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The Scoop on the New iPhone 11, Apple Watch Series 5, 7th-gen iPad, and Apple Services

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At its September 10th special event, Apple unveiled a slew of new products and services, including the iPhone 11, the Apple Watch Series 5, the seventh-generation iPad, Apple Arcade, and Apple TV+.

The company also said that iOS 13 and watchOS 6 would ship on September 19th, with iPadOS 13 appearing on September 30th and macOS 10.15 Catalina due sometime in October. Don’t feel the need to update to iOS 13.0 right away, though, since Apple also said that iOS 13.1 would arrive just 11 days later, on September 30th. It will contain some features that the company had to pull from iOS 13.0. Other features will continue to roll out throughout the coming months too.

This iPhone Goes to 11

After several Roman numeral years starting with the iPhone X, Apple has reverted to digits, introducing the iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max. These are more significant updates than last year’s models, thanks largely to additional cameras, two for the iPhone 11 and three for the Pro models.

The entry-level iPhone 11 improves on its iPhone XR predecessor with separate 12-megapixel Wide and Ultra Wide cameras that let you take wider shots without resorting to panoramas. iOS 13 uses computational photography with both cameras to enable the new Night mode, which combines multiple exposures for astonishingly better low-light photos.

The new front-facing TrueDepth camera is also now 12 megapixels, has a wider field of view for selfies, and supports Smart HDR for more natural-looking photos. It also now records 4K video at up to 60 frames per second and 120 frames per second with slo-mo.

Like the iPhone XR, the iPhone 11 has a 6.1-inch Liquid Retina screen, but it boasts increased performance with Apple’s new A13 Bionic chip. That makes Face ID up to 30% faster and lets it work better at varying distances and at more angles. Although there’s no 5G cellular support yet, the iPhone 11 does offer Gigabit-class LTE and Wi-Fi 6. For those who need multiple cellular plans simultaneously, it supports Dual SIM with eSIM.

The iPhone 11 features a case made of aluminum and glass that Apple claims is the toughest glass ever used in a smartphone. It can also theoretically withstand dunking in up to 2 meters of water for up to 30 minutes—don’t test that if you can avoid it. And the iPhone 11 comes in six colors, with prices starting at $699 for 64 GB of storage.

The iPhone 11 Pro and iPhone 11 Pro Max take photos and videos to the professional level, supporting everything the iPhone 11 can do and adding a third Telephoto camera. Each of the three 12-megapixel cameras can record 4K video with extended dynamic range and cinematic video stabilization. You can switch between the cameras smoothly while filming video. The presentation even demoed a beta of the FiLMiC Pro app, which will let you record separate video streams from each camera at the same time.

For still images, the triple-camera system adds a Telephoto mode to the Wide and Ultra Wide modes in the iPhone 11, and iOS 13 utilizes all three cameras and computational photography to deliver even better results. For instance, Portrait mode can now switch between Wide and Telephoto framing to provide a wider field of view that’s great for group portraits.

Although the screen sizes remain the same as in last year’s iPhone XS (5.8 inches) and iPhone XS Max (6.5 inches), the iPhone 11 Pro and iPhone 11 Pro Max sport new Super Retina XDR OLED-based screens that have significantly higher brightness and contrast specs. Physically, the new models are just a hair—almost literally at about half a millimeter—larger in every dimension than last year’s iPhones. Battery life is much better, with the iPhone 11 Pro lasting up to 4 hours longer than the iPhone XS and the iPhone 11 Pro Max besting the iPhone XS Max by up to 5 hours.

The iPhone 11 Pro models feature a stainless steel band and textured matte glass back, and they can handle being submerged in up to 4 meters of water for up to 30 minutes. We still don’t recommend testing this. Pricing with 64 GB of storage starts at $999 for the iPhone 11 Pro and $1099 for the iPhone 11 Pro Max. They’re available in four colors: gold, space gray, silver, and the new midnight green.

All the iPhone 11 models become available for pre-order on Friday, September 13th at 5 AM Pacific, and they’ll ship to customers and stores on September 20th. If you’re not overwhelmed by the new features, or just don’t want to pay that much, the iPhone 8 and iPhone XR remain available, starting at $449 and $599.

Apple Watch Series 5 Is Always-On

With the new Apple Watch Series 5, available for pre-order now and shipping on September 20th, Apple addressed one of the most common complaints about its wrist-based iPhone accessory. Now, instead of going black whenever you lower your wrist, the Apple Watch Series 5’s screen will merely dim, brightening back up as soon as you raise your wrist or tap the screen. That way you can read it without taking any particular action or waiting for it to light up. This change involved some impressive engineering since battery life remains at 18 hours in typical usage.

Also new is a built-in compass that enables the Maps app to show which direction you’re facing to assist in getting started with navigation. It also powers a new Compass app that shows heading, incline, latitude, longitude, and current elevation, and the Workout app can report current elevation and elevation gain. You can add one of three new compass complications to some watch faces.

Finally, the Apple Watch Series 5 cellular models feature international emergency calling. If you have an accident or get into trouble while traveling, your watch can call the local emergency services via Emergency SOS or through fall detection, regardless of where you purchased the watch or even if you have a working cell plan.

The Apple Watch Series 5 is available in the traditional aluminum ($399) and stainless steel ($699) cases. For more money, Apple has introduced a new titanium case ($799) and brought back the white ceramic case ($1299). If you don’t need the ECG and fall detection features that the Series 5 retains from the Series 4, the aluminum Series 3 model remains available, starting at $199.

Seventh-Generation iPad Goes Semi-Pro

No one was expecting Apple to update its entry-level iPad, but the new seventh-generation iPad sweetens what is already the best deal in the Apple universe. Starting at just $329, the new iPad increases the screen size to 10.2 inches, up from 9.7 inches, and adds a Smart Connector that allows you to connect Apple’s Smart Keyboard to it. It’s a few millimeters larger and a few grams heavier, but nothing you’ll notice.

Otherwise, the seventh-generation iPad is similar to the sixth-generation model, with an A10 Fusion chip, 8-megapixel 1080p rear camera, and 1.2-megapixel 720p front-facing camera. It also supports the first-generation Apple Pencil for stylus input. Battery life remains the same.

It’s available for pre-order now and will ship on September 30th.

Apple Arcade and Apple TV+ Details Revealed

We focus on Apple’s computing and communications products and services, which is why we haven’t written much about the recent release of Apple Card, the company’s new credit card, which provides increased privacy protections and an excellent interface, but no export options. Similarly, we don’t expect to say much in the future about Apple Arcade, which is Apple’s new game subscription service, or Apple TV+, the company’s slate of original video content, both of which were unveiled at Apple’s event.

For completeness, though, we should note that Apple Arcade will cost $4.99 per month when Apple launches it on September 19th. You’ll get a 30-day free trial to see if a service that gives your family access to over 100 games across all your Apple devices is compelling.

Apple TV+ debuts on November 1st, and it too will cost $4.99 per month for access to all of Apple’s original content. It doesn’t include any back catalog shows and movies such as are available from Netflix, Amazon Prime, Hulu, and Disney+. A 7-day free trial will be available, but if you buy a new iPhone, iPad, iPod touch, Mac, or Apple TV, you’ll get a year for free.

Phew! So many announcements! Our take is that the seventh-generation iPad is a compelling buy for anyone who wants an iPad but doesn’t need the performance of the iPad Air and iPad Pro models. The always-on screen of the Apple Watch Series 5 is welcome if you’re in the market for a new Apple Watch, though it may not be worth upgrading if you already have a recent model. And the new iPhone 11 models look awfully nice for anyone who takes photos and videos. And, let’s face it, that’s most of us these days.

(Featured image by Apple)

Social Media: It’s official! Apple has announced new iPhones with significantly improved camera capabilities, an Apple Watch with an always-on screen, and an improved entry-level iPad. Read on for details of all these and more:

When Should You Upgrade to macOS 10.15 Catalina, iOS 13, iPadOS 13, watchOS 6, and tvOS 13?

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As we get into September, it’s a good bet that Apple will be pushing out the next major versions of macOS, iOS, watchOS, and tvOS, along with the new iPadOS, which is iOS with iPad-specific tweaks. Apple previewed these new versions back in June, and they’ve been in public beta since. Once Apple makes macOS 10.15 Catalina, iOS 13, iPadOS 13, watchOS 6, and tvOS 13 available, the question looms large—when should you install them?

(Note that we say when and not if. There’s no harm in delaying major operating system upgrades until Apple has squashed early bugs. But waiting too long puts you at risk from security vulnerabilities and prevents you from taking advantage of compelling new features. Plus, should you have to replace one of your Apple devices unexpectedly, you will likely have to use the current operating system, which could be awkward if you weren’t prepared.)

macOS 10.15 Catalina

We’ll start with the hardest decision—when should you upgrade to macOS 10.15 Catalina? Two features might make you want to upgrade soon: Screen Time and Voice Control. With Catalina, Macs get the same usage monitoring and limit setting that Apple introduced in iOS 12, which will make Catalina a must-have for parents trying to help Mac-using kids focus on what’s important. Voice Control makes it vastly easier to control your Mac—and dictate!—with just your voice, so if that’s compelling, look into upgrading soon.

Other new features are also attractive, such as dedicated Music, TV, and Podcasts apps that replace iTunes; using an iPad as a second screen or graphics tablet; and improved versions of Reminders, Notes, and Photos. They won’t drive most immediate upgrades, though.

Catalina has one big gotcha—it won’t run old 32-bit apps. If you rely on apps you haven’t updated in the last few years, hold off on Catalina until you’ve figured out how to update or replace them.

Regardless, we recommend waiting until at least version 10.15.1 or even 10.15.2 before upgrading. That gives you time to make sure your key apps are fully compatible with Catalina and for Apple to resolve any unanticipated problems. When you’re ready, check out the ebook Take Control of Upgrading to Catalina if you want detailed advice on how to do it right.

iOS 13

While we urge caution with macOS updates, iOS updates are an easier decision. Apple boasts that iOS 13 improves performance, particularly with Face ID unlocking and app launches, which many people will appreciate. iOS 13 also now offers a Dark mode like macOS that may be easier on the eyes in dark rooms, though light-on-dark text is generally harder to read than traditional dark-on-light text.

Photos in iOS 13 significantly improves photo editing, with portrait lighting control, a high-key mono effect, and individual adjustment and filter controls. Nearly all these editing tools work with videos too! Apple completely rewrote Reminders, adding smart lists and integrations that let Siri suggest reminders, as well as a quick toolbar to add times, dates, locations, and more to your reminders. iOS 13 also enhances Maps with Look Around, a Google Maps Street View competitor that gives you a 360º view of supported areas. Maps also features a rebuilt map with more detail, favorites, and collections of places to see.

iOS 13 may not be life-changing unless you plan to rely on its addition of Voice Control instead of touch, but we think it’s a good upgrade. Give it a week or two to make sure there isn’t a major gotcha that Apple missed, but after that, install when you have some time to play with the new features.

iPadOS 13

iPadOS 13 is “new,” but it’s not an entirely new operating system to learn. Instead, it’s a superset of iOS 13 with iPad-specific features. The Home screen can hold more icons, and you can pin Today View widgets to the side for quick access. Safari in iPadOS is now a desktop-class browser that lets you use complex Web apps like Google Docs, Squarespace, and WordPress much as if you were on a Mac. Apple also extended the iPad’s multitasking features so you can switch between multiple apps in SlideOver, open multiple “windows” for a single app in Split View, and use App Exposé to navigate among app combinations.

If you already use your iPad for productivity, we think iPadOS 13 will be a no-brainer upgrade. As with iOS 13, though, it’s probably best to wait a week or so to install, or until you’re certain that your key apps have been updated to be compatible.

watchOS 6

Once you’ve updated your iPhone to iOS 13, there’s no reason not to update to watchOS 6. It’s not a huge update, but it has some nice features. Most interesting are the health-related improvements, a Cycle Tracking app for women and a Hearing Health app that warns you when the ambient noise in your environment has risen to dangerous levels. Apple has also introduced new watch faces that may float your boat, Siri can identify songs playing nearby and return Web search results to your wrist, a new Audiobooks app lets you listen anywhere, and Activity Trends help you track your workout progress over time.

tvOS 13

tvOS 13 is the easiest to agree to install, and it has some welcome new features. Apple redesigned the Home screen a bit and allows the apps in your top row to play video previews of their content (but you can shut those off if you don’t like them). More compelling is the addition of Control Center, which lets you put the Apple TV to sleep, control background audio playback, choose audio output, search, and switch between users.

That’s right, tvOS 13 introduces multi-user support that changes the content within apps based on the current user. (Speaking of multi-user support, iOS 13 on the HomePod also now differentiates based on who’s speaking—finally!) tvOS 13 can also display lyrics in the Music app and supports Xbox One and PlayStation 4 wireless gaming controllers for Apple’s upcoming Apple Arcade service. And it boasts a new collection of gorgeous underwater screen savers.

Change can be hard, but we’re excited about these new operating systems. Like you, we won’t use all the new features, but we’re confident that some of them will radically enhance the experience of being an Apple user.

(Featured image by Apple)

Social Media: So many new operating systems—macOS 10.15 Catalina, iOS 13, iPadOS 13, watchOS 6, and tvOS 13! We have a brief overview of the new features and calm advice on when you should upgrade each of your Apple devices to the new hotness.

What Can You Store in Apple’s Wallet App? Credit Cards, Boarding Passes, Tickets, and More!

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Have you wondered what you can do with the Wallet app on your iPhone? Although it started out life called Passbook, Apple soon realized that the only sensible name was Wallet. That’s because it stores digital versions of roughly the same sort of things you might put in a physical wallet: credit and debit cards, store cards, membership cards, and even cash (well, Apple Pay Cash, anyway).

Nearly all airlines can put your boarding passes in Wallet, too, and if you buy something like a concert ticket online, you may be able to add it to Wallet by tapping the “Add to Apple Wallet” button in the confirmation page or email. Having a boarding pass or ticket, which Apple calls a pass, in Wallet makes it easy to scan for a gate attendant.

Here’s how to use cards and passes in Wallet.

Display Your Cards and Passes

The main Wallet screen shows your cards and passes in a scrollable list, with credit/debit cards at the top. (If you’ve set up Apple Pay Cash, it’s treated as a debit card.)

To view more details about a card or pass, tap it.

In the case of a credit/debit card, you see the face of the card and a list of its recent Apple Pay transactions.

For boarding passes for multi-flight trips, you see a single pass in the main list, but after you tap it, you can swipe horizontally to display the pass for each leg of the trip.

Membership cards, such as the ChargePoint card, may work like credit/debit cards in that you need to hold them near a reader to sign in.

In each case, to access settings related to the card or pass, tap the black ••• button at the upper right.

Adding and Using Credit and Debit Cards

Adding a credit/debit card so it can work with Apple Pay starts with tapping the black + button at the upper right of the Wallet screen. From there, follow the prompts—you can scan your card with the camera instead of keying in the data.

If you add more than one card, you’ll want to specify which should be the default for Apple Pay. Go to Settings > Wallet & Apple Pay. Scroll down to Transaction Defaults, and tap Default Card. Tap the desired card. In Wallet, the default card appears with its full face showing, below your other credit/debit cards.

To pay for a purchase with a stored credit/debit card at a payment terminal, put your iPhone right next to the terminal. The iPhone may automatically prompt you to authenticate Apple Pay, but if not, double-click the Home button or, with the iPhone X, XR, XS, or XS Max, double-click the side button. Wallet displays your default card. To authenticate, rest your finger on the Home button or, with the iPhone X models, authenticate with Face ID. To use a non-default card, tap the card pile at the bottom of the screen and then tap the desired card.

Adding and Using Airplane Boarding Passes and Event Tickets

For flights, when you check in and get boarding passes using the airline’s iPhone app, you’ll be given the opportunity to tap an Add to Apple Wallet button. Do that and the boarding pass appears in Wallet, which will also display a notification for it on the Lock screen in the hours before your flight. When you need to show the boarding pass to security or the gate attendant, tap that notification to display the boarding pass with its QR code.

For events, the ticket-seller may display the Add to Apple Wallet button on the confirmation page of the checkout process or attach the tickets to your email receipt. In the latter case, open the message in Mail and tap the attachment to open it, and then tap Add to put it into Wallet. Later, when you arrive at the venue, open Wallet and display the ticket—again with a QR code—to gain entry.

Deleting Cards and Passes

Although you may want to keep some digital tickets for nostalgic reasons, it’s best to clean out old items:

  • To delete a credit/debit card, tap the card to view it and then tap the black ••• button. Scroll down and tap Remove This Card.
  • To remove a pass, go to the bottom of the main Wallet screen and tap Edit Passes. Tap the red delete button for that item, tap the next Delete or Delete All button, and then tap Done at the upper right.

Using Wallet makes it easier to keep your physical wallet slimmer. It can take a few minutes to add your cards and passes initially, but it’s worth the effort.

(Featured image by Two Paddles Axe and Leatherwork on Unsplash)

Social Media: Want to reduce the thickness of your wallet? Try offloading some cards to the Wallet app on your iPhone! Here are the basics:

Some May Like It Hot… But Your Technology Prefers to Stay Cool

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When summer brings sunny days and rising temperatures, you may have ditched your business suit for shorts or skirts to stay comfortable, but your technological gear can’t do the same. And keeping your tech cool is about more than comfort—as temperatures rise, performance can suffer, charging may get slower or stop, various components might be disabled, and devices can become unreliable.

How Hot Is Too Hot?

You might be surprised by the recommended operating temperatures for Apple gear—whether you’re talking about an iPhone X or a MacBook Pro, the company recommends staying under 95° F (35° C).

Such temperatures happen regularly throughout the summer. Even in cooler climes, the temperature in a parked car in the sunshine can easily hit 130º F (54º C) in an hour and rise higher as time passes. And no, cracking the windows a couple of inches won’t make a significant difference. We hope you’re already thinking about that with regard to children and pets, but as you can see, tech gear should also be protected. Apple says its products shouldn’t even be stored—turned off—at temperatures over 113º F (45º C).

It’s not just cars you have to think about. Temperatures in homes and offices without air conditioning can also rise higher than electronics would prefer, and that’s especially true for computers that stay on most of the time and aren’t located in well-ventilated areas.

What’s the Danger?

First off, remember that all electronic devices produce their own heat on top of the ambient heat in the environment, so the temperature inside a device can be much, much hotter than outside. The CPU in an iMac can hit 212º F (100º C) under heavy loads.

Temperatures higher than what components are designed for can have the following effects:

  • Chips of all types can behave unpredictably as increased thermal noise (electrons vibrating more) causes a higher bit error rate. Because electrical resistance increases with heat, timing errors can also occur.
  • Lithium-ion batteries discharge well in high temperatures, but the increased rate of chemical reactions within the battery will result in a shorter overall lifespan.
  • As devices heat and cool, the uneven thermal expansion of different materials can cause microscopic cracks that can lead to a variety of failures over time.

Some heat-related problems are temporary, so when the device or component cools down, it will resume working correctly. But others, particularly drops in battery life—are irreversible and particularly worth avoiding.

When a Mac gets too hot, it will spin up its fans in an attempt to keep its internal components cool. If your Mac’s fans are ever running at full tilt, first quit apps you aren’t using, particularly those that might be CPU-intensive and thus creating a lot of heat. If that doesn’t make a difference, restart it to make sure the problem isn’t some rogue process. If the fans come back on at full speed quickly, shut it down and let it cool off for a bit. In the worst case, an overheated Mac will start acting unpredictably or crash.

iOS devices don’t have fans, so they employ other coping mechanisms. If your iPhone or iPad gets too hot, the device will alert you.

Apple says you might notice some of the following behaviors:

  • Charging, including wireless charging, slows or stops.
  • The display dims or goes black.
  • Cellular radios enter a low-power state. The signal might weaken during this time.
  • The camera flash is temporarily disabled.
  • Performance slows with graphics-intensive apps or features.

If you’re using Maps on an overheating iPhone for GPS navigation in the car, it may show a “Temperature: iPhone needs to cool down.” screen instead of the map. You’ll still get audible turn-by-turn directions, and the screen will wake up to guide you through turns,

How to Keep Your Tech Cool

For the most part, keeping Apple devices cool just requires common sense, since you’d do the same things for yourself.

  • As Apple’s specifications recommend, avoid using devices when the temperature is over 95º F (35º C). If you can’t avoid it entirely, keep usage to a minimum.
  • Don’t leave devices in cars parked in the sun for long periods of time. If it happens accidentally, let the device cool before using it.
  • Provide good ventilation so air can cool the device. Don’t block ventilation ports in the back of desktop Macs, and don’t use Mac laptops in bed, propped on a pillow, or under the covers. It can be worth vacuuming dust out of ventilation ports every so often.
  • Never put anything on the keyboard of an open Mac laptop.
  • Avoid stacking things on top of a Mac mini.
  • Monitor the temperature of server closets. If they get too hot, keep the door open, add a fan, or run the air conditioning.

Luckily, the temperatures that cause problems for Apple hardware aren’t terribly comfortable for people either, so if you’re way too hot, that’s a good sign your gear is as well.

(Featured image by Alfonso Escalante from Pexels)

Social Media: How hot is too hot for your Apple devices? You may be surprised by the answer.

Here’s What’s Coming from Apple in 2019

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At Apple’s Worldwide Developer Conference on June 3rd, the company unveiled the next versions of all its operating systems—macOS 10.15 Catalina, iOS 13 (and a new iPadOS), watchOS 6, and tvOS 13–along with the much-anticipated new Mac Pro and Pro Display XDR.

Nothing that was announced will ship until later this year—probably September—but we wanted to give you a quick overview of what’s coming down the pike.

macOS 10.15 Catalina

With macOS 10.15, which Apple is calling “Catalina,” the company is working to bring macOS and iOS ever closer while preserving what makes the Mac special.

For instance, Catalina replaces the increasingly overloaded iTunes with three new apps that mimic those in iOS: Music, Apple Podcasts, and Apple TV. Reminders, Notes, and Photos also see significant enhancements that are mirrored on the iOS side, and a new Find My app on both platforms combines the capabilities of Find My iPhone and Find My Friends. Apple is even bringing Screen Time from iOS to the Mac to help you track and control your usage—and that of your kids—across all your Apple devices.

Some of these apps exist on the Mac thanks to Project Catalyst, an Apple technology that makes it easy for developers to convert iOS apps to the Mac. Apple used Catalyst internally last year to bring Home, News, Stocks, and Voice Memos to macOS 10.14 Mojave. This year, Apple is letting third-party developers use Catalyst, so once Catalina ships, we’ll see a flowering of new Mac apps coming over from iOS.

Another new technology, Sidecar, lets you use an iPad as a second screen for a Mac, either wired or wirelessly. Sidecar even enables you to use the iPad and Apple Pencil as a graphics tablet with apps that support such an input method. Two other new features will let you use a Sidecar-connected iPad to mark up any PDF or insert a sketch into a Mac document.

Catalina promises many more features, including some that will increase macOS security and others that will make the Mac much easier to use for people with disabilities. For instance, the new Voice Control capability lets you run a Mac (or an iOS device) entirely with your voice—it’s amazing.

If you’re running Mojave now, you’ll be able to run Catalina too since the system requirements remain the same.

iOS 13

With iOS 13, Apple appears to be focusing once again on performance and refinements. The company claimed we’ll see faster Face ID recognition, smaller app downloads and updates, and quicker app launches.

The most apparent new feature will be Dark Mode, which Apple is bringing over from Mojave. It displays light text on a dark background, which can be welcome when using an iOS device in a dark room without bothering others. It also may increase battery life on OLED-based iPhones like the iPhone X, XS, and XS Max. But keep in mind that research shows the human eye and brain prefer dark text on light backgrounds, so you may read more slowly and with less recall in Dark Mode.

Along with the apps mentioned previously that also improve in iOS, Apple said it has rebuilt Maps and its underlying database from the ground up, so you’ll see far more detailed maps, and you can zoom in for a street-level photographic view called Look Around.

Camera and Photos received attention as well, giving you faster access to effects and letting you apply effects to videos as well. You can even crop and rotate videos taken in the wrong orientation—finally!

Other improvements include a new Sign In with Apple option for signing in to apps using your Apple ID, full text formatting in Mail, shared folders in Notes, SMB sharing in Files, iCloud Drive folder sharing, and support for USB thumb drives.

In terms of system requirements, iOS 13 drops support for some older devices, leaving the iPhone 6s, 6s Plus, and SE as the oldest iPhones supported, along with just the newest iPod touch.

iPadOS

Joining Apple’s other operating systems this year is iPadOS, a superset of iOS 13 that provides additional iPad-only features. In some ways, it’s nothing new, since the iPad has always had unique features, but it shows how Apple wants to differentiate the iPad from the iPhone.

In iPadOS, the Home screen holds more icons in a tighter grid, and you can pin the Today View widgets on the side of the screen. Safari will be able to support complex Web apps like Google Docs, Squarespace, and WordPress, and it gains a download manager that lets you download files into the Files app.

Apple enhanced iPad multitasking so you can switch between apps in a Slide Over view, open multiple windows from the same app in Split View, and use App Exposé to navigate among your app combinations. Plus, text editing improves significantly, with direct access to the cursor and easier text selection, as well as new three-finger gestures for cut, copy, paste, and undo. The iPad even gets full-featured font management, and you’ll be able to buy fonts from the App Store.

iPadOS won’t work on many older iPad models, though it is compatible with all iPad Pro models, the fifth- and sixth-generation iPad, the iPad mini 4 and fifth-generation iPad mini, and the iPad Air 2 and third-generation iPad Air.

watchOS 6

With watchOS 6, Apple is working hard on health and fitness capabilities for the Apple Watch. The company has added a Noise app that can warn you when sounds approach dangerous levels and a Cycle Tracking app that helps women monitor their periods and predict windows of optimal fertility. And, the Activity app has picked up trending features so you can see how you’re doing across time in a number of health metrics.

Apple has also untethered the Apple Watch from the iPhone to an extent, allowing developers to create standalone watch apps that don’t require a companion iPhone app and opening an App Store for such apps that you can browse and search from your wrist.

Other new watchOS 6 apps include Audiobooks, Calculator, and Voice Memos. Plus, once you upgrade to watchOS 6, you’ll be able to choose from more faces and additional complications.

As with watchOS 5, watchOS 6 will work on all Apple Watch models other than the original unit, but not all features are available on all models.

tvOS 13

The big news for tvOS 13 is that it finally gets multi-user support, so everyone in a household will be able to have their own personalized experience. (Speaking of which, the HomePod will also support multiple users with iOS 13.)

Apple has redesigned the tvOS Home screen to show previews, added a slide-in Control Center like in iOS and watchOS, and updated the Music app to show lyrics in sync with the currently playing song. The screensaver also goes under the ocean so your cat can be entertained by all the fish.

Finally, in a move that will significantly enhance the forthcoming Apple Arcade game subscription service, both tvOS and iOS will support the Xbox One S and PlayStation DualShock 4 game controllers.

Mac Pro and Pro Display XDR

Although the Worldwide Developer Conference is mostly about Apple’s operating systems, the company took advantage of the keynote to show off the completely redesigned Mac Pro and its companion screen, the Pro Display XDR. The technical specs of both are astonishing—Apple has done what looks like a fabulous job of designing the most modular, flexible, and powerful Mac ever, combined with a display that competes against reference monitors costing tens of thousands of dollars.

The Mac Pro will rely on Intel Xeon W processors with 8 to 28 cores, and you’ll be able to configure it with up to 1.5 TB (that’s terabytes!) of RAM. It has eight PCI Express expansion slots, into which you can install MPX modules that contain up to four AMD Radeon Pro graphics cards for massive number crunching performance. Another slot can hold Apple’s new Afterburner accelerator card for ProRes and ProRes RAW video acceleration, and a half-length slot contains Apple’s I/O card with two USB-3 ports, two Thunderbolt 3 ports, and to 10 Gb Ethernet ports; there are two more Thunderbolt 3 ports on the top of the case. Storage starts at 256 GB of SSD and goes up to 4 TB.

All this fits into a stainless steel frame with an aluminum case that lifts off to provide access to all sides of the Mac Pro. It has a massive 1.4-kilowatt power supply and relies on three fans and a blower to keep the unit cool. It even has handles on the top and optional wheels in case you need to move it around regularly.

Accompanying the Mac Pro will be Apple’s first monitor in years, the Pro Display XDR. It’s a 32-inch 6K screen that supports P3 wide and 10-bit color that can display more than 1 billion colors accurately. It’s also incredibly bright and can sustain 1000 nits of full-screen brightness or peak at up to 1600 nits.

If your eyes glazed over reading those specs, this new hardware isn’t for you. Apple is aiming it at high-end professionals, the sort of people who happily spend many thousands of dollars on new hardware to enable faster video editing, data processing, or other performance-intensive tasks. The base-level Mac Pro will start at $6000, and the Pro Display adds another $5000. Even the Pro Stand (which provides tilt and height adjustment, plus rotates to portrait orientation) for the Pro Display costs $1000, so a tricked-out Mac Pro setup could easily exceed $20,000. So no, this is not a Mac for “the rest of us,” but it’s great to see Apple ensuring that the most demanding Mac users can stay on the platform.

(All images courtesy of Apple)

Social Media: Apple has previewed what’s coming with macOS 10.15 Catalina, iOS 13, watchOS 6, and tvOS 13 at its Worldwide Developer Conference, along with unveiling a new Mac Pro and the Pro Display XDR. Read on for what to expect in September!

Catching up with Apple in May: New MacBook Pros, New iPod touch, OS Updates

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Apple is well known for its splashy media events, now usually held in the Steve Jobs Theater at the company’s new Cupertino campus. But Apple reserves such events for major announcements. Smaller announcements, such as minor updates to particular product lines, operating system updates, or new repair programs, get only a press release, if that.

But just because a change doesn’t merit much fuss doesn’t mean it’s uninteresting—if you’ve been waiting for the right moment to buy a new Mac, for instance, an announcement of a small MacBook Pro revision might be exactly what you want to hear.

Here’s a roundup of Apple’s recent announcements in May 2019.

New MacBook Pro Models Feature Faster CPUs and New Butterfly Keyboards

Although Apple has a reputation for innovation, the company should also be lauded for its evolutionary changes, which are much more common. To wit, Apple quietly updated the 13-inch and 15-inch MacBook Pro models equipped with a Touch Bar with faster CPUs while keeping the prices the same.

You can now buy a 15-inch MacBook Pro with the latest 9th-generation 8-core Intel Core i9 processor, making it the fastest MacBook Pro ever—the previous model offered only a 6-core processor. The 15-inch models also offer faster graphics processors as options.

The 13-inch MacBook Pro models didn’t receive the same level of changes, but they gained slightly faster 8th-generation Intel processors that provide minor performance improvements.

Both models now come with the fourth generation of Apple’s controversial butterfly keyboard. We’ll have more on that issue soon.

Apple Launches MacBook Pro Repair Program for “Flexgate”

13-inch MacBook Pros from 2016 are susceptible to a display-related problem the press has dubbed “Flexgate.” According to Apple, affected Macs exhibit one or both of these symptoms:

  • The display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen.
  • The display backlight stops working completely.

The problem is related to a flex cable connected to the display that’s too short and too fragile; some repair experts have suggested that failure is inevitable.

If your 13-inch Mac is showing either of these symptoms, you can now take advantage of Apple’s new 13-inch MacBook Pro Display Backlight Service Program to get a free repair. You can have your Mac fixed by Apple or an Apple Authorized Service Provider, and if you already paid for a repair, you can request a refund from Apple.

iOS 12.3 and tvOS 12.3 Add New TV App; iOS 12.3.1 Fixes Calling Bug; macOS Addresses ZombieLoad

As you’ve no doubt noticed in your Software Update notifications, Apple recently updated all its operating systems: iOS 12.3.1, macOS 10.14.5, watchOS 5.2.1, and tvOS 12.3. If you’re already running iOS 12 and macOS 10.14 Mojave, it’s fine to update.

iOS 12.3 and tvOS 12.3 are notable primarily because they include a new version of Apple’s TV app. This app now provides access to “channels,” by which Apple means subscription-based streaming video services like HBO and Showtime. Apart from letting you subscribe to such services inside the app and playing content from them in the app, the new app looks and works much like the previous version. The new app will also support Apple’s original content on the Apple TV+ service later this year.

Shortly after iOS 12.3 shipped, Apple released iOS 12.3.1, which fixes a critical bug that could prevent your iPhone from making or receiving phone calls. So if you upgraded to iOS 12.3, be sure to update to iOS 12.3.1 right away.

Similarly, it’s worth updating to macOS 10.14.5 to protect against a security vulnerability called ZombieLoad, and if you’re still running 10.12 Sierra or 10.13 High Sierra, be sure to install Security Update 2019-003 for the same protection.

New iPod touch Gains the A10 Chip and a 256 GB Configuration

Finally, Apple showed a little love to the littlest iOS device, the diminutive iPod touch. In the new model, Apple swapped the old A8 chip for a faster A10 chip that promises up to twice the performance. That added performance enables the new iPod touch to support Group FaceTime calls and enhanced augmented reality (AR) games.

The only other change in the iPod touch is that Apple now sells a 256 GB configuration for $399, joining the 32 GB configuration at $199 and the 128 GB configuration for $299.

(All images courtesy of Apple)

Social Media: If you haven’t been paying close attention, you might have missed Apple’s new MacBook Pros, new iPod touch, support for other streaming services in the TV app in iOS 12.3 and tvOS 12.3, and a repair program for “Flexgate.” Read on for details:

Need to Merge Photos Libraries? Here Are Your Options

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Photos makes it easy to create and switch between libraries. That’s good when photos need to be kept completely separate. For instance, a real estate agent might want to keep personal photos separate from house photos taken for work. But too much separation is annoying—you have to keep switching between libraries, and it’s easy to import new photos into the wrong one.

If you struggle with multiple Photos libraries, never fear—you can merge them. Unfortunately, the process is slow, can require a lot of disk space, and may result in the loss of some metadata. You have three options: merging through iCloud Photos, using the PowerPhotos utility, and merging by exporting and importing. Each has pros and cons.

Merge through iCloud Photos

Apple’s iCloud Photos service offers the best solution for merging libraries. The trick is that whenever you designate a library as your System Photo Library, Photos automatically uploads all images that aren’t already present, adding them to the photos already in iCloud Photos. It also retains all the metadata surrounding your photos—titles, keywords, albums, facial recognition, projects, and more.

On the downside, using iCloud Photos almost certainly won’t be free unless you have so few photos that the combined library will fit within the free 5 GB of iCloud space Apple gives everyone. Almost everyone will have to pay for additional storage space ($0.99 per month for 50 GB, $2.99 for 200 GB, or $9.99 for 2 TB) for at least the month in which you’re doing the merge. iCloud Photos is a good service, so it’s likely worth paying for anyway.

More problematic is that the iCloud Photos way of merging will be very slow. If you haven’t already started using it, it could take a week or more to upload many thousands of photos. Plus, it will probably download the entire cloud-based collection of photos to each library whose photos you want to merge, so you may need a lot of local disk space too.

If you haven’t previously used iCloud Photos, go to System Preferences > iCloud and click the Options button next to Photo. In the dialog, select iCloud Photos.

Now, starting with the smallest Photos library and working up in size, follow these steps for each library you want to merge:

  1. Double-click the Photos library to open it.
  2. In Photos > Preferences > General, click Use as System Photo Library. (If it’s dimmed out, that library is already set as the System Photo Library.)
  3. Wait for photos to upload. Scroll to the bottom of the Photos view to see the progress. A Pause link will appear there during uploading—click it if you need to keep Photos from overwhelming your Internet connection. Once the photos have all uploaded, go back to Step 1 with your next Photos library.

When you’re done, the last Photos library becomes the one you’ll keep, and you can delete the others. Needless to say, make sure you have good backups first!

Merge with PowerPhotos

The $30 PowerPhotos from Fat Cat Software provides a variety of extra capabilities when working with Photos. It helps you to create and manage multiple libraries, copy photos between libraries, find duplicates, and—most important for this topic—merge libraries.

Because PowerPhotos is working entirely on your Mac’s drive, it’s fast and it doesn’t require huge amounts of extra disk space. Unfortunately, unlike the iCloud Photos approach, which brings in both originals and any edits to those photos, PowerPhotos can import only your original photos or the versions that you’ve edited, not both. Plus, it can’t merge facial recognition data, smart albums, or print projects.

PowerPhotos provides an actual interface for merging too—choose Library > Merge Libraries to start.

In the window that appears, you have four tasks:

  1. Choose source libraries. You aren’t limited to merging just two libraries; you can pick multiple sources.
  2. Choose the destination library. This is the library you want to receive all the photos. If you want, you can create a new one.
  3. Configure duplicate handling. PowerPhotos can import just one of several copies of duplicate photos, or you can bring in all the duplicates if that’s important.
  4. Choose options. PowerPhotos can merge album contents, create an album from each source library, and create a backup before merging. Most important, though, is the choice of whether to merge your original photos or the edited versions.

Merge by Exporting and Importing

This final option is conceptually simple. You export all the photos from one library and then import them into another. It’s even what Apple recommends. The main thing it has going for it is that it’s free, and it will be faster than the iCloud Photos approach. It could also be useful if you want to copy a subset of photos between libraries, rather than merging all photos.

However, as with PowerPhotos, you have to choose between original and edited photos, and you’ll need a lot of extra disk space. Even worse, you’ll lose even more metadata, including albums, faces, and print projects. And if you export as JPEG, your photos may also suffer a slight quality drop as they’re recompressed.

For those who want to use this approach, Apple provides detailed instructions. In essence, you’ll click Photos in the sidebar to see everything, and then choose Edit > Select All. Then you’ll choose File > Export and either Export X Photos (to get the edited versions of images) or Export Unmodified Original for X Photos (to get the original images). Once everything has exported, you’ll switch libraries in Photos and then drag the folder of exported images back into Photos to import it.

Our nod goes to the iCloud Photos technique, but PowerPhotos is a fine utility for those who aren’t perturbed by its limitations. Of course, don’t start any merging without making backups first, and if you need help, don’t hesitate to call us.

Social Media: If you want to merge Photos libraries to avoid having to switch back and forth, there are several approaches you can take, but each comes with pros and cons. See them all at:

What’s with All These Dialogs Saying, “SomeApp is not optimized for your Mac”?

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If you’re running macOS 10.13.4 High Sierra or macOS 10.14 Mojave, you may have seen a dialog that says an app isn’t optimized for your Mac. The message differs slightly between High Sierra and Mojave, with the High Sierra version telling you the developer needs to update the app to improve compatibility whereas Mojave saying bluntly that the app won’t work with future versions of macOS.

What’s going on here, what should you do, and when should you do it?

What’s Going On: 32-bit and 64-bit Apps

Over a decade ago, Apple started to transition all the chips used in Macs, along with macOS itself, from a 32-bit architecture to a 64-bit architecture. Without getting into technical details, 64-bit systems and apps can access dramatically more memory and enjoy significantly faster performance.

Apple knew it would take years before most people were running 64-bit hardware and 64-bit-savvy versions of macOS, so it allowed macOS to continue running older 32-bit apps. However, maintaining that backward compatibility has a cost, in terms of both performance and testing, so at its Worldwide Developer Conference in 2017, Apple warned developers that High Sierra would be the last version of macOS to support 32-bit apps “without compromise.” At the next WWDC in June 2018, Apple announced that macOS 10.14 Mojave would be the last version of macOS to run 32-bit apps.

Happily, the only “compromise” for 32-bit apps in Mojave is the warning dialog, which appears every 30 days when you launch an older app. But the writing is on the wall: 32-bits apps will cease working in macOS 10.15.

How Do You Identify 32-bit Apps?

Apple provides a tool to help you find 32-bit apps. Follow these steps:

  1. From the Apple menu, choose About This Mac and then click the System Report button.
  2. In the System Information utility that opens, scroll down to Software in the sidebar and select Applications. It may take a few minutes to build the list of every app on all mounted drives.
  3. When it finishes, click the 64-bit column header (No means 32-bit; Yes means 64-bit) to sort the list, and select an app to see its details in the bottom pane.

This technique works in both High Sierra and Mojave, but in Mojave, System Information includes a better-formatted section, called Legacy Software, that also provides a list of 32-bit apps. However, this list may be smaller because it includes only those apps that you’ve launched. Since it’s likely that you open old 32-bit apps only occasionally, you can’t trust the Legacy Software list to be complete.

If you find System Information’s Applications list overwhelming, check out the free 32-bitCheck utility from Howard Oakley. It performs exactly the same task but lets you focus on a particular folder and save the results to a text file for later reference.

What’s Your Next Step?

Once you know which apps won’t work in macOS 10.15, you can ponder your options. Luckily, you have some time. We expect Apple to release macOS 10.15 in September 2019, but you don’t need to upgrade right away—in fact, we recommend that you wait a few months after that to allow Apple time to fix bugs.

That said, we do encourage upgrading eventually, and if you buy a new Mac after September 2019, it will come with macOS 10.15. So you need to establish a plan—it’s better to know what you’re going to do than to be forced into action if you have to replace your Mac on short notice. For each 32-bit app on your Mac, you have three options:

  • Delete it: It’s not uncommon to have old apps that you haven’t used in years and won’t miss. There’s no need to waste drive space on them in macOS 10.15.
  • Upgrade it: Apps in active development will likely have a new version available. The main questions are how much the upgrade will cost and if there are compatibility issues associated with upgrading. You can upgrade at any time, although it’s likely worth waiting until you’re ready to move to macOS 10.15 to minimize costs. The apps that cause the most irritation here are things like the Adobe Creative Suite—Photoshop, Illustrator, and InDesign—that require switching to a monthly subscription.
  • Replace it: If no upgrade is available, the cost of upgrading is too high, or upgrading comes with other negatives, it’s time to look for an alternative. This can take some time, so it’s worth starting soon to ensure that the replacement will provide the features you need before macOS 10.15 forces the decision.

Needless to say, if you’d like recommendations about how to proceed with any particular app or workflow, get in touch with us!

Social Media: Have you seen dialogs warning that an app isn’t optimized for your Mac? Here’s what’s going on, what you should do, and when you should do it:

Apple’s New AirPods Add “Hey Siri,” More Talk Time, and Optional Wireless Charging

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If you use Apple’s AirPods, you’re probably a fan. But if you haven’t tried them, you may not realize what you’re missing. They pair quickly and reliably with all your Apple devices, provide excellent audio quality, and sit comfortably in most people’s ears (more so than the wired EarPods). The AirPods are Apple’s most popular accessory—the company sold 35 million in 2018.

Apple has now unveiled the second-generation AirPods, the first hardware update since their initial release in December 2016. A new Apple-designed H1 chip designed for headphones provides faster connections, more talk time (up to 3 hours), and the convenience invoking Siri with “Hey Siri.” (With the first-generation AirPods, you can configure a double-tap to bring up Siri—when the AirPods are active, look in Settings > Bluetooth > AirPods.)

The new AirPods still cost $159 with a standard Lightning-based charging case, but Apple has also introduced the Wireless Charging Case, which is bundled with the new AirPods for $199 or available separately for both the first- and second-generation AirPods for $79. The Wireless Charging Case works with any Qi-compatible charging mat. It features a tiny LED indicator light on the front of the case to show the case’s charge status, and if you buy from Apple online, you can now get 19 characters of personalized engraving on the front of the case.

Social Media: Apple just released the second-generation AirPods with faster connections, more talk time, “Hey Siri,” and an optional Wireless Charging Case. The AirPods were great before, and now they’re better than ever. Details at:

Considering a New iMac? Wait No Longer—Updates Are Here!

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The iMac has long been the core of Apple’s desktop lineup, but it hasn’t received any updates since June 2017. Now, however, Apple has quietly updated the 21.5-inch iMac with Retina 4K display and the 27-inch iMac with 5K Retina display while keeping prices the same. The bargain-basement non-Retina 21.5-inch iMac remains for sale, but received no changes.

These updates are targeted at improving performance, so you won’t see any changes to the case, screen, or even networking capabilities. But if faster CPUs, GPUs, and memory are what you want, now’s a good time to buy.

The new 21.5-inch iMac boasts speedier 8th-generation Intel quad-core processors and an optional 6-core processor at the top of the line that deliver up to 60% faster performance than previous models. For even greater speed boosts—Apple claims up to 2.4 times faster performance—look to the 27-inch iMac, which now offers 9th-generation 6-core Intel Core i5 processors running at 3.0, 3.1, or 3.7 GHz. If that’s not enough, you can choose an 8-core 3.6 GHz Intel Core i9 processor for the best performance short of an iMac Pro.

Modern computers rely heavily on graphics processors for both silky smooth screen drawing and computationally intensive tasks. By default, both new iMac models have updated versions the previous Radeon Pro graphics chips, but anyone who needs more power can instead choose a blazingly fast Radeon Pro Vega. For the 21.5-inch model, Apple says the Radeon Pro Vega is up to 80% faster; for the 27-inch iMac, it’s up to 50% faster.

Note that both iMacs now use 2666 MHz RAM instead of the previous 2400 MHz RAM. It probably won’t make much of a performance difference, but it’s worth keeping the speed in mind if you’re buying RAM separately from the iMac.

For those ordering an iMac from the online Apple store, if the options you want are in the top-level configuration, start there rather than in the next configuration down. It’s possible to configure two Macs to have the same options for the same price but get a better Radeon Pro graphics processor if you start from the top-level configuration.

For storage, we generally recommend SSDs over Fusion Drives—add external storage if you need more space. Whatever you do, don’t buy an iMac with an internal hard drive because it will destroy the performance.

For those looking for the ultimate power in an iMac Pro, Apple also quietly added options for 256 GB of RAM (for a whopping $5200) and a Radeon Pro Vega 64X GPU ($700) while simultaneously dropping the prices on some other RAM and storage options.

Social Media: After a nearly two-year gap, Apple has updated the 21.5-inch and 27-inch iMacs with faster processors, more capable graphics chips, and faster memory—all for the same prices as before. Read more at: