AN ATTITUDE OF GRATITUDE

In our digital age of ephemeral tweets, posts and emails, handwritten thank you notes have become a bit of a lost art. For that reason, they are incredibly impactful and sentimental ways to show customer appreciation. Nothing sounds more dull and impersonal than “thank you for your business.” So remember to keep your messages authentic, […]

Be Careful in iOS 13’s Mail App—the Trash Button Is Where Reply Used to Be!

For unknown reasons, Apple redesigned the toolbar in the iOS 13 version of Mail. Such things happen, but this time, Apple made a big mistake and moved Mail’s Trash button to where its Reply button used to be. Lots of people who have become accustomed to tapping Reply are now finding themselves deleting messages inadvertently, […]

Consider USB Peripherals When Troubleshooting Mac Problems

If you’re experiencing a sporadic problem with your Mac, the sort of thing that happens often enough to be annoying but not so frequently as to be reproducible, allow us to suggest one little-known troubleshooting tip. Malfunctioning USB devices—keyboards, mice, hubs, printers, etc.—can sometimes cause truly inscrutable problems ranging from startup issues to kernel panics. […]

Use the Driving ETA Feature in iOS 13’s Maps App to Share Your Arrival Time

A small but welcome new feature of iOS 13 is Driving ETA, which helps you share your estimated time of arrival with a contact whenever you’re navigating with the Maps app. To use Driving ETA, start navigating to a destination in Maps, tap Share ETA at the bottom of the screen, and pick the person […]

Need to Charge Your iPhone or iPad More Quickly? Get a Higher Wattage Power Adapter

By default, most iPhones and iPads ship with Apple’s tiny 5-watt power adapters. They work, but not quickly. However, the iPhone 8 and later, all models of the iPad Pro, and the most recent iPad Air and iPad mini models support fast charging when connected to higher wattage power adapters. You may have an older […]