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Losing Messages or Calls? Look in the Unknown Senders/Callers Filter

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In iOS, iPadOS, and macOS 26, Apple added an option in the Messages app to filter messages from unknown people and those marked as spam by the carrier. To enable filtering, open Messages, tap the Filter button in the upper-right corner, tap Manage Filtering, and turn on Screen Unknown Senders and Filter Spam. Once those are enabled, the Filter menu gains two new options: Unknown Senders and Spam. If a text from an unknown person comes in, the main app icon will get a red badge, but you won’t see the new message in the usual list. Instead, use the Filter menu—which also gets a blue badge—to switch to Unknown Senders or Spam and look in those lists. The Phone app works similarly—enable call filtering in Settings > Apps > Phone under Call Filtering, and unknown callers will appear in separate lists accessible via the Filter button in the Phone app’s Recents or Calls views. To move a conversation out of Unknown Senders, tap Mark as Known.

(Featured image by iStock.com/Liubomyr Vorona)

Social Media: Missing texts from unknown numbers? iOS 26 filters them into hidden lists. Here’s where to find them in the Messages app—and how to mark senders as known so you don’t miss important messages. PS: The same applies to calls in the Phone app.

Watch Out for PayPal Invoice Phishing Scams

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We’ve seen an uptick in fake invoices from scammers using PayPal. Because they’re being sent through PayPal itself, spam filters won’t catch them, and they have few of the usual markers of phishing email (but look for sketchy names and email addresses at the top). Some are even forged to appear as if they come from Apple. Never pay a PayPal invoice that you can’t tie directly to something you’ve ordered, and don’t call the number listed—the scammer will try to convince you that the invoice is real. If you receive one of these invoices, click the “Report this invoice” link at the bottom to help protect others who might have received it, and forward the message to phishing@paypal.com. Don’t mark the invoice as spam, though, since that will train your email client to be suspicious of legitimate messages from PayPal.

(Featured image by iStock.com/Moostocker)

Social Media: Beware of PayPal invoice scams that might even appear to come from Apple. Should you receive one, report it to PayPal to help protect other people, but don’t mark the message as spam.

Beware Fake “Sextortion” Scams

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All those data breaches are coming back to haunt us. Once our phone numbers and addresses began to be leaked, it was only a matter of time before scammers would personalize their attacks to make them seem more real. The latest “sextortion” scams purport to have compromising video of you taken from your computer’s webcam, backing it up with your phone number and a Google Street View-like image that matches your leaked address. They make a lot of claims and dire-sounding threats, but talk is cheap, and there’s nothing behind them. Do not pay the scammers!

(Featured image by iStock.com/Thapana Onphalai)

Social Media: Scams are starting to incorporate personal information stolen in data breaches, so you may get “sextortion” threats that purport to know your phone number, address, and more.

Find Some Ham Amidst Your Email Spam

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Spam filters work pretty well—99% of the messages in your spam mailbox are probably spam. But it’s frustrating to miss an important message that was caught by an overeager spam filter. Here’s an easy way to find many good messages, also known as “ham,” amidst all the spam. Think of keywords that might appear in legitimate email to you: the name of your city, major employers in your area, nearby colleges, companies whose products you use, their products, and so on. Then search for those terms inside your spam mailbox, either one at a time or, if your email app supports it, as a single search with OR statements for each keyword, like this Gmail search (use your actual town name and so forth): in:spam townName OR employerName OR clubName OR companyName. Of course, your keywords will appear in some spam messages, but if the searches reveal ham messages you would otherwise have missed, they’re worthwhile. Be extra cautious around any message that wants you to click a link, log in, or provide private information. The fact that your spam filter caught a message is a red flag.

(Featured image by iStock.com/Igor Kutyaev)

Social Media: Rather than frequently skimming your entire spam mailbox for incorrectly captured messages, try searching for specific keywords that are likely to appear in legitimate email.

Losing the Occasional Important Message? Set up a Ham Filter

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Although spam remains as much of a scourge as ever, spam filters have improved enough that most people see relatively little spam and lose relatively few legitimate messages (known as “ham”) to spam filters. However, good email messages are still sometimes caught by spam filters. To reduce the chance of missing an important message, consider making a “ham filter.” A ham filter looks for certain words—usually proper nouns—that are likely to appear only in legitimate messages and then marks such messages as Not Spam or moves them out of a Spam folder. (This capability is available in Gmail and can be emulated with multiple rules that you create in Apple’s Mail preferences, and likely in other systems as well; ask us about yours if you’re not sure.) Useful ham words include the name of your city, local high school or college names, club names or abbreviations, industry-specific terms, and any other words that are specific to your community or profession. Always test a possible ham word by first searching for it in your Spam folder to make sure it appears only in legitimate messages.

(Featured image by iStock.com/Fotosmurf03)

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