iOS 11.3 Introduces New Battery Health Feature, Business Chat, and More

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At the end of March, Apple released updates to all four of its operating systems, but iOS 11.3 was the most notable. It boasts a variety of new features and other changes—you can think of it as the midpoint update between iOS 11’s first release and iOS 12, probably coming next September. All remaining updates to iOS 11 are likely to be minor maintenance updates. Here’s what’s new.

iPhone Battery Health

The most anticipated change is the Battery Health feature that Apple promised to add in the wake of revelations that the company was quietly reducing the performance of older iPhone models (starting with the iPhone 6) to lessen the chance of unexpected shutdowns with weak batteries. You find the new Battery Health screen in Settings > Battery > Battery Health, and Apple explains it in detail here.

If your iPhone battery is aging, you may see a lower maximum capacity, and if your iPhone has shut down because of a weak battery, the screen will tell you that performance management has been applied. You can disable performance management, if you prefer the iPhone shutting down to degraded performance, but it will turn on again the next time your iPhone shuts down. Finally, if your battery is bad enough, the screen will recommend replacement.

Also note that iPads running iOS 11.3 can better maintain battery health when they’re plugged into power for long periods of time. Be sure to upgrade if you have an iPad that stays plugged in all the time.

Business Chat

New in both iOS 11.3 and macOS 10.13.4 High Sierra is Business Chat, an Apple service that lets you chat with participating companies directly within Messages. If you look up one of these companies in Maps, Safari, or Search/Spotlight and see a Messages button, just use it to start a conversation. Only you can start conversations, and Business Chat can be a fast way to ask questions, get support, schedule appointments, and even make purchases using Apple Pay.

Apple’s launch partners are 1-800-Flowers, Ameritrade, Discover, Hilton, Home Depot, Lowe’s, Marriott, Newegg, and Wells Fargo, although not all of them seemed to be active out of the gate. And, of course, you can use Business Chat with Apple itself.

Health Records

Most people won’t be able to take advantage of iOS 11.3’s next new feature—medical records in the Health app—right away, but we have high hopes for it. Apple has partnered with over 40 healthcare systems to bring your medical records into the Health app, centralizing them and making them easier for both you and healthcare professionals to access. The records include lab results, medications, conditions, and more. Health Records data is encrypted and protected with a passcode so it remains private.

Data & Privacy

We haven’t yet seen this, but Apple says that iOS 11.3 (and macOS 10.13.4) will display a new privacy icon whenever Apple asks for access to personal information, as it might do to “enable features, secure Apple services or personalize an iOS experience.” The icon should be accompanied by detailed privacy information explaining the situation. In an era when every company seems hell-bent on collecting and exploiting our personal data, it’s nice to see Apple increasing the transparency of its data collection practices.

Safari

iOS 11.3 tweaks Safari in several small ways that make it easier to use and more secure:

  • Autofill now inserts usernames and passwords only after you select them on Web pages.
  • Autofill now works in Web views within other iOS apps.
  • Safari warns you when you interact with password or credit card forms on non-encrypted pages.
  • Safari now formats shared articles sent via Mail as though they were in Reader mode.
  • Favorites folders now show icons for the contained bookmarks.

Other Improvements

Apple made lots of other minor improvements in iOS 11.3. You can see a full list in the release notes, but those that we find most noteworthy include:

  • iPhone X users get access to four new animoji: a lion, dragon, skull, and bear.
  • iOS 11.3 adds support for the Advanced Mobile Location (AML) standard, which provides more accurate location data to emergency responders when Emergency SOS is triggered.
  • Podcasts now plays episodes with a single tap, and you can tap Details to learn more about episodes.
  • Apple Music now streams music videos uninterrupted by ads.
  • Apple News has improved its Top Stories feature and includes a new Video group in the For You collection.

iOS 11.3’s improvements may not change the way you use your iPhone or iPad, but they’re welcome nonetheless, and Business Chat and Health Records should become more interesting as additional institutions sign on. And, of course, anyone with an older iPhone should check the Battery Health screen right away.

 

Apple Introduces New iPad with Apple Pencil Support, Updates iWork

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At a special education event on March 27th, Apple introduced a new 9.7-inch iPad that offers faster performance, support for the Apple Pencil, and a few new camera-related features. The company also released new versions of the iWork apps—Pages, Numbers, and Keynote—that let users draw, sketch, and write with the Apple Pencil.

Sixth-generation iPad

For the most part, the new sixth-generation iPad is the same as the fifth-generation model it replaces. Its physical dimensions are unchanged, so existing cases and accessories should continue to work. It comes in the same three colors: silver, gold, and space gray. Even the pricing and options remain the same, with a 32 GB model starting at $329—the jump to 128 GB adds $100, and cellular capabilities add $130.

What sets the sixth-generation iPad apart from its predecessor is its support for the Apple Pencil stylus, which was previously restricted to the iPad Pro line, which started at $649. Thanks to a high-resolution touch sensor in the iPad’s Retina screen and palm-rejection technology, you can now use the $99 Apple Pencil in compatible apps. As with the iPad Pro, the Apple Pencil is sensitive to pressure and tilt so you can vary line weight and shading, much as with a traditional pencil.

Also new in the sixth-generation iPad is Apple’s A10 Fusion chip, with its embedded M10 coprocessor. The company claims that the new processors provide up to 40-percent faster CPU and 50-percent faster graphics performance.

The extra performance may also be related to the iPad’s new camera capabilities. Unlike the previous iPad, the sixth-generation iPad can take Live Photos and supports body detection in images along with the previously supported face detection. Also new is support for the Retina Flash feature that turns the screen into a giant flash when taking selfies.

iWork with Apple Pencil Support

If you haven’t been using Pages, Numbers, and Keynote on the iPad, the latest updates may encourage you to try Apple’s iWork apps—remember, they’re available for free in the App Store. Notably, the three apps allow you to draw, sketch, and write directly within documents. Even more interesting, though, is Apple’s Smart Annotations feature, currently in beta. With it, your comments and proofing marks anchor dynamically to text, and stay with the text they were attached to even as the document changes.

Smart Annotations are particularly welcome for those who take advantage of the real-time collaboration features built into the iWork apps. This was an education event, and it’s clear that Apple is building tools that will allow teachers to mark up and comment on student documents. But the same capabilities are equally as useful in the business world. For business users, Apple also announced that the real-time collaboration features in the iWork apps now work on documents stored in the Box file sharing service. Previously they were available only for documents stored in iCloud, which has little adoption in the enterprise.

Finally, the iPad version of Pages gains features that help users create ebooks in EPUB format. And Apple added a new Presenter mode to Pages, which lets you turn your iPhone or iPad into a teleprompter for distraction-free reading.

In the end, if you’re interested in using the Apple Pencil, the combination of the sixth-generation iPad and the updated iWork apps will let you do more for over $300 less than before.

 

Print from any device

Print from any device

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Where exactly is this cloud?

Sharing photos has never been easier. Finding them? That’s a whole other thing. If you feel a little lost in the cloud, you’re not alone. Ask anyone where their photos are and most will answer with some variation of, “Right here, on my phone.” Now ask where, actually, physically do they reside? Blank stare. Even the techiest of us have to pause to remember exactly which platform we captured or shared this particular photo on. Or we’ll just go with the standard answer we give our wives when they ask… weekly. “Honey, we use iCloud.” or “…Google Photos.” or …”Facebook saves them forever.” Eye roll.

So where, really, do all these pixels exist? The truth is it doesn’t matter where they’re stored. We can fetch them from any device, any platform, any time. Maybe they’re on instagram, or in your Google Drive, or in link to a Dropbox folder. No problem. We are the locksmiths of photo vaults. (Don’t worry, we aren’t breaking in!)

There are three ways to order just about everything we make. That includes prints, posters, wall art, books, cards, the works.

1.    Online from a computer.

It’s old school but that’s where most of us store the good stuff; high resolution photos from dSLRs and family portrait sessions. If they’re on a hard drive or cloud drive connected to your computer, this applies. Start at our website and choose the type of product you’d like to order. You’ll be prompted to “Add Image(s)” in a window that looks something like this.

print from any device

Choose your source and the rest is easy! We’ll even verify image quality once uploaded.

2.    Online from any phone or tablet.

If our app is compatible with your device, give it a try! Otherwise continue in your device’s browser and you’ll see a box similar to the one above. Once uploaded, you can crop and edit during the order process.

3.    In-store from any device.

This is your best option because our experts can help every step of the way. Getting pictures from your phone into one of our kiosks is as easy as plugging it in. Just like your camera card or USB drive, the kiosk will find all the pictures on your device and then you can choose the ones you want.

If you need only a few images, you can choose them first on your phone and send them wirelessly to the kiosk, like AirDrop®!

What if they’re not on your phone at all? No problem. Our kiosks connect to every web service above. Once your order is complete, the secure connection is closed.

Print from any deviceI’m everywhere. All the time.

Your photos will probably never all be in one place. Don’t let that stop you. Here’s an example. I wanted to make a photo book for my wife’s birthday. I had some family portraits that the photographer shared with us in Dropbox. I knew that about 20 of her favorite memories from the year are posted on her Facebook page, and the rest were on my phone.

I walked up to the kiosk with only my phone in my pocket, selected the book design I wanted and clicked “Add Photos.” A list of local and online sources appeared. I clicked the Dropbox icon, entered my username and password, found the folder from my Photographer and chose her favorites. Once they were uploaded, I clicked  “Add Images” again. This time I chose the Facebook icon and entered my username and password. But wait, the photos were posted in my wife’s account, not mine. No problem! Facebook shows you images posted by you and your friends, organized by person. I navigated to my wife’s shared photos and selected about 25 of them. The kiosk put them in the same bucket as our family portraits and I went back to “Add Photos” one more time. This time, I selected wireless device as my source. The kiosk directed me to a webpage on my phone where I selected the images I wanted transferred. This can also be done with an app.

Once uploaded, I had images from all three sources in one bucket. The whole upload process took about ten minutes. I spent a bit longer customizing my book before placing the order.

 

iCloud Photo Library Users: Do NOT Turn Off iCloud

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File this warning under “unless it’s absolutely necessary.” If you use iCloud Photo Library on your Mac, don’t sign out from iCloud. Also, don’t deselect the iCloud Photo Library checkbox in either the Photos options of the iCloud pane of System Preferences or in the iCloud preferences in Photos itself. Why not? Because, when you re-enable iCloud or iCloud Photo Library, Photos will re-upload all your photos, which could take days. (It’s not really re-uploading all of them, but even just resyncing will take a long time.) Worse, if you don’t have enough space in iCloud for your entire Photos library again, you’ll have to upgrade to a larger plan temporarily, resync, and then downgrade to your previous plan. Apple will refund you the cost of the upgrade, but you’ll have to work with support to get reimbursed. 

Need to Do Some Simple Math? Get Siri to Do It!

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If you’re reading this, chances are good that you’re not in elementary school, but it’s still easy to end up with a bunch of numbers you need to calculate. Perhaps you’re trying to total receipts for an expense report, average your kid’s report card grades, or split a restaurant bill. Either way, instead of launching the Calculator app on your iPhone (it’s oddly missing from the iPad), get Siri to do the math for you. For each the above examples, try the following, making sure to speak the decimal point as “point” or “dot.” “What is 113.25 plus 67.29 plus 89.16?” “What is the average of 92 and 96 and 82 and 91?” “What is 235.79 divided by 6?” Siri always shows you the calculation, so you can verify that it heard you correctly, just in case you’re doing this in a loud restaurant.

Create and Name Reminders Lists to Use Them Via Siri

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Do you create reminders with Siri on the iPhone? Those reminders are automatically added to your default list, which you set in Settings > Reminders > Default List. That’s great generally—“Hey Siri, remind me to update watchOS tonight at 11 PM”—but less good when you want to maintain different shopping lists. For instance, create a list called “Grocery,” and then you can tell Siri, “Put chocolate-covered bacon on my Grocery list.” Want to get fancy? Make a list called “Hardware,” and then tell Siri, “Add birdseed to my Hardware list, and remind me when I arrive at Home Depot.” You may have to pick the correct Home Depot location from a list, but then you’ll receive an alert reminding you to buy birdseed when you pull into the parking lot. To look at any list via Siri, just say something like “Show my Grocery list.”

Find the Battery Percentage Indicator on the iPhone X

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Wondering what happened to the numeric battery percentage indicator on the iPhone X? The notch takes up enough space at the top of the screen that there was room only for the battery icon, which can be hard to interpret. If you want to see precisely what percentage of your battery is left, swipe down slightly from the top-right corner of the screen. That gives you the full set of indicators, including battery percentage. You don’t have to keep swiping down enough to show Control Center, but if you do, all the indicators will be there too.

Install Minor Operating System Updates to Maintain Herd Immunity

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It seems like Apple releases updates to iOS, macOS, watchOS, and tvOS nearly every week these days. It has been only a few months since iOS 11 and macOS 10.13 High Sierra launched, and we’ve already seen ten updates to iOS and seven updates to macOS. Some of these have been to fix bugs, which is great, but quite a few have been prompted by the need for Apple to address security vulnerabilities.

Have you installed all these updates, or have you been procrastinating, tapping that Later link on the iPhone and rejecting your Mac’s notifications? We’re not criticizing—all too often those prompts come at inconvenient times, although iOS has gotten better about installing during the night, as long as you plug in your iPhone or iPad.

We know, security is dull. Or rather, security is dull as long as it’s present. Things get exciting—and not in a good way—when serious vulnerabilities come to light. That’s what happened in November 2017, when it was reported that anyone could gain admin access to any Mac running High Sierra by typing root for the username and leaving the password field blank. That one was so bad that Apple pushed Security Update 2017-001 to every affected Mac and rolled the fix into macOS 10.13.2.

Part of the problem with security vulnerabilities is that they can be astonishingly complex. You may have heard about the Meltdown and Spectre hardware vulnerabilities discovered in January 2018. They affect nearly all modern computers, regardless of operating system, because they take advantage of a design flaw in the microprocessors. Unfortunately, the bad guys—organized crime, government intelligence agencies, and the like—have the resources to understand and exploit these flaws.

But here’s the thing. Security is an arms race, with attackers trying to take advantage of vulnerabilities and operating system companies like Apple, Microsoft, and Google proactively working to block them with updates. If enough people install those updates quickly enough, the attackers will move on to the next vulnerability.

The moral of the story? Always install those minor updates. It’s not so much because you will definitely be targeted if you fail to stay up to date, but because if the Apple community as a whole ceases to be vigilant about upgrading, the dark forces on the Internet will start to see macOS and iOS as low-hanging fruit. As long as most people update relatively quickly, it’s not worthwhile for attackers to put a lot of resources into messing with Macs, iPhones, and iPads.

That said, before you install those updates, make sure to update your backups. It’s unusual for anything significant to go wrong during this sort of system upgrade, but having a fresh backup ensures that if anything does go amiss, you can easily get back to where you were before.

 

HEIF or JPG

What the HEIF Happened to JPG?

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Apple’s latest bombshell is a whole new image format and you may already be using it. HEIF stands for High Efficiency Image File and it replaces the JPG format in iOS 11.

Where did this come from?

Apple adopted it as a better way to save ever more complex images from iPhones, beginning with iOS 11. But they didn’t invent it. The Moving Picture Experts Group (MPEG) did in 2015 and since it’s a universal standard, there will be lots of support for it. Photoshop® is already compatible.

Newer Apple devices already use HEIF and quietly convert to jpg when sharing with a platform that might not support it, like when attaching to an email. As for your old jpgs, they’ll stay that way. You’ll never need to convert them or use them differently than you do now.

Four Big Advantages

  1. High-Efficiency means lightweight. Images encoded in HEIF are about half the size of a jpg of comparable quality. That means faster processing and movement across networks which is important for mobile where increased battery life and decreased bandwidth use are paramount.
  2. It’s a container. One High Efficiency Image File can contain multiple images like Live Photos. Sure, a GIF can do that but not with the same quality. HEIFs support 16-bit color depth (256 times more than an 8-bit gif or jpg).
  3. It speaks 3D. Dual cameras on the latest iPhones capture depth data that enable enhanced capabilities like Portrait Mode. HEIF records depth layers and other metadata to preserve these features and increased editing capabilities for later.
  4. Simple rotation and cropping. Rotating jpeg 90 degrees requires that the entire image be resampled. It costs processing time and degrades image quality. But HEIF’s support orientation and cropping as outside instructions that don’t change the original pixel map. You can crop today and revert to the full image a year from now (in theory).

So, does this change everything?

Not at all. Existing formats like jpg, tif, gif, png and others aren’t going away. Each has strengths that will continue to suit their uses in a variety of capture and publishing platforms. When it comes to printing and sharing, we have no beef with HEIF either. Ordering high quality photo products from our website or in our store is just as easy as it is with a jpeg. If you do need to change a HEIF file to JPG, websites like aconvert.com can do it for free.

So, HEIF is here. But there’s nothing to fear. Mamma won’t take your jpg away.

If you have questions about saving, storing and printing your images, call us! Our experts are here to help.