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Photos Library Showing Blank Thumbnails or Having Other Issues? Try This Trick to Repair It

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The Photos app is usually a solid performer, but it does rely on a database behind the scenes, and corruption is a possibility. If you find that your Photos library is showing blank thumbnails or otherwise acting oddly, see if the Photos Repair Library tool can fix it. First, if Photos is open, quit it. Then launch Photos again while holding down the Command and Option keys at the same time. In the window that appears, click Repair. The tool might ask for your account password, and depending on the size of your library, the repair could take some time, so don’t interrupt it. If that doesn’t fix the problem, contact us—if all else fails, we can help you recover your original photos from within the Photos Library file.

(Featured image by iStock.com/fizkes)

Most Pantone Color Books for Adobe Creative Cloud to Require Pantone Connect License

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Adobe says that Pantone Color Books will be phased out of Adobe Creative Cloud apps, starting with updates to Illustrator, InDesign, and Photoshop released after August 16, 2022. After November 2022, only three Pantone Color Books will remain: Pantone + CMYK Coated, Pantone + CMYK Uncoated, and Pantone + Metallics Coated. To access all other Pantone Color Libraries, Creative Cloud users will need to purchase a Pantone Connect license and access the libraries through the Pantone Connect plug-in. Pantone Connect costs $59.99 per year or $7.99 per month. For the most part, existing files should continue to work as before, although Adobe offers details of how files in Illustrator, InDesign, and Photoshop may be affected.

(Featured image based on an original by iStock.com/Kanizphoto)

Remove Old-Style Today View Widgets from Your iPhone

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In iOS 14, Apple overhauled widgets, allowing you to add them to your Home screen in addition to the Today View accessible by swiping right on the Home screen. App developers responded with a slew of new widgets, but old-style widgets that are limited to Today View remain available. If you no longer want these older widgets cluttering the bottom of your Today View, here’s how to remove them. Swipe right on the Home screen to enter Today View. At the bottom of Today View, tap the Edit button, and at the bottom of the collection of old-style widgets (new-style widgets wiggle), tap Customize. In the Add Widgets screen, tap the red ⊖ button next to each widget you want to delete and confirm by tapping Remove.

(Featured image by Adam Engst)

Don’t Trust an App Fully? Hide Your Precise Location from It

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Most of the time, having your iPhone know precisely where you are is good. You want Maps to tell you exactly when to turn, not after you’ve passed an intersection. But too many apps abuse their users’ privacy. We strongly encourage you to stop using such apps entirely, but we acknowledge that it can be hard to give up apps that seem necessary for modern life. Barring that, you could prevent such apps from seeing your location at all, but even that isn’t always feasible. Since iOS 14, Apple has provided another compromise—you can prevent an app from seeing your precise location while still giving it your approximate whereabouts. Go to Settings > Privacy > Location Services, scroll down and tap the app in question, and disable Precise Location.

(Featured image by iStock.com/Melpomenem)

When Should You Upgrade to macOS 13 Ventura, iOS 16, iPadOS 16, watchOS 9, and tvOS 16?

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September is here, which means that Apple will soon start releasing major upgrades for all its operating systems. Note that we say “start.” Apple will release iOS 16 and watchOS 9 alongside new iPhones and Apple Watch models in September. However, Apple has now acknowledged that iPadOS 16 will ship later in the fall—perhaps in October—as version 16.1, likely in conjunction with iOS 16.1 and possibly alongside macOS 13 Ventura. tvOS 16 isn’t interesting enough to worry about much either way.

Apple previewed these releases at its Worldwide Developers Conference in June, and many people have been testing the public betas since. Once Apple judges each of its operating systems to be ready for public consumption, the question arises—when should you upgrade?

Note that we say when and not if. There’s no harm in delaying a major operating system upgrade until Apple has sanded off rough edges that slipped through testing. But waiting too long puts you at risk from security vulnerabilities, increases compatibility annoyances, and prevents you from taking advantage of new features. Plus, when you buy a new Mac, iPhone, or iPad after these operating systems have shipped, you’ll get the latest version, which could pose problems for your existing apps or compatibility with older hardware or workflows. It’s best to be prepared if you have to replace a device unexpectedly.

Given that we don’t know precisely when each operating system will come out, here’s our recommendation for the general upgrade order that we anticipate and how long we suggest waiting after the release appears. Remember, always make a backup before upgrading a Mac, iPhone, or iPad so you can revert if necessary.

iOS 16

It’s usually safe to upgrade iOS fairly quickly because Apple puts significant effort into ensuring that the new iOS version is a good experience for those who buy the new iPhones that come with it. However, because iPhones are so crucial to our everyday lives, it’s worth delaying the upgrade to iOS 16 for a few weeks, just in case. After that, you can install it and enjoy the new features.

You’ll likely enjoy iOS 16’s customizable Lock screen, which lets you specify the font, color, and placement of various options, all of which appear with photos that can shuffle throughout the day. Widgets can now appear on the Lock screen too, providing at-a-glance weather and other info even without unlocking your iPhone. The new dictation capabilities that let you talk, select, and type without switching modes may also be game-changing for some, and dictation will even add punctuation automatically and let you enter emojis with voice commands.

However, some features may not be fully available at the start due to Apple’s tight integration of operating systems. Messages will finally let you edit messages after sending, undo sending, and mark messages as unread—but editing and unsending won’t work for messages sent to people running anything earlier than iOS 16, iPadOS 16, and Ventura. We’re unsure if Apple will enable iCloud Shared Photo Library, which lets you automatically share an entire library of photos with family members or friends, until iPadOS 16 and Ventura are out as well. Similarly, the Continuity Camera feature of iOS 16, which lets you use your iPhone as a webcam for your Mac’s videoconferencing apps, won’t be available until Ventura ships.

watchOS 9

Once you upgrade your iPhone to iOS 16, there’s no reason to delay upgrading your Apple Watch to watchOS 9. You may not even notice the difference since none of the changes are likely to force changes in your usage patterns.

New features include new views and more metrics in the Workout app, including a display of heart rate zones and pace feedback. You can customize workout and recovery intervals, race against previous routes, get running form metrics, and see your running power. Also new is a Medications app that helps you remember to take medications and log them from reminders. And, of course, there are more watch faces.

tvOS 16

We don’t know when Apple will release tvOS 16, but the changes are so minimal that it doesn’t matter much. tvOS 16 will support more Bluetooth gaming controllers, provide full support of the Matter smart home standard, and offer more integration with your other Apple devices, such as with workouts in Apple Fitness+.

Unless something in that list encourages you to upgrade as soon as it’s out, we suggest letting your Apple TV (the fourth-generation model and later) upgrade itself when it gets around to it, assuming you have automatic updates turned on in Settings > Software Updates.

iPadOS 16

iPadOS 16 may not be available until October, but once it ships, our general advice is that it’s fine to update. For the most part, iPadOS is a superset of iOS, so if anything, Apple should have had some time to fix any early bugs that cropped up in iOS 16 before releasing iPadOS 16.

The big new feature in iPadOS 16—if you have an M1-equipped iPad like the latest iPad Air or iPad Pro—is Stage Manager, which brings a structured windowing system to the iPad and Mac. Stage Manager lets you stack up to four apps in an overlapping view, providing additional sets of apps off to the side in a sort of secondary Dock. If you connect your iPad to an external display (along with a keyboard and pointing device), it offers another separate workspace, so you can work more fluidly in multiple apps at once.

If you want to see more on screen, a new display scaling mode shrinks interface elements and content. It may make Stage Manager and Split View more helpful. You’ll also likely enjoy a better search in Mail, plus options to undo sending, schedule sending, follow up on sent messages, and add rich links. (These Mail features are shared with iOS 16 and Ventura.) Last but not least, the iPad finally gets its own Weather app.

macOS 13 Ventura

The hardest upgrade decision revolves around upgrading your Mac to macOS 13 Ventura, and that assumes you can upgrade at all, given that Apple has dropped support for all Macs released before 2017. The main new feature that you might find compelling is Stage Manager, although most longtime Mac users probably already feel comfortable with their window management skills. If you spend a lot of time in video calls, the new Continuity Camera feature that lets you use your iPhone (running iOS 16, natch) as a high-quality webcam with support for Center Stage—which enables the camera to follow you as you move around—may also be attractive. And, of course, you’ll get the new Messages, Mail, and iCloud Shared Photo Library features that Apple added to iOS 16 and iPadOS 16.

We always encourage caution when upgrading to a new version of macOS. Wait at least a few months before upgrading your primary Mac to Ventura. App compatibility isn’t usually a long-term problem with iOS and iPadOS, but many people rely on older Mac apps that may not work in the latest version of macOS. Even once you’re confident that your apps will work properly in Ventura, there may be workflow or intra-office compatibility concerns if some people upgrade and others don’t. And, of course, unanticipated bugs could crop up at inconvenient times—important work takes place on Macs! Please, do not upgrade to Ventura without checking with us first. With luck, the start of the new year will have brought both the bug fixes and app updates necessary to give the green light.

(Featured image by Apple)

Social Media: Apple is gearing up to release macOS 13 Ventura, iOS 16, iPadOS 16, watchOS 9, and tvOS 16. We take a brief look at the features worth upgrading for and suggest when to upgrade each of your Apple devices.

How to Restore Missing SMS Two-Factor Authentication Codes

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Many websites, from Adobe to Zendesk, let you receive two-factor authentication codes via SMS text messages. That’s good—any form of two-factor authentication is better than none—but you’re often effectively locked out of your accounts if those text messages don’t arrive. A simple fix is to call your cellular carrier and ask to have any blocks removed from your account. Automated scam and fraud prevention systems may have installed those blocks—it wasn’t necessarily related to anything you did—and the carrier can remove them easily.

(Featured image by iStock.com/tsingha25)

What’s That Little Orange Dot by Control Center in macOS 12 Monterey?

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Have you noticed a little orange dot next to the icon for Control Center on the menu bar in macOS 12 Monterey? (And if not, you can’t miss it now.) Apple added that dot to alert you that something is using the Mac’s microphone to listen to the room. Click the Control Center icon to see which apps are using the mic. In nearly all situations, it will be entirely innocuous: Siri needs to listen for the “Hey, Siri” trigger, as in the screenshot below, and the Zoom app needs microphone access to provide audio in a video call. But if you don’t recognize the app that’s listening, you’ll want to look into it to make sure there’s nothing creepy going on.

(Featured image by iStock.com/Mihajlo Maricic)

What Should I Do If I Get an “AirTag Found Moving With You” Message?

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First, don’t panic. Most likely, you’re borrowing something with an Apple AirTag location tracker attached to it, or someone left something with an attached AirTag in your car. Second, tap the alert to open the Find My app, which displays a map showing where the AirTag has been with you, which might shed some light on where it started traveling with you. Third, in the Find My app, tap Play Sound to try to locate the AirTag by its audible alert. Fourth, if you find the AirTag, hold it near your iPhone until a notification appears, and tap that for more information, including the last four digits of the owner’s phone number (search for it in the Contacts app to see if it’s anyone you know). We’re being intentionally brief here—for significantly more detail, including advice on contacting local law enforcement—read Apple’s support article.

(Featured image by iStock.com/BackyardProduction)

Go Beyond Get Info with the Finder’s Inspector Window

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You probably know that selecting a file in the Finder and choosing File > Get Info (Command-I) brings up the Get Info window. This window provides information about the file, including its name, kind, size, creation and modification dates, and much more. You can also use Get Info to hide or show filename extensions, lock and unlock files, and change permissions. But what if you want to do those things to multiple files or figure out how large a set of files is? Turn to the Finder’s Inspector window instead. Select multiple files, hold down the Option key, and choose File > Show Inspector (Command-Option-I). The Inspector window looks and works almost exactly like the Get Info window. As a bonus, if you leave the Inspector window open, it updates to reflect whatever you select in the Finder—that’s faster than opening Get Info repeatedly for different items.

(Featured image by iStock.com/ipuwadol)

Choosing the Best Mac for a College-Bound Student in 2022

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Do you have a child starting college soon? It’s likely that your kid has been relying heavily on a computer throughout high school, but if it was a school-provided laptop or shared family computer, now’s the time to get them something of their own. And even if they had their own laptop throughout high school, if it’s old or unreliable, college is a good excuse to bring them up to date. If you haven’t been paying close attention to Apple’s Mac lineup, you might wonder which model makes the most sense.

First, don’t buy anything without first checking with the college. Many college departments have specific requirements based on the software students use in their classes. Generally, these revolve around processor type, amount of RAM, and storage space. Luckily, current Macs should meet the requirements. Second, see if the college provides access to education pricing—most will—to save a few hundred dollars.

Colleges often specify—and students usually prefer—laptops instead of desktop machines. Although the 24-inch iMac is an excellent machine with a gorgeous screen, it’s too big and unwieldy for the transient lifestyle of the typical college student. The same applies to a Mac mini or Mac Studio with an external display. A laptop is much easier to pack during moves, and it can travel to class every day. A student who’s accustomed to taking notes on an iPad with a Smart Keyboard and Apple Pencil might be able to use that along with a desktop Mac, but most students should focus on Apple’s laptops.

In the past, it was harder to decide which model was best for a given student, but with Apple’s move to the M1 and M2 chips, which significantly outperform the Intel processors used in previous models, the decision is easier. We see three primary scenarios:

  • Most students: Buy Apple’s MacBook Air. It’s Apple’s smallest, lightest, and least expensive laptop, but thanks to its M1 or M2 processor, it has fabulous performance for everyday tasks. Although the M1 MacBook Air from 2020 remains available for those who need the most cost-effective option (starting at $999), the new M2 MacBook Air is a better choice for most people, thanks to its bigger-brighter-better 13.6-inch screen, faster performance, 24 GB memory ceiling, and higher-resolution webcam. It starts at $1199.
  • Better specs: If performance is more important than cost—particularly if your student will be working with processor-intensive tasks like video editing—look to the 14-inch MacBook Pro. It features an M1 Pro chip that’s more powerful than the base-level M2 and is configurable with an even faster M1 Max chip. Its screen is bigger, and it can take up to 32 GB of memory. Its price starts at $1999.
  • Windows compatibility: The only downside of the transition to Apple silicon is that it’s no longer easy to run Windows using virtualization software like VMware Fusion (free for students) or Parallels Desktop. On M1 and M2 Macs, it is possible to run Parallels Desktop and Windows for ARM Insider Preview, but we can’t recommend that anyone rely on that combination yet. If Windows compatibility is paramount, your choices are a used Intel-based MacBook Pro or—much as we hate to say it—a PC laptop that runs Windows natively.

Regardless of which laptop you decide on, you’ll have to pick a processor, an amount of RAM, and storage capacity:

  • Processor: With the M1 MacBook Air, you’re limited to the M1 chip with an 8-core CPU and 7-core GPU, so there is no choice to make. However, with the M2 MacBook Air, the M2 chip always has an 8-core CPU, but you can pay $100 to upgrade from an 8-core GPU to a 10-core GPU. The performance difference isn’t likely to be noticeable with everyday apps, but for $100, it might be worth it, just in case. The 14-inch MacBook Pro has three M1 Pro options and two more M1 Max options, and choosing among them is probably best done by weighing likely performance needs against the increased cost.
  • Memory: The M1 MacBook Air offers the choice of 8 GB or 16 GB. 8 GB is acceptable for most college students, but we’d encourage 16 GB to reduce the chance that memory becomes a limiting factor in performance. The M2 MacBook Air lets you choose from 8 GB, 16 GB, or 24 GB, and again, we’d default to 16 GB unless there’s some particularly memory-hungry software in play. With the 14-inch MacBook Pro, 16 GB is standard and fine for most tasks, but 32 GB is available if you think it will be necessary, and for seriously intensive work, the M1 Max chip in the 14-inch MacBook Pro offers a 64 GB option.
  • Storage: For both MacBook Air models, 256 GB is the lowest storage level, and you can upgrade to 2 TB. The 14-inch MacBook Pro starts at 512 GB and offers upgrades up to a whopping 8 TB. Choose the amount of storage based on budget—it gets expensive fast—and anticipated usage—audio and especially video can consume a lot of space, as can large numbers of photos, but most other uses don’t. Remember that it’s easy to connect an external Thunderbolt SSD or hard drive to offload large files that don’t have to be kept available at all times.

To our thinking, the most obvious choice for a Mac that’s likely to last for four years of college would be the new M2 MacBook Air with a 10-core GPU, 16 GB of memory, and 512 GB of storage. Be sure to budget for AppleCare+, too; it’s almost guaranteed that some mishap will befall a student laptop, and AppleCare+ covers up to two incidents of accidental damage every year.

You’ll need to have some conversations with your child to find out what they think they’ll need—and be sure to double-check that against the college’s recommendations—but if you have any questions after that, don’t hesitate to contact us.

(Featured image by Apple)

Social Media: Which Mac is best for a new college student? Short answer: the new M2 MacBook Air. Read on for the longer explanation and how we recommend configuring it.