A Hidden Trick that Lets You Navigate Your iPhone with One Hand

Unless you can palm a basketball, you may not be able to use an iPhone single-handed. But sometimes one hand is all you can spare. If you find yourself in such a situation, give Reachability a try. On a Touch ID–based iPhone, tap (don’t press) the Home button twice to slide the iPhone’s interface halfway down the physical screen, bringing everything into reach of your thumb. On the Face ID–equipped iPhone X, put your thumb in the bottom of the screen—about at the top edge of the Dock if you were on the Home screen—and swipe down. You can use apps normally for a tap or two, and then they’ll expand back to the full screen to show the full interface. If Reachability is off (or if you want to turn it off), go to Settings > General > Accessibility.

Make More Space for Documents by Putting Your Dock on the Side of Your Mac’s Screen

By default, Apple locates the Dock at the bottom of the Mac’s screen. If that location interferes with you seeing as much of your document windows as you’d like, you can set it to appear only when you move the pointer to the bottom edge of the screen. But there’s a better way: put the Dock on the side of the screen where there’s plenty of horizontal room and it won’t get in the way of most document windows. Open System Preferences > Dock, and select Right or Left from the Position on Screen radio buttons.

 

When Should You Upgrade to macOS 10.14 Mojave, iOS 12, watchOS 5, and tvOS 12?

It’s that time of year again, when an Apple user’s thoughts drift to new versions of macOS, iOS, watchOS, and tvOS. Apple announced the new versions in June, and public betas have been available since. But once Apple makes macOS 10.14 Mojave, iOS 12, watchOS 5, and tvOS 12 available for free download, you’ll need to decide when to install each.

(Note that we say when and not if. There’s no harm in delaying major operating system upgrades until Apple has had a chance to squash early bugs. But waiting too long puts you at risk from security vulnerabilities and prevents you from taking advantage of new features. Plus, should you have to replace an Apple device unexpectedly, you will likely have to use the current operating system, which could be awkward if you weren’t ready.)

The hardest upgrade decision comes with macOS 10.14 Mojave. Whereas the last version of macOS—High Sierra—was a refinement upgrade that added few new features, Mojave introduces lots. Some people’s eyes will appreciate Dark mode, and the Dynamic Desktop changes subtly throughout the day. More practically, Stacks help organize files on cluttered Desktops, the Finder’s new Gallery view makes browsing images easier, and Quick Actions in the Finder’s Preview pane and in Quick Look let you work on files without even opening them. Apple significantly enhanced macOS’s screenshot and screen recording capabilities as well. And apps like Home, News, Stocks, and Voice Memos make the jump from iOS.

However, these features are bound to come with quirks and bugs, and Mojave’s new privacy and security controls may cause problems for older software. So we recommend waiting until at least version 10.14.1 or even 10.14.2 before upgrading. That gives you time to make sure your key apps are compatible with Mojave and for Apple to resolve any unanticipated problems.

iOS 12 is a different story, particularly if you have an older iPhone or iPad. That’s because Apple has focused on improving performance for such devices. If your device is bogging down, iOS 12 may give it a new lease on life. Also compelling is Screen Time, which helps you track your usage and set limits if you’re unhappy about how much time you spend giving Facebook your personal data. Screen Time even works for your entire family, so it could make dinner less device-intensive. A beefed-up Do Not Disturb lets you keep your iPhone from nagging you so much, and new features let you tamp down excessive notifications more easily. Finally, if you do the same things repeatedly, Siri Shortcuts can help you create your own Siri voice commands.

Our take is that iOS 12 is a good upgrade. Don’t pull the trigger instantly, since Apple may discover important bugs in the first week or two, but after that, upgrade when you have time to play with the new features.

watchOS 5 is linked to iOS 12, so you can’t upgrade your Apple Watch until your iPhone is running the latest. Most of the changes revolve around the Workouts app, with automatic detection of running workouts, a new Yoga workout, activity competitions, and more. Other new features include a Walkie-Talkie app, the arrival of Apple’s Podcasts app, a smarter Siri watch face, and improved notifications. There’s no downside to watchOS 5, so as soon as iOS 12 lands on your iPhone, set your Apple Watch to upgrade that night.

tvOS 12 is the easiest to agree to install. It’s a minor upgrade, with just a few new features. The most noticeable is a new aerial screensaver of Earth from low orbit, made by the crew of the International Space Station. You can also tap the touchpad of the Siri Remote while an aerial screensaver is playing to see where it was taken. When you start trying to type a password on the Apple TV, a notification on your iPhone lets you autofill that password. And finally, the Apple TV 4K gains support for Dolby Atmos soundscapes. So yeah, install tvOS 12 when it comes out, or let your Apple TV do it automatically.

As much as change can be hard, we’re excited about Apple’s new operating systems. Like you, we probably won’t end up using all the new features, but some will enhance the experience of being an Apple user.


Social Media: Apple is about to release four major operating system upgrades—macOS 10.14 Mojave, iOS 12, watchOS 5, and tvOS 12. When should you take the leap and install them? Short answer: it depends. Long answer: read on!

Video is Everywhere. Transfer, Edit, Share.

With a little fear and sadness, the last post was a reminder that we all have valuable old movies growing obsolete and inaccessible in our memory archives. Here’s how to have them transferred and, more importantly, what to do then.

1.    Transfer

This is often the most daunting part because it raises a lot of questions. Where do I take it? Is it safe? What do I get back? How do I play it? Answers: Stay local and start with a small batch of one or two tapes or reels. If we don’t do it, we have a partner who does and we won’t risk (and don’t recommend) possible damage or loss in shipping.

Have it transferred to MP4. It’s a high quality, universal format of digital video. DVD or Bluray might sound simpler, but those formats are nearing obsolescence too so you’ll have to ‘rip’ them to digital video later for further editing and sharing. Having your movies transferred directly to MP4 leapfrogs that step.

2.      Edit

A good transfer service like ours will remove dead space and divide long tapes into shorter clips for you. But since there’s a good chance you won’t have been able to preview the footage first, you may still want to edit the video you get back.

First, copy the full versions to the same hard drive and cloud storage you trust for your photo backups. We’ll use Youtube because it’s great for editing and sharing. That shouldn’t be your only copy though.

If you have a Gmail account, use it to log into Youtube and click upload. Your first channel, like an album, is created by default. Drag your .mp4 into the window and while it uploads and processes, add your title, description, and tags (names, places, events). I begin my titles with the year the movies were filmed, so they’re listed in order later.

Once published, click the edit button to access all sorts of tools. To trim and clip out unwanted pieces, look for the “Enhancements” tab and then the “Trim” button. A timeline appears at the bottom where you subtract the beginning, end or pieces in the middle. When you’re done, save it as the original or as a new version. Done!

3.      Share

Your Youtube channel is public by default so that anyone you share a link with can view it, and it’s searchable on google. You can set your channel or individual videos to private, or even unlisted so that they can only be seen by you and those you allow. This is great for family because, if you give them permission, family members can help edit, title, tag and comment. One person can transfer and upload and you or someone far away can return later to refine them incrementally.

This is just the basics but if you’ve made it this far, you’re ready to tackle your first transfer. Call our experts today to get started!

The Secret Keyboard Shortcut for Comparing Before/After Edits in Photos on the Mac

Photos on the Mac provides so many editing tools that it’s easy to lose track of how an edited image compares to the original. You can always use the Revert to Original command and then undo it, but that’s fussy. Instead, Photos provides a Show Original  button in the upper-left corner, between the window controls and the Revert to Original button. Click and hold it to see your original image; let up to see the edited version again. Even easier, press the M key on your keyboard. The only thing either of those techniques won’t do is show the effect of cropping; to see the uncropped original, press Control-M. And if you just want to see how a particular set of adjustment controls affected the image, click its blue checkmark  to turn it off and back on.

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Here’s How to Load the Desktop Version of a Web Site on an iPhone or iPad

Some Web sites have separate desktop and mobile versions, each theoretically providing the best browsing experience for its platform. Unfortunately, mobile Web sites sometimes leave out necessary features or hide content. That’s especially annoying if you’re browsing on an iPad, where the desktop site would work fine. If you run across such a site while browsing in Safari on the iPhone or iPad, you can ask for its desktop version. Press and hold the Reload button at the right side of the address bar, and then tap Request Desktop Site. If the site allows such a request, as do Wikipedia and the New York Times, the desktop version loads (to read the small text, you may need to pinch out to zoom the page).

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A Simple Technique for Decluttering Your Reminders List

Productivity experts recommend offloading things you have to remember to a task-management app like Apple’s Reminders, which syncs your to-dos among your Mac, iPhone, iPad, and Apple Watch. That’s particularly helpful for tasks you want to be reminded of in a few months or next year, but then those far-in-the-future tasks—especially repeating ones!—clutter your main Reminders list. The solution? Create a Far Future Reminders list, and move reminders to it that aren’t relevant within the next month or so. Just make sure everything in Far Future Reminders is set to alert you on the appropriate day.

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Did You Know This Hidden Trick for Opening System Preferences Panes Directly?

The System Preferences app on the Mac contains about 30 icons, each leading to additional settings panes. Rather than opening System Preferences, scanning the collection of icons, and clicking the one you want, you can jump directly to the desired pane. Just click and hold on the System Preferences icon in the Dock, and choose a pane from the pop-up menu.

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Being an Apple User Means You’re Not the Product

There’s an Internet saying: “If you’re not the customer, you’re the product.” The point is that, if you’re getting a service for free, the company providing it sees you not as a customer, but as a product to sell, generally to advertisers.

This is how Google, Facebook, and Twitter operate. They provide services for free, collect data about you, and make money by showing you ads. In theory, the more that advertisers know about you, the better they can target ads to you, and the more likely you’ll be to buy. Personalized advertising can seem creepy (or clueless, when it fails), but it isn’t inherently evil, and we’re not suggesting that you stop using ad-supported services.

This ad-driven approach stands in stark contrast to how Apple does business. Apple makes most of its money by selling hardware—iPhones, Macs, and iPads, primarily. Another big chunk of Apple’s revenue comes from App Store and iTunes Store sales, iCloud subscriptions, and Apple Pay fees. Knowing more about you, what Web pages you visit, what you buy, and who you’re friends with doesn’t help Apple’s business, and on its Privacy page, Apple says bluntly, “We believe privacy is a fundamental human right.”

Of course, once your data is out there, it can be lost or stolen—in June 2018, a security researcher discovered that the online data broker Exactis was exposing a database containing 340 million records of data on hundreds of millions of American adults. Ouch!

Let’s look at a few of the ways that Apple protects your privacy.

Siri and Dictation

The longer you use Siri and Dictation, the better they work, thanks to your devices transmitting data back to Apple for analysis. However, Apple creates a random identifier for your data rather than associating the information with your Apple ID, and if you reset Siri by turning it off and back on, you’ll get a new random identifier. Whenever possible, Apple keeps Siri functionality on your device, so if you search for a photo by location or get suggestions after a search, those results come from local data only.

Touch ID and Face ID

When you register your fingerprints with Touch ID or train Face ID to recognize your face, it’s reasonable to worry about that information being stored where attackers—or some government agency—could access it and use it for nefarious purposes. Apple was concerned about that too, so these systems don’t store images of your fingerprints or face, but instead mathematical signatures based on them. Those signatures are kept only locally, in the Secure Enclave security coprocessor that’s part of the CPU of the iPhone and iPad—and on Touch ID-equipped laptops—in such a way that the images can’t be reverse engineered from the signatures.

And, of course, a major goal of Touch ID and Face ID is to prevent someone from violating your privacy by accessing your device directly.

Health and Fitness

People with medical conditions can be concerned about health information impacting health insurance bills or a potential employer’s hiring decision. To assuage that worry, Apple lets you choose what information ends up in Health app, and once it’s there, encrypts it whenever your iPhone is locked. Plus, any Health data that’s backed up to iCloud is encrypted both in transit and when it’s stored on Apple’s servers.

App Store Guidelines

A linchpin in Apple’s approach to privacy is its control over the App Store. Since developers must submit apps to Apple for approval, Apple can enforce stringent guidelines that specify how apps can ask for access to your data (location, photos, contacts, etc.). This isn’t a blanket protection—for instance, if you allow a social media app Facebook to access your contacts and location, the company behind that app will get lots of data on your whereabouts and can even cross-reference that with the locations of everyone in your contact list who also uses the service.

In the end, only you can decide how much information you want to share with the likes of Google, Facebook, and Twitter, and only you can determine if or when their use of your details feels like an invasion of privacy. But by using Apple products and services, you can be certain that the company that could know more about you than any other is actively trying to protect your privacy.


Social Media: Many of the big Internet companies make their money by assembling a dossier of information about you and then selling advertisers targeted access to you. Luckily, that’s not true of Apple—here are a few of the ways Apple protects your privacy.

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Video is everywhere.Where's yours?

Video is Everywhere.Where’s Yours?

Video is Everywhere. Where’s Yours?

When a dear friend recently lost her father, she poured her grief into the preparation of the memorial slide show. As the family’s unofficial keeper of memories, she already had access to their photo collections.

Her passion for photography and archiving had equipped her well for the task but she said she was surprised and disappointed to find out that videos of her father were almost impossible to find. She knew he was in old home movies on videotape and likely old movie film as a child. She knew where they were but even if she had the equipment to play them, there was no time to search for the right clips, let alone have them converted into a format she could use in her slideshow.

Knowing that she had precious footage that she wouldn’t be able to share left her feeling an even deeper loss. Unfortunately, this is the part of the story I’m all too familiar with. In our photo stores, many of our video transfer clients come to us to revive memories of a recent family member. It’s not the knowledge that the media is deteriorating or obsolete or cumbersome that brings them in. What calls us to act is the disappointment of not being able to share the immeasurable presence of a loved one during a time of sadness.

This isn’t just a sad story. It’s meant to be a reminder that you might have something very valuable and very inaccessible. You don’t have to rally the family to start the project of converting old movies. One of my favorite customers became a regular by visiting us every few weeks with one videotape or movie reel for transfer. Trickling them in helped her offset the cost and prolong the joy of rediscovery. We’d transfer everything to MP4, just like the videos your phone captures, so she could share them online with her family spread across the globe. If that sounds like another daunting piece of the endeavor that’s holding you back, then stay tuned. In the next post, I’ll explain how this senior citizen mastered video editing and built a digital video library. (hint: it’s youtube and it’s pretty easy).