Posts

What Can You Store in Apple’s Wallet App? Credit Cards, Boarding Passes, Tickets, and More!

/in /by

Have you wondered what you can do with the Wallet app on your iPhone? Although it started out life called Passbook, Apple soon realized that the only sensible name was Wallet. That’s because it stores digital versions of roughly the same sort of things you might put in a physical wallet: credit and debit cards, store cards, membership cards, and even cash (well, Apple Pay Cash, anyway).

Nearly all airlines can put your boarding passes in Wallet, too, and if you buy something like a concert ticket online, you may be able to add it to Wallet by tapping the “Add to Apple Wallet” button in the confirmation page or email. Having a boarding pass or ticket, which Apple calls a pass, in Wallet makes it easy to scan for a gate attendant.

Here’s how to use cards and passes in Wallet.

Display Your Cards and Passes

The main Wallet screen shows your cards and passes in a scrollable list, with credit/debit cards at the top. (If you’ve set up Apple Pay Cash, it’s treated as a debit card.)

To view more details about a card or pass, tap it.

In the case of a credit/debit card, you see the face of the card and a list of its recent Apple Pay transactions.

For boarding passes for multi-flight trips, you see a single pass in the main list, but after you tap it, you can swipe horizontally to display the pass for each leg of the trip.

Membership cards, such as the ChargePoint card, may work like credit/debit cards in that you need to hold them near a reader to sign in.

In each case, to access settings related to the card or pass, tap the black ••• button at the upper right.

Adding and Using Credit and Debit Cards

Adding a credit/debit card so it can work with Apple Pay starts with tapping the black + button at the upper right of the Wallet screen. From there, follow the prompts—you can scan your card with the camera instead of keying in the data.

If you add more than one card, you’ll want to specify which should be the default for Apple Pay. Go to Settings > Wallet & Apple Pay. Scroll down to Transaction Defaults, and tap Default Card. Tap the desired card. In Wallet, the default card appears with its full face showing, below your other credit/debit cards.

To pay for a purchase with a stored credit/debit card at a payment terminal, put your iPhone right next to the terminal. The iPhone may automatically prompt you to authenticate Apple Pay, but if not, double-click the Home button or, with the iPhone X, XR, XS, or XS Max, double-click the side button. Wallet displays your default card. To authenticate, rest your finger on the Home button or, with the iPhone X models, authenticate with Face ID. To use a non-default card, tap the card pile at the bottom of the screen and then tap the desired card.

Adding and Using Airplane Boarding Passes and Event Tickets

For flights, when you check in and get boarding passes using the airline’s iPhone app, you’ll be given the opportunity to tap an Add to Apple Wallet button. Do that and the boarding pass appears in Wallet, which will also display a notification for it on the Lock screen in the hours before your flight. When you need to show the boarding pass to security or the gate attendant, tap that notification to display the boarding pass with its QR code.

For events, the ticket-seller may display the Add to Apple Wallet button on the confirmation page of the checkout process or attach the tickets to your email receipt. In the latter case, open the message in Mail and tap the attachment to open it, and then tap Add to put it into Wallet. Later, when you arrive at the venue, open Wallet and display the ticket—again with a QR code—to gain entry.

Deleting Cards and Passes

Although you may want to keep some digital tickets for nostalgic reasons, it’s best to clean out old items:

  • To delete a credit/debit card, tap the card to view it and then tap the black ••• button. Scroll down and tap Remove This Card.
  • To remove a pass, go to the bottom of the main Wallet screen and tap Edit Passes. Tap the red delete button for that item, tap the next Delete or Delete All button, and then tap Done at the upper right.

Using Wallet makes it easier to keep your physical wallet slimmer. It can take a few minutes to add your cards and passes initially, but it’s worth the effort.

(Featured image by Two Paddles Axe and Leatherwork on Unsplash)

Social Media: Want to reduce the thickness of your wallet? Try offloading some cards to the Wallet app on your iPhone! Here are the basics:

The Secret Trick That Lets You Paste Phone Numbers into the Phone App

/in /by

Most iOS apps and many Web sites make phone numbers “hot” so you can tap them to call. But it’s not uncommon to run across a number that’s formatted oddly or broken across a line of text such that it can’t be recognized. Just because iOS can’t recognize it doesn’t mean you have to memorize the number temporarily or flip back and forth to the Phone app to type it in it. Here’s a workaround. Double-tap the start of the phone number to select it, and then drag the rightmost blue handle to extend the selection to the entire number. Tap Copy in the popover that appears to copy it. Then switch to the Phone app, tap Keypad at the bottom, and then tap in the blank white area at the top where typed numbers would appear. When a Paste button appears, tap it, and if the Phone app recognizes the number correctly, tap the green Call button to place the call.

(Featured image by Markus Spiske temporausch.com from Pexels)

Some May Like It Hot… But Your Technology Prefers to Stay Cool

/in /by

When summer brings sunny days and rising temperatures, you may have ditched your business suit for shorts or skirts to stay comfortable, but your technological gear can’t do the same. And keeping your tech cool is about more than comfort—as temperatures rise, performance can suffer, charging may get slower or stop, various components might be disabled, and devices can become unreliable.

How Hot Is Too Hot?

You might be surprised by the recommended operating temperatures for Apple gear—whether you’re talking about an iPhone X or a MacBook Pro, the company recommends staying under 95° F (35° C).

Such temperatures happen regularly throughout the summer. Even in cooler climes, the temperature in a parked car in the sunshine can easily hit 130º F (54º C) in an hour and rise higher as time passes. And no, cracking the windows a couple of inches won’t make a significant difference. We hope you’re already thinking about that with regard to children and pets, but as you can see, tech gear should also be protected. Apple says its products shouldn’t even be stored—turned off—at temperatures over 113º F (45º C).

It’s not just cars you have to think about. Temperatures in homes and offices without air conditioning can also rise higher than electronics would prefer, and that’s especially true for computers that stay on most of the time and aren’t located in well-ventilated areas.

What’s the Danger?

First off, remember that all electronic devices produce their own heat on top of the ambient heat in the environment, so the temperature inside a device can be much, much hotter than outside. The CPU in an iMac can hit 212º F (100º C) under heavy loads.

Temperatures higher than what components are designed for can have the following effects:

  • Chips of all types can behave unpredictably as increased thermal noise (electrons vibrating more) causes a higher bit error rate. Because electrical resistance increases with heat, timing errors can also occur.
  • Lithium-ion batteries discharge well in high temperatures, but the increased rate of chemical reactions within the battery will result in a shorter overall lifespan.
  • As devices heat and cool, the uneven thermal expansion of different materials can cause microscopic cracks that can lead to a variety of failures over time.

Some heat-related problems are temporary, so when the device or component cools down, it will resume working correctly. But others, particularly drops in battery life—are irreversible and particularly worth avoiding.

When a Mac gets too hot, it will spin up its fans in an attempt to keep its internal components cool. If your Mac’s fans are ever running at full tilt, first quit apps you aren’t using, particularly those that might be CPU-intensive and thus creating a lot of heat. If that doesn’t make a difference, restart it to make sure the problem isn’t some rogue process. If the fans come back on at full speed quickly, shut it down and let it cool off for a bit. In the worst case, an overheated Mac will start acting unpredictably or crash.

iOS devices don’t have fans, so they employ other coping mechanisms. If your iPhone or iPad gets too hot, the device will alert you.

Apple says you might notice some of the following behaviors:

  • Charging, including wireless charging, slows or stops.
  • The display dims or goes black.
  • Cellular radios enter a low-power state. The signal might weaken during this time.
  • The camera flash is temporarily disabled.
  • Performance slows with graphics-intensive apps or features.

If you’re using Maps on an overheating iPhone for GPS navigation in the car, it may show a “Temperature: iPhone needs to cool down.” screen instead of the map. You’ll still get audible turn-by-turn directions, and the screen will wake up to guide you through turns,

How to Keep Your Tech Cool

For the most part, keeping Apple devices cool just requires common sense, since you’d do the same things for yourself.

  • As Apple’s specifications recommend, avoid using devices when the temperature is over 95º F (35º C). If you can’t avoid it entirely, keep usage to a minimum.
  • Don’t leave devices in cars parked in the sun for long periods of time. If it happens accidentally, let the device cool before using it.
  • Provide good ventilation so air can cool the device. Don’t block ventilation ports in the back of desktop Macs, and don’t use Mac laptops in bed, propped on a pillow, or under the covers. It can be worth vacuuming dust out of ventilation ports every so often.
  • Never put anything on the keyboard of an open Mac laptop.
  • Avoid stacking things on top of a Mac mini.
  • Monitor the temperature of server closets. If they get too hot, keep the door open, add a fan, or run the air conditioning.

Luckily, the temperatures that cause problems for Apple hardware aren’t terribly comfortable for people either, so if you’re way too hot, that’s a good sign your gear is as well.

(Featured image by Alfonso Escalante from Pexels)

Social Media: How hot is too hot for your Apple devices? You may be surprised by the answer.

A Quick Way to Check Battery Levels on Your iPhone, Apple Watch, and AirPods

/in /by

Apple’s Batteries widget is a little known but highly useful tool for quickly assessing which of your small Apple devices is lowest on power—something you may wish to do when traveling with only one charging cable. To access it, switch to Today view on the iPhone, accessible by swiping right on the Home screen or Lock screen. If the Batteries widget isn’t already there, scroll to the bottom, tap Edit, and tap the green + button to the left of Batteries in the list. Of course, if you just want to check the battery status on one device, that’s possible too. It’s easy to figure out how much power remains in your iPhone’s battery because of the indicator at the top right of the screen (swipe down on it to invoke Control Center and see the percentage on the iPhone X and later). On the Apple Watch, swipe up on the screen to see its battery percentage in Control Center. For AirPods, open the case and wait for the pop-up to appear on your iPhone’s screen.

(Featured image by Adam Engst)

A Quick Trick to Turn Your iPhone into a Magnifying Glass

/in /by

It’s maddening to want to read a serial number or other bit of fine print that you can barely see. But fret no longer—your iPhone or iPad makes a fabulous magnifying glass! Assuming Magnifier is enabled in Settings > General > Accessibility > Magnifier, you can bring it up by pressing the Home button (for Touch ID devices) or side button (for Face ID devices) three times quickly. If that’s too hard to remember, you can also add a Magnifier button to Control Center in Settings > Control Center > Customize Controls. The special camera viewfinder is zoomed automatically, but you can change the zoom level with the slider, tap the flash icon to turn on the LED light (if available on your device), enable a filter to change the color or contrast, or lock the focus by tapping the lock icon. You can also freeze the image by tapping the white shutter button, which is great for grabbing a picture of a tiny serial number on the back of some device (tap that button again to resume using Magnifier). To leave Magnifier, press the Home button or swipe up from the bottom of the screen.

Apple’s New AirPods Add “Hey Siri,” More Talk Time, and Optional Wireless Charging

/in /by

If you use Apple’s AirPods, you’re probably a fan. But if you haven’t tried them, you may not realize what you’re missing. They pair quickly and reliably with all your Apple devices, provide excellent audio quality, and sit comfortably in most people’s ears (more so than the wired EarPods). The AirPods are Apple’s most popular accessory—the company sold 35 million in 2018.

Apple has now unveiled the second-generation AirPods, the first hardware update since their initial release in December 2016. A new Apple-designed H1 chip designed for headphones provides faster connections, more talk time (up to 3 hours), and the convenience invoking Siri with “Hey Siri.” (With the first-generation AirPods, you can configure a double-tap to bring up Siri—when the AirPods are active, look in Settings > Bluetooth > AirPods.)

The new AirPods still cost $159 with a standard Lightning-based charging case, but Apple has also introduced the Wireless Charging Case, which is bundled with the new AirPods for $199 or available separately for both the first- and second-generation AirPods for $79. The Wireless Charging Case works with any Qi-compatible charging mat. It features a tiny LED indicator light on the front of the case to show the case’s charge status, and if you buy from Apple online, you can now get 19 characters of personalized engraving on the front of the case.

Social Media: Apple just released the second-generation AirPods with faster connections, more talk time, “Hey Siri,” and an optional Wireless Charging Case. The AirPods were great before, and now they’re better than ever. Details at:

Social Sites As Backup?

/in , , /by
Its probably safe to say the best thing about social platforms is sharing images. Instagram is built exclusively on pictures and has become as ubiquitous as “Kodaking” was back when the Brownie was invented. Photos on social media are fun and inspiring in so many ways. Yet some of us rely on platforms like Facebook and Instagram for backup and access to our pictures; March 13th’s outage is just one more reminder that social platforms should not be used for back up. When you are choosing an online solution for backup, here are a few questions we think you should ask:
  • Are my images being compressed? How much?
  • Are my private images really private?
  • Who can view, edit or delete them? Can I?
  • Can I easily access them any time I want?
  • Am I able to locate the image I need quickly?
  • Who controls my copyright?
  • Will my images be used for unintended purposes like training artificial intelligence facial recognition without my permission? We’re looking at you Flickr and IBM.
  • Can I answer these questions, or will a deep dive in to Terms Of Service be required?
Enjoy your photo feed on social media. We love it too–especially when we’re friends with you and we follow each other. We don’t think social sites have a role in a sound backup strategy. A good backup is a 3-2-1 system: 3 copies of important files and photos on at least 2 different types of storage and 1 copy off site.

Easily Save Drafts When Composing Messages in Mail on the iPhone

/in /by

Need to check something in another email message while composing a message in Mail on an iPhone? Many people don’t realize that you can swipe down on the top of the draft to dock it at the bottom of the screen, look something up in another message, and then expand the draft again by tapping it at the bottom of the screen.

Troubles with Messages? Read On for Ten Possible Solutions

/in /by

Apple’s Messages app for iOS and macOS generally works well, but when it doesn’t, figuring out what’s wrong and how to fix it can take some doing. Here are a few of the most common solutions we’ve come across for problems with sending and receiving messages.

Help Android-switcher friends turn off iMessage

Do you have a friend who previously used an iPhone but later switched to an Android phone? People like that can confuse your copy of Messages, which doesn’t know if it should send to them via iMessage (no) or SMS (yes). If you text with someone in this situation, get them to deregister from iMessage.

Check device connectivity

If messages aren’t flowing when you think they should be, the first “is it plugged in?” thing to check is connectivity. Make sure that your iPhone has at least cellular service (for SMS) and cellular data (for iMessage) and that your iOS device isn’t in Airplane mode. In the case of a Mac, make sure it’s connected to your network.

Relaunch the Messages app

Force-quitting in iOS isn’t something you should do willy-nilly, since it slows down your device and hurts battery life, but it’s worth trying if Messages isn’t sending or receiving messages correctly. Double-press the Home button on Touch ID devices or swipe up and to the right from the bottom of the screen on Face ID devices, then swipe up on the Messages app thumbnail to force-quit it. On the Mac, just quit and relaunch Messages.

Toggle iMessage off and back on

Here’s an easy one. In iOS, go to Settings > Messages and turn the iMessage switch at the top off and back on. iMessage may take a minute or two to reactivate. On the Mac, go to Messages > Preferences > iMessage > Settings, uncheck Enable This Account, and then log in again.

Toggle Messages in iCloud off and back on

With the new Messages in iCloud feature, Apple syncs conversations through your iCloud account. If messages from one device aren’t showing up properly on another device, in iOS, go to Settings > Your Name > iCloud and turn Messages off and back on. On the Mac, go to Messages > Preferences > iMessage > Settings and uncheck and recheck Enable Messages in iCloud.

Verify your phone number and email addresses are correct in Messages settings

SMS relies on a phone number, and you can be contacted via iMessage via a phone number or email address. Make sure you can be reached at all the appropriate ones. In iOS, go to Settings > Messages > Send & Receive to check. On the Mac, look in Message > Preferences > iMessage > Settings.

If they’re not right, fix them in iOS in Settings > Passwords & Accounts > iCloud > Your Name > Contact Information, by tapping Edit in the Reachable At section. On the Mac, you add these addresses with the plus button in System Preferences > iCloud > Account Details > Contact.

Verify that SMS fallback is enabled

When you’re in an area with sketchy cell service, there may not be enough of a data connection for iMessage to work. In such a situation, SMS text messages are more likely to get through, but Messages will try to send to iMessage users via SMS only if you turn on Send as SMS in Settings > Messages.

Check text message forwarding settings

If you’re receiving SMS messages on your iPhone but not any of your other devices, make sure Text Message Forwarding is enabled for the relevant devices (they need to be signed in to the same iCloud account). On your iPhone, look in Settings > Messages > Text Message Forwarding.

When in doubt, restart

Restarting can resolve all manner of problems, so it’s always worth a try if all the settings and accounts are correct. On the Mac, of course, just choose Apple > Restart. For iOS devices with Touch ID, press and hold the top button until the Slide to Power Off slider appears. For those with Face ID, press and hold the side (iPhone) or top (iPad) button and one of the volume buttons until the slider appears.

Reset network settings in iOS

Finally, the most voodoo of the fixes we’ve seen work is to reset network settings in iOS. You don’t want to start with this option because doing so also resets Wi-Fi networks and passwords, cellular settings, and VPN settings. But if all else fails, go to Settings > General > Reset > Reset Network Settings.

If none of these techniques fix your problem, let us know and we’ll see what we can do to help!

Social Media: Having trouble with sending or receiving in Messages? Read this article for solutions to common texting problems:

Two Ways to Convince a Wedged iPhone to Connect to the Internet Again

/in /by

Every now and then, we’ve seen iPhones stop being able to access the Internet, either via Wi-Fi or a cellular data connection. Assuming that the Internet connection is working for other devices, there are two easy ways to reset your iPhone’s connection and get it working again. First, enable Airplane mode to shut off the iPhone’s radios—bring up Control Center and tap the Airplane mode button. After a few seconds, tap the button again to turn it off. Second, if toggling Airplane mode doesn’t work, power down the iPhone by pressing and holding the top or side button (iPhone 8 or earlier) or both the side button and a volume button (iPhone X or later) until the slider appears (or go to Settings > General > Shut Down). Drag the slider to turn off the iPhone. Once the phone is powered down, hold the side (or top) button again until the Apple logo appears. In just a moment, your phone will be back on, and you should be able to access the Internet normally.