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How to Restore Missing SMS Two-Factor Authentication Codes

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Many websites, from Adobe to Zendesk, let you receive two-factor authentication codes via SMS text messages. That’s good—any form of two-factor authentication is better than none—but you’re often effectively locked out of your accounts if those text messages don’t arrive. A simple fix is to call your cellular carrier and ask to have any blocks removed from your account. Automated scam and fraud prevention systems may have installed those blocks—it wasn’t necessarily related to anything you did—and the carrier can remove them easily.

(Featured image by iStock.com/tsingha25)

What’s That Little Orange Dot by Control Center in macOS 12 Monterey?

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Have you noticed a little orange dot next to the icon for Control Center on the menu bar in macOS 12 Monterey? (And if not, you can’t miss it now.) Apple added that dot to alert you that something is using the Mac’s microphone to listen to the room. Click the Control Center icon to see which apps are using the mic. In nearly all situations, it will be entirely innocuous: Siri needs to listen for the “Hey, Siri” trigger, as in the screenshot below, and the Zoom app needs microphone access to provide audio in a video call. But if you don’t recognize the app that’s listening, you’ll want to look into it to make sure there’s nothing creepy going on.

(Featured image by iStock.com/Mihajlo Maricic)

What Should I Do If I Get an “AirTag Found Moving With You” Message?

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First, don’t panic. Most likely, you’re borrowing something with an Apple AirTag location tracker attached to it, or someone left something with an attached AirTag in your car. Second, tap the alert to open the Find My app, which displays a map showing where the AirTag has been with you, which might shed some light on where it started traveling with you. Third, in the Find My app, tap Play Sound to try to locate the AirTag by its audible alert. Fourth, if you find the AirTag, hold it near your iPhone until a notification appears, and tap that for more information, including the last four digits of the owner’s phone number (search for it in the Contacts app to see if it’s anyone you know). We’re being intentionally brief here—for significantly more detail, including advice on contacting local law enforcement—read Apple’s support article.

(Featured image by iStock.com/BackyardProduction)

Go Beyond Get Info with the Finder’s Inspector Window

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You probably know that selecting a file in the Finder and choosing File > Get Info (Command-I) brings up the Get Info window. This window provides information about the file, including its name, kind, size, creation and modification dates, and much more. You can also use Get Info to hide or show filename extensions, lock and unlock files, and change permissions. But what if you want to do those things to multiple files or figure out how large a set of files is? Turn to the Finder’s Inspector window instead. Select multiple files, hold down the Option key, and choose File > Show Inspector (Command-Option-I). The Inspector window looks and works almost exactly like the Get Info window. As a bonus, if you leave the Inspector window open, it updates to reflect whatever you select in the Finder—that’s faster than opening Get Info repeatedly for different items.

(Featured image by iStock.com/ipuwadol)

Choosing the Best Mac for a College-Bound Student in 2022

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Do you have a child starting college soon? It’s likely that your kid has been relying heavily on a computer throughout high school, but if it was a school-provided laptop or shared family computer, now’s the time to get them something of their own. And even if they had their own laptop throughout high school, if it’s old or unreliable, college is a good excuse to bring them up to date. If you haven’t been paying close attention to Apple’s Mac lineup, you might wonder which model makes the most sense.

First, don’t buy anything without first checking with the college. Many college departments have specific requirements based on the software students use in their classes. Generally, these revolve around processor type, amount of RAM, and storage space. Luckily, current Macs should meet the requirements. Second, see if the college provides access to education pricing—most will—to save a few hundred dollars.

Colleges often specify—and students usually prefer—laptops instead of desktop machines. Although the 24-inch iMac is an excellent machine with a gorgeous screen, it’s too big and unwieldy for the transient lifestyle of the typical college student. The same applies to a Mac mini or Mac Studio with an external display. A laptop is much easier to pack during moves, and it can travel to class every day. A student who’s accustomed to taking notes on an iPad with a Smart Keyboard and Apple Pencil might be able to use that along with a desktop Mac, but most students should focus on Apple’s laptops.

In the past, it was harder to decide which model was best for a given student, but with Apple’s move to the M1 and M2 chips, which significantly outperform the Intel processors used in previous models, the decision is easier. We see three primary scenarios:

  • Most students: Buy Apple’s MacBook Air. It’s Apple’s smallest, lightest, and least expensive laptop, but thanks to its M1 or M2 processor, it has fabulous performance for everyday tasks. Although the M1 MacBook Air from 2020 remains available for those who need the most cost-effective option (starting at $999), the new M2 MacBook Air is a better choice for most people, thanks to its bigger-brighter-better 13.6-inch screen, faster performance, 24 GB memory ceiling, and higher-resolution webcam. It starts at $1199.
  • Better specs: If performance is more important than cost—particularly if your student will be working with processor-intensive tasks like video editing—look to the 14-inch MacBook Pro. It features an M1 Pro chip that’s more powerful than the base-level M2 and is configurable with an even faster M1 Max chip. Its screen is bigger, and it can take up to 32 GB of memory. Its price starts at $1999.
  • Windows compatibility: The only downside of the transition to Apple silicon is that it’s no longer easy to run Windows using virtualization software like VMware Fusion (free for students) or Parallels Desktop. On M1 and M2 Macs, it is possible to run Parallels Desktop and Windows for ARM Insider Preview, but we can’t recommend that anyone rely on that combination yet. If Windows compatibility is paramount, your choices are a used Intel-based MacBook Pro or—much as we hate to say it—a PC laptop that runs Windows natively.

Regardless of which laptop you decide on, you’ll have to pick a processor, an amount of RAM, and storage capacity:

  • Processor: With the M1 MacBook Air, you’re limited to the M1 chip with an 8-core CPU and 7-core GPU, so there is no choice to make. However, with the M2 MacBook Air, the M2 chip always has an 8-core CPU, but you can pay $100 to upgrade from an 8-core GPU to a 10-core GPU. The performance difference isn’t likely to be noticeable with everyday apps, but for $100, it might be worth it, just in case. The 14-inch MacBook Pro has three M1 Pro options and two more M1 Max options, and choosing among them is probably best done by weighing likely performance needs against the increased cost.
  • Memory: The M1 MacBook Air offers the choice of 8 GB or 16 GB. 8 GB is acceptable for most college students, but we’d encourage 16 GB to reduce the chance that memory becomes a limiting factor in performance. The M2 MacBook Air lets you choose from 8 GB, 16 GB, or 24 GB, and again, we’d default to 16 GB unless there’s some particularly memory-hungry software in play. With the 14-inch MacBook Pro, 16 GB is standard and fine for most tasks, but 32 GB is available if you think it will be necessary, and for seriously intensive work, the M1 Max chip in the 14-inch MacBook Pro offers a 64 GB option.
  • Storage: For both MacBook Air models, 256 GB is the lowest storage level, and you can upgrade to 2 TB. The 14-inch MacBook Pro starts at 512 GB and offers upgrades up to a whopping 8 TB. Choose the amount of storage based on budget—it gets expensive fast—and anticipated usage—audio and especially video can consume a lot of space, as can large numbers of photos, but most other uses don’t. Remember that it’s easy to connect an external Thunderbolt SSD or hard drive to offload large files that don’t have to be kept available at all times.

To our thinking, the most obvious choice for a Mac that’s likely to last for four years of college would be the new M2 MacBook Air with a 10-core GPU, 16 GB of memory, and 512 GB of storage. Be sure to budget for AppleCare+, too; it’s almost guaranteed that some mishap will befall a student laptop, and AppleCare+ covers up to two incidents of accidental damage every year.

You’ll need to have some conversations with your child to find out what they think they’ll need—and be sure to double-check that against the college’s recommendations—but if you have any questions after that, don’t hesitate to contact us.

(Featured image by Apple)

Social Media: Which Mac is best for a new college student? Short answer: the new M2 MacBook Air. Read on for the longer explanation and how we recommend configuring it.

Not Getting Full 5G When You Should? Try a New SIM Card

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If you’ve been moving your SIM card from phone to phone over the years, you might inadvertently be preventing your current phone from taking full advantage of 5G connectivity. Cellular carriers aren’t always forthcoming about what will and will not work, but at least in the US, AT&T, T-Mobile, and Verizon all make noises about how you need a 5G-capable SIM card to use the latest and greatest 5G technologies. The solution is simple: stop by a carrier’s store or contact them to ask for a new SIM. It should be free and will take just a minute to install once the carrier support people have configured it to your phone number. Precisely where the SIM card slot is on your iPhone varies a bit by model; Apple provides full instructions.

(Featured image by iStock.com/Kuzmik_A)

Ease Vacation Navigation with Favorite Addresses in Maps

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Imagine you’re on vacation, staying at an Airbnb and collecting tourist points in the surrounding area throughout the day. Since you’ll be heading back to your Airbnb regularly but may not remember its address reliably, it’s best to make it a favorite in Maps before you even leave home. That way, you can navigate to it easily without searching repeatedly or looking for it in your Recents list. Similarly, take a few minutes to add other addresses that you know you’ll need, such as the rental car dropoff spot. In Maps on the iPhone, tap the ••• button ➊ next to an address and then Add to Favorites ➋. Then, when it’s time to navigate, swipe up on the search handle ➌ and tap the favorite ➍ to get directions.

(Featured image by iStock.com/Prostock-Studio)

Find Apple Watch Apps Faster in List View

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Every so often, we encounter someone struggling to find and launch an app on their Apple Watch because they have trouble seeing and interacting with the icon-centric grid view layout. If you’re in that camp, there’s a better way. In the iPhone’s Watch app, tap My Watch at the bottom, and then tap App View. Then select List View, which provides an alphabetically sorted, scrolling list of all your apps. From then on, it’s easy to press the Digital Crown to show the apps, turn it to scroll, and tap an app to launch it.

(Featured image by iStock.com/raditya)

The Hardware You’ll Need to Run Apple’s 2022 Operating Systems

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At Apple’s Worldwide Developer Conference in June, the company threw back the curtains on macOS 13 Ventura, iOS 16, iPadOS 16, and watchOS 9. These operating systems won’t be available until September or October of 2022, and we usually recommend waiting some time to upgrade—particularly for macOS.

Even so, it’s not too early to think about how these operating systems might impact your plans to buy new hardware in the next six months. Any Apple device you buy now—or have bought in the last few years—will be able to run the new operating systems. But some devices that can run the current macOS 12 Monterey, iOS 15, iPadOS 15, and watchOS 8 won’t be able to upgrade to their replacements later this year. And some older devices that can upgrade won’t support all the new features.

Here’s what you’ll need and compatibility gotchas to keep in mind.

macOS 13 Ventura

For macOS 13 Ventura, Apple has dropped support for every Mac model released before 2017. That’s in contrast to macOS 12 Monterey, which supported previous generation Macs that came out as early as 2013. If your Mac predates 2017 and you want to run Ventura, think about when it would make sense to buy a new Mac, perhaps in early 2023.

  • iMac: 2017 and later (late 2015 supported by Monterey)
  • iMac Pro: 2017 and later
  • MacBook: 2017 and later (early 2016 supported by Monterey)
  • MacBook Air: 2018 and later (early 2015 supported by Monterey)
  • MacBook Pro: 2017 and later (early 2015 supported by Monterey)
  • Mac mini: 2018 and later (late 2014 supported by Monterey)
  • Mac Pro: 2019 and later (2013 supported by Monterey)
  • Mac Studio: 2022

If you’re unsure which Mac you have, choose About This Mac from the Apple menu and look in the first line under the macOS version.

iOS 16

With iOS 16, Apple has maintained the same basic timeframe, supporting all iPhone models released in 2017 and later but dropping everything earlier, along with all iPod touch models. That means you’ll be able to run iOS 16 on these iPhones:

  • iPhone 13/mini/Pro/Pro Max: A15 Bionic
  • iPhone 12/mini/Pro/Pro Max: A14 Bionic
  • iPhone 11/mini/Pro/Pro Max: A13 Bionic
  • iPhone SE (2nd generation or later): A13 Bionic
  • iPhone XR/XS/XS Max: A12 Bionic
  • iPhone X: A11 Bionic
  • iPhone 8/8 Plus: A11 Bionic

We included each model’s chip family in the list above because that becomes important for particular features we’ll discuss later.

Practically speaking, these iOS 15-compatible devices won’t be able to upgrade to iOS 16:

    • iPod touch (all models)
    • iPhone SE (1st generation)
    • iPhone 6s/6s Plus
    • iPhone 7/7 Plus

iPadOS 16

Things get more complicated with iPadOS 16 due to there being four different iPad model types with varying capabilities. As with the iPhone models, we’ve included the chip families for reference.

  • iPad Pro 12.9-inch (1st–5th generation): A9X, A10X Fusion, A12X Bionic, A12Z Bionic, M1
  • iPad Pro 11-inch (1st–3rd generation): A12X Bionic, A12Z Bionic, M1
  • iPad Pro 10.5-inch: A10X Fusion
  • iPad Pro 9.7-inch: A9X
  • iPad Air (3rd–5th generation): A12 Bionic, A14 Bionic, M1
  • iPad (5th–8th generation): A9, A10 Fusion, A10 Fusion, A12 Bionic, A13 Bionic
  • iPad mini (5th and 6th generation): A12 Bionic, A15 Bionic

While that’s a long list, a simpler way to look at it is that only two iPad models that can run iOS 15 now won’t be able to upgrade to iOS 16:

  • iPad mini (4th generation)
  • iPad Air (2nd generation)

If you’re unsure which iPad model you have (this goes for the iPhone, too), look in Settings > General > About > Model Name.

watchOS 9

The upcoming watchOS 9 has a simple upgrade story. It supports the Apple Watch Series 4 through the Apple Watch Series 7, including the unnumbered Apple Watch SE. (Look in the Watch app on your iPhone if you can’t remember which model you have.) The only current model that won’t be able to upgrade is the Apple Watch Series 3. Although that model is quite old, dropping support for it is somewhat awkward since Apple continues to sell it even today as a low-cost option. If you’re planning to buy an Apple Watch soon, avoid the Series 3.

Feature-Based System Requirements

For some new features in iOS 16 and iPadOS 16, Apple has drawn a line in the sand at the A12 Bionic chip. These features will work on an iPhone or iPad with an A12 Bionic or later, but not on older devices that can still run iOS 16 and iPadOS 16. Some will also work on the Mac. These features include:

  • Lifting the subject of a photo from its background (also works on all Ventura-compatible Macs)
  • Live Text support in videos (also works on all Ventura-compatible Macs)
  • Spotlight search for images by location, people, scenes, text, and contents
  • Using dictation alongside the onscreen keyboard
  • Inserting emojis using dictation (in Ventura, requires a Mac with Apple silicon)
  • Enhanced Siri support for asking an app what voice commands it supports, hanging up calls, inserting emojis in texts, and working offline (these features won’t be available on the Mac in Ventura)
  • Recognition of birds, insects, and statues in Visual Lookup (also works on all Ventura-compatible Macs)

Some additional features have idiosyncratic system requirements:

  • Live Captions that automatically generate text for any audio require an iPhone 11 or later, an iPad with A12 Bionic or later, or a Mac with Apple silicon.
  • Detection Mode in the Magnifier app, which can identify objects like doors, requires an iPhone 12 Pro or iPhone 13 Pro, an iPad Pro 12.9-inch (4th and 5th generation), or an iPad Pro 11-inch (2nd and 3rd generation).
  • The Camera app will let you blur the foreground in Portrait photos and improves the quality of Cinematic mode videos, but only for the iPhone 13 lineup.
  • The capability to use an iPhone as a webcam requires an iPhone XR or later.
  • When using an iPhone as a webcam, the Center Stage and Desk View features (the latter lets you show the other party what’s in front of you on your desk) require an iPhone 11 or later.
  • The new Studio Light feature that dims the background and lights up your face to simulate external lighting needs an iPhone 12 or later.
  • The Health app’s capability to scan medicine labels requires an iPhone XR or later.
  • Dictation can add punctuation automatically if you’re using an iPhone 11 or later, an iPad with an A12 Bionic or later, or a Mac with Apple silicon.
  • You can shrink iPad user interface elements to be smaller to fit more onto the screen with M1 iPads.
  • iPadOS 16 supports virtual memory swapping to provide up to 16 GB of memory to demanding apps, but only on M1 iPads.
  • The new Stage Manager windowing feature requires an M1 iPad in iPadOS 16 but will work with all Ventura-compatible Macs.

It can be disappointing when your fully functional Mac, iPhone, or iPad doesn’t support some snazzy new feature, but it’s better that Apple lets that device upgrade to the latest operating system rather than kicking it off the upgrade train just because it doesn’t have enough processor power for everything.

(Featured image by Apple)

Social Media: Later this year, Apple will release macOS 13 Ventura, iOS 16, iPadOS 16, and watchOS 9. Here’s the hardware you’ll need to run these operating systems—and to support some of the whizzier features.

Do You Keep Losing Your Pointer on a Large Screen? Try This Tip for Finding It

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A large screen—or several screens!—increases productivity by helping you see more content at once. It’s a big help to refer to a Web page in one window while writing in another, for instance, or to check your calendar while composing an email. But the more screen real estate you have, the easier it is to lose track of the tiny pointer arrow. Happily, Apple added a clever trick for finding the pointer to macOS—quickly slide your finger or shake your mouse back and forth horizontally a few times to enlarge the pointer briefly.

(Featured image based on an original by iStock.com/Fanliso)