10 Reasons to Upgrade to Apple’s Version 27 Operating Systems This Fall
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We recently helped a client set up an external boot drive on a Mac mini for testing, but the installation kept failing near the end with vague errors. We tried different cables, swapped drives, and more, to no avail. On a hunch, we moved the SSD to a different USB-C port, and the installation completed on the next attempt. But the port wasn’t bad—it was just the wrong port. Here’s what we mean.
All the USB-C ports on a Mac look identical, but they don’t all behave the same way. On Macs with Apple silicon and Intel-based Macs with the T2 chip, Apple designates one port as the DFU (device firmware update) port. Most of the time, this distinction doesn’t matter—you can plug a device into any port, and it’ll work normally. But for certain tasks, using the wrong port can cause mysterious failures that waste hours of troubleshooting time.
Note that we say “USB-C” here, even though in most cases, these are Thunderbolt ports. However, Thunderbolt uses the USB-C connector, and Apple refers to the ports as USB-C ports, so we’re following Apple’s lead.
The DFU port exists for one specific purpose: reviving or restoring your Mac’s firmware using another Mac and the Apple Configurator app. This recovery procedure requires connecting a USB-C cable (not a Thunderbolt cable!) to the DFU port. It’s extremely uncommon to need to revive a Mac in this way, but it might be necessary if the Mac starts up to an exclamation point in a circle, starts up to a blank screen, shows the status indicator light pattern for firmware recovery mode, or has problems installing macOS.
For most everyday tasks, the DFU port should work like any other USB-C port. However, Apple has documented one notable exception on Macs with Apple silicon: when installing or updating macOS on an external drive, avoid using the DFU port. If your external drive is connected to it during installation, the process may fail partway through, often without a useful error message and certainly without a clear “Connect your drive to a different port” message. You might see vague notifications like “Some updates could not be installed” or cryptic errors like “com.apple.OSInstallerSetup.error 702.” After installation or updating completes, you can connect your external drive to any port, including the DFU port.
We’ve also heard of situations where seemingly inexplicable problems, such as errors from an Apple SuperDrive attached to a Thunderbolt dock, were resolved by switching to a different port. It wasn’t always clear which port was responsible, but it’s always worth trying a different one if you have trouble.
How do you figure out which USB-C port is the DFU port? Apple maintains a support document describing the DFU port locations for each Mac model. The location varies by model and, within the same model, sometimes by generation. Apple does not explain why a particular port is designated as the DFU port or provide another way to identify it. All you can do is refer to Apple’s documentation.
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Unfortunately, users have found errors on that page in the past, so if you’re experiencing unexplained installation failures or other errors, try a different port even if you believe you’re using the correct one.
For everyday use—connecting displays, drives, docks, and other peripherals—you shouldn’t need to think about which port you’re using. The only time you must use the DFU port is when reviving or restoring a very unhappy Mac.
However, if you’re setting up an external boot drive or updating macOS on an external drive, take a moment to identify your Mac’s DFU port and plug your drive into a different one. And if a peripheral, even if it’s connected through a dock, behaves inexplicably, treat the port itself as a variable. Before troubleshooting cables, drives, or software, move the connection to another USB-C port. This simple step can save you from frustrating troubleshooting sessions where everything appears to work but ultimately fails.
(Featured image by iStock.com/Milosz Deptula)
Social Media: Your Mac’s USB-C ports look identical, but one is special—and using it can cause macOS installations or updates on external drives to fail, or trigger other errors with Thunderbolt docks. Learn which USB-C port isn’t like the others.
Sometimes you just don’t want your phone to ring, chirp, or even vibrate. Maybe you’re asleep, in an important meeting, having dinner with family, meditating, playing a game, or simply enjoying some quiet time.
Apple’s Focus feature on the iPhone, iPad, and Mac can silence those interruptions, but Focus is considerably more complex than the straightforward Do Not Disturb feature it replaced in 2021. Misconfiguring Focus such that it activates unexpectedly can cause you to miss important calls, messages, and other notifications.
Focus lets you create customized notification environments that block unwanted interruptions while allowing important ones through. You can have a Focus for different situations—when you’re at work, eating dinner, at the gym, and more—each with its own rules about when it activates and which people and apps can reach you.
When a Focus is active, it can:
Focus can share your settings across all your Apple devices, which saves you from having to configure it on each device but can also create confusing interactions.
Apple provides three essential Focus modes that cover most people’s needs:
For further customization, you can create additional Focus modes—Apple suggests modes for Gaming, Mindfulness, Personal, Reading, and Work. For instance, if you take a spin class every Tuesday at noon and yoga on Thursdays at 7 AM, you could create a Focus for Working Out that would automatically activate during those times.
To set up a Focus, go to Settings > Focus on your iPhone or iPad, or System Settings > Focus on your Mac. Select the Focus you want to configure or create a new one, then:




While Focus is powerful, its complexity can create unpredictable behavior. Here are common pitfalls to avoid:

To get the benefits of Focus without the confusion:
Focus is a powerful tool for managing the constant stream of notifications from our devices, but it requires careful configuration. When in doubt, keep it simple: Sleep to protect your sleeping hours, Driving to block distractions in the car, and Do Not Disturb for ad hoc appointments and performances may be all you need.
(Featured image by iStock.com/DragonImages)
Social Media: Apple’s Focus can silence distractions when you need quiet time, but its complexity can cause you to miss important notifications. Learn how to configure it safely—and avoid the pitfalls that lead to missed calls and messages.
Starting with the iPhone 15 Pro and Pro Max, Apple replaced the Ring/Silent switch on the top-left edge of the iPhone with the Action button, making the new button standard across the iPhone 16 and iPhone 17 lineups in subsequent years. The Action button is a dedicated hardware button you can configure to perform one of many different tasks. Although Apple prompts everyone setting up a new iPhone to configure the Action button, our experience is that many people haven’t integrated it into their everyday usage.

Taking advantage of the Action button isn’t hard, but there are obstacles. The Ring/Silent switch had only one function, whereas the Action button offers so many options that it’s easy to fall prey to decision paralysis. Also, because the Action button is configurable, it behaves differently even if you leave it set to Silent Mode. The Ring/Silent switch was a physical switch that also showed its state with an orange indicator. With the Action button, you can’t tell at a glance if Silent Mode is on, and activating it requires a relatively long press-and-hold. Finally, the Action button’s ultimate power lies in its Controls and Shortcuts options, but many users are unaware of the wide-ranging possibilities these unlock.
So let’s look at how to make the most of the Action button. To configure the Action button, go to Settings > Action Button and swipe through the choices. The choice on screen when you exit Settings will be active. Although there are no bad choices here, many of the options Apple provides can be activated just as easily through Control Center or Siri, so you might not want to dedicate the Action button to them.


So there you have it! If you’re not currently using the Action button, take a spin through the available options to see which can make a difference in your everyday iPhone experience.
(Featured image by Adam Engst)
Social Media: Your iPhone’s Action button can do much more than toggle Silent Mode. Try it for quick translations or voice memos—or explore the many options in Controls and Shortcuts to trigger nearly any action with a long press.
The AI hype train continues to gain momentum, with breathless reports of rapid user growth, billion-dollar deals, and sky-high company valuations. At the same time, it’s easy to highlight AI pilot failures, problematic uses, and worries about job losses.
As always, reality lies between the extremes. AI is just another technological tool, like spreadsheets, email, and the searchable Web. Like them, casual usage won’t automatically increase an organization’s productivity. At best, many people have begun using AI chatbots as a smarter search engine, and while that’s a fine start, it’s unlikely to make a notable difference. Many others are technology skeptics who are uncomfortable with any new technology, let alone one as fuzzy as AI. Even those who are interested and capable are often overwhelmed by their existing work and don’t have time to learn yet another tool.
So how do you set up an organization to make effective—even transformative—use of AI?
Ideally, the desire to adopt AI would come from the top of the organization, with leadership discussing and modeling the kind of usage they want to see. But what’s absolutely essential is lower-level management creating the culture, resources, and time necessary for employees to experiment with AI.
Although management must be on board, a CEO memo mandating immediate AI adoption won’t have the desired effect. Unlike many other technologies, AI solutions tend to be highly specific rather than one-size-fits-all. Frontline employees know where they’re wasting time with inefficient workflows, and they have first-hand knowledge of what customers want, so they’re more likely to be able to leverage AI tools when they are involved in the development and deployment. Solutions created without their participation likely won’t benefit the business’s bottom line, customers, or employees.
A top-down approach does make sense for tool analysis and testing. The explosive growth of the AI market means that there are numerous similar options for any desired workflow. To save time, avoid future chaos, and reduce tool jumping, it can be helpful to have a single IT team evaluate the numerous possible tools, make recommendations, suggest best practices, establish basic data handling and privacy guidelines, and provide support.
A key to automating workflows with AI is being able to document the necessary tasks clearly first. Some organizations already have a documentation mindset, where they write everything down, define processes, and record decisions. If that’s not the case for your organization, it’s better to focus on building such documentation before creating automation tools that are unlikely to deliver the desired results. Consider using AI to help with documentation, such as by interviewing people who understand the workflows and using AI to extract an outline from the transcript of the recording.
The hard part of using AI is defining your goals and determining where AI can make a difference. It’s much like training a new hire. What are you trying to achieve by hiring them? What do they need to learn to do their job? What level of excellence do you expect? What common mistakes and pitfalls should they avoid? You can only automate something if you have a clear idea of what success entails and precisely what’s necessary to achieve it.
Ultimately, successful AI implementation comes down to defining what you want to achieve, giving people the time they need to explore possibilities, and providing guidance rather than mandates.
(Featured image by iStock.com/FabrikaCr)
Social Media: Casual AI use won’t impact your organization. To see real productivity gains with AI projects, avoid top-down mandates and instead empower frontline teams, document workflows, and centralize support.
We’re approaching the end of 2025, so we encourage you to consider your New Year’s resolutions. For many people, the new year offers an opportunity to reflect on habits we’d like to adopt or solidify. Although we support reducing social media use and making other positive lifestyle changes, we’d like to suggest a few additional resolutions to improve your digital security and reduce the risk of bad things happening to you online.
If you read through this list and think, “I’m already doing all that,” then you’re done. Keep up the good work!
The most important thing you can do to avoid digital disasters is to back up your data regularly. Bad things happen to good devices, like a Mac’s SSD failing, an iPhone falling into a pool, or data being lost due to theft, fire, or flood. With a solid backup plan, you can recover from nearly any problem.
For the Mac, the easiest way to back up is to use an external drive with Time Machine, but an off-site or Internet backup is also essential. Backblaze is a good choice, but there are numerous online backup services. For iPhones and iPads, it’s simplest to back up to iCloud, which automatically happens every night if you turn it on in Settings > Your Name > iCloud > iCloud Backup. You can also back up iPhones and iPads to your Mac if you do not have enough iCloud storage space. Apple Watches automatically back up to their paired iPhones, and that Watch data is included in iPhone backups, making restores straightforward. Whatever your setup, restore a few files periodically as a test to make sure your backups are working.

An important step to enhance your security is to install new operating system updates and security updates promptly after Apple releases them. While the specifics rarely make headlines because they are highly technical and detailed, you can gauge the significance of security updates by noting that a typical update fixes 10–30 vulnerabilities identified by Apple or external researchers. Other security updates include only one or two fixes, as they’re aimed at addressing zero-day vulnerabilities currently being exploited in the wild.

It’s usually wise to wait a few days after an update appears before installing it, in case it causes any undesirable side effects. Although such problems are rare, when they do happen, Apple quickly pulls the update, resolves the issue, and releases a new version, typically within a few days.
We’ll keep emphasizing the importance of a password manager until passkeys—the replacement for passwords—become widespread, which will take years. Until then, if you’re still typing passwords manually or copying and pasting from a list stored in a file, please start using a password manager like 1Password or Apple’s Passwords, which is now pretty good. A password manager provides six significant benefits:
A bonus benefit for families is password sharing. It allows couples to share essential passwords or parents and teens to share specific passwords.

Using a password manager is quicker, simpler, and more secure. If you need assistance getting started, reach out.
Individuals and businesses often experience security breaches due to phishing, which involves fake emails that trick someone into revealing login details, credit card numbers, or other sensitive data. While spam filters catch many of these attacks, you must stay alert. Here’s what to watch out for:

When unsure, avoid clicking the link or replying to the email. Instead, reach out to the sender via another method to verify the message’s authenticity. Legitimate companies—especially Apple, financial institutions, and cellular carriers—will never ask for your password or two‑factor codes by email, text, or voice.
Phishing attacks increasingly take place via texts and phone calls—and even some via deepfake audio and video. Because of weaknesses in the telephone system, these messages and calls can appear to come from trusted companies like Apple and Amazon. Other common scams warn about unauthorized logins or payments to trick recipients into calling scammers, advertise fake deliveries with malicious tracking links, or send fake two-factor authentication messages that prompt recipients to click a link to “secure” their account.

Avoid clicking links in texts unless you recognize the sender and it makes sense for you to receive that link. (For example, Apple might send text messages with delivery details for a recently placed order.) Never enter login information on a website you reach through a link because you can’t be sure it’s legitimate. Instead, if you’re interested in more details, go directly to the company’s official website by typing its URL into your browser, then log in from there.
For calls from companies, unless you’re expecting a callback regarding a support ticket you opened, don’t answer—caller ID can be spoofed. Let the call go to voicemail, and if you believe it’s important to respond, look up the company’s phone number from a reliable source and contact someone at that number instead of using the one provided by voicemail.
We won’t dwell on this last point, but it’s worth noting that you’re much more likely to encounter malware on fringe websites or those that cater to societal vices. The more you can steer clear of sites that deal with pirated software, cryptocurrency, adult content, gambling, or the sale of illicit substances, the safer you’ll be. That’s not to say reputable sites haven’t been hacked and used to spread malware, but such cases are far less frequent.
Don’t call numbers from pop‑ups or ads, don’t grant remote access, and don’t pay for any service you didn’t seek out unprompted. Instead, go directly to the company’s official site (type the URL) or contact us for help. And never paste commands into Terminal from websites or “verification” pages—you could install malware without realizing it. If you are worried after spending time in the darker corners of the Web, download a free copy of Malwarebytes and manually scan for malware.

Let’s raise a glass to staying safe online in 2026!
(Featured image by iStock.com/Marut Khobtakhob)
Social Media: Kick off 2026 with smart security habits: back up every device, stay current on software updates, outsmart phishing attempts, avoid sketchy sites, and streamline your logins with a password manager.
The first feature update to iOS 26 is now available—go to Settings > General > Software Update to install iOS 26.1. It doesn’t introduce any game-changers, but there are a few new options and tweaks worth knowing about.
For many people, Liquid Glass’s aggressive transparency can make some interface elements, especially notifications, difficult to read. Until now, your best bet for improving readability was to turn on Settings > Accessibility > Display & Text Size > Reduce Transparency. In iOS 26.1, Apple bowed to user feedback and added a new Tinted view in Settings > Display & Brightness > Liquid Glass, which adds a subtle tint and increases the opacity of many Liquid Glass interface elements. In the screenshot below, the left image uses the default Liquid Glass Clear view, the middle one uses the Tinted view, and the right one uses Clear with Reduce Transparency. You can decide which you like best.

For many years, a fast way to get to the Camera app has been to swipe left on the Lock Screen. With new iPhones featuring the Camera Control button for quick access to the Camera app, Apple has given us the option to disable the Lock Screen left swipe. If you find yourself accidentally opening the Camera app from the Lock Screen, you can now prevent that from happening by turning off Settings > Camera > Lock Screen Swipe to Open Camera.

Several years ago, Apple introduced Rapid Security Responses, focused security updates that aimed to reduce update hesitancy with small downloads, automatic installation, and easy reversal. For unknown reasons, Apple used them only a couple of times before reverting to traditional operating system updates. Now, Rapid Security Responses seem to have returned under a new name: Background Security Improvements. They’re enabled by default in Settings > Privacy & Security > Background Security Improvements > Automatically Install. If you prefer to approve these updates in advance, you can turn that off. (A similar setting is available for macOS 26.1.)

In iOS 26, Apple increased the size of the buttons that appear when alarms or timers go off, but the large Stop button was easy to hit when you meant to tap Snooze (for alarms) or Repeat (for timers). Apple made that mistake much less likely in iOS 26.1 by requiring you to slide the on‑screen control to stop the alarm or timer.

Sure, you could just tap a song in the album or playlist you’re viewing, but iOS 26.1 adds a subtle way to move to the next or previous track: swipe left (next) or right (previous) on the MiniPlayer at the bottom of the screen.

iOS 26 introduced Live Translation with the AirPods 4 with Active Noise Cancellation, AirPods Pro 2, and AirPods Pro 3. Initially, it supported English (US and UK), French, German, Portuguese (Brazil), and Spanish (Spain). In iOS 26.1, Apple added Chinese (Mandarin, simplified and traditional), Italian, Japanese, and Korean. To avoid delays in getting new languages when you are out and about, download the languages you expect to need ahead of time, when you have a fast Internet connection. Go to Settings > Bluetooth and tap the ⓘ next to your AirPods. Scroll to and tap Languages, then select the desired language. For actual use, open the Translate app, tap Live, and select the two languages you want to translate between.

There are a few other tweaks that most people won’t notice, such as support for the new AutoMix transitions between songs in Music when playing over AirPlay, better FaceTime audio quality in low-bandwidth conditions, manual logging of workouts in the Fitness app, and improvements when recording audio with external USB mics.
If you’re already running iOS 26, we recommend updating to iOS 26.1—the changes (and numerous security fixes) are worthwhile. If you haven’t upgraded from iOS 18 yet, now’s a fine time to make the jump.
(Featured image based on an original by Apple)
Social Media: Struggling with Liquid Glass transparency or accidental camera launches? iOS 26.1 addresses both and adds a safer slide‑to‑stop alarm control, swiping to switch songs in Music, Background Security Improvements, and more Live Translation languages.
Apple’s fall harvest has yielded the new M5 chip, leading to updates for the entry-level 14-inch MacBook Pro, the iPad Pro lineup, and the Vision Pro. All three benefit from the M5’s significant performance boosts, but remain mostly unchanged otherwise. Availability starts on October 22. We anticipate that Apple will release M5 versions of the iMac, Mac mini, and MacBook Air in the coming months, along with M5 Pro and M5 Max chips in early to mid-2026.
With the M5 chip, Apple continues to focus on boosting AI performance. Its new 10-core GPU promises up to four times the peak GPU compute performance of the previous M4 chip—an impressive leap. The GPU also provides enhanced graphics capabilities and ray tracing that deliver results up to 45% faster than the M4. The 10-core CPU, with six efficiency cores and four performance cores, provides up to 15% faster multithreaded performance than the M4, a more typical performance increase between chip generations. Additionally, Apple increased unified memory bandwidth from 120 GBps to 153 GBps, which speeds up many different operations.
The most mainstream of the updated devices is the entry-level 14-inch MacBook Pro, which benefits from the improved performance of the M5 chip. Apple claims improvements in various tasks ranging from 20% to 80% compared to the M4 model it replaces. Even more compelling is the comparison with the M1-based 13-inch MacBook Pro, where the M5 MacBook Pro is 2 to 7 times faster.

Apple also increased SSD performance by up to 2x, which we suspect should give the new M5 model read/write speeds comparable to those of the M4 Pro and M4 Max models of the MacBook Pro.
The final update is that the M5 MacBook Pro can now be equipped with 4 TB of storage, a $1,200 option previously reserved for the M4 Pro and M4 Max models. They remain for sale, and although Apple didn’t share any benchmarks, we suspect they will continue to outperform the M5 model at most tasks.
Otherwise, the new M5 MacBook Pro continues to feature three Thunderbolt 4 ports, an HDMI port, an SDXC card slot, and MagSafe 3 charging. Its 14.2-inch Liquid Retina XDR display with ProMotion remains unchanged, as does the physical design. Pricing is also the same, starting at $1,599 for 16 GB of unified memory and 512 GB of storage.
For now, the M5 model of the 14-inch MacBook Pro is notably more capable than the M4 models of the MacBook Air, which was less true of the M4 MacBook Pro it replaces. That said, you won’t go wrong with the more affordable MacBook Air or the higher performance of the M4 Pro and M4 Max models of the MacBook Pro.
The M5 models of the 11-inch and 13-inch iPad Pro deliver similar performance improvements over the previous M4 models, with Apple highlighting up to 2x faster AI image generation and up to 2.3x faster AI video upscaling. The enhancements are even more pronounced when compared to the M1 iPad Pro models, where benchmarked tasks are 2x to 7x faster. Additionally, the M5 iPad Pro models feature up to 2x faster storage, although they are limited to 2 TB.

Apple didn’t stop there. The 256 GB and 512 GB configurations have 50% more unified memory, increasing from 8 GB to 12 GB, while the 1 TB and 2 TB configurations have 16 GB. The new models also feature enhanced external display support, enabling them to drive external 4K displays at up to 120 Hz with Adaptive Sync, which reduces latency and enhances gaming performance. Lastly, Apple introduced fast charging that provides 50% power in 30 minutes with an appropriate charger.
Two other notable changes probably won’t be evident to most users. The M5 models of the iPad Pro utilize Apple’s new C1X cellular modem and N1 wireless network chip, which enable Wi-Fi 7, Bluetooth 6, and Thread networking. Apple claims faster cellular and Wi-Fi performance, along with lower power consumption, but official battery life estimates remain unchanged.
Otherwise, the new iPad Pro models remain nearly identical to their predecessors. They retain the same Ultra Retina XDR display, cameras, ports, and accessory ecosystem (Magic Keyboard and Apple Pencil). The case and industrial design are the same.
Pricing for the 11-inch iPad Pro starts at $999 for Wi-Fi models and $1,199 for Wi-Fi + Cellular models. The 13-inch iPad Pro starts at $1,299 with Wi-Fi and $1,499 for Wi-Fi and cellular connectivity.
Creative professionals already using a previous generation of the iPad Pro may consider upgrading, but for most people, we recommend either the low-cost iPad or the mid-range iPad Air.
In the first hardware update to its Vision Pro “spatial computer,” Apple replaced the M2 chip with the more powerful M5. This upgrade boosts performance, allowing the Vision Pro to render 10% more pixels, resulting in a sharper image with crisper text and more detailed visuals. The M5 also increases the Vision Pro’s maximum refresh rate to 120 Hz from 100 Hz, helping to reduce motion blur. Battery life receives a slight boost, providing an additional 30 minutes of general use (up to 2.5 hours) and video playback (up to 3 hours). The only other change is a new Dual Knit Band, which Apple says is more comfortable.

Apart from the M5 and Dual Knit Band, the Vision Pro remains unchanged in form, function, and philosophy. Nor did Apple lower the Vision Pro’s price, which is still $3,499. Although these changes undoubtedly improve the Vision Pro experience a bit, they won’t change anyone’s purchasing decision.
(Featured image by Apple)
Social Media: Apple has brought its new M5 chip to the MacBook Pro, iPad Pro, and Vision Pro, boosting performance but changing little else. The updates maintain existing designs and price points.
Although it’s easy to joke about how little we use our iPhones for actual phone calls, telephony remains a core feature that everyone depends on to some degree. In iOS 26, Apple put significant effort into improving the phone experience, delivering the most notable upgrade to the Phone app in years. Here’s what you’ll find.
The Phone app has traditionally featured a toolbar with buttons for Favorites, Recents, Contacts, Keypad, and Voicemail, along with a separate Search field. iOS 26 retains this layout as Classic view (below, left) and introduces a new Unified view (below, right) that aims to simplify the interface by reducing the toolbar to four buttons: Calls, Contacts, Keypad, and Search, with the Calls screen combining favorites and recent calls. You can switch between these views by tapping the Filter button in the top-right corner and choosing the preferred layout. The Filter menu also lets you specify which calls appear below, including voicemail.

A new Call Screening feature, configurable in Settings > Apps > Phone > Screen Unknown Callers, intercepts incoming calls from unknown numbers and prompts the caller to “state their name and reason for calling” before the iPhone even rings. If the caller responds, you’ll see a transcript or snippet of their response, allowing you to decide whether to answer or ignore the call. In our experience, it mainly causes spammers and telemarketers to hang up instantly, which is equally effective.

The Phone app has long been able to silence calls from unknown numbers—those not in your contacts or numbers you haven’t called—and send them directly to voicemail. This feature, now called Unknown Callers, remains available in Settings > Apps > Phone > Call Filtering, as does the previous Silence Junk Callers option, now called Spam. What’s new is that when these options are turned on, lists for Unknown Callers and Spam appear in the Filter menu, so they don’t clutter your Calls list. You can delete calls from unknown callers, mark their numbers as known, or add them to Contacts so they aren’t silenced next time.

With most spam calls going to voicemail, your inbox may fill up with unwanted messages. You’ve always been able to delete them, but now, when you view a voicemail from an unknown number, a Report Spam button appears. Tap it to report the voicemail to Apple and delete it. We don’t know if reporting spam voicemails will make any difference, but it’s more satisfying than just deleting them.

The Phone app’s new automatic Hold Assist feature is somewhat hard to test, but we hope it works when you need it. When Hold Assist Detection is enabled in Settings > Apps > Phone, Apple says that if you’re placed on hold by a customer service agent, the Phone app can detect hold music, silence it, and notify you when the agent comes back on the line. You can also manually tap the More button, tap Hold Assist, and then see a transcript of the hold message while you wait. Tap Pick Up when you’re ready to talk.

If you need to call someone who speaks a different language (as long as it’s English, French, German, Portuguese, or Spanish), the new Live Translation feature might be helpful. Once you’re on the call, tap the More button, then tap Live Translation, and choose the languages for From and To. We highly recommend testing this feature before you actually need it, as it can take a few minutes to download a new language for the first time. After that, tap Start Translation to hear spoken translations and have your voice translated for your caller. You’ll also see a transcript of both sides of the conversation.

If you desperately need to use Siri during a phone call, you can now activate Type to Siri. Make sure it’s turned on in Settings > Apple Intelligence & Siri > Talk & Type to Siri, and then double-tap the bottom edge of the iPhone to open a Siri text entry field.

When you’re on a call with someone using iOS 26, iPadOS 26, or macOS 26, you can now initiate Screen Sharing or SharePlay with that person during the call. Access these features from the More button. Screen Sharing can be helpful for explaining how to perform an action on the caller’s device or troubleshoot a problem, and SharePlay lets you and the caller listen to the same audio or watch the same video in a supported app.
When you view a contact from within the Phone app (not the Contacts app), a Call History option appears, and tapping it shows your call history with that number, which could go back years.

Wait, did we just say you could be on a call with someone using the Phone app on a Mac or iPad? Exactly! With macOS 26, iPadOS 26, and even visionOS 26, the Phone app has expanded to the iPhone’s sibling platforms. It looks and works very similarly, with the benefit of displaying more information at once. To use one of these Phone apps, your iPhone must be on the same Wi-Fi network and signed in to the same Apple Account.

(Featured image based on an original by iStock.com/sergeyryzhov)
Social Media: iOS 26 supercharges the Phone app with call screening, live translation, and hold music detection. But that’s not all! You can make calls from a Mac or iPad, share your screen during calls, see a contact’s call history, and more.
In the tech world, September brings the fruits of Apple’s harvest: new iPhones, Apple Watches, and AirPods. At its recent Awe Dropping event, Apple introduced the new iPhone 17 lineup, the ultra-thin iPhone Air, the Apple Watch SE 3, Apple Watch Series 11, Apple Watch Ultra 3, and the AirPods Pro 3.
These are updates to mature product lines, so the changes from last year’s versions may not be enough to persuade you to upgrade. However, this year’s releases are attractive for anyone wanting to replace an old iPhone, Apple Watch, or set of AirPods that is showing its age or suffering from weak battery life. Pre-ordered products will be delivered and become available in stores on September 19.
After the announcement, Apple revealed on its website that all its next-generation operating systems—macOS 26 Tahoe, iOS 26, iPadOS 26, watchOS 26, and visionOS 26, and likely tvOS 26 and HomePod Software 26—will ship on September 15. Wait a week or two before upgrading essential devices to avoid any last-minute bugs, and hold off on Tahoe for a few months or until you’re confident your necessary Mac apps are compatible. Regardless of when you upgrade, make a backup right before, in case an unexpected problem forces you to erase and restore.
Let’s look at the new products.
As with the last few years, the best bang for your iPhone buck comes from the new iPhone 17, which gains even more features previously exclusive to the Pro models and is available in black, white, mist blue, sage, and lavender. Apple replaced the Plus model with the ultra-thin iPhone Air, available in space black, cloud white, light gold, and sky blue. Lastly, the company enhanced the iPhone 17 Pro and iPhone 17 Pro Max to make them even more compelling to professional photographers and videographers. These models come in three anodized aluminum colors: silver, deep blue, and cosmic orange.
Notable features shared by all the new models include:
More specifically, the iPhone 17 gains a new 6.3-inch display, up from the 6.1-inch screen in the iPhone 16. The display also supports ProMotion adaptive refresh rates up to 120 Hz and includes always-on functionality. Additionally, the display can scale its refresh rate down to 1 Hz to preserve battery life. The iPhone 17’s Dual Fusion camera system is also a significant upgrade from the previous generation, moving from a 12-megapixel Ultra Wide camera to a 48-megapixel Ultra Wide camera that delivers more detail in landscapes and macro photos.

Thanks to a titanium frame, the iPhone Air measures just 5.6 mm thick, making it the thinnest iPhone ever. However, its 6.5-inch screen places it between the iPhone 17 and 17 Pro (6.3-inch) and the iPhone 17 Pro Max (6.9-inch) — it’s slim but not small. To make space for the internal components and battery, Apple replaced the traditional asymmetrical camera bump with a wider “plateau” that runs across the entire back of the iPhone Air. The biggest compromise in the iPhone Air, which may drive many potential buyers toward the iPhone 17 or 17 Pro, is the single 48-megapixel Fusion camera system, which lacks the Ultra Wide camera found in other models or the Telephoto camera in the iPhone 17 Pro. Its photos are likely fine, but they won’t match the quality of those taken with other iPhones if you want to zoom in or out. Lastly, the iPhone Air uses Apple’s new C1X cellular modem chip, which improves upon the C1 introduced in the iPhone 16e. We still don’t know how it compares to the Qualcomm chips in the iPhone 17 models.

The iPhone 17 Pro and Pro Max trade last year’s titanium frames for aluminum that provides better thermal conductivity with only a 7-gram weight gain. Heat dissipation was a focus this year, with Apple also adding a vapor chamber—that’s right, there’s water inside. All three of the iPhone 17 Pro’s Fusion cameras are now 48 megapixels, up from 12 megapixels for the Telephoto camera in last year’s models. You can now enjoy 4x optical-quality zoom with 48-megapixel shots and 8x optical-quality zoom with 12-megapixel images. Professionals will also appreciate ProRes RAW capture and Genlock synchronization support.

In terms of prices, the iPhone 17 starts at $799, the iPhone Air at $999, the iPhone 17 Pro at $1099, and the iPhone 17 Pro Max at $1199. If those prices are too steep for your budget, the iPhone 16e ($599), iPhone 16 ($699), and iPhone 16 Plus ($799) remain for sale.

Should you upgrade? Probably not from one of last year’s models or an iPhone 15 Pro, all of which support Apple Intelligence. With an older iPhone, the decision largely depends on whether you want a larger screen and a better camera (all three have the helpful Camera Control that debuted last year). Also consider how weak your current battery is—that’s often what prompts people to upgrade. You can’t go wrong with an iPhone 17, and even though the iPhone 17 Pro is pricey, you’ll get the best cameras and top performance. Even if it sacrifices some photo quality, the iPhone Air certainly makes a design statement.
Last year saw only the release of the Apple Watch Series 10, featuring a thinner case and larger screen, while this year brings new models across all three Apple Watch lines: the Apple Watch SE 3, the Apple Watch Series 11, and the Apple Watch Ultra 3.



It’s difficult to recommend upgrading from an Apple Watch Series 9 or Series 10—the Series 11 is just too similar. However, the Apple Watch SE 3 offers real-world improvements over previous Apple Watch SE models and may also be sufficient for many users upgrading from an old Series 4 or similar. The main reason to upgrade to the Apple Watch Ultra 3 is for satellite connectivity; if you frequently go off-grid, it might be worth trading in an older Apple Watch Ultra.
The smallest new product Apple announced might be one of the most popular: the upgraded AirPods Pro 3. Apple’s premium earbuds have gained many fans due to their excellent noise cancellation, which effectively blocks out sounds like airplane engines, construction machines, and more—they even let you enjoy loud concerts without worrying about your hearing.
The new AirPods Pro 3 feature an internal redesign and new foam-infused eartips to provide twice the noise cancellation of the AirPods Pro 2 and four times that of the original AirPods Pro. Apple also slightly reduced their size, improved stability, and now offers five sizes of eartips, all designed to make the AirPods Pro 3 more comfortable. Those who exercise with AirPods will appreciate the new IP57 sweat and water resistance, along with heart rate tracking during workouts. The AirPods Pro 3 can even detect your movements and automatically start up to 50 workout types in the Fitness app on your iPhone. Finally, Apple boosted battery life to 8 hours with noise cancellation active (up from 6 hours) and up to 10 hours in Transparency mode.

The most impressive AirPods demo during Apple’s event was Live Translation, which enables real-time translation of face-to-face conversations in English, French, German, Portuguese, and Spanish initially, with Italian, Japanese, Korean, and Chinese coming later this year. If the other person isn’t wearing supported AirPods, you can use your iPhone as a horizontal display to show your speech in their language. Live Translation is powered by computational audio on an Apple Intelligence-enabled iPhone running iOS 26, and it also works on the AirPods Pro 2 and AirPods 4 with Noise Cancellation.
The AirPods Pro 3 remain priced at $249 with a wireless charging case. If noise cancellation is important to you, they’re an easy upgrade, especially if you’re coming from regular AirPods or the original AirPods Pro.
(Featured image by Apple)
Social Media: Apple’s September harvest brings the new iPhone 17 lineup and the iPhone Air, three new Apple Watch models, and the AirPods Pro 3, plus release dates for iOS 26 and macOS 26 Tahoe. Get the details and our upgrade advice.
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