the AirPods are active, look in Settings > Bluetooth > AirPods.)

The new AirPods still cost $159 with a standard Lightning-based charging case, but Apple has also introduced the Wireless Charging Case, which is bundled with the new AirPods for $199 or available separately for both the first- and second-generation AirPods for $79. The Wireless Charging Case works with any Qi-compatible charging mat. It features a tiny LED indicator light on the front of the case to show the case’s charge status, and if you buy from Apple online, you can now get 19 characters of personalized engraving on the front of the case.


Social Media: Apple just released the second-generation AirPods with faster connections, more talk time, “Hey Siri,” and an optional Wireless Charging Case. The AirPods were great before, and now they’re better than ever. Details at:

Considering a New iMac? Wait No Longer—Updates Are Here!

The iMac has long been the core of Apple’s desktop lineup, but it hasn’t received any updates since June 2017. Now, however, Apple has quietly updated the 21.5-inch iMac with Retina 4K display and the 27-inch iMac with 5K Retina display while keeping prices the same. The bargain-basement non-Retina 21.5-inch iMac remains for sale, but received no changes.

These updates are targeted at improving performance, so you won’t see any changes to the case, screen, or even networking capabilities. But if faster CPUs, GPUs, and memory are what you want, now’s a good time to buy.

The new 21.5-inch iMac boasts speedier 8th-generation Intel quad-core processors and an optional 6-core processor at the top of the line that deliver up to 60% faster performance than previous models. For even greater speed boosts—Apple claims up to 2.4 times faster performance—look to the 27-inch iMac, which now offers 9th-generation 6-core Intel Core i5 processors running at 3.0, 3.1, or 3.7 GHz. If that’s not enough, you can choose an 8-core 3.6 GHz Intel Core i9 processor for the best performance short of an iMac Pro.

Modern computers rely heavily on graphics processors for both silky smooth screen drawing and computationally intensive tasks. By default, both new iMac models have updated versions the previous Radeon Pro graphics chips, but anyone who needs more power can instead choose a blazingly fast Radeon Pro Vega. For the 21.5-inch model, Apple says the Radeon Pro Vega is up to 80% faster; for the 27-inch iMac, it’s up to 50% faster.

Note that both iMacs now use 2666 MHz RAM instead of the previous 2400 MHz RAM. It probably won’t make much of a performance difference, but it’s worth keeping the speed in mind if you’re buying RAM separately from the iMac.

For those ordering an iMac from the online Apple store, if the options you want are in the top-level configuration, start there rather than in the next configuration down. It’s possible to configure two Macs to have the same options for the same price but get a better Radeon Pro graphics processor if you start from the top-level configuration.

For storage, we generally recommend SSDs over Fusion Drives—add external storage if you need more space. Whatever you do, don’t buy an iMac with an internal hard drive because it will destroy the performance.

For those looking for the ultimate power in an iMac Pro, Apple also quietly added options for 256 GB of RAM (for a whopping $5200) and a Radeon Pro Vega 64X GPU ($700) while simultaneously dropping the prices on some other RAM and storage options.


Social Media: After a nearly two-year gap, Apple has updated the 21.5-inch and 27-inch iMacs with faster processors, more capable graphics chips, and faster memory—all for the same prices as before. Read more at:

Apple Updates iPad Lineup with new iPad mini and iPad Air

iPad mini lovers, rejoice! If you’ve been holding onto an aging iPad mini because of its small size, you’ll be happy to learn that Apple has at long last released a new 7.9-inch iPad mini with modern-day technologies. Joining it in the lineup is a new 10.5-inch iPad Air that turns out to be a retooled iPad Pro for a lot less money.

iPad mini Gains A12 Bionic Chip and Apple Pencil Support

It has been hard to recommend the iPad mini 4—last updated in September 2015—for several years now because its hardware was increasingly long in the tooth, and Apple hadn’t seemed enthused about updating it.

That has all changed with the fifth-generation iPad mini, which boasts the same speedy A12 Bionic chip that powers today’s iPhone XR, XS, and XS Max. It provides over three times the performance as the iPad mini 4’s A8 chip and graphics that are nine times faster. The other huge change is that the iPad mini now lets you use the $99 Apple Pencil for drawing, taking notes, and more. Note that the iPad mini supports only with the first-generation Apple Pencil, not the second-generation model that’s specific to last year’s iPad Pro models.

Other welcome, but less notable, changes include a screen that is 25% brighter, displays more colors, and supports Apple’s True Tone technology for matching the color temperature of the screen to the light in your surroundings. The Wi-Fi + Cellular model of the iPad mini also now supports faster gigabit-class LTE connections and the improved Bluetooth 5.0.

The basic specs of the rear-facing camera on the new iPad mini haven’t changed—it’s still an 8-megapixel camera—but it likely takes better photos and videos thanks to the A12 Bionic chip’s computational photography capabilities. Plus, the front-facing FaceTime HD camera can now capture 1080p video at 30 frames per second for better FaceTime calls.

You can order the iPad mini now in silver, space gray, and gold. For 64 GB of storage, a Wi-Fi–only model costs $399, whereas a 256 GB model is $549. Adding cellular connectivity bumps the prices to $529 and $679.

iPad Air Lowers the 10.5-inch iPad Pro Price with a Less-Capable Camera

Despite its name, the new 10.5-inch iPad Air has far more in common with the now-discontinued 10.5-inch iPad Pro from 2017 than it does with the 9.7-inch iPad Air 2 from 2014.

Apple has clearly taken the iPad Pro and modernized it with the current A12 Bionic chip, gigabit-class LTE, eSIM, and Bluetooth 5.0. But to cut $150 from the iPad Pro’s $649 starting price, Apple replaced the iPad Pro’s rear-facing camera with a less-capable model and traded the quad speaker system for stereo speakers. That’s not to say that the iPad Air’s rear-facing camera is a problem—it’s the same 8-megapixel camera as in the iPad mini—it’s just not at the level of the 12-megapixel camera that was in the 10.5-inch iPad Pro.

Like the old iPad Pro, the iPad Air supports the first-generation Apple Pencil and the original $159 Smart Keyboard (again, not the Smart Keyboard Folio for the 2018 iPad Pro models).

As with the iPad mini, Apple offers only two tiers of storage, 64 GB for $499 and 256 GB for $649, and the cellular option increases the pricing to $629 and $779. The color choices are again silver, space gray, and gold.

Other iPads

Apple’s slate of iPads makes a lot of sense now, with this new fifth-generation iPad mini and third-generation iPad Air joining the sixth-generation iPad and the 11-inch iPad Pro and third-generation 12.9-inch iPad Pro.

If you want small, get an iPad mini. If you want cheap, buy the iPad. If you’re looking for a bigger screen or Apple keyboard (the Smart Keyboard is excellent), go for the iPad Air. And if you have the budget, the 11-inch and 12.9-inch iPad Pro models are fabulous. Apple has a helpful online comparison tool, or feel free to ask us what we’d recommend for you.


Social Media: After more than three years, Apple has updated the beloved iPad mini with modern-day specs and Apple Pencil support, and the company also released an iPad Air that’s essentially a retooled iPad Pro. Learn more at:

Don’t Forget to Name Your Digital Photos

Let’s talk about metadata, a word that may stir a sense of uncertainty and fear in you if you’ve never heard it before or if technology isn’t your strongest suit. Metadata refers to the properties of an image — things like file size, format, the date the photo was taken and the name automatically given to the photo, such as IMG_9876 or JPG-2839. Although metadata is an incredibly valuable component in today’s information age, leaving our photos with these unidentifiable names leaves many of us drowning in a sea of thousands of photos with no way to locate specific memories. Let’s take a look at one piece of metadata: the file name.

 

Why name your photos. Twenty years ago, you or your parents may have picked up photos from a local photo lab and simply written the basics on the back of the prints: the date, location, who is in the photo and what’s going on.

Today, we don’t give our photos this type of attention. Instead, we may think about doing something with them only when our phones run out of memory and prompt us to make more room by exporting the photos to other storage devices. Years of this saving go by, and then we find ourselves in the unforgiving sea of unnamed images.

Using metadata and a consistent file renaming pattern increases the “searchability,” of your images. If you want to be able to quickly find your images, it’s important to start renaming your files now. Otherwise, a decade from now when you’re looking for a photo of your daughter’s first day of school to post on her graduation day, you might be wanting to pull your hair out as you try to locate it.

Consistency is key. First, professional photo organizers recommend using a consistent system when it comes to renaming files. This will tie your entire collection together, despite the years that may separate certain pictures. Professional organizers also encourage you to find a system and style of renaming photos that will work best for you. Feel free to make variations on the following suggestion, but whatever naming convention you pick, be consistent.

Who, what, when and where naming approach. This naming system — who, what, when and where — has proved to be the most popular with professionals. For this system, you’ll include people, event, date and location in the file’s name. An easy reference to remember this organizational tool is: YYYY-MM-DD-location-event-who-sequence number. For example, a birthday party for your mom, Susan Smith, in San Francisco on May 23 would look like this: 2017-05-23-san-francisco-birthday-party-mom-susan-smith-JPG-2839.

When you are naming files, avoid special characters except for hyphens and underscores.

Once you have named individual files, you can put images in folders. Professional organizers have found that the simplest way is to organize by year, and you always have the option to further consolidate by decade. You can also create folders for specific people, such as your kids, or events, such as vacations and sports matches.

Where to find missing details. If you are unable to recall the specifics of a photo, refer to the metadata. All you have to do is right-click the photo, and then click on the option that says “get info” or “properties” to view the file’s metadata. This will reveal the date the image was created, which is vital for the above photo renaming system. But, you’ll also find the file size, the name of the device that took the image and sometimes even the location.

Why do this now. The work may seem tedious at first, but consider the even more daunting task of trying to find a specific image years from now if your photos aren’t organized. This is why photo naming matters! Start renaming your photos, and in the future, your family members will also be able to easily locate photos to share with their loved ones.

 

 

 

 

Bio: Cathi Nelson, author of Photo Organizing Made Easy; Going from Overwhelmed to Overjoyed, is the founder of APPO (Association of Personal Photo Organizers), a membership organization dedicated to helping thousands of entrepreneurs from around the globe build successful photo preservation and organizing businesses.

Social Sites As Backup?

Its probably safe to say the best thing about social platforms is sharing images. Instagram is built exclusively on pictures and has become as ubiquitous as “Kodaking” was back when the Brownie was invented. Photos on social media are fun and inspiring in so many ways. Yet some of us rely on platforms like Facebook and Instagram for backup and access to our pictures; March 13th’s outage is just one more reminder that social platforms should not be used for back up. When you are choosing an online solution for backup, here are a few questions we think you should ask:
  • Are my images being compressed? How much?
  • Are my private images really private?
  • Who can view, edit or delete them? Can I?
  • Can I easily access them any time I want?
  • Am I able to locate the image I need quickly?
  • Who controls my copyright?
  • Will my images be used for unintended purposes like training artificial intelligence facial recognition without my permission? We’re looking at you Flickr and IBM.
  • Can I answer these questions, or will a deep dive in to Terms Of Service be required?
Enjoy your photo feed on social media. We love it too–especially when we’re friends with you and we follow each other. We don’t think social sites have a role in a sound backup strategy. A good backup is a 3-2-1 system: 3 copies of important files and photos on at least 2 different types of storage and 1 copy off site.
6 Steps For Organizing Your Shoebox of Photos

6 Steps For Organizing Your Shoebox of Photos

We all have those lonely shoeboxes of photos and negatives that weigh on our mind every time we open our closet doors. Tackling the contents of those boxes can seem daunting at best and insurmountable at worst. But don’t despair. Here are six tips that can help you sort through your photos and give yourself some organizational peace of mind.

 

1. Don’t be afraid of the trash bag. That family trip to the Grand Canyon was amazing, but do you really need a hundred photos of the Grand Canyon itself? The answer is no. Those multiple scenery shots, while beautiful, don’t tell the story any better than just one can. My general rule is to eliminate 80 percent of the photos in a box, keeping the other 20 percent for albums. Don’t worry, the Grand Canyon will be around for a long time. I promise that no one will forget what it looks like.

 


 2. Organize by theme.A lot of people think they need to organize their photos chronologically. For some, this method works very well. For others, however, this is a daunting and overwhelming task. It’s often easier — and more effective — to organize by theme. Organizing by theme makes it much simpler to pull together an album. Themes are also easier to identify than dates. While you may not be sure which year that Christmas photo was taken, you definitely know that it’s Christmas.

 

3. Pace yourself. As hard as it is, you need to strike a fine balance between lingering too long on precious memories and pushing yourself to go too fast. For the former, give yourself two seconds per photo — and only two seconds — to reminisce before deciding where that photo belongs.

Also, set a timer for one to three hours, and be sure to give yourself time to recuperate between sorting sessions.

 


4. Create a family timeline. Preparing a photo timeline aids in the sorting process as you begin to tackle your collection. I suggest creating a chronological list of events that will help you as you begin uncovering photos, letters, cards and newspapers from the past. By placing them along a single timeline, you’ll start to get a more comprehensive view of your life, even if you don’t know exact dates. A guesstimate will do and will keep you moving forward.

Your timeline can be as simple as drawing a horizontal line across the middle of a piece of paper and adding vertical lines to mark and label events. As you look at the entire collection of photos, determine the oldest photo and the most recent one. This is the time span you’ll plot on your line. Once you have these major markers in place, you can begin to jot other moments or milestones in between.

 

 

5. Store your photos safely. Once your photos have been sorted, it’s imperative that you store them correctly. This means putting them somewhere with average temperatures and low humidity — no attics or basements. They should also be stored in containers designed specifically for photo archiving. One reliable source for these is Archival Methods. It offers a variety of acid-free boxes that will preserve your precious memories for decades to come.

 

6.Get ready to be emotional. The gift of photography is being able to look back on our lives and reflect on the good and the bad, the beautiful and the ugly. The story your photographs tell is one of joy and love, loss and heartache. Ultimately, going through your photos can be a journey of healing. Allow yourself to feel these emotions. It can be extremely helpful to journal how you’re feeling during the process and, if possible, connect with friends and family to discuss the wave of emotions you’re riding.

Organizing your shoebox of photos can feel like an impossible task, but don’t lose sight of the fact that this is important and meaningful work. You are the keeper of your family’s memories and the teller of its stories.

 

 

Bio: Cathi Nelson, author of Photo Organizing Made Easy; Going from Overwhelmed to Overjoyed, is the founder of APPO (Association of Personal Photo Organizers), a membership organization dedicated to helping thousands of entrepreneurs from around the globe build successful photo preservation and organizing businesses.

Did You Know Families Can Share Mac and iOS Apps Purchased from the App Store?

Have you ever looked over your spouse’s shoulder and thought, “Hey, that’s a cool app.”? If you set up Family Sharing (in System Preferences > iCloud on the Mac, and in Settings > Your Name in iOS), you can download almost any app that someone else in your family has purchased on either the Mac App Store or the iOS App Store. How you find these shared apps depends on the platform. On a Mac running macOS 10.14 Mojave, open the App Store app, click your email address at the bottom of the sidebar, and then click the name next to “Purchased by” to see another family member’s purchases. In iOS 12’s App Store app, tap your icon at the upper right, tap Purchased, and then tap a family member to see their purchases (note that you can select Not on this iPhone/iPad to narrow the choices). Click or tap the cloud icon to download a purchased app.

Choose between Archiving and Deleting Messages in iOS Mail

When you’re viewing a message in Mail on an iPhone or iPad, you get five buttons: Flag, Move, Archive or Delete, Reply/Forward/Print, and New Message. But what determines whether that third button is Archive or Delete? iOS hides that option in Settings > Passwords & Accounts > YourEmailAccount—the details then vary by account type before you see the Move Discarded Messages Into options.

  • iCloud as your primary address: Mail (under Advanced) > Advanced
  • iCloud as a secondary address: Account > Mail > Advanced
  • Gmail or other email provider: Account > Advanced

But what if you want to archive a message when you have Deleted Mailbox selected, or vice versa? Simply tap and hold on the Archive or Delete icon, and a popover appears, giving you both choices.

Here’s How to Capture a Full-Screen Screenshot of a Web Page

You know that Command-Shift-3 takes a screenshot of the entire screen and Command-Shift-4 lets you pick a window, menu, or arbitrary selection for your screenshot. And Mojave introduced Command-Shift-5 to give you an interface to screenshots and screen recordings. But how would you capture a screenshot of a long Web page that requires scrolling? Rather than stitching multiple screenshots together, try this trick in the Google Chrome Web browser. Control-click anywhere on a page you want to capture and choose Inspect. Press Command-Shift-P to open Chrome’s Developer Tools command menu. Type “capture” and then click “Capture full size screenshot” to download a screenshot of the page as a PNG file. (When you’re done, close the Developer Tools by clicking the X in the upper-right corner.)