Upgrade Past macOS 10.15 Catalina to Keep Getting Microsoft Office Updates

We aren’t quite ready to recommend that everyone upgrade to macOS 13 Ventura, but if you use Microsoft Office with macOS 10.15 Catalina, you should start planning for an upgrade. Microsoft has announced that current versions of its productivity suite—Office for Mac 2019, Office for Mac 2021, and Microsoft 365—will receive updates only if your Mac is running macOS 11 Big Sur, macOS 12 Monterey, or macOS 13 Ventura. If you keep using Catalina, your Office apps will continue to work, but they won’t receive enhancements, bug fixes, or security updates past October’s 16.66 updates. Contact us if you have questions about appropriate upgrade paths.

(Featured image based on an original by iStock.com/jewhyte)

AutoFill in Safari Not Working? Set “My Card” in Contacts

We heard from a client that AutoFill in Safari suddenly stopped entering her name and address in Web forms when she chose Edit > AutoFill Form or pressed Command-Shift-A, forcing her to enter her contact information manually, like an animal. (And yes, the “Using information from my contacts” checkbox was selected in Safari’s AutoFill preferences.) Although we have no idea what caused the problem, the solution turned out to be simple. She went into Contacts, found her personal contact card, and chose Card > Make This My Card. Give this a try if you’re having trouble with AutoFill or haven’t yet started using it in Safari.

(Featured image by Adam Engst)

Protect Your Hidden and Recently Deleted Albums in Photos

Photos has long provided a hidden album you could use to hold images you wanted to keep a little more private. Until this year, however, it was security through obscurity: anyone who knew to reveal the album in Settings > Photos on an iPhone or iPad or by choosing View > Show Hidden Album on the Mac could see its contents. Now you can protect it—and the Recently Deleted album—with Face ID or Touch ID on an iPhone or iPad, or Touch ID or your password on a Mac. You can enable this feature in iOS 16 or iPadOS 16 using Settings > Photos > Use Face ID/Touch ID; in macOS 13 Ventura, choose Photos > Settings > General and select “Use Touch ID or password.” From then on, opening those albums will require authentication.

(Featured image by iStock.com/Kenishirotie)

If Your Holiday Gift Was a Tech Device, It’s Time to Change the Password!

Whatever consumer electronics product you can name, there’s probably a “smart” version that you configure via an app or Internet-connected interface once you’ve connected it to your Wi-Fi network. For ease of setup and to keep costs down, many such devices come pre-configured with not just a default username and password, but the same default username and password as all other units. That’s bad enough, but worse, most people never change those defaults, which is just asking hackers and malicious bots to break in and take over. This risk is real—it has happened to security cameras, baby monitors, light bulbs, DVRs, toasters, refrigerators, and even fish tanks. So, if you received any so-called “Internet of Things” devices for the holidays—or have one or more already installed on your home network—immediately change the usernames (if possible) and passwords to something more secure. Store the new usernames and passwords in your password manager for future reference.

(Featured image by iStock.com/EvgeniyShkolenko)

Copy Gigabytes of Data Between Macs with Target Disk Mode

Apple makes it easy to move data between Macs. You can send files via AirDrop, attach them to an email message, put them in a Messages conversation, turn on and connect via File Sharing, or use a file-sharing service like iCloud Drive, Dropbox, or Google Drive as an intermediary, to name just a few of the more obvious approaches.

But what if you have a lot of data—say tens or even hundreds of gigabytes—to transfer from one Mac to another? The techniques listed above might work, but we wouldn’t bet on it. If you had an external drive with sufficient free space handy, you could copy all the data to it from one Mac and then copy the data from it to another Mac. To cut the copy time in half, try Target Disk Mode instead. You may even be able to use Target Disk Mode on an older Mac to transfer an account with Migration Assistant when setting up a new Mac.

What Is Target Disk Mode?

Target Disk Mode is a special boot mode for Intel-based Macs and an option in macOS Recovery on Macs with Apple silicon that enables one Mac to behave like an external drive for another Mac. Target Disk Mode is nearly universal, easy to set up, and one of the fastest methods of moving files between Macs. Let’s unpack that statement:

  • Nearly universal: Every Mac sold in the last decade supports Target Disk Mode, so you can be sure it will work with any modern Mac. That’s true of both Intel-based Macs and Macs with Apple silicon.
  • Easy setup: Because Apple has baked Target Disk Mode into the Mac firmware, the version of macOS is irrelevant beyond the Thunderbolt cable requirement discussed below. There’s no software to configure nor any permissions to worry about. Putting a Mac into Target Disk Mode is particularly simple on Intel-based Macs, but it’s also easy on Macs with Apple silicon.
  • Speed: Because you’re connecting one Mac directly to another using Thunderbolt, you’ll get the fastest transfer speeds available.

If either Mac has macOS 11 Big Sur or later installed, you’ll need to connect them with a Thunderbolt cable—it’s fine to use Apple’s Thunderbolt 3 to Thunderbolt 2 adapter for connecting newer and older Thunderbolt-capable Macs. If both Macs are running an earlier version of macOS, you can use Thunderbolt, USB, or FireWire, depending on the available ports. (Note that the Apple USB-C Charge Cable that comes with the Apple power adapter doesn’t support Target Disk Mode, so if that’s the cable you were planning to use, sorry, but you’ll need to buy a real Thunderbolt cable.)

Step-by-Step Instructions for Intel-based Macs

To put an Intel-based Mac into Target Disk Mode for copying data, follow these steps:

  1. Connect the source Mac to the destination Mac with an appropriate cable.
  2. On the source Mac, either:
    • Restart the Mac, and once it starts booting, hold down the T key until you see the Target Disk Mode screen with a bouncing Thunderbolt logo.
    • Open System Settings/Preferences > Startup Disk, click Target Disk Mode, and then click Restart.
  3. The source Mac’s data and applications volume appears on the destination Mac’s Desktop like an external drive; if the source Mac is encrypted with FileVault, give it a minute to appear on the destination Mac, after which you’ll need to enter its password.
  4. Transfer the files as you would normally.
  5. When you’re done, unmount the source Mac’s drive by dragging it to the Trash in the Dock. Then press and hold the power button on the source Mac for a few seconds to shut it down.

Step-by-Step Instructions for Macs with Apple Silicon

The process is somewhat more involved for Macs with Apple silicon, where the shared drive or volume appears like a network volume:

  1. Connect the source Mac to the destination Mac with an appropriate cable.
  2. On the Mac with Apple silicon, choose Shut Down from the Apple menu to turn it off.
  3. Press and hold the power button until “Loading startup options” appears.
  4. Click Options, and then click Continue to enter macOS Recovery.
  5. Select a user, click Next, enter the user’s password, and click Continue.
  6. Choose Utilities > Share Disk.
  7. Select the drive or volume you want to share, and click Start Sharing. (If the drive is encrypted using FileVault, click Unlock and enter the FileVault password first.)
  8. On the destination Mac, open a Finder window and click Network (under Locations) at the bottom of the sidebar.
  9. In the Network window, double-click the Mac with the shared drive or volume, click Connect As, select Guest in the Connect As window, and then click Connect. The shared drive or volume becomes available like any other external hard drive.
  10. Transfer the files as you would normally.
  11. When you’re done, unmount the shared drive or volume by dragging it to the Trash, then click Stop Sharing on the source Mac.

Although it’s not something you’ll use every day, Target Disk Mode is one of the unsung innovations that has made Macs easier to use for decades, and it’s well worth keeping in mind whenever you need to move lots of data between machines.

(Featured image by Adam Engst)


Social Media: If you have to move tens or hundreds of gigabytes of data between Macs, give Target Disk Mode a try. It’s fast, easy, and reliable. Details here:

Pickup Next Business Day Prints

We have a new pickup location for Next Business Day prints. It is outside the double door entrance to Regus near the “Take A Tour” banner to make pickup faster and easier.  Pickup with zero waiting from 8 a.m – 6 pm to get your photos. The new print pickup is for Next Business Day prints and “print only” orders of 8″ x 12″ and smaller prints. 

 Look for the “order ready” email so you know your prints are available for immediate pickup and verify the pickup location.  If you’ve placed a scanning or archiving order with us that contains original film, prints, slides, negatives, videotape, movies, audiotape or artwork, or any other type of originals, those orders will continue to be available at the reception desk.  Check the invoice message on scanning and archiving orders for current pickup hours.

Tip: In case you haven’t found them yet, there are two 15 minute parking places in the rear of the building for your convenience.  Print pickup takes only a couple of minutes. Parking is busiest during lunch and cocktail hour:)

Export Pictures From Photos on Mac

OMG is uploading photos the most frustrating part of the Photos on the Mac?? Maybe so. All those pictures, and it seems impossible to browse them to upload and make prints from your Mac. Using a browser to look in the depths of  the Photos Library for pictures you want to print isn’t a thing so the key is learning how to Export from Photos.   We’ll walk you through the Export steps and show you how to make pictures in the Photos app on Mac available for uploading to print in this super short step by step video.  Free your photos so you can order prints (and everything else)!  Let’s go beyond the “Share” button and learn how to Export right now.

Important Christmas Holiday Dates & Times 2022

Tis the season to celebrate!  We’re still having a blast cranking out pretty things and knocking back the coffee:)  The clock is ticking on this holiday season, so keep your eye on these dates to receive your order in time for Christmas:

December 12:  Final day to drop off video, audio or movie film for transfer by Christmas.  Orders placed thru December 12 will be available by Christmas as a download or on a USB drive. DVDs will not be available until January which is also when the originals will be available for pickup.  

December 15: Order any 14 day service with expedited shipping to arrive by Christmas. 

December 18:  This is the last day to order any 5 day service to arrive by Christmas. 

December 22: Final day to order Next Business Day services for pickup by Christmas. 

December 23 and 26:  Office is closed, but next business day items will be available outside the main entrance to the office.  Next Business Day Pickup is available from 8 – 6 every day. 

December 30:  Closed.  Happy New Year. 

Here’s How to Stop Getting Paste Permission Requests

In iOS 16, Apple tightened security by displaying a confirmation alert when you copy data from one app and paste it into another. More security isn’t bad, but these alerts can become annoying if you copy and paste frequently. In iOS 16.1, Apple added a setting to control the behavior for each app. If you get these alerts too often when pasting in an app, go to Settings > AppName > Paste from Other Apps and switch it from Ask to Allow. Many apps don’t include the setting; hopefully, any apps where you paste often will have this setting or include it soon.

(Featured image based on an original by iStock.com/AaronAmat)

Delete Contacts More Easily in iOS 16 and iPadOS 16

Deleting contacts on the iPhone and iPad used to be a pain, especially if you wanted to trash multiple contacts. You had to open the contact, tap Edit, scroll to the bottom, and tap Delete Contact. Although you still can’t swipe left on a contact in a list, as you do when deleting in Mail and Messages, iOS 16 and iPadOS 16 provide a simpler method. Touch and hold a contact in the Phone or Contacts lists, and then tap Delete Contact at the bottom.

(Featured image based on an original by iStock.com/anyaberkut)