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Need to Back Up or Export a Messages Conversation? Try PDF or iMazing

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Occasionally, we hear from a client who needs to document a Messages conversation with timestamps, perhaps as part of a lawsuit. The only way to do that on an iPhone or iPad is to take a series of screenshots, but if you have a Mac, there are additional options. The easiest approach is to select the conversation, choose File > Print, and save it as a PDF. If you need a different format, try the macOS iMazing app, which can export all or selected messages from an iPhone backup in PDF, Excel, CSV, and text. It can also export attachments. The trial version lets you extract up to 25 items, and it’s only $39.99 if you have more significant iPhone exporting needs.

(Featured image by iStock.com/Morakot Kawinchan)

Is Your Wi-Fi Network a Security Risk?

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With Wi-Fi security, it’s easy to fall into the “out of sight, out of mind” trap. Your Wi-Fi router probably lives in a corner or closet, and of course, Wi-Fi’s radio waves are invisible. But the ease of connecting your devices to your Wi-Fi network means it’s equally as easy for a hacker to connect to your network and eavesdrop on your traffic. Or rather, it’s easy unless you take advantage of the security options available in every Wi-Fi router.

Before looking at those options, let’s discuss the importance of securing your wireless network. The fact is, we all send sensitive data over Wi-Fi and onto the Internet. That data includes passwords, financial information, and personal details, all of which could be used for identity or outright theft. For those who work at home, it may also include important corporate credentials and information. In addition, if your Wi-Fi network is open for everyone and has a bandwidth cap, you could be throttled or incur additional charges due to extra usage from someone using your network without your knowledge. Worse, someone could engage in illegal activity from your network, potentially putting you at legal risk.

Here are six ways you should secure your Wi-Fi network, plus another that’s usually not worth the effort. Exactly how you go about these tasks varies depending on your Wi-Fi router, but they should all be easy to accomplish.

1. Change Your Wi-Fi Router’s Default Password

Every Wi-Fi router has an app- or Web-based administrative interface where you can adjust settings, including security options. The first thing you should do when setting up a new Wi-Fi router is change the password for accessing that admin interface. (And if you didn’t do that when you set up your current Wi-Fi router, go do it now. Immediately. We’ll wait.) The default passwords are well known to hackers, who can use them to take over routers and turn off all the other security settings.

2. Change the Default Network Name (SSID)

Every Wi-Fi network has a name—technically an SSID, or Service Set Identifier. There’s no security benefit in changing it to anything in particular, but you should change it from the default name. That’s because default names often identify the router’s manufacturer, such as “Netgear” or “Linksys,” and some routers have known vulnerabilities or password styles that make it easier to break in. Of course, the main advantage of changing the network name is that it makes it easier to pick out from any other nearby networks.

3. Update Your Wi-Fi Router’s Firmware

Wi-Fi router manufacturers frequently fix security vulnerabilities and release new firmware versions. Check to make sure your Wi-Fi router has the latest firmware available, and if there’s an option for it to update its firmware automatically, turn that on.

4. Disable WPS (Wi-Fi Protected Setup) If Possible

When you connect a new device to your Wi-Fi network, you need to enter your Wi-Fi password. That’s entirely reasonable, and Apple devices automatically offer to share that password with your other Apple devices and other people in your Contacts. More generally, a technology called Wi-Fi Protected Setup (WPS) was designed to enable connecting without typing the Wi-Fi password, either by entering an 8-digit PIN or pressing a button on the router. The button is fine—no one can connect without physical access to the router. But the PIN is horribly insecure and can be brute forced with readily available cracking software. If your router supports WPS—not all do, happily—turn it off entirely.

5. Create a Guest Network

You’ll probably want to give visitors access to your Wi-Fi network so they can get to the Internet. The best way to do that is to create a guest network—a feature in nearly all Wi-Fi routers—separate from your main Wi-Fi network. It has a different name and password, and its traffic is isolated from yours, ensuring that even if a hacker were to access it, they wouldn’t be able to eavesdrop on your communications. It can have a simpler password since all it’s protecting is your bandwidth. One additional tip—put “Internet of Things” devices like smart appliances, video game consoles, and the like on your guest network to ensure they don’t provide access to your main network’s traffic if they’re hacked. You probably won’t want to do that with HomeKit devices, which will work better on the same network as your Apple devices.

6. Use Strong WPA2 or WPA3 Encryption

After changing the default admin password, this is the second-most important piece of Wi-Fi security advice. All traffic on a Wi-Fi network can (and should) be encrypted so hackers can’t eavesdrop with impunity. The first wireless security protocol was WEP (Wired Equivalent Privacy), which was commonly used from the late 1990s through 2004. Unfortunately, WEP is so easily broken today that it’s no longer considered secure. If you still use WEP, immediately switch to WPA2 (Wi-Fi Protected Access). There’s also WPA3, which is even more secure but is available only in hardware sold in the last few years.

Don’t Bother Hiding Your SSID

Finally, you may see suggestions that you should hide your Wi-Fi SSID, which prevents nearby devices from displaying it when they list available networks. That might seem like it would improve security, but all it does is prevent the sort of people who aren’t a threat anyway from seeing it. Anyone with the necessary software and skills to break into an unprotected or weakly protected Wi-Fi network can still detect and access a hidden network. They might even be more interested in what’s there, given that the network owner took the trouble to hide it. As long as you follow all the other advice in this article, there’s no benefit in hiding the SSID as well.

Bonus Advice: Use a VPN When on Public Wi-Fi Networks

Ensuring the security of your Wi-Fi network is essential, but what about public Wi-Fi networks in coffee shops, hotels, and airports? Because they’re open to anyone within range, they’re insecure by definition, and anyone on the network could theoretically see any other user’s traffic. Don’t panic. Most Web connections now use HTTPS, which encrypts traffic between you and the destination site (look for https at the start of URLs or a lock icon in the address bar of your Web browser). To ensure that all traffic is protected from prying eyes, use a VPN (Virtual Private Network), which creates an encrypted pipe from your computer to a VPN server elsewhere. Many organizations provide or even require VPN use so that traveling or remote employees can’t inadvertently use unencrypted connections. If your organization doesn’t have a VPN now but would like to set one up, contact us.

(Featured image by iStock.com/CASEZY)

Social Media: As more personal and work information passes through Wi-Fi networks, it becomes increasingly important that you follow this advice to secure your network.

How to Share a Contact Card without Sharing Everything in iOS 16

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Apple makes it easy to share contact cards on the iPhone or iPad—just scroll down in a contact and tap Share Contact. But what if you don’t want to share every piece of data on that card? To avoid oversharing in iOS 16 or iPadOS 16, tap Filter Fields at the top of the Share sheet and deselect the private items. If the card has a lot of data and you want to share only a few items, tap Deselect All Fields at the bottom of the sheet and select only what you want to share. Unfortunately, your selections aren’t remembered if you share the same card again later, so be sure to reset your selections each time you share.

(Featured image by iStock.com/diane39)

You Can Use Face ID in iOS 16 on Newer iPhones When You’re Lying on Your Side

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If you’ve ever tried to use Face ID to unlock an iPhone while lying on your side in bed, you may have noticed that it didn’t work. That’s because Face ID used to require that the iPhone be upright, in portrait mode. In iOS 16, however, Apple has improved Face ID so it will unlock your iPhone even when you’re lying on your side and the iPhone is in landscape orientation. Alas, this capability requires an iPhone 13 or iPhone 14, but if you have one of those phones, give it a try in bed tonight—you don’t need to adjust any settings.

(Featured image by iStock.com/Kateryna Onyshchuk)

Use Quick Look to Preview Spotlight Results in Ventura

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When you search using Spotlight on the Mac, it provides a decent amount of information about each result, including name and other metadata. But what if you want to see what’s behind the search result? In macOS 13 Ventura, Apple added Quick Look support to Spotlight so you can easily preview the search results. Do a search, click or use the arrow keys to select a search result, and then press the Space bar to open it in a Quick Look window. It even renders websites!

(Featured image based on an original by iStock.com/Nastco)

It’s Time to Try Dictation in iOS 16 and iPadOS 16

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Apple has long provided a microphone button in the keyboard to invoke dictation on the iPhone and iPad. But, it wasn’t always easy to hit, and you had to switch back to the keyboard to fix the inevitable mistakes. (Apple’s dictation is a huge timesaver but far from perfect, particularly with homonyms and proper nouns.) With iOS 16 and iPadOS 16, Apple made the microphone button larger and repositioned it to make it easier to tap. More importantly, the keyboard remains available while dictation is active, enabling you to work with text manually during dictation. You can fix mistakes, reposition the insertion point, select and delete text, and so on. For instance, if dictation inserts the wrong word, double-tap the word to select it and speak the replacement. Or, if you want to add something, tap in the text to move the insertion point and start speaking again. Dictation can even add punctuation for you, but it’s a little haphazard at that, so you might want to disable that option in Settings > General > Keyboard.

(Featured image by iStock.com/fizkes)

You Can Now Upgrade to macOS 13 Ventura When You’re Ready

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When upgrading to a new version of macOS, we err on the side of caution, at least in our recommendations. (We’ve been using macOS 13 Ventura for some time now and often install beta releases on secondary machines for testing purposes.) Upgrading is easy, but if you upgrade too soon, the new macOS version could make key apps inoperable, create workflow interruptions, or cause other negative consequences. On the other hand, waiting too long can cause problems—it’s important to stay in sight of the cutting edge for security reasons and to take advantage of Apple’s advances. Upgrading is not an if question; it’s a when question.

That when could be now. There’s no reason you must upgrade to macOS 13 Ventura right away, but if you want to, you should now be able to do so without undue interruptions. Ventura has been quite stable and has received only three updates since its initial release in October 2022:

  • macOS 13.0.1 provided just unspecified bug fixes and two security fixes.
  • macOS 13.1 introduced the Freeform digital whiteboard app, Advanced Data Protection for iCloud, improved searching for photos in Messages, participant cursors for shared notes in Notes, and the option to play sounds in the Find My app. There were also a couple of bug fixes and important security fixes.
  • macOS 13.2 added support for Security Keys for Apple ID for those who need the utmost security, fixed a few bugs, and blocked more security vulnerabilities.

Apple may have another feature or two up its sleeve for Ventura, and we’ll undoubtedly see more updates to address bugs and newfound security vulnerabilities, but there’s no significant reason to wait any longer.

That said, you can continue to delay as long as you’re running macOS 11 Big Sur or macOS 12 Monterey and are staying up to date with Apple’s security releases. (Both have received important updates recently.) Earlier versions of macOS no longer receive security fixes, rendering them more vulnerable to attack. Reasons to delay include:

  • You’re too busy. The upgrade process will take a few hours, and it may take additional time to configure everything properly afterward. When you are ready to upgrade, aim for when a little downtime will be convenient.
  • You’re still using incompatible software. The jump from Big Sur or Monterey to Ventura isn’t a big one, so most modern apps should have been updated to ensure compatibility with Monterey by now. But if you’re still running macOS 10.14 Mojave or earlier with 32-bit apps, you’ll lose access to them if you upgrade. (That first happened with macOS 10.15 Catalina in 2019.) With Mojave no longer receiving security updates, you need to find replacements for those apps and upgrade soon.
  • You need consistent versions for workflow reasons. We’re unaware of any examples here, but it’s not inconceivable that a coworker could be stuck on an older version of macOS and thus older versions of shared productivity apps. If your upgrade would force you to update those apps and introduce compatibility issues when collaborating with that coworker, you may have to wait until your coworker can upgrade as well.

Ventura won’t upend your experience of using a Mac, but it has numerous useful features, large and small. Along with the features mentioned above that shipped in updates, the new iCloud Shared Photo Library enables you to share photos and videos with up to five family members in a separate shared library. Stage Manager provides a new paradigm for window management. Messages lets you edit messages, undo sending, and mark conversations as unread. Similarly, Mail lets you undo sending, schedule messages to send later, and get follow-up reminders for replying. For better videoconferencing quality, Continuity Camera enables you to use your iPhone as a webcam, complete with Desk View for showing what’s on your desk during a call. The Mac finally gets its own Weather app. Perhaps even more important, Ventura shares some of these features with Apple’s other operating systems: iOS 16, iPadOS 16, watchOS 9, and tvOS 16. To take full advantage of those features across all your Apple devices, your Mac must be running Ventura.

However, we want to be upfront about one downside to upgrading to Ventura. Apple replaced System Preferences with System Settings. While we wouldn’t have described System Preferences as having a stellar user interface, it was at least familiar after decades of use. The new System Settings, which tries to mimic the Settings app in iOS and iPadOS, moves numerous settings around and makes some odd and unfortunate design decisions. You may find yourself relying heavily on its search field to find commonly used options.

Before You Upgrade

Once you’ve decided to upgrade to Ventura, you have three main tasks:

  • Update apps: Make sure all your apps are as up-to-date as possible. If you regularly put off updates, now’s the time to let them complete so you have Ventura-compatible versions.
  • Clear space: Ventura needs about 25 GB of free space to upgrade, and the Ventura installer itself is about 12 GB, so we recommend making sure you have at least 37 GB free. Don’t cut this close—you should always have at least 10–20% free space for virtual memory, cache files, and breathing room. Check by choosing About This Mac from the Apple menu and then clicking Storage.
  • Make a backup: Never, ever install an update to macOS without ensuring that you have at least one current backup first. In an ideal world, you’d have an updated Time Machine backup, a bootable duplicate, and an Internet backup. That way, if something goes wrong, you can easily restore.

Upgrading

After completing the above-listed tasks, ensure you don’t need your Mac for a few hours. There’s no telling exactly how long the upgrade will take, so never start an upgrade if you need the Mac soon.

Initiating the upgrade is just a matter of opening System Preferences > Software Update, clicking the Upgrade Now button, and following the instructions. If you’d like more handholding, check out Joe Kissell’s ebook Take Control of Ventura.

After You Upgrade

Part of the reason to set aside plenty of time for your Ventura upgrade is that there are usually cleanup tasks afterward. We can’t predict precisely what you’ll run into, depending on what version of macOS you’re running now and what apps you use, but here are a few situations we’ve noticed in the past:

  • macOS may need to update its authentication situation by asking for your Apple ID password, your Mac’s password, and if you have another Mac, its password too. Don’t worry that your Mac has been compromised by malware—it’s fine.
  • Some apps may have to ask for various permissions even though you previously granted them. Again, that’s fine and won’t happen again.
  • If you use your Apple Watch to unlock your Mac and apps (and you should, it’s great!), you may need to re-enable that in System Settings > Touch ID & Password (it’s an example of something that moved; previously, it was in System Preferences > Security & Privacy > General).
  • If you use Gmail, Google Calendar, or other Google services, you may need to log in to your Google account again.
  • Websites that usually remember your login state may require that you log in again. If you’re using a password manager like 1Password, that’s easy.
  • You may have to re-enable text message forwarding to your Mac. You do this on your iPhone in Settings > Messages > Text Message Forwarding.

With all that housekeeping done, it’s time to check out all the new features in Ventura!

(Featured image by Apple)

Social Media: Should you upgrade to macOS 13 Ventura? There’s no need to install it today, but we think it’s now safe for those who want to take advantage of the new features and integration with Apple’s other operating systems. Details here:

Apple Powers Mac mini and MacBook Pro with New M2 Chips, Releases New HomePod

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With a handful of press releases buttressed by a 19-minute video, Apple pulled back the curtains on its new M2 Pro and M2 Max chips and announced updated Mac mini and MacBook Pro models that rely on the new chips. There are no significant design or feature changes with these updated models, just faster performance, enhanced external display support, and support for the latest wireless connectivity standards. The new Mac mini and MacBook Pro models are available to order now, with units in stores and orders starting to arrive on January 24th.

Then, in another surprise announcement, Apple announced the second-generation HomePod, which updates the full-size smart speaker with a few new features and likely makes it more cost-effective to produce.

New M2 Mac mini and M2 Pro Mac Broaden the Appeal

For many years, the Mac mini has been popular for its small size, low price, and decent performance, bolstered in 2020 by a move from Intel CPUs to Apple’s M1 chip. Apple has now increased the Mac mini’s power even more by letting users choose between the M2 and the new M2 Pro. How much more? It depends greatly on what you’re doing, and Apple offers some comparisons. The improvements will likely be noticeable with the M2 and obvious with the M2 Pro.

The M2 Mac mini starts at $599—$100 less than the starting price for the M1 Mac mini—and provides an 8-core CPU and 10-core GPU with unified memory configurations of 8 GB, 16 GB (add $200), or 24 GB ($400). In terms of storage, the base level is 256 GB, but you can increase that to 512 GB ($200), 1 TB ($400), or 2 TB ($800). It provides only two Thunderbolt 4 ports.

The M2 Pro Mac mini starts at $1299 for a 10-core CPU and 16-core GPU, but you can bump that up to an M2 Pro with a 12-core CPU and 19-core GPU for $300. You also get 16 GB of unified memory and 512 GB of storage for that base price. 32 GB of memory costs $400 more, and storage upgrades are 1 TB ($200), 2 TB ($600), 4 TB ($1200), and 8 TB ($2400). It offers more connectivity with four Thunderbolt 4 ports. Note that as you configure a powerful M2 Mac mini, you’ll be straying into Mac Studio territory in terms of both price and performance.

Both Mac mini models boast enhanced external display support. Read the tech specs for full details, but in essence, along with multiple monitor support over Thunderbolt, the HDMI port on an M2 Pro Mac mini supports either an 8K display or a 4K display running at a faster refresh rate, which might be a boon in video-focused fields. Other improvements that may be welcome in specific setups include the option to add 10 Gigabit Ethernet for $100, support for Wi-Fi 6E (which can improve throughput over short distances with a new router), and Bluetooth 5.3.

The updated Mac mini replaces both the M1 Mac mini and the Intel-based Mac mini that Apple had left in the lineup until now.

It probably won’t be long before Apple releases an M2 24-inch iMac, too. We know that some are pining for a 27-inch iMac with Apple silicon, and we’ll just have to wait to see if Apple returns to that form factor with either an iMac or iMac Pro. We can also expect M2 versions of the Mac Studio at some point, but we’ll have to wait for Apple to come out with an M2 Ultra chip if it’s to maintain the same lineup as today’s M1 family.

M2 Pro and M2 Max Speed Up 14-inch and 16-inch MacBook Pro

Since their October 2021 release, Apple’s professional laptops, the 14-inch MacBook Pro and 16-inch MacBook Pro, have provided impressive processing power thanks to their M1 Pro and M1 Max chips. Apple has now switched to the new M2 Pro and M2 Max chips, and the company says that both offer 20% more CPU performance, 30% more GPU performance, and 40% more Neural Engine performance than their predecessors. As with the Mac mini, the updated MacBook Pro models also feature enhanced external display support (see the tech specs for full details), Wi-Fi 6E, and Bluetooth 5.3. Finally, Apple estimates they’ll have an hour more battery life.

The 14-inch MacBook Pro starts at $1999 for an M2 Pro with a 10-core CPU and 16-core GPU, 16 GB of memory, and 512 GB of storage. Chip upgrades include the 12/19-core (CPU/GPU) M2 Pro ($300), the 12/30 M2 Max ($500), and the 12/38 M2 Max ($700). With memory, the M2 Pro configurations can upgrade to 32 GB ($400), whereas the M2 Max configurations start at 32 GB and let you go to 64 GB ($400) or 96 GB ($800, with the 12/38 M2 Max only).

The 16-inch MacBook Pro costs $2499 for an M2 Pro with a 12-core CPU and 19-core GPU, 16 GB of memory, and 512 GB of storage. Chip upgrades include the 12/30 M2 Max ($200) and the 12/38 M2 Max ($400). Memory is the same as with the 14-inch MacBook Pro, so the M2 Pro configuration can upgrade to 32 GB ($400), and the M2 Max configurations start at 32 GB and let you go to 64 GB ($400) or 96 GB ($800, with the 12/38 M2 Max only).

Given that these new MacBook Pro models provide more performance and battery life for the same prices as before, their release is entirely positive. If you were waiting for an M2 Pro or M2 Max laptop, now’s the time to place an order.

Apple Brings Back the Full-Size HomePod

Apple released the original HomePod in 2018, but even after dropping the price from $349 to $299, sales weren’t strong enough thanks to competition from much cheaper smart speakers from Amazon and Google. Apple discontinued the HomePod in 2021 and focused on the $99 HomePod mini. Now Apple has brought the full-size HomePod back, introducing a second-generation HomePod with a few extra features and the same $299 price. You can order it now in white or midnight, which replaces space gray, and it ships on February 3rd.

The new HomePod supports spatial audio with Dolby Atmos for music and video, which should enhance the listening experience. For those getting into home automation, it includes a sensor for temperature and humidity, and you’ll be able to use the Home app to create automations to control blinds, fans, and thermostats. It also supports the new Matter home automation standard. Finally, Apple says that a software update in a few months will add Sound Recognition, which will let the HomePod alert you if it hears smoke or carbon monoxide alarms. Wouldn’t you like to know if an alarm is going off while you’re away from home?

One note. You can use two HomePods to create a stereo pair, but both HomePods must be the same model. So you can’t pair an original HomePod with a second-generation HomePod or mix an HomePod mini with either one.

The main question, which we won’t be able to answer until the second-generation HomePod ships, is if it sounds as good as the original HomePod and hears Siri commands as well. That’s a question because Apple redesigned the HomePod’s audio hardware to use fewer tweeters and microphones. Plus, it relies on the S7 chip that powers the Apple Watch Series 7, as opposed to the A8 that first appeared in the iPhone 6. In short, it seems that Apple has worked to cut costs to enable the necessary profit margins. Given that Amazon’s hardware division reportedly lost $10 billion in 2022 by selling Echo smart speakers at cost, Apple’s move seems sensible, at least as long as it doesn’t hurt the HomePod user experience.

(Featured image by Apple)

Social Media: Apple has unveiled the M2 Pro and M2 Max chips and announced the M2 Mac mini and M2 Pro Mac mini, plus the M2 Pro and M2 Max models of the 14-inch and 16-inch MacBook Pro. Oh, and a new HomePod! Read all about it at:

Upgrade Past macOS 10.15 Catalina to Keep Getting Microsoft Office Updates

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We aren’t quite ready to recommend that everyone upgrade to macOS 13 Ventura, but if you use Microsoft Office with macOS 10.15 Catalina, you should start planning for an upgrade. Microsoft has announced that current versions of its productivity suite—Office for Mac 2019, Office for Mac 2021, and Microsoft 365—will receive updates only if your Mac is running macOS 11 Big Sur, macOS 12 Monterey, or macOS 13 Ventura. If you keep using Catalina, your Office apps will continue to work, but they won’t receive enhancements, bug fixes, or security updates past October’s 16.66 updates. Contact us if you have questions about appropriate upgrade paths.

(Featured image based on an original by iStock.com/jewhyte)

AutoFill in Safari Not Working? Set “My Card” in Contacts

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We heard from a client that AutoFill in Safari suddenly stopped entering her name and address in Web forms when she chose Edit > AutoFill Form or pressed Command-Shift-A, forcing her to enter her contact information manually, like an animal. (And yes, the “Using information from my contacts” checkbox was selected in Safari’s AutoFill preferences.) Although we have no idea what caused the problem, the solution turned out to be simple. She went into Contacts, found her personal contact card, and chose Card > Make This My Card. Give this a try if you’re having trouble with AutoFill or haven’t yet started using it in Safari.

(Featured image by Adam Engst)