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When Google Points to a Chatbot Conversation, Be Skeptical

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Here’s something new to watch out for: poisoned chatbot conversations surfaced in Google searches. The sharing features in ChatGPT, Claude, Gemini, Grok, and other chatbots allow users to publish their conversations as public Web pages, which can be indexed by search engines and appear alongside traditional websites in search results. Attackers can seed those conversations with malicious commands, and the conversations themselves look trustworthy in search results because the URL points to a well-known AI company. This risk isn’t theoretical—security firm Huntress documented a macOS malware infection that began with a Google search result linking to a shared chatbot conversation that contained malicious Terminal instructions. Treat chatbot conversations found via Google as you would random forum posts—potentially useful for background or ideas to start your own conversation, but not as authoritative instructions. Be especially suspicious when they offer step-by-step guidance or ask you to copy anything verbatim.

(Featured image by iStock.com/tadamichi)

Social Media: Hackers have learned how to poison shared chatbot conversations with malware—and get Google to display them in search results. Never trust step-by-step instructions or Terminal commands from user-generated chatbot pages.

Don’t Assume That Top Google Search Results Are Guaranteed Safe

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We hate to encourage paranoia, but all is not well with Google Search. Recently, we’ve heard of multiple instances where people were nearly taken advantage of due to relying on the top result in a Google search. In one case, a user called a purported HP support phone number directly from the search results but ended up speaking with a scammer. In another, a user thought they were downloading the latest version of Dropbox but got malware instead. In neither case could we reproduce the error, but they may have resulted from “SEO poisoning,” a malicious technique in which cybercriminals manipulate search engine optimization (SEO) strategies to elevate harmful websites in search results. In short, don’t assume that a site at the top of Google search results is guaranteed safe when downloading software or contacting a company. It’s best to navigate directly to a company’s official website before trusting that corporate information and software downloads are legitimate.

(Featured image based on an original by iStock.com/Armastas)

Social Media: You know that the phrase “I read it on the Internet, so it must be true” is absurd, but you should extend that skepticism to Google search results. We’ve seen two recent instances of malicious content bubbling to the top of searches. Trust but verify.

Quickly Catalog Books or Other Named Items on Shelves

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If you have trouble finding particular items across multiple shelves of books, labeled boxes, or anything else that’s clearly identified with a text name, take carefully composed photos that capture all the titles without glare. Later, you can search for any text in those photos to find them—tap the Search button in Photos on the iPhone or iPad, or use the Search field in Photos on the Mac. Photos highlights the search term on the found photo. (If Photos on the Mac doesn’t surface an expected photo, try again on your iPhone, which seems to get more hits on harder-to-read text.) This capability comes courtesy of Apple’s Live Text feature, which uses machine learning to identify text in photos. Think of it as the lazy person’s database!

(Featured image by Adam Engst)

Social Media: You can take advantage of Apple’s Live Text feature in Photos to catalog books, boxes, or any other items with text names. Think of it as a lazy person’s ad hoc database.

Concerned by the Privacy or Results of Google Search? Try These Other Search Engines

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Google is big. Google Search generated $225 billion in revenue in 2022, thanks in part to being the default search engine on all Apple devices. To retain that position—and continue to reap the ad revenue that it generates—Google pays Apple about $18 billion every year. Along with Apple, Google pays billions to phone manufacturers like Samsung, LG, and Motorola; major wireless carriers such as AT&T, T-Mobile, and Verizon; and browser developers like Mozilla and Opera.

So is Google Search’s 90% market share because it’s the best search engine or because Google has enough money to pay distributors for top placement?

Along with concerns about whether Google is the best search engine, some people worry about Google collecting information about them to show targeted ads alongside search results. The more information Google has on users, the argument goes, the better that ads can be targeted, and the more likely it is that users will click the ads, which generates money for Google from advertisers. Others worry that Google’s results may reflect certain types of bias.

If you’re perturbed by the privacy implications of Google knowing everything you search for, or if you’ve found Google’s search results less helpful than you’d like, you can easily switch to another search engine to see if you prefer its results and privacy stance.

How to Switch Search Engines

For many Apple users, the main place to choose a preferred search engine is in Safari’s settings. On the Mac, choose Safari > Settings > Search and choose the desired search engine from the Search Engine pop-up menu. You can choose a different one for Private Browsing windows if you want.

In Chrome-based browsers like Google Chrome, Arc, Brave, Microsoft Edge, and Opera on the Mac, open the settings and look for Search Engine. A pop-up menu lets you choose from some standard options, and additional choices let you add search engines like Brave Search that are too new (or not paying) to appear. Firefox offers similar options when you choose Firefox > Settings > Search.

On the iPhone and iPad, go to Settings > Safari >  Search Engine. Again, if you want a different search engine in Private Browsing tabs, turn off Also Use in Private Browsing and choose another option.

Top Alternative Search Engines

Conceptually, what search engines do is simple—they search a set of Web pages for matching keywords and return a list of them in order of relevance to the user. The hard part is dealing with the number of pages—estimates suggest Google indexes 50 billion pages and Bing 4.5 billion—and scaling the service to respond instantly to tens or hundreds of millions of queries per day. (Google processes 8.5 billion searches per day; Bing handles 400 million.) Beyond Google, here are the main search engines and what sets them apart. (You will also likely see Yandex, sometimes called “the Google of Russia.” Avoid it. For so many reasons.)

  • Bing: The second-most popular (though far, far behind Google) search engine in the world, Microsoft’s Bing sets itself apart with a busy, highly designed search results page that mixes a variety of results. It may work well for you, or you may find it overwhelming and difficult to parse. Microsoft is also putting a lot of effort into chat-based AI-powered results. Bing claims to offer more user privacy than Google, but it’s still tracking users to target ads better. If Bing has better privacy than Google, it may mostly be due to not being part of the larger Google data-collection empire.
  • Yahoo: Though it was the first Web search engine, Yahoo hasn’t run its own index since 2009. Today, Yahoo’s search results are powered by Microsoft Bing, so while the look of the search results page may differ, the results should be identical to Bing’s. Yahoo’s privacy stance is also similar to Bing’s.
  • DuckDuckGo: If privacy is paramount, DuckDuckGo is worth a look because it does not track or store user information at all. Instead, it chooses ads to display only by matching with search keywords. Although it uses Bing for some of its results, DuckDuckGo also incorporates information from numerous other sources, so it won’t seem like an exact clone of Bing.
  • Ecosia: The main reason to use the Berlin-based Ecosia is if you like Bing’s results (but not its layout) and want to support a “social business” that claims to be carbon-negative, offers full financial transparency, and protects users’ privacy. Founded in 2009, Ecosia today relies entirely on Bing’s search results and ads (clicks on which are how Ecosia earns money), and it claims to have planted over 188 million trees in 35 countries since its inception. It’s hard to argue with Ecosia’s environmental results, but as a search engine, it doesn’t feel special.
  • Brave Search: A truly independent search engine, Brave Search relies on its own created-from-scratch index (it leaned on Google and Bing for some results early on, but ceased in August 2023). It also emphasizes user privacy and doesn’t track users, searches, or clicks. Although Brave Search displays keyword-based ads by default, users can pay $3 per month for Brave Search Premium, which provides ad-free results pages. You’ll have to set Brave as the default search engine for most browsers manually; for Safari, all you can do is make a favorite to search.brave.com.
  • Kagi: Speaking of paid search engines, if you really want to avoid ads, Kagi is another independent search engine that rolls its own index and provides access only to subscribers, eschewing ads entirely. You can sign up for a 100-search test account, and if you like it, pay $5 per month for 300 searches or $10 per month for unlimited searches. As with Brave Search, you must manually set Kagi as the default search engine (there’s an extension for Safari).

The “best” search engine is the one that gives you the answers you want without triggering privacy worries or concerns about bias. If you want to see if something other than Google will work better for you, set it as your default search engine and try it for a few weeks.

(Featured image by iStock.com/Prykhodov)

Social Media: Have you become disillusioned by Google due to its search quality or how it tracks your activity to serve targeted ads? You can try other search engines that promise to protect your privacy and provide independent search results.

Delete or Position iOS Apps from Search

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In iOS 15 and iPadOS 15, Apple added a feature that would have been even more welcome before the advent of the App Library: the capability to manage apps from Search. But it’s still handy as a way to delete or position an app you can’t find on a Home screen page. Swipe down from the middle of the Home screen to enter Search, after which you can work with any app you see in Siri Suggestions or find with a search ➊. Touch and hold an app to display its contextual menu ➋, including a Delete App option. Or touch and hold it and start dragging to move it to a Home screen page ➌. Bonus: you can even drag an app out multiple times to put it on multiple Home screen pages or in multiple folders!

(Featured image by iStock.com/B4LLS)

In iOS 15, You Can Now Open an App from the Lock Screen

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Most of the time, when you unlock your iPhone or iPad, you want to launch an app. In iOS 15 and iPadOS 15, you no longer have to unlock the device, find the app on a Home screen page, and tap it. Instead, you can open an app directly from the Lock screen, assuming Settings > Face/Touch ID & Passcode > Today View and Search is turned on. Just swipe down from the middle of the Lock screen ➊ to access the Search screen, which lists apps from Siri Suggestions ➋. You can tap one of those to open it, or you can use the Search field to find an app by name and tap the search result ➌.

(Featured image by iStock.com/ipopba)

Remember That You Can Search for Nearly Anything in Your Photos Library

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Apple’s Photos app on the Mac can identify thousands of different objects in your photos, so it’s easy to find photos based on their content. You can find objects (cars and trains), scenery (beaches and forests), and even some events (weddings and parades). This is both big fun and useful for those times when you can’t remember when you took a photo, but do remember what’s in it, like a cat, camera, or carousel. To carry out a search like this, type the search term into the Search field on the right side of the Photos toolbar. From the list that appears, choose the Category result. In macOS 10.13 High Sierra’s version of Photos, you can filter your results from the Showing menu at the upper right of the window. The feature isn’t perfect, so you may see some odd results or miss some photos, but it’s way faster than browsing manually!

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