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Losing Messages or Calls? Look in the Unknown Senders/Callers Filter

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In iOS, iPadOS, and macOS 26, Apple added an option in the Messages app to filter messages from unknown people and those marked as spam by the carrier. To enable filtering, open Messages, tap the Filter button in the upper-right corner, tap Manage Filtering, and turn on Screen Unknown Senders and Filter Spam. Once those are enabled, the Filter menu gains two new options: Unknown Senders and Spam. If a text from an unknown person comes in, the main app icon will get a red badge, but you won’t see the new message in the usual list. Instead, use the Filter menu—which also gets a blue badge—to switch to Unknown Senders or Spam and look in those lists. The Phone app works similarly—enable call filtering in Settings > Apps > Phone under Call Filtering, and unknown callers will appear in separate lists accessible via the Filter button in the Phone app’s Recents or Calls views. To move a conversation out of Unknown Senders, tap Mark as Known.

(Featured image by iStock.com/Liubomyr Vorona)

Social Media: Missing texts from unknown numbers? iOS 26 filters them into hidden lists. Here’s where to find them in the Messages app—and how to mark senders as known so you don’t miss important messages. PS: The same applies to calls in the Phone app.

Create Reminders to Return Calls Directly in the Phone App

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Apple introduced a neat new feature in the Phone app in iOS 26 and iPadOS 26 (but not macOS 26): callback reminders. Whenever you miss a call and think, “I’d better call this person back later,” you can now create a reminder to do that right within the Phone app. Swipe left on any call, tap the blue clock icon ➊, and select Remind Me in 1 Hour, Tonight, Tomorrow, or Later ➋. The first three options create a reminder in your default Reminders list immediately; Remind Me Later opens the New Reminder editor so you can set a specific time and add details ➌. Tap the blue checkmark button to save your changes ➍.

(Featured image by iStock.com/le_cyclope)

Social Media: Missed a call? Keep follow‑ups from slipping through the cracks by setting a callback reminder right in the Phone app on iOS 26 and iPadOS 26.

Ten Useful New Features in iOS 26’s Phone App

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Although it’s easy to joke about how little we use our iPhones for actual phone calls, telephony remains a core feature that everyone depends on to some degree. In iOS 26, Apple put significant effort into improving the phone experience, delivering the most notable upgrade to the Phone app in years. Here’s what you’ll find.

Unified View

The Phone app has traditionally featured a toolbar with buttons for Favorites, Recents, Contacts, Keypad, and Voicemail, along with a separate Search field. iOS 26 retains this layout as Classic view (below, left) and introduces a new Unified view (below, right) that aims to simplify the interface by reducing the toolbar to four buttons: Calls, Contacts, Keypad, and Search, with the Calls screen combining favorites and recent calls. You can switch between these views by tapping the Filter button in the top-right corner and choosing the preferred layout. The Filter menu also lets you specify which calls appear below, including voicemail.

Call Screening

A new Call Screening feature, configurable in Settings > Apps > Phone > Screen Unknown Callers, intercepts incoming calls from unknown numbers and prompts the caller to “state their name and reason for calling” before the iPhone even rings. If the caller responds, you’ll see a transcript or snippet of their response, allowing you to decide whether to answer or ignore the call. In our experience, it mainly causes spammers and telemarketers to hang up instantly, which is equally effective.

Unknown Call Lists

The Phone app has long been able to silence calls from unknown numbers—those not in your contacts or numbers you haven’t called—and send them directly to voicemail. This feature, now called Unknown Callers, remains available in Settings > Apps > Phone > Call Filtering, as does the previous Silence Junk Callers option, now called Spam. What’s new is that when these options are turned on, lists for Unknown Callers and Spam appear in the Filter menu, so they don’t clutter your Calls list. You can delete calls from unknown callers, mark their numbers as known, or add them to Contacts so they aren’t silenced next time.

Spam Voicemail Reporting

With most spam calls going to voicemail, your inbox may fill up with unwanted messages. You’ve always been able to delete them, but now, when you view a voicemail from an unknown number, a Report Spam button appears. Tap it to report the voicemail to Apple and delete it. We don’t know if reporting spam voicemails will make any difference, but it’s more satisfying than just deleting them.

Hold Assist

The Phone app’s new automatic Hold Assist feature is somewhat hard to test, but we hope it works when you need it. When Hold Assist Detection is enabled in Settings > Apps > Phone, Apple says that if you’re placed on hold by a customer service agent, the Phone app can detect hold music, silence it, and notify you when the agent comes back on the line. You can also manually tap the More button, tap Hold Assist, and then see a transcript of the hold message while you wait. Tap Pick Up when you’re ready to talk.

Live Translation in Calls

If you need to call someone who speaks a different language (as long as it’s English, French, German, Portuguese, or Spanish), the new Live Translation feature might be helpful. Once you’re on the call, tap the More button, then tap Live Translation, and choose the languages for From and To. We highly recommend testing this feature before you actually need it, as it can take a few minutes to download a new language for the first time. After that, tap Start Translation to hear spoken translations and have your voice translated for your caller. You’ll also see a transcript of both sides of the conversation.

Type to Siri During Calls

If you desperately need to use Siri during a phone call, you can now activate Type to Siri. Make sure it’s turned on in Settings > Apple Intelligence & Siri > Talk & Type to Siri, and then double-tap the bottom edge of the iPhone to open a Siri text entry field.

Screen Sharing and SharePlay in Calls

When you’re on a call with someone using iOS 26, iPadOS 26, or macOS 26, you can now initiate Screen Sharing or SharePlay with that person during the call. Access these features from the More button. Screen Sharing can be helpful for explaining how to perform an action on the caller’s device or troubleshoot a problem, and SharePlay lets you and the caller listen to the same audio or watch the same video in a supported app.

Call History

When you view a contact from within the Phone app (not the Contacts app), a Call History option appears, and tapping it shows your call history with that number, which could go back years.

Phone App Comes to macOS, iPadOS, and visionOS

Wait, did we just say you could be on a call with someone using the Phone app on a Mac or iPad? Exactly! With macOS 26, iPadOS 26, and even visionOS 26, the Phone app has expanded to the iPhone’s sibling platforms. It looks and works very similarly, with the benefit of displaying more information at once. To use one of these Phone apps, your iPhone must be on the same Wi-Fi network and signed in to the same Apple Account.

(Featured image based on an original by iStock.com/sergeyryzhov)

Social Media: iOS 26 supercharges the Phone app with call screening, live translation, and hold music detection. But that’s not all! You can make calls from a Mac or iPad, share your screen during calls, see a contact’s call history, and more.

How to Display Contacts with Last Names First

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Most people prefer Apple’s default of sorting contacts by last name, so “Andy Anderson” appears near the start of the list and “Liliana Velasco” toward the end. But some would also prefer to display contacts with their last name first, such as “Anderson, Andy,” and “Velasco, Liliana.” That’s not the default, but if it’s what you want, here’s how to accomplish it. On the iPhone and iPad, go to Settings > Apps > Contacts > Display Order and select Last, First. On the Mac, open Contacts > Settings > General and from the Show First Name controls, select Following Last Name.

(Featured image by Adam Engst)

Social Media: Want to display your contacts with the last name shown first? Here’s how to configure your iPhone, iPad, and Mac to display “Anderson, Andy” instead of “Andy Anderson.”

Did You Know You Can Save and Share Voicemail Files from Your iPhone?

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For many of us, voicemail replaced answering machines, so we don’t think of voicemail messages as being something we can save or share. But on the iPhone, every voicemail message is just an audio file. If you want to retain a message for posterity or share one with a friend or colleague, you can do that easily. While viewing a voicemail message, tap the share icon to bring up an activity sheet. In it, you can save the file to any app that can handle audio files, or share the file with AirDrop, Messages, Mail, or the like.

(Featured image by Travis Zimmerman from Pixabay)

The Secret Trick That Lets You Paste Phone Numbers into the Phone App

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Most iOS apps and many Web sites make phone numbers “hot” so you can tap them to call. But it’s not uncommon to run across a number that’s formatted oddly or broken across a line of text such that it can’t be recognized. Just because iOS can’t recognize it doesn’t mean you have to memorize the number temporarily or flip back and forth to the Phone app to type it in it. Here’s a workaround. Double-tap the start of the phone number to select it, and then drag the rightmost blue handle to extend the selection to the entire number. Tap Copy in the popover that appears to copy it. Then switch to the Phone app, tap Keypad at the bottom, and then tap in the blank white area at the top where typed numbers would appear. When a Paste button appears, tap it, and if the Phone app recognizes the number correctly, tap the green Call button to place the call.

(Featured image by Markus Spiske temporausch.com from Pexels)

Use Emergency Bypass and You’ll Never Miss a Call or Text from Important People

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There’s little worse than missing an important call or text because your iPhone was in Do Not Disturb mode or because the Mute switch was engaged. If there are certain people—a spouse, parent, or child—whose calls and texts you always want to break through the cone of silence, iOS has a solution: Emergency Bypass. When enabled for a particular contact’s ringtone or text tone, Emergency Bypass ensures the sound and vibration will happen regardless of Do Not Disturb or the Mute switch position. To set up Emergency Bypass, edit the person’s contact card in the Phone or Contacts app, tap Ringtone, and enable Emergency Bypass. You can turn on Emergency Bypass separately for calls in the Ringtone settings and for texts in the Text Tone settings. And remember, you can always set someone’s tone to None and enable a vibration instead to ensure Emergency Bypass doesn’t allow a call to interrupt a movie, play, or concert.

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