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Apple Issues Voluntary Recall for Certain 2015 15-inch MacBook Pro Units

Heads up! If you’re using an older 15-inch MacBook Pro—the version with lots of ports that predates the current Thunderbolt 3 models—Apple has started a recall program to replace batteries that could explode and catch on fire. (We’re not kidding.) The affected MacBook Pro models were sold primarily between September 2015 and February 2017. To find out if your 15-inch MacBook Pro is affected, enter its serial number into Apple’s recall page. If it is included in the recall, shut it down and stop using it immediately! Contact Apple for a free battery replacement, and if you need any assistance, don’t hesitate to get in touch with us.

(Image courtesy of Apple)

Catching up with Apple in May: New MacBook Pros, New iPod touch, OS Updates

Apple is well known for its splashy media events, now usually held in the Steve Jobs Theater at the company’s new Cupertino campus. But Apple reserves such events for major announcements. Smaller announcements, such as minor updates to particular product lines, operating system updates, or new repair programs, get only a press release, if that.

But just because a change doesn’t merit much fuss doesn’t mean it’s uninteresting—if you’ve been waiting for the right moment to buy a new Mac, for instance, an announcement of a small MacBook Pro revision might be exactly what you want to hear.

Here’s a roundup of Apple’s recent announcements in May 2019.

New MacBook Pro Models Feature Faster CPUs and New Butterfly Keyboards

Although Apple has a reputation for innovation, the company should also be lauded for its evolutionary changes, which are much more common. To wit, Apple quietly updated the 13-inch and 15-inch MacBook Pro models equipped with a Touch Bar with faster CPUs while keeping the prices the same.

You can now buy a 15-inch MacBook Pro with the latest 9th-generation 8-core Intel Core i9 processor, making it the fastest MacBook Pro ever—the previous model offered only a 6-core processor. The 15-inch models also offer faster graphics processors as options.

The 13-inch MacBook Pro models didn’t receive the same level of changes, but they gained slightly faster 8th-generation Intel processors that provide minor performance improvements.

Both models now come with the fourth generation of Apple’s controversial butterfly keyboard. We’ll have more on that issue soon.

Apple Launches MacBook Pro Repair Program for “Flexgate”

13-inch MacBook Pros from 2016 are susceptible to a display-related problem the press has dubbed “Flexgate.” According to Apple, affected Macs exhibit one or both of these symptoms:

  • The display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen.
  • The display backlight stops working completely.

The problem is related to a flex cable connected to the display that’s too short and too fragile; some repair experts have suggested that failure is inevitable.

If your 13-inch Mac is showing either of these symptoms, you can now take advantage of Apple’s new 13-inch MacBook Pro Display Backlight Service Program to get a free repair. You can have your Mac fixed by Apple or an Apple Authorized Service Provider, and if you already paid for a repair, you can request a refund from Apple.

iOS 12.3 and tvOS 12.3 Add New TV App; iOS 12.3.1 Fixes Calling Bug; macOS Addresses ZombieLoad

As you’ve no doubt noticed in your Software Update notifications, Apple recently updated all its operating systems: iOS 12.3.1, macOS 10.14.5, watchOS 5.2.1, and tvOS 12.3. If you’re already running iOS 12 and macOS 10.14 Mojave, it’s fine to update.

iOS 12.3 and tvOS 12.3 are notable primarily because they include a new version of Apple’s TV app. This app now provides access to “channels,” by which Apple means subscription-based streaming video services like HBO and Showtime. Apart from letting you subscribe to such services inside the app and playing content from them in the app, the new app looks and works much like the previous version. The new app will also support Apple’s original content on the Apple TV+ service later this year.

Shortly after iOS 12.3 shipped, Apple released iOS 12.3.1, which fixes a critical bug that could prevent your iPhone from making or receiving phone calls. So if you upgraded to iOS 12.3, be sure to update to iOS 12.3.1 right away.

Similarly, it’s worth updating to macOS 10.14.5 to protect against a security vulnerability called ZombieLoad, and if you’re still running 10.12 Sierra or 10.13 High Sierra, be sure to install Security Update 2019-003 for the same protection.

New iPod touch Gains the A10 Chip and a 256 GB Configuration

Finally, Apple showed a little love to the littlest iOS device, the diminutive iPod touch. In the new model, Apple swapped the old A8 chip for a faster A10 chip that promises up to twice the performance. That added performance enables the new iPod touch to support Group FaceTime calls and enhanced augmented reality (AR) games.

The only other change in the iPod touch is that Apple now sells a 256 GB configuration for $399, joining the 32 GB configuration at $199 and the 128 GB configuration for $299.

(All images courtesy of Apple)


Social Media: If you haven’t been paying close attention, you might have missed Apple’s new MacBook Pros, new iPod touch, support for other streaming services in the TV app in iOS 12.3 and tvOS 12.3, and a repair program for “Flexgate.” Read on for details:

New MacBook Pros Provide More Speed and RAM, plus a Quieter Keyboard and Hey Siri

As students prepare to head off to college, Apple has updated the Touch Bar-equipped MacBook Pro line to provide even more powerful options for students and professionals alike. The changes are primarily under the hood, focusing on faster performance, more RAM, and larger SSD-based storage, but there are a few modest physical changes too, including a quieter keyboard and a True Tone display.

Despite these improvements, pricing remains the same as for last year’s models.

The 13-inch MacBook Pro that has function keys instead of a Touch Bar remains the same, as do the 12-inch MacBook and 13-inch MacBook Air.

Performance Boosts

The new MacBook Pros move to Intel’s 8th-generation Core i7 and Core i9 processors. Previously, the 13-inch MacBook Pro used dual-core CPUs, but they now get quad-core chips. And the 15-inch models jump from quad-core chips to processors sporting 6 cores. More cores are better because more tasks can be split up between them, preventing one processor-intensive task from bogging down others.

Processing power is just one aspect of overall performance. If your Mac doesn’t have enough RAM for the apps you’re using, it has to fall back on much slower virtual memory. For those who use memory-intensive apps, the new 15-inch MacBook can now take up to 32 GB of RAM, up from a maximum of 16 GB. RAM in the 15-inch models is also DDR4, which is faster and uses less power than the DDR3 RAM used before.

Finally, if you don’t have enough fast SSD storage in a MacBook Pro, you may be forced to store large items like your Photos library and Parallels Desktop virtual machines on a slow external hard disk. The new MacBook Pros can have a lot more built-in SSD storage, but it’s pricey. The 13-inch models max out at 2 TB, which will add $1400 to your bill, and the 15-inch models can go to 4 TB, assuming you have $3400 to spare. The 512 GB ($200) and 1 TB ($600) upgrades are more reasonably priced.

Physical Changes

Apple continues to tweak the controversial butterfly-switch keyboard. Some people haven’t liked the shallow key travel and how much noise it makes, and its keys have a tendency to stick. The new MacBook Pros feature a keyboard that’s quieter and hopefully more reliable.

You’ll also notice the new Retina displays with True Tone. First introduced with the iPad Pro and added to the iPhone in 2017, True Tone adjusts the white balance of the screen based on ambient light to make the screen more comfortable to view. It should be particularly appreciated by students working late into the night.

Other Improvements

You know how you can issue commands to Apple’s virtual assistant on your iPhone or iPad by saying “Hey Siri”? That’s possible in the new MacBook Pros also, thanks to the inclusion of Apple’s new T2 chip. The T2 also manages the Touch Bar, facilitates a secure boot feature, and encrypts files on the fly to increase security.

These MacBook Pros are the first to support Bluetooth 5.0, which is backward compatible with Bluetooth 4.2. As Bluetooth 5.0 peripherals become more widespread, they’ll be able to communicate with the MacBook Pro at higher data rates and longer ranges—think of Bluetooth working across your entire house, rather than being limited to a single room.

Price and Availability

The entry-level 13-inch MacBook Pro starts at $1799, and the 15-inch model at $2399. With both models, you can choose between silver and space gray, and they’re available now.

Our take is that, like most of Apple’s speed-bump upgrades, these new MacBook Pros are simply better than the previous models—who turns down better performance for the same price? The True Tone display is also welcome, as is the quieter keyboard. And it’s nice that we can finally talk to Siri without having to hold down a key or click a button.


Social Media: Apple has released updated versions of the Touch Bar-equipped 13-inch and 15-inch MacBook Pro. Read on to learn about their improved performance, quieter keyboards, support for Hey Siri, and more.