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Not Getting Full 5G When You Should? Try a New SIM Card

If you’ve been moving your SIM card from phone to phone over the years, you might inadvertently be preventing your current phone from taking full advantage of 5G connectivity. Cellular carriers aren’t always forthcoming about what will and will not work, but at least in the US, AT&T, T-Mobile, and Verizon all make noises about how you need a 5G-capable SIM card to use the latest and greatest 5G technologies. The solution is simple: stop by a carrier’s store or contact them to ask for a new SIM. It should be free and will take just a minute to install once the carrier support people have configured it to your phone number. Precisely where the SIM card slot is on your iPhone varies a bit by model; Apple provides full instructions.

(Featured image by iStock.com/Kuzmik_A)

Easily Share Wi-Fi Passwords with Other People and Devices

You’re on vacation with your family, staying in an Airbnb, with multiple Apple devices to connect to the apartment’s Wi-Fi. Typing the password repeatedly would be a pain, but happily, Apple has added a password-sharing feature to all its operating systems. Once you enter the password on your iPhone, whenever someone else—or another of your devices—tries to connect to the Wi-Fi network, your iPhone will prompt you to share the password. Tap Share Password and then Done. It’s also a great way to share your home Wi-Fi password with a visitor. (For password sharing to work, both devices must have Wi-Fi and Bluetooth on and Personal Hotspot disabled, and you and the other person must have each other’s Apple ID email address saved in Contacts.)

(Featured image by Adam Engst)

When It Comes to Wi-Fi Networks, Sometimes It’s Better to Forget

It’s easy, particularly when traveling, to end up connecting to a Wi-Fi network that doesn’t provide Internet access, requires credentials you don’t have, or lacks access to the network’s printer. Unfortunately, once your iPhone, iPad, or Mac has connected to such a network, it may reconnect to it later, causing consternation when things don’t work. The solution? Whenever you realize a Wi-Fi network is worthless, forget it. (The network, that is.) On the Mac, open System Preferences > Network > Wi-Fi > Advanced > Wi-Fi, select the network in the list (you don’t have to be connected to it), click the – button, and click Remove. On an iPhone or iPad, when you’re connected to the offending network, go to Settings > Wi-Fi, tap the i button to the right of the current network, and tap Forget This Network on the next screen.

(Featured image based on images by iStock.com/fizkes and Elena Pimukova)

Reopening Your Office? Now’s a Great Time to Evaluate Your IT Infrastructure

As vaccination rates climb, many businesses are starting to think about reopening their offices and bringing back employees who have been working from home for the last year. That’s a big decision that will undoubtedly vary from company to company, but we’d like to suggest a few things to consider. Please contact us early in such deliberations so we can provide guidance before problems crop up.

Full Return or Hybrid Model?

Perhaps the biggest question firms will have to answer is if they’ll require all employees to return or if some can continue to work remotely. Many organizations have discovered that physical presence isn’t as important as they thought it was. In a post-pandemic world, many employees may prefer to continue working from home if they can, at least for a while.

If you decide on a hybrid model, you’ll want to put some thought into what technology you’ll need to enable hybrid meetings, with some people connecting remotely via videoconferencing software and others gathering in person. Large screens, specially mounted cameras, and dedicated speakerphone hardware may be necessary to conduct a hybrid meeting effectively.

With some workers remaining at home, it will also be important to ensure that everyone has appropriate access to on-premises servers. Obviously, that has been a problem for the last year as well, but it may be tempting to revert to old approaches upon reopening an office. That may not be effective in a new hybrid workplace, so check with us on cloud-based alternatives that could work better in the new world order.

Consider Your Physical Space

Particularly if you do decide on a hybrid model, it’s worth evaluating whether you need the same amount and type of space as you did before. There’s no single answer here. You don’t want to downsize your physical space only to discover in a few months that some of those employees who swore that they never wanted to come back feel that they’re missing out. Simultaneously, if your offices are a warren of small, poorly ventilated rooms, employees may be even more hesitant about returning.

Plus, your physical space is inherently related to your IT infrastructure, so don’t ignore the costs surrounding an office move. A new space might require pulling new Ethernet cables, testing Wi-Fi signal strength to ensure sufficient coverage, evaluating the cleanliness of the electrical power, and more.

We don’t mean to dissuade you from moving offices if that’s what makes the most sense for the future of your company, but talk to us before signing any new leases so we can help identify and head off any technical problems with the physical plant.

Finally, this isn’t related to IT, but if your existing office space has been entirely vacant for the last year, it’s worth reading the information that the Centers for Disease Control puts out to help employers create safe and healthy workplaces. Buildings don’t do well with prolonged shutdowns.

Does Network Infrastructure Need Updating?

Before you bring employees back, at least en masse, it’s also worth touching base with us about your IT infrastructure. If you’ve been limping along with sketchy Ethernet cabling, or if you have dirty power that could be damaging your Macs and peripherals, it’s a great time to consider addressing such problems. Pre-pandemic, attempting to install new electrical circuits or pull new network cabling might have been too disruptive, but with an office that’s empty or nearly so, such work can be done more quickly and cheaply.

Similarly, this could be a good time to replace aging computers, printers, or even phone systems. Such infrastructure upgrades and transitions can cause interruptions in normal times, but if you’re bringing people back, wouldn’t it be nice to have the office provide a better IT experience than it did before?

(Featured image by Shuki Harel from Pexels)


Social Media: If you’re having discussions about when and how to reopen your organization’s office, it’s worth thinking—and talking to us—about the role your IT infrastructure plays in such discussions. Learn more at:

The Fastest Way to Change Wi-Fi Networks in iOS 13

Historically, picking a new Wi-Fi network has required you to open the Settings app and tap Wi-Fi, forcing you to unlock your iPhone or switch away from what you were doing. In iOS 13, however, Apple added a better way to connect to a new Wi-Fi network. Open Control Center (swipe down from the upper-right corner on an iPhone X or later or an iPad; or up from the bottom on an earlier iPhone), press and hold on the network settings card in the upper-left corner to expand it, and then press and hold on the Wi-Fi icon to reveal a list of Wi-Fi networks. Tap one to switch to it.

(Featured image by Paul Hanaoka on Unsplash)