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Consider USB Peripherals When Troubleshooting Mac Problems

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If you’re experiencing a sporadic problem with your Mac, the sort of thing that happens often enough to be annoying but not so frequently as to be reproducible, allow us to suggest one little-known troubleshooting tip. Malfunctioning USB devices—keyboards, mice, hubs, printers, etc.—can sometimes cause truly inscrutable problems ranging from startup issues to kernel panics. USB-caused issues aren’t common, but when they do happen, they can be challenging to track down. If you’ve tried everything else, disconnect all unnecessary USB devices and, if possible, swap your wired keyboard and mouse for another set. Then see if the problem goes away.

(Featured image by Adam Engst)

Use the Driving ETA Feature in iOS 13’s Maps App to Share Your Arrival Time

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A small but welcome new feature of iOS 13 is Driving ETA, which helps you share your estimated time of arrival with a contact whenever you’re navigating with the Maps app. To use Driving ETA, start navigating to a destination in Maps, tap Share ETA at the bottom of the screen, and pick the person with whom you want to share your location and arrival time. (You’ll share in Maps with iOS 13 users and via Messages with everyone else.) The other person will receive a notification of your ETA and if you’re delayed, updated times. You do have to start navigation in Maps to use Driving ETA, so it’s a little inconvenient when you already know the route, but it’s a brilliant feature for long-distance trips.

(Featured image by Dan Gold on Unsplash)

Need to Charge Your iPhone or iPad More Quickly? Get a Higher Wattage Power Adapter

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By default, most iPhones and iPads ship with Apple’s tiny 5-watt power adapters. They work, but not quickly. However, the iPhone 8 and later, all models of the iPad Pro, and the most recent iPad Air and iPad mini models support fast charging when connected to higher wattage power adapters. You may have an older one of these around, or you can buy a new one. Apple has bundled with iOS devices or sold 10-watt, 12-watt ($19), and 18-watt ($29, USB-C) power adapters, and the company has also produced 29-watt, 30-watt ($49), 61-watt ($69), and 87-watt ($79) USB-C power adapters for Mac laptops. Plug your compatible iPhone or iPad into one of these chargers with an appropriate cable (for a USB-C charger, you’ll need a USB-C to Lightning Cable, $19), and it will charge significantly more quickly. Look for a wattage rating on the adapter itself, or multiply the output volts and amps together to get watts.

(Featured image by Matthew Henry on Unsplash)

Apple’s New AirPods Pro Offer Active Noise Cancellation and Better Fit

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Are you a fan of Apple’s AirPods, or have you had trouble with them staying in your ears? Either way, you might like the just-released AirPods Pro, which offer a new design with three sizes of soft, flexible, silicone ear tips and welcome new capabilities. The ear tips should make the AirPods Pro fit better for more people, and an Ear Tip Fit Test will tell you which size is right for your ears. The hot new feature is Active Noise Cancellation mode, which significantly cuts down on the background din of planes, trains, and automobiles. Alternatively, Transparency mode reduces surrounding noise while still letting you hear important announcements and stay aware of the environment around you. And, of course, Apple promises superior sound quality. The AirPods Pro cost $249 and come with a Wireless Charging Case.

(Featured image by Apple)

iOS 13 Replaces 3D Touch with Tap-and-Hold

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Do you use 3D Touch on your iPhone? From 2015 through 2018, every iPhone from the iPhone 6s through the iPhone XS supported 3D Touch, other than the iPhone SE and iPhone XR. With 3D Touch, you could (sometimes) press a control, and then press a little harder to make additional options appear. But because the 3D Touch hardware was expensive, it never made its way to the iPad or iPod touch. Apple replaced 3D Touch in the entire iPhone 11 line this year with the iPhone XR’s simpler Haptic Touch hardware that provides haptic feedback—the sensation of touching something—when you tap-and-hold (or long-press, if you prefer) on an object. With iOS 13, 3D Touch is gone, and almost everything it could do, you now accomplish with a tap-and-hold. So give it a try—long-press icons on the Home screen, panels in Control Center, messages in Mail, links in Safari, and a lot more.


(Featured image by Adi Goldstein on Unsplash)

Do You Put Dates in Filenames? Use This Format for Best Sorting

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There are plenty of situations where it makes sense to put a date in a filename, but if you don’t use the right date format, the files may sort in unhelpful ways. For instance, using the names of months is a bad idea, since they’ll sort alphabetically, putting April before January. And although the Mac’s Finder is smart enough to sort filename-3 before filename-20, most other operating systems are not (because 2 comes before 3). So, to make your life—and the lives of everyone with whom you share files—a little easier, use this date format, which is guaranteed to sort correctly everywhere: YYYY-MM-DD. That translates to a four-digit year, followed by a two-digit month (with a leading zero if necessary), and a two-digit day (again, with a leading zero if need be).

(Featured image by Henry & Co. on Unsplash)

Beware Scammers when Selling Your Old Tech Hardware Online

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Whenever Apple releases hot new hardware, it’s tempting to order the latest and greatest and then put your old Mac or iPhone up for sale on a classifieds site like Craigslist. If you do that, be cautious about potential buyers—it’s increasingly common for a scammer to request that you ship them the device and then to “pay” you by forging payment email from PayPal or using a stolen PayPal account (whose owner will likely get PayPal to take the money back from you). Instead, insist on an in-person meeting in a public place and payment in cash or via a digital method like Apple Pay Cash or Venmo that can’t be canceled once you accept the money. Or, if the location and payment amount (under $1000) work, meet in a nearby post office and request payment via money order (US or Canada) that you can verify on the spot. Craigslist has more advice.

(Featured image modified from an original by Vitabello from Pixabay)

Which Precise Mac Model Do You Have? Here’s How to Find Out

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Apple likes to keep Mac names simple, but that’s not always helpful. For instance, if you want to add RAM to your Mac, it’s not good enough to know that it’s an iMac. You’ll need to know that it’s a 27-inch iMac with Retina display from late 2014. To find that out, choose About This Mac from the Apple menu. In some cases, you might even need to know the model identifier, which is a numeric code that’s accessible if you click the System Report button in the About This Mac window, and then click Hardware at the top left of the System Information window. It will be something like iMac15,1.

(Featured image modified from an original by Startup Stock Photos from Pexels)

iOS 13 Makes Editing Text Easier

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Let’s be honest—text editing in iOS has never been anywhere near as good as it is on the Mac. We may be more accustomed to our mice and keyboards, but the Multi-Touch interface has always been clumsy when it comes to text. Apple keeps trying to improve iOS’s text editing features, and iOS 13 (and iPadOS 13) brings some welcome changes in how we go about positioning the text insertion point, selecting text, and performing the familiar options in the Mac’s Edit menu: Cut, Copy, Paste, and Undo/Redo. Has it caught up with the Mac yet? You’ll have to decide that for yourself, once you’ve learned the new techniques.

Note that these changes apply only to spots in iOS where you’re entering and editing text, not selecting and copying static, read-only text such as a Web page in Safari. And even when you are working on a Web page where you can enter and edit text, the site may override iOS’s text handling.

Insertion Point Positioning

Positioning the insertion point on the Mac is easy—you move the cursor to the right spot and click. In previous versions of iOS, you could tap to put the insertion point at the start or end of a word, or press and hold briefly to bring up a magnifying glass that let you put the insertion point anywhere, including within a word. It was slow and awkward, and made better mostly by trackpad mode, which you could invoke by long-pressing the Space bar.

iOS 13 improves positioning by letting you press and hold the insertion point to pick it up and then drag it to where you want it. This approach is much easier and more sensible than the previous method.

Selecting Text

On the Mac, you can select text with multiple clicks, by clicking and dragging, or by using the keyboard. In iOS, however, text selection has always been tough—you could double-tap to select a word, but anything else required subsequent moving of start and end markers. (On an iPad with a keyboard, you could hold Shift and use the arrow keys too.)

Happily, iOS 13 improves text selection. To start, you can still double-tap to select a word, but you can also triple-tap to select a sentence (shown below) and even tap four times in quick succession to select an entire paragraph. Unfortunately, these selection shortcuts may not work in all apps, but you can always fall back on the previous approach.

For selections of an arbitrary length, just press, pause ever so briefly to start selecting, and then drag to extend the selection. In other words, it’s as close to the Mac approach as is possible with the Multi-Touch interface. If the selection isn’t quite right, you can adjust the start and end markers.

Cut, Copy, Paste, and Undo Gestures

Everyone knows Command-X for Cut, Command-C for Copy, Command-V for Paste, and Command-Z for Undo on the Mac. In previous versions of iOS, those commands were available only from a popover that appeared when text was selected, or (for Paste) when you pressed and held in a text area. The only command with a gesture, so to speak, was Undo. At the risk of dropping it, you could shake your iOS device to undo your last action. Not good.

iOS 13 introduces a variety of three-finger gestures to make these commands quick and easy to invoke. Note that you can use the entire screen for these gestures—it’s OK to make them with one finger over the keyboard.

  • Copy: To copy selected text, pinch in with three fingers, or, more likely, your thumb, index finger, and middle finger.
  • Cut: To cut (copy and then delete) selected text, perform the copy gesture twice in quick succession.
  • Paste: To paste the text you’ve copied at the insertion point, reverse the action—pinching out (spreading) with three fingers.
  • Undo: To undo a mistake, immediately swipe left or tap twice with three fingers. You can keep swiping or double-tapping to undo more actions.
  • Redo: To redo the action that you just undid, swipe right with three fingers.

Whenever you use one of these gestures, a little feedback badge appears at the top of the screen to reinforce what you just did.

If you can’t remember which direction to pinch or swipe, press and hold with three fingers anywhere for a second to see a shortcut bar at the top of the screen with icons for Undo, Cut, Copy, Paste, and Redo.

Finally, instead of using Cut and Paste to move a swath of selected text, try dragging it to the new position.

Slide to Type

Various third-party keyboards have provided “slide-to-type” over the years, letting you type a word by sliding your finger from letter to letter on the keyboard without lifting it up in between. But switching to a third-party keyboard meant that you often gave up useful other features, like Siri dictation, so most people stuck with Apple’s default keyboard.

On the iPhone, iOS 13 now lets you slide to type on its default keyboard, and it works surprisingly well. In iPadOS 13, slide-to-type works only on the new floating keyboard you can get by pinching with two fingers on the default keyboard (pinch out with two fingers to restore the default keyboard). When you get to the end of a word, lift your finger to insert it, and then start sliding again for the next word. If you make a mistake, the suggestions above the keyboard often provide the word you want. You can switch between tapping (best for unusual words) and sliding on a word-by-word basis.

Make a mistake with sliding? By default, tap Delete after inserting a slide-to-type word to delete the whole word, not just the final letter. If you don’t like that behavior, turn off Delete Slide-to-Type by Word in Settings > General > Keyboard.

(Featured image by Lorenzo Cafaro from Pixabay)

Social Media: Today’s article will make text editing in iOS 13 faster and more fun. Read about important new and improved techniques for selecting, copying, and moving text, plus a new slide-to-type option.

The Scoop on the New iPhone 11, Apple Watch Series 5, 7th-gen iPad, and Apple Services

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At its September 10th special event, Apple unveiled a slew of new products and services, including the iPhone 11, the Apple Watch Series 5, the seventh-generation iPad, Apple Arcade, and Apple TV+.

The company also said that iOS 13 and watchOS 6 would ship on September 19th, with iPadOS 13 appearing on September 30th and macOS 10.15 Catalina due sometime in October. Don’t feel the need to update to iOS 13.0 right away, though, since Apple also said that iOS 13.1 would arrive just 11 days later, on September 30th. It will contain some features that the company had to pull from iOS 13.0. Other features will continue to roll out throughout the coming months too.

This iPhone Goes to 11

After several Roman numeral years starting with the iPhone X, Apple has reverted to digits, introducing the iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max. These are more significant updates than last year’s models, thanks largely to additional cameras, two for the iPhone 11 and three for the Pro models.

The entry-level iPhone 11 improves on its iPhone XR predecessor with separate 12-megapixel Wide and Ultra Wide cameras that let you take wider shots without resorting to panoramas. iOS 13 uses computational photography with both cameras to enable the new Night mode, which combines multiple exposures for astonishingly better low-light photos.

The new front-facing TrueDepth camera is also now 12 megapixels, has a wider field of view for selfies, and supports Smart HDR for more natural-looking photos. It also now records 4K video at up to 60 frames per second and 120 frames per second with slo-mo.

Like the iPhone XR, the iPhone 11 has a 6.1-inch Liquid Retina screen, but it boasts increased performance with Apple’s new A13 Bionic chip. That makes Face ID up to 30% faster and lets it work better at varying distances and at more angles. Although there’s no 5G cellular support yet, the iPhone 11 does offer Gigabit-class LTE and Wi-Fi 6. For those who need multiple cellular plans simultaneously, it supports Dual SIM with eSIM.

The iPhone 11 features a case made of aluminum and glass that Apple claims is the toughest glass ever used in a smartphone. It can also theoretically withstand dunking in up to 2 meters of water for up to 30 minutes—don’t test that if you can avoid it. And the iPhone 11 comes in six colors, with prices starting at $699 for 64 GB of storage.

The iPhone 11 Pro and iPhone 11 Pro Max take photos and videos to the professional level, supporting everything the iPhone 11 can do and adding a third Telephoto camera. Each of the three 12-megapixel cameras can record 4K video with extended dynamic range and cinematic video stabilization. You can switch between the cameras smoothly while filming video. The presentation even demoed a beta of the FiLMiC Pro app, which will let you record separate video streams from each camera at the same time.

For still images, the triple-camera system adds a Telephoto mode to the Wide and Ultra Wide modes in the iPhone 11, and iOS 13 utilizes all three cameras and computational photography to deliver even better results. For instance, Portrait mode can now switch between Wide and Telephoto framing to provide a wider field of view that’s great for group portraits.

Although the screen sizes remain the same as in last year’s iPhone XS (5.8 inches) and iPhone XS Max (6.5 inches), the iPhone 11 Pro and iPhone 11 Pro Max sport new Super Retina XDR OLED-based screens that have significantly higher brightness and contrast specs. Physically, the new models are just a hair—almost literally at about half a millimeter—larger in every dimension than last year’s iPhones. Battery life is much better, with the iPhone 11 Pro lasting up to 4 hours longer than the iPhone XS and the iPhone 11 Pro Max besting the iPhone XS Max by up to 5 hours.

The iPhone 11 Pro models feature a stainless steel band and textured matte glass back, and they can handle being submerged in up to 4 meters of water for up to 30 minutes. We still don’t recommend testing this. Pricing with 64 GB of storage starts at $999 for the iPhone 11 Pro and $1099 for the iPhone 11 Pro Max. They’re available in four colors: gold, space gray, silver, and the new midnight green.

All the iPhone 11 models become available for pre-order on Friday, September 13th at 5 AM Pacific, and they’ll ship to customers and stores on September 20th. If you’re not overwhelmed by the new features, or just don’t want to pay that much, the iPhone 8 and iPhone XR remain available, starting at $449 and $599.

Apple Watch Series 5 Is Always-On

With the new Apple Watch Series 5, available for pre-order now and shipping on September 20th, Apple addressed one of the most common complaints about its wrist-based iPhone accessory. Now, instead of going black whenever you lower your wrist, the Apple Watch Series 5’s screen will merely dim, brightening back up as soon as you raise your wrist or tap the screen. That way you can read it without taking any particular action or waiting for it to light up. This change involved some impressive engineering since battery life remains at 18 hours in typical usage.

Also new is a built-in compass that enables the Maps app to show which direction you’re facing to assist in getting started with navigation. It also powers a new Compass app that shows heading, incline, latitude, longitude, and current elevation, and the Workout app can report current elevation and elevation gain. You can add one of three new compass complications to some watch faces.

Finally, the Apple Watch Series 5 cellular models feature international emergency calling. If you have an accident or get into trouble while traveling, your watch can call the local emergency services via Emergency SOS or through fall detection, regardless of where you purchased the watch or even if you have a working cell plan.

The Apple Watch Series 5 is available in the traditional aluminum ($399) and stainless steel ($699) cases. For more money, Apple has introduced a new titanium case ($799) and brought back the white ceramic case ($1299). If you don’t need the ECG and fall detection features that the Series 5 retains from the Series 4, the aluminum Series 3 model remains available, starting at $199.

Seventh-Generation iPad Goes Semi-Pro

No one was expecting Apple to update its entry-level iPad, but the new seventh-generation iPad sweetens what is already the best deal in the Apple universe. Starting at just $329, the new iPad increases the screen size to 10.2 inches, up from 9.7 inches, and adds a Smart Connector that allows you to connect Apple’s Smart Keyboard to it. It’s a few millimeters larger and a few grams heavier, but nothing you’ll notice.

Otherwise, the seventh-generation iPad is similar to the sixth-generation model, with an A10 Fusion chip, 8-megapixel 1080p rear camera, and 1.2-megapixel 720p front-facing camera. It also supports the first-generation Apple Pencil for stylus input. Battery life remains the same.

It’s available for pre-order now and will ship on September 30th.

Apple Arcade and Apple TV+ Details Revealed

We focus on Apple’s computing and communications products and services, which is why we haven’t written much about the recent release of Apple Card, the company’s new credit card, which provides increased privacy protections and an excellent interface, but no export options. Similarly, we don’t expect to say much in the future about Apple Arcade, which is Apple’s new game subscription service, or Apple TV+, the company’s slate of original video content, both of which were unveiled at Apple’s event.

For completeness, though, we should note that Apple Arcade will cost $4.99 per month when Apple launches it on September 19th. You’ll get a 30-day free trial to see if a service that gives your family access to over 100 games across all your Apple devices is compelling.

Apple TV+ debuts on November 1st, and it too will cost $4.99 per month for access to all of Apple’s original content. It doesn’t include any back catalog shows and movies such as are available from Netflix, Amazon Prime, Hulu, and Disney+. A 7-day free trial will be available, but if you buy a new iPhone, iPad, iPod touch, Mac, or Apple TV, you’ll get a year for free.

Phew! So many announcements! Our take is that the seventh-generation iPad is a compelling buy for anyone who wants an iPad but doesn’t need the performance of the iPad Air and iPad Pro models. The always-on screen of the Apple Watch Series 5 is welcome if you’re in the market for a new Apple Watch, though it may not be worth upgrading if you already have a recent model. And the new iPhone 11 models look awfully nice for anyone who takes photos and videos. And, let’s face it, that’s most of us these days.

(Featured image by Apple)

Social Media: It’s official! Apple has announced new iPhones with significantly improved camera capabilities, an Apple Watch with an always-on screen, and an improved entry-level iPad. Read on for details of all these and more: