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Looking for Apple Manuals? Check the New Documentation Site

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Apple publishes a multitude of manuals and tons of technical documentation for its products on its support site, but until recently, it could be challenging to find something specific because the search engine on Apple’s site is poor. For a better path into Apple’s online support materials, check out the company’s new Documentation site, which brings together manuals, specs, and some downloads for nearly all its products. The operating system User Guides are particularly helpful, and they even provide a Version pop-up menu that lets you make sure you’re getting information for the version you’re using.

(Featured image by iStock.com/Ildo Frazao)

Social Media: Do you want to read the actual manuals or specs for Apple products? You can now easily find them on Apple’s new Documentation website.

The “Hey” Part of “Hey Siri” Is Now Optional

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If you use Siri, particularly on a HomePod, you’re probably accustomed to saying “Hey Siri” as the trigger phrase before your requests. In Apple’s new operating systems for 2023, you can now choose to invoke Siri using the traditional “Hey Siri” or just “Siri” (at least in Australia, Canada, the UK, and the US). You might appreciate being able to stop saying “Hey” every time, or you might find that using just “Siri” generates incorrect activations. (And if someone in your family’s name sounds like Siri, you may want to turn the feature off entirely!) There are four places to look:

  • iOS 17 and iPadOS 17: Settings > Siri & Search > Listen For
  • macOS 14 Sonoma: System Settings > Siri & Spotlight > Listen For
  • watchOS 10: Watch app > My Watch > Siri > Listen For
  • HomePod Software 17: Home app > long-press HomePod > Accessory Settings > Listen For “Siri” or “Hey Siri”

(Featured image based on an original by Apple)

Social Media: In Apple’s new operating systems for 2023, you can choose to invoke Siri with just “Siri” or the old “Hey Siri”—or turn the feature off entirely. We explain where to find the feature for each of your Apple devices.

Look Up Apple Device Details in Mactracker

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It’s difficult for even those who work with Apple devices daily to remember all the details. What processors were available with the 2020 iMac? What resolutions did the Apple Thunderbolt Display support? What are the differences between the fifth and sixth generations of the iPad mini? To find the answers to these and many other questions quickly, turn to Ian Page’s free Mactracker app, an indispensable repository of information about Apple products. Versions are available for the Mac and the iPhone and iPad.

(Featured image based on an original by iStock.com/Shahid Jamil)

Social Media: If you ever need to look up technical details about an Apple product, look no further than the Mactracker app, which provides specifications for every Mac, iPhone, iPad, and iPod ever made. It’s an indispensable free download.

Find Devices and People from Your HomePod

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This feature evokes one of those “living in the future” moments for us. The recently released HomePod Software 16.3 now supports Find My, which means you can ask Siri to locate one of your devices or a friend or family member who shares their location with you. If you have a HomePod, ask Siri, “Where is my iPhone?” Assuming your HomePod has updated (and if not, update it manually in the Home app), Siri will respond by causing your iPhone to play a sound. Or ask where someone is—Siri will respond with more details for nearby people and city locations for those far away.

(Featured image based on an original by Apple)

Apple Powers Mac mini and MacBook Pro with New M2 Chips, Releases New HomePod

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With a handful of press releases buttressed by a 19-minute video, Apple pulled back the curtains on its new M2 Pro and M2 Max chips and announced updated Mac mini and MacBook Pro models that rely on the new chips. There are no significant design or feature changes with these updated models, just faster performance, enhanced external display support, and support for the latest wireless connectivity standards. The new Mac mini and MacBook Pro models are available to order now, with units in stores and orders starting to arrive on January 24th.

Then, in another surprise announcement, Apple announced the second-generation HomePod, which updates the full-size smart speaker with a few new features and likely makes it more cost-effective to produce.

New M2 Mac mini and M2 Pro Mac Broaden the Appeal

For many years, the Mac mini has been popular for its small size, low price, and decent performance, bolstered in 2020 by a move from Intel CPUs to Apple’s M1 chip. Apple has now increased the Mac mini’s power even more by letting users choose between the M2 and the new M2 Pro. How much more? It depends greatly on what you’re doing, and Apple offers some comparisons. The improvements will likely be noticeable with the M2 and obvious with the M2 Pro.

The M2 Mac mini starts at $599—$100 less than the starting price for the M1 Mac mini—and provides an 8-core CPU and 10-core GPU with unified memory configurations of 8 GB, 16 GB (add $200), or 24 GB ($400). In terms of storage, the base level is 256 GB, but you can increase that to 512 GB ($200), 1 TB ($400), or 2 TB ($800). It provides only two Thunderbolt 4 ports.

The M2 Pro Mac mini starts at $1299 for a 10-core CPU and 16-core GPU, but you can bump that up to an M2 Pro with a 12-core CPU and 19-core GPU for $300. You also get 16 GB of unified memory and 512 GB of storage for that base price. 32 GB of memory costs $400 more, and storage upgrades are 1 TB ($200), 2 TB ($600), 4 TB ($1200), and 8 TB ($2400). It offers more connectivity with four Thunderbolt 4 ports. Note that as you configure a powerful M2 Mac mini, you’ll be straying into Mac Studio territory in terms of both price and performance.

Both Mac mini models boast enhanced external display support. Read the tech specs for full details, but in essence, along with multiple monitor support over Thunderbolt, the HDMI port on an M2 Pro Mac mini supports either an 8K display or a 4K display running at a faster refresh rate, which might be a boon in video-focused fields. Other improvements that may be welcome in specific setups include the option to add 10 Gigabit Ethernet for $100, support for Wi-Fi 6E (which can improve throughput over short distances with a new router), and Bluetooth 5.3.

The updated Mac mini replaces both the M1 Mac mini and the Intel-based Mac mini that Apple had left in the lineup until now.

It probably won’t be long before Apple releases an M2 24-inch iMac, too. We know that some are pining for a 27-inch iMac with Apple silicon, and we’ll just have to wait to see if Apple returns to that form factor with either an iMac or iMac Pro. We can also expect M2 versions of the Mac Studio at some point, but we’ll have to wait for Apple to come out with an M2 Ultra chip if it’s to maintain the same lineup as today’s M1 family.

M2 Pro and M2 Max Speed Up 14-inch and 16-inch MacBook Pro

Since their October 2021 release, Apple’s professional laptops, the 14-inch MacBook Pro and 16-inch MacBook Pro, have provided impressive processing power thanks to their M1 Pro and M1 Max chips. Apple has now switched to the new M2 Pro and M2 Max chips, and the company says that both offer 20% more CPU performance, 30% more GPU performance, and 40% more Neural Engine performance than their predecessors. As with the Mac mini, the updated MacBook Pro models also feature enhanced external display support (see the tech specs for full details), Wi-Fi 6E, and Bluetooth 5.3. Finally, Apple estimates they’ll have an hour more battery life.

The 14-inch MacBook Pro starts at $1999 for an M2 Pro with a 10-core CPU and 16-core GPU, 16 GB of memory, and 512 GB of storage. Chip upgrades include the 12/19-core (CPU/GPU) M2 Pro ($300), the 12/30 M2 Max ($500), and the 12/38 M2 Max ($700). With memory, the M2 Pro configurations can upgrade to 32 GB ($400), whereas the M2 Max configurations start at 32 GB and let you go to 64 GB ($400) or 96 GB ($800, with the 12/38 M2 Max only).

The 16-inch MacBook Pro costs $2499 for an M2 Pro with a 12-core CPU and 19-core GPU, 16 GB of memory, and 512 GB of storage. Chip upgrades include the 12/30 M2 Max ($200) and the 12/38 M2 Max ($400). Memory is the same as with the 14-inch MacBook Pro, so the M2 Pro configuration can upgrade to 32 GB ($400), and the M2 Max configurations start at 32 GB and let you go to 64 GB ($400) or 96 GB ($800, with the 12/38 M2 Max only).

Given that these new MacBook Pro models provide more performance and battery life for the same prices as before, their release is entirely positive. If you were waiting for an M2 Pro or M2 Max laptop, now’s the time to place an order.

Apple Brings Back the Full-Size HomePod

Apple released the original HomePod in 2018, but even after dropping the price from $349 to $299, sales weren’t strong enough thanks to competition from much cheaper smart speakers from Amazon and Google. Apple discontinued the HomePod in 2021 and focused on the $99 HomePod mini. Now Apple has brought the full-size HomePod back, introducing a second-generation HomePod with a few extra features and the same $299 price. You can order it now in white or midnight, which replaces space gray, and it ships on February 3rd.

The new HomePod supports spatial audio with Dolby Atmos for music and video, which should enhance the listening experience. For those getting into home automation, it includes a sensor for temperature and humidity, and you’ll be able to use the Home app to create automations to control blinds, fans, and thermostats. It also supports the new Matter home automation standard. Finally, Apple says that a software update in a few months will add Sound Recognition, which will let the HomePod alert you if it hears smoke or carbon monoxide alarms. Wouldn’t you like to know if an alarm is going off while you’re away from home?

One note. You can use two HomePods to create a stereo pair, but both HomePods must be the same model. So you can’t pair an original HomePod with a second-generation HomePod or mix an HomePod mini with either one.

The main question, which we won’t be able to answer until the second-generation HomePod ships, is if it sounds as good as the original HomePod and hears Siri commands as well. That’s a question because Apple redesigned the HomePod’s audio hardware to use fewer tweeters and microphones. Plus, it relies on the S7 chip that powers the Apple Watch Series 7, as opposed to the A8 that first appeared in the iPhone 6. In short, it seems that Apple has worked to cut costs to enable the necessary profit margins. Given that Amazon’s hardware division reportedly lost $10 billion in 2022 by selling Echo smart speakers at cost, Apple’s move seems sensible, at least as long as it doesn’t hurt the HomePod user experience.

(Featured image by Apple)

Social Media: Apple has unveiled the M2 Pro and M2 Max chips and announced the M2 Mac mini and M2 Pro Mac mini, plus the M2 Pro and M2 Max models of the 14-inch and 16-inch MacBook Pro. Oh, and a new HomePod! Read all about it at:

Did You Know That Siri on a HomePod Can Control Alarms on Other Devices?

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Siri has plenty of tricks up its sleeve, and we’ve just discovered a new one. Let’s say you set iPhone alarms to wake up and remind you to take medication throughout the day. However, if you don’t have your iPhone handy when those alarms go off, it can be annoying (for both you and others) to find your phone and stop or snooze the alarm. If you have a HomePod, it turns out that you (or someone else) can say, “Hey Siri, snooze the alarm” or “Hey Siri, stop the alarm.” Siri usually asks for confirmation—just reply with “Yes”—and sometimes tells you to continue on the iPhone, but it can be easier than finding the iPhone and stopping the alarm. (And yes, if you’re wearing an Apple Watch, you can stop the alarm from it as well. It’s also possible to set alarms on a HomePod directly, though they’re useful only if you’re guaranteed to be home when they go off.)

(Featured image by iStock.com/Antonio_Diaz)

Update AirPort Express Base Stations to Add AirPlay 2

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Apple may have discontinued its AirPort Wi-Fi base stations, but in a surprise parting gift, the company has released a firmware update to the AirPort Express that gives it AirPlay 2 capabilities like multi-room audio. If you have an AirPort Express connected to speakers through its audio jack, first use AirPort Utility on the Mac or iPhone to update its firmware to version 7.8. Once you do that, you’ll be able to play audio simultaneously through the AirPort Express and to other AirPlay 2–enabled devices, such as the HomePod and Apple TV.

What OS Version Are You Running? Here’s How to Find Out.

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In Troubleshooting 101, one of the first questions is always, “What version of the operating system are you running?” There’s a big difference between Mac OS X 10.6 Snow Leopard and macOS 10.13 High Sierra, and the solution to any particular problem will likely revolve around knowing what operating system is in play.

The same is true of Apple’s other operating systems: iOS, watchOS, and tvOS. And, although they aren’t quite in the same category, Apple’s AirPods and HomePod both have system software that can be updated as well.

For the next time you’re experiencing a problem, here’s how to find the version of each of Apple’s operating systems.

macOS

On the Mac, click the Apple menu in the upper-left corner of the screen and choose About This Mac. A window opens, displaying the name (macOS High Sierra shown here) and version (10.13.4) of the running version of macOS.

Every now and then, it can be important to learn the build number too—it’s one step more specific than the version number. A new Mac may have a different build number of the same version of macOS, for instance, or Apple may push out a silent security update that changes the build number. To find the build number, simply click the version number—the six-character build number (17E202) appears in parentheses, as above.

iOS

On an iPhone, iPad, or iPod touch, you find the version number in Settings > General > About. Scan down the screen until you see the Version line, which tells you both the version of iOS and the build number.

watchOS

There are two ways to find the version of watchOS running on an Apple Watch:

  • On the watch, open the Settings app, scroll down to and tap General, tap About, and then scroll down until you see Version.
  • On your iPhone, open the Watch app and make sure My Watch is selected in the bottom button bar. Then go to General > About to see a screen that displays much the same information as the Settings app on the watch, including the version number.

tvOS

By now, you can probably guess that on an Apple TV you go to Settings > General > About to find the tvOS version. Apple is nicely consistent in this regard. That said, only the fourth-generation Apple TV and Apple TV 4K run tvOS. The obsolete second- and third-generation Apple TVs are instead based on a stripped-down version of iOS, and the first-generation Apple TV is an entirely different beast yet, with its large white case and internal hard drive.

AirPods

You’re unlikely to need to check the version of your AirPods, but if it ever comes up, make sure the AirPods are either connected to their host iOS device or in their case with the top open. Then, on the host iOS device, go to Settings > General > About > AirPods and look for the Firmware Version line.

HomePod

Although the HomePod shipped only recently, Apple has promised software updates that will allow two HomePods in a room to provide true stereo sound and support multi-room audio if you’ve sprinkled HomePods around your house. To check the version of the HomePod software, open Apple’s Home app, make sure Home is selected in the bottom toolbar, and then press and hold on the HomePod’s tile until it opens. Then tap the Details button in the lower right and scroll down until you see the Version line.

Social Media: Quick! Can you find the current operating system version for all your Apple devices? Learn how to carry out this essential troubleshooting task—it’s easy!

10 Things You Need to Know about Apple’s New HomePod Speaker

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After months of anticipation, Apple’s new HomePod smart speaker finally shipped in mid-February. Reviews of its audio quality have been positive, and for the most part, it works both as advertised and as you’d expect. However, there were some surprises, most good but some bad. Whether you have a HomePod on your credenza (which may be a bad spot for it!) or you’re still deciding if you want to buy one, here are ten things you should know:

  1. Furniture rings. Let’s get this one out of the way. The HomePod can leave rings on oil-finished wood furniture because the silicone base can react with certain wooden surfaces. That has to be embarrassing for a company that prides itself on materials expertise like Apple. The solution is easy—just put something under it.
  2. Single user. Anyone in the room can give Siri commands, but when it comes to account-based connections, the HomePod is a single-user device. So if you set it up, which is astonishingly easy, it will connect to your Apple Music account, your iMessage account, your iCloud account for Reminders, and so on. That’s fine for you, but your family members won’t be able to access their Apple Music playlists, for instance.
  3. Speakerphone. The HomePod may be the best speakerphone you’ve ever used. Alas, you can’t initiate a call on it, but once you start one on your iPhone, you can transfer the call by tapping the new Audio button that replaced the Speaker button in iOS 11.2.5 and selecting the HomePod.

  4. Apple Music. The HomePod can act as an AirPlay speaker, and can thus play audio from your other Apple devices. But when you control it via Siri, the music must come from Apple Music, your iTunes Store purchases, or be matched in your iCloud Music Library. To send Mac audio from apps other than iTunes to the HomePod, get Rogue Amoeba’s Airfoil.
  5. Audio power. It may be small, but the HomePod has plenty of power. At 6 feet, we measured the sound output at 100% volume at 80 decibels, which is louder than is comfortable.
  6. Volume control. Speaking of volume, you control it by percentages, as in “Hey Siri, set the volume to 15 percent.” You can also tap the + and – buttons on the top of the HomePod to adjust the volume in 5% increments.
  7. Electrical usage. The HomePod may be turned on all the time—it has no power switch—but it uses very little electricity. In our testing, it used 2.5 to 3 watts when it was idle but has been used recently, and 4 to 7 watts when playing. Leave it alone in a quiet room for a while, and its power usage drops to 0 watts with just an occasional 1.5-watt spike.
  8. Good listener. The HomePod hears your commands remarkably well, even when it’s playing music at a high volume. You shouldn’t have to shout at it.
  9. Hey Siri. If you’re within earshot of a HomePod and want to give Siri a command on your iPhone or Apple Watch, don’t say “Hey Siri” right away. Instead, to use your iPhone, unlock it first. Or, to use your Apple Watch, raise your wrist. Apple has an explanation of how Hey Siri works with multiple devices.
  10. Apple TV. You can play audio from your Apple TV through your HomePod. On the main screen of the Apple TV, press and hold the Play/Pause button on the Siri Remote, and then select the HomePod before playing a show. Or, while playing video, swipe down on the Siri Remote, swipe right to select Audio, and then select your HomePod in the Speaker list.



    Once you’ve transferred audio to the HomePod, you can use Hey Siri commands to pause and play the Apple TV content, change volume, and even rewind and fast-forward by a certain amount of time (“Hey Siri, rewind 10 seconds”). However, other things that Siri on the Apple TV can do, like tell you who stars in a movie, work only when you press and hold the Siri button on the Siri Remote.

Much as the HomePod works well right now, it stands to improve in the coming year. Apple plans to release software updates that will enable two HomePods in the same room to provide true stereo sound, and that will let you control multiple HomePods simultaneously for multi-room audio.