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Apple Updates iPad Lineup with new iPad mini and iPad Air

iPad mini lovers, rejoice! If you’ve been holding onto an aging iPad mini because of its small size, you’ll be happy to learn that Apple has at long last released a new 7.9-inch iPad mini with modern-day technologies. Joining it in the lineup is a new 10.5-inch iPad Air that turns out to be a retooled iPad Pro for a lot less money.

iPad mini Gains A12 Bionic Chip and Apple Pencil Support

It has been hard to recommend the iPad mini 4—last updated in September 2015—for several years now because its hardware was increasingly long in the tooth, and Apple hadn’t seemed enthused about updating it.

That has all changed with the fifth-generation iPad mini, which boasts the same speedy A12 Bionic chip that powers today’s iPhone XR, XS, and XS Max. It provides over three times the performance as the iPad mini 4’s A8 chip and graphics that are nine times faster. The other huge change is that the iPad mini now lets you use the $99 Apple Pencil for drawing, taking notes, and more. Note that the iPad mini supports only with the first-generation Apple Pencil, not the second-generation model that’s specific to last year’s iPad Pro models.

Other welcome, but less notable, changes include a screen that is 25% brighter, displays more colors, and supports Apple’s True Tone technology for matching the color temperature of the screen to the light in your surroundings. The Wi-Fi + Cellular model of the iPad mini also now supports faster gigabit-class LTE connections and the improved Bluetooth 5.0.

The basic specs of the rear-facing camera on the new iPad mini haven’t changed—it’s still an 8-megapixel camera—but it likely takes better photos and videos thanks to the A12 Bionic chip’s computational photography capabilities. Plus, the front-facing FaceTime HD camera can now capture 1080p video at 30 frames per second for better FaceTime calls.

You can order the iPad mini now in silver, space gray, and gold. For 64 GB of storage, a Wi-Fi–only model costs $399, whereas a 256 GB model is $549. Adding cellular connectivity bumps the prices to $529 and $679.

iPad Air Lowers the 10.5-inch iPad Pro Price with a Less-Capable Camera

Despite its name, the new 10.5-inch iPad Air has far more in common with the now-discontinued 10.5-inch iPad Pro from 2017 than it does with the 9.7-inch iPad Air 2 from 2014.

Apple has clearly taken the iPad Pro and modernized it with the current A12 Bionic chip, gigabit-class LTE, eSIM, and Bluetooth 5.0. But to cut $150 from the iPad Pro’s $649 starting price, Apple replaced the iPad Pro’s rear-facing camera with a less-capable model and traded the quad speaker system for stereo speakers. That’s not to say that the iPad Air’s rear-facing camera is a problem—it’s the same 8-megapixel camera as in the iPad mini—it’s just not at the level of the 12-megapixel camera that was in the 10.5-inch iPad Pro.

Like the old iPad Pro, the iPad Air supports the first-generation Apple Pencil and the original $159 Smart Keyboard (again, not the Smart Keyboard Folio for the 2018 iPad Pro models).

As with the iPad mini, Apple offers only two tiers of storage, 64 GB for $499 and 256 GB for $649, and the cellular option increases the pricing to $629 and $779. The color choices are again silver, space gray, and gold.

Other iPads

Apple’s slate of iPads makes a lot of sense now, with this new fifth-generation iPad mini and third-generation iPad Air joining the sixth-generation iPad and the 11-inch iPad Pro and third-generation 12.9-inch iPad Pro.

If you want small, get an iPad mini. If you want cheap, buy the iPad. If you’re looking for a bigger screen or Apple keyboard (the Smart Keyboard is excellent), go for the iPad Air. And if you have the budget, the 11-inch and 12.9-inch iPad Pro models are fabulous. Apple has a helpful online comparison tool, or feel free to ask us what we’d recommend for you.


Social Media: After more than three years, Apple has updated the beloved iPad mini with modern-day specs and Apple Pencil support, and the company also released an iPad Air that’s essentially a retooled iPad Pro. Learn more at:

Ever Wanted to Get a Custom Email Address? Here’s How (and Why)

Some facts about ourselves are difficult or impossible to change, but your email address doesn’t have to be one of them. Switching to a custom email address might seem overwhelming, and it will take some time, but it’s not that hard or expensive (and we’re always happy to help if you get stuck).

Why Consider Switching to a Custom Address?

Why would you want to take on such a task? Independence. If you’re using the email address that came from your Internet service provider, you could end up in an awkward situation if you have to move and switch ISPs. Any address that ends in @comcast.net, @anything.rr.com, @verizon.net, @earthlink.net, or the like could be problematic. You also don’t want to rely entirely on a work email address—there’s no guarantee that your employer will forward email for you indefinitely if you take a different job.

Also, an email address says something about you, much as a postal address does—there’s a difference between an address on Central Park versus one in the Bronx. If you’re not happy with what your email address implies, you might want to switch.

What can an email address reveal? Those with a free Juno, Hotmail, or Yahoo account likely signed up years ago and don’t take email very seriously. People who use an @icloud.com, @me.com, or @mac.com address are clearly Apple users, and those with an address ending in @live.com, @msn.com, or @outlook.com are probably Windows users. .edu addresses identify students, teachers, and school employees—but if you’re not one anymore, your email looks like you’re wearing a varsity jacket in your 40s. The big kahuna of email is Gmail, which boasts about 1.5 billion users worldwide now—as a result, using a Gmail address is fairly generic.

The ultimate in independence comes when you register your own domain name, which usually costs less than $20 per year at sites like 1&1 Ionos, Domain.com, easyDNS, Directnic, and Register.com. Then your address can be anything you want at your new custom domain, and you never again have to worry about being tied to your ISP or associated with a free email host.

How to Change to a Custom Address

Step 1: Register a new domain name. The hard part here is thinking of a name that hasn’t already been taken. It’s best to stick with the traditional top-level domains like .com, .net, and .org—if you get into the new ones like .beer (yes, that’s available), your email is a bit more likely to be marked as spam. Most domain registrars will also host your email for you, and if you go this route, you can skip Step 2.

Step 2: If you’re already using Gmail or another independent email provider that isn’t tied to your ISP, log in to your account at your domain registrar and configure it to forward all email to your existing email address. In this case, you can skip Steps 3 and 4.

However, if you aren’t happy with your current email provider, you’ll need to set up an account with a new one. There are lots, but many people use a paid email provider like FastMail or easyMail that usually charges less than $50 per year and supports multiple mailboxes. When you set up the account, you’ll need to create one or more new email addresses at the provider and configure MX (mail exchange) records with your domain registrar—the service will provide instructions for this.

Step 3: If you’re changing email providers as part of this process, you’ll need to configure Mail—or whatever email client you’re using—to connect to your new email account with the login credentials you set up. That’s not hard, but being able to send email that comes from your custom address can require some effort with the free email providers. Gmail provides instructions, and others that support this feature will as well. Unfortunately, iCloud won’t let you send email using a custom address.

Step 4: If you’re moving to a new email provider, you’ll need to forward your mail from your old provider to your new custom address. Most email providers and ISPs have a screen somewhere in the account settings of their Web sites that lets you enter a forwarding address.

Step 5: Tell your family, friends, and colleagues about your new email address, and update mailing lists and accounts at sites like Amazon that send you email. The forwarding you set up in the previous step will ensure you don’t miss anything during the transition, but remember that if you cancel your old ISP account, that forwarding may end immediately, so it’s important to start the process well in advance.

The details will vary depending on your choice of domain registrar and email provider, so again, if you would like additional recommendations or assistance in setting all this up, just let us know.


Social Media: Setting up a custom email address with your own domain isn’t that hard or expensive, and it gives you independence from your ISP, employer, or the sketchy email provider you signed up with after college. Here’s how you can switch.

Troubles with Messages? Read On for Ten Possible Solutions

Apple’s Messages app for iOS and macOS generally works well, but when it doesn’t, figuring out what’s wrong and how to fix it can take some doing. Here are a few of the most common solutions we’ve come across for problems with sending and receiving messages.

Help Android-switcher friends turn off iMessage

Do you have a friend who previously used an iPhone but later switched to an Android phone? People like that can confuse your copy of Messages, which doesn’t know if it should send to them via iMessage (no) or SMS (yes). If you text with someone in this situation, get them to deregister from iMessage.

Check device connectivity

If messages aren’t flowing when you think they should be, the first “is it plugged in?” thing to check is connectivity. Make sure that your iPhone has at least cellular service (for SMS) and cellular data (for iMessage) and that your iOS device isn’t in Airplane mode. In the case of a Mac, make sure it’s connected to your network.

Relaunch the Messages app

Force-quitting in iOS isn’t something you should do willy-nilly, since it slows down your device and hurts battery life, but it’s worth trying if Messages isn’t sending or receiving messages correctly. Double-press the Home button on Touch ID devices or swipe up and to the right from the bottom of the screen on Face ID devices, then swipe up on the Messages app thumbnail to force-quit it. On the Mac, just quit and relaunch Messages.

Toggle iMessage off and back on

Here’s an easy one. In iOS, go to Settings > Messages and turn the iMessage switch at the top off and back on. iMessage may take a minute or two to reactivate. On the Mac, go to Messages > Preferences > iMessage > Settings, uncheck Enable This Account, and then log in again.

Toggle Messages in iCloud off and back on

With the new Messages in iCloud feature, Apple syncs conversations through your iCloud account. If messages from one device aren’t showing up properly on another device, in iOS, go to Settings > Your Name > iCloud and turn Messages off and back on. On the Mac, go to Messages > Preferences > iMessage > Settings and uncheck and recheck Enable Messages in iCloud.

Verify your phone number and email addresses are correct in Messages settings

SMS relies on a phone number, and you can be contacted via iMessage via a phone number or email address. Make sure you can be reached at all the appropriate ones. In iOS, go to Settings > Messages > Send & Receive to check. On the Mac, look in Message > Preferences > iMessage > Settings.

If they’re not right, fix them in iOS in Settings > Passwords & Accounts > iCloud > Your Name > Contact Information, by tapping Edit in the Reachable At section. On the Mac, you add these addresses with the plus button in System Preferences > iCloud > Account Details > Contact.

Verify that SMS fallback is enabled

When you’re in an area with sketchy cell service, there may not be enough of a data connection for iMessage to work. In such a situation, SMS text messages are more likely to get through, but Messages will try to send to iMessage users via SMS only if you turn on Send as SMS in Settings > Messages.

Check text message forwarding settings

If you’re receiving SMS messages on your iPhone but not any of your other devices, make sure Text Message Forwarding is enabled for the relevant devices (they need to be signed in to the same iCloud account). On your iPhone, look in Settings > Messages > Text Message Forwarding.

When in doubt, restart

Restarting can resolve all manner of problems, so it’s always worth a try if all the settings and accounts are correct. On the Mac, of course, just choose Apple > Restart. For iOS devices with Touch ID, press and hold the top button until the Slide to Power Off slider appears. For those with Face ID, press and hold the side (iPhone) or top (iPad) button and one of the volume buttons until the slider appears.

Reset network settings in iOS

Finally, the most voodoo of the fixes we’ve seen work is to reset network settings in iOS. You don’t want to start with this option because doing so also resets Wi-Fi networks and passwords, cellular settings, and VPN settings. But if all else fails, go to Settings > General > Reset > Reset Network Settings.

If none of these techniques fix your problem, let us know and we’ll see what we can do to help!


Social Media: Having trouble with sending or receiving in Messages? Read this article for solutions to common texting problems:

Getting Rid of an Old Mac? Follow These Steps to Prep It for Its Next Life

If a new Mac has recently arrived in your life, it may be time to hand your old Mac down to a friend or family member, pass it on to a coworker, or send it back to Apple for recycling. Here’s what to do.

Backup

Before anything else, make a backup, just in case. Do this even if you’ve already migrated your data to your new Mac, since it’s possible that data could have been corrupted during the transfer without you realizing. At minimum, update your old Mac’s Time Machine backup by clicking the Time Machine icon in the menu bar, and choosing Back Up Now. For extra safety, consider using an app like Carbon Copy Cloner or SuperDuper to make a bootable duplicate that will be easier to navigate if you need to recover a file.

Deauthorize iTunes and Other Apps

It’s uncommon for apps to have licensing schemes that are tied to your Mac’s hardware these days, but if you have any, such as those from Adobe, be sure to deauthorize or deactivate them.

However, there is one app that most people will need to deauthorize: iTunes. That’s because Apple allows you to play content purchased from iTunes only on up to five computers associated with your Apple ID, so be sure to deauthorize Macs that you won’t use again before passing them on.

To do this, open iTunes and choose Account > Authorizations > Deauthorize This Computer. Enter your Apple ID credentials when prompted.

If you’ve forgotten to do this, you can deauthorize all your computers once per year (and then add back those you still have). To do this in iTunes, choose Account > View My Account, and in the Apple ID Summary next to Computer Authorizations, click Deauthorize All.

Sign Out of iCloud

Next, you should sign out of iCloud to remove any connection between your iCloud account and the old Mac. Doing so disconnects the Mac from synchronization of your iCloud data.

To do this, open System Preferences > iCloud, and click the Sign Out button. If you’ve been syncing via iCloud Drive, Calendar, Contacts, Reminders, and so on, the Mac will ask if you want to keep the data on the Mac or delete it. Don’t bother deleting it since you’ll erase the Mac’s drive in a future step.

Sign Out of iMessage

Much as with iCloud, you should sign out of your iMessage account, at least if your Mac is running OS X 10.8 Mountain Lion or later. To do this, open Messages and choose Messages > Preferences > Accounts. Select your iMessage account and click Sign Out. (In 10.14 Mojave, instead of clicking Accounts in the toolbar, click iMessage.)

Unpair Bluetooth Devices

If you’re giving your Mac to another user along with its Bluetooth devices, such as a wireless keyboard and trackpad, you don’t need to do anything with them. However, if you plan to hang on to your Bluetooth devices and use them with another Mac, you should unpair them. That’s especially true if someone else in your home or office will be using the old Mac, since the device might end up working on multiple Macs, which could cause confusion.

Before you unpair a wireless keyboard and mouse or trackpad, however, make sure you have a wired keyboard and pointing device available, since you won’t be able to erase the drive and reinstall macOS without them. If you lack wired alternatives, don’t unpair your keyboard and pointing device.

To unpair Bluetooth devices, open System Preferences > Bluetooth, and in the list of devices either hover over a device or select it. Then click the X button to the right. When prompted, click Remove.

Erase the Drive and Reinstall macOS

Here’s the most important step—erasing the Mac’s drive. After all, you don’t want the next user to be able to access all your photos, documents, email, and more. Luckily, this is easy to do.

First, start up from macOS Recovery by holding down Command-R while the Mac boots. In the macOS Utilities window that appears, select Disk Utility and click Continue.

In Disk Utility, select the internal drive, click Erase in the toolbar, and in the dialog that appears, enter a new name, choose a format, and choose GUID Partition Map for the scheme. For the format, stick with the default, since the macOS installer will convert it later if necessary. Quit Disk Utility when you’re done.

Once the drive is erased, you’ll be returned to the macOS Utilities window, where you can select Reinstall macOS (or Reinstall OS X, if it’s an older Mac) and click Continue. Obviously, if you’re sending it back to Apple for recycling, there’s no reason to do this.

The installation process takes time, and when it’s done, the Mac will restart into the setup assistant. Press Command-Q at the Welcome screen to shut down. When the new user starts the Mac up again, they’ll be able to continue with the setup process. That’s it—now you’re ready to give the Mac to its next user.


Social Media: If you’re passing an old Mac on to a colleague, friend, or family member—or returning it to Apple for recycling—follow these steps to prepare it for its next stage in life and ensure that no one will be able to access your data.

Three Ways to Tell If You Should Get a New iPhone Battery before 2019

Are you happy with your iPhone’s battery life? If your iPhone regularly ends up in Low Power Mode or doesn’t always make it to the end of the day without extra juice, read on to learn how to determine when it’s time for a new battery.

It may be important to get to this soon because people with an iPhone 6, SE, 6s, 7, 8, or X can likely get Apple to replace the battery for just $29 through December 31st, 2018—the price will go up in 2019. (The cost is $79 for even older iPhones; non-Apple repair shops may be less expensive, but it’s generally better to stick with Apple’s parts and service providers.) That $29 price is thanks to a discount program Apple instituted in January 2018 as an apology for silently reducing the performance of the iPhone 6 and later in an effort to prevent them from shutting down due to weak batteries. See Apple’s A Message to Our Customers about iPhone Batteries and Performance for details.

Here are the top three signs that you need a new battery right away.

1. Your iPhone Is Bulging

This one is obvious and possibly dangerous. If the lithium-ion battery in your iPhone is defective or damaged, it can swell due to outgassing or other chemical reactions. In the worst case, a swollen battery can catch fire or explode—it’s why airlines are concerned about batteries in luggage.

If you notice your iPhone is swelling, you need to deal with it immediately. Power it off and place it in a fireproof container. Then take it to a repair professional or an Apple store right away, or call us for advice on how best to proceed.

2. Your Older iPhone Has Lousy Battery Life or Shuts Down Unexpectedly

Generally speaking, iPhone batteries last a few years without losing too much capacity. However, if your iPhone’s battery drains well before the end of the day, or if it shuts off unexpectedly, that’s a sign that you may need to replace the battery.

Before you do that, go to Settings > Battery and look at battery usage by app, which shows which apps have consumed the most power for the last 24 hours or the last 10 days. Tap Show Activity to see how many minutes the app was in use.

If anything near the top of that list seems odd—it’s not an app you use much or its background activity is excessive—consider force-quitting the app. (Open the app switcher by double-pressing the Home button on a Touch ID iPhone or swiping up and slightly right on a Face ID iPhone, then swipe up on the app’s thumbnail.) You might also disable that app’s switch in Settings > General > Background App Refresh.

But if your iPhone is more than a few years old, it’s probably time for a new battery. Batteries are consumable items, and Apple designs the iPhone to retain up to 80% of its original capacity after 500 complete charge cycles (from 0% to 100%, even if that comes over the course of several charging sessions). Don’t suffer with a weak battery—just get it replaced.

3. An iPhone 6 or Later Feels Sluggish

Starting with iOS 10.2.1, Apple changed things so the iPhone 6 and later would reduce performance to avoid peak power demands that could overwhelm an older battery and cause the iPhone to shut down unexpectedly. Not shutting down is good, but reducing performance is bad.

So if you have an iPhone 6 or later that feels poky, it may be iOS throttling performance to work around a weak battery. With iOS 11.3 or later on these iPhone models, you can go to Settings > Battery > Battery Health to learn more about your battery. iOS displays your maximum battery capacity and, under Peak Performance Capability, tells you if it has enabled performance management to avoid shutdowns. That’s a hint you need a new battery, and we’d be concerned about any maximum capacity under 90%.

iOS lets you disable performance management to avoid the throttling, but it’s nuts to do that and risk unexpected shutdowns. Just replace the battery and your performance will return to normal.

Apple will replace an iPhone battery for free under warranty only if its maximum capacity is under 80% and it has had fewer than 500 charge cycles. However, as previously noted, the company will replace an out-of-warranty battery in the iPhone 6 and later for $29 (plus $6.95 if shipping is required) through the end of 2018, so it’s worth taking advantage of the deal this month. In 2019, the price will go up to $49 for most iPhones and $69 for the iPhone X.

So hey, don’t suffer with an iPhone that’s working poorly due to the battery!


Social Media: If you have any battery issues with an iPhone 6 or later, you can still get a $29 battery replacement from Apple through the end of December. Don’t suffer with a weak battery—learn more at:

What Are All These New Privacy Request Dialogs in Mojave?

With macOS 10.14 Mojave, Apple has beefed up the Mac’s privacy so it more closely resembles privacy in iOS. You’ve noticed that when you launch a new app on your iPhone or iPad, it often prompts for access to your photos or contacts, the camera or microphone, and more. The idea behind those prompts is that you should always be aware of how a particular app can access your personal data or features of your device. You might not want to let some new game thumb through your photos or record your voice.

macOS has been heading in this direction, but Mojave makes apps play this “Mother, May I?” game in more ways. As a result, particularly after you first upgrade, you may be bombarded with dialogs asking for various permissions. For instance, when you first make a video call with Skype, it’s going to ask for access to the camera and the microphone. Grant permission and Skype won’t have to ask again.

Skype’s requests are entirely reasonable—it wouldn’t be able to do its job without such access. That applies more generally, too. In most cases, apps will ask for access for a good reason, and if you want the app to function properly, you should give it access.

However, be wary if a permission dialog appears when:

  • You haven’t just launched a new app
  • You aren’t doing anything related to the request
  • You don’t recognize the app making the request

There’s no harm in denying access; the worst that can happen is that the app won’t work. (And if it’s malicious, you don’t want it to work!) You can always grant permission later.

To see which permissions you’ve granted or denied, open System Preferences > Security & Privacy > Privacy. A list of categories appears on the left; click one to see which apps have requested access. If you’ve granted access, the checkbox next to the app will be selected; otherwise it will be empty.

You’ll notice that the lock in the lower-left corner is closed. To make changes, click it and sign in as an administrator when prompted.

Most of these categories are self-explanatory, but it might not always be obvious why an app wants permission. In the screenshot above, for instance, Google Chrome has been granted access to the Mac’s camera. Why? So Google Hangouts and other Web-based video-conferencing services can work.

There are five categories (including three not showing above) that could use additional explanation:

  • Accessibility: Apps that request accessibility access want to control your Mac. In essence, they want to be able to pretend to click the mouse, type on the keyboard, and generally act like a user. Utility and automation software often needs such access.
  • Full Disk Access: This category is a catch-all for access to areas on your drive that aren’t normally available to apps, such as data in Mail, Messages, Safari, Home, and more, including Time Machine backups and some admin settings. Backup and synchronization utilities may need full disk access, in particular. An app can’t request full disk access in the normal way; you must add it manually by clicking the + button under the list and navigating to the app in the Applications folder.
  • Automation: The Mac has long had a way for apps to communicate with and control one another: Apple events. An app could theoretically steal information from another via Apple events, so Mojave added the Automation category to give you control over which apps can control which other apps. You’ll see normal permission requests, but they’ll explain both sides of the communication.
  • Analytics: The Analytics privacy settings are completely different—they let you specify whether or not you want to share information about how you use apps with Apple and the developers of the apps you use. For most people, it’s fine to allow this sharing.
  • Advertising: Finally, the Advertising options give you some control over the ads that you may see in Apple apps. In general, we recommend selecting Limit Ad Tracking, and if you click Reset Advertising Identifier, any future connection between you and the ads you’ve seen will be severed from past data. There’s no harm in doing it. It’s worth clicking the View Ad Information and About Advertising and Privacy buttons to learn more about what Apple does with ads.

So if you’ve been seeing repeated requests for permission after you upgraded to Mojave, now you know why these dialogs keep popping up. They’re a bit annoying at first, but the added privacy is worthwhile, and once you’ve granted permission to an app, you shouldn’t hear from it again.


Social Media: macOS 10.14 Mojave changes how privacy works on the Mac by making apps ask for permission to use the camera, microphone, and quite a bit more. Here’s how this works and what you should do when prompted.

Apple Finally Updates the MacBook Air and Mac mini, and Revamps the iPad Pro

At a special event at the Brooklyn Academy of Music, Apple threw back the curtains on significant updates to the long-ignored MacBook Air and even longer-ignored Mac mini. Then Tim Cook and company followed up with revamped 11-inch and 12.9-inch iPad Pros, complete with an enhanced Smart Keyboard Folio and redesigned Apple Pencil. You can order all of Apple’s new gear right away, though demand may delay shipping for a week or two on some items.

MacBook Air Gains Retina Display and Touch ID

When Steve Jobs introduced the MacBook Air in 2008 by pulling it out of an envelope, it set the standard for the ultralight notebook category. But Apple has focused on the high-end MacBook Pro line of late, making this major revision extremely welcome.

Retina Display and Touch ID

Most notably, the new MacBook Air features a 13.3-inch Retina display that’s far crisper than the previous model’s screen. Although the screen is the same size as before, Apple eliminated the aluminum bezel around it, taking the screen much closer to the edge. That let the company reduce the MacBook Air’s size, making it almost an inch (2.1 cm) less wide and more than half an inch (1.5 cm) less deep. Even more important, Apple dropped the weight by almost a quarter pound (100 g). It’s noticeably smaller and lighter now.

The other major improvement in the MacBook Air is the addition of a Touch ID sensor in the upper-right corner of the keyboard. Rather than typing your password to log in, you can just place your finger on the Touch ID sensor. It also works to unlock some apps like 1Password. To support the Touch ID sensor, the MacBook Air includes Apple’s T2 security chip, which prevents the boot process from being tampered with, encrypts all data on the SSD, and enables “Hey Siri.”

Evolutionary Updates

Many of the remaining changes just bring the MacBook into the modern age. It sports two Thunderbolt 3 ports on the left side for charging and connecting peripherals, and a headphone jack on the right side—all the previous ports are gone. The keyboard is the same one used in the most recent update to the MacBook Pro, which isn’t universally loved—if you’re particular about keyboards, give this one a try before buying. Apple also replaced the old Multi-Touch trackpad with a larger Force Touch trackpad that’s more responsive and provides additional capabilities.

By default, the MacBook Air comes with 8 GB of RAM and a 128 GB SSD. You can jump to 16 GB for $200, and we generally recommend that. Similarly, you can upgrade the storage to 256 GB for $200, 512 GB for $400, or 1.5 TB for $1200.

We haven’t mentioned performance yet. Apple says only that the MacBook Air’s 1.6 GHz dual-core Intel Core i5 processor delivers “the performance you need for everyday activities like organizing your photos, browsing the Web, creating presentations or viewing and editing videos.” Since Apple never misses the chance to say how much faster a new Mac is than the model it replaces, we have to assume that the new MacBook is no faster than the old one. Hopefully, benchmarks will appear soon.

Price

The new MacBook Air comes in silver, gold, and space gray, and pricing starts at $1199 for 8 GB of RAM and 128 GB of storage. If performance is important to you, however, you should consider the non-Touch Bar 13-inch MacBook Pro, which costs only $100 more and is just a bit heavier. And if you’re willing to settle for older technology and a larger form factor, note that the old MacBook Air remains for sale starting at $999. Finally, the 12-inch MacBook also remains in the lineup, but at $1299, it’s overpriced and underpowered, and thus interesting only if you want the smallest possible Mac.

Mac mini Goes Pro with Massive Performance Boost

Apple updated the MacBook Air for consumers and students, but the company is aiming the revamped Mac mini at professional users. This update, the first in over 4 years, takes a cue from the similarly pro-focused iMac Pro in changing the color from silver to space gray, but otherwise it retains the same form factor—7.7 inches (19.7 cm) square and 1.4 inches (3.6 cm) high.

Speeds and Feeds

What has changed are the guts of the Mac mini, which offer huge performance gains over the previous version from 2014. Those improvements come from eighth-generation Intel Core processors: a base 3.6 GHz 4-core i3, a mid-level 3.0 GHz 6-core i5, and a top-of-the-line 3.2 GHz 6-core i7. Apple claims up to five times the performance of the previous Mac mini and up to 60% speedier graphics performance thanks to the integrated Intel UHD Graphics 630.

You won’t lack for RAM or storage either. The Mac mini comes with 8 GB of RAM, but you can upgrade to 16 GB ($200), 32 GB ($600), or 64 GB ($1400). Less expensive memory is available from other vendors. While the Mac mini’s base 128 GB of SSD storage might be adequate if all your data is stored on a NAS device, you can upgrade to 256 GB ($200), 512 GB ($400), 1 TB ($800), or 2 TB ($1600). That storage is automatically encrypted thanks to the Mac mini’s T2 security chip, which also speeds HEVC video transcoding.

While Apple’s notebooks have been shedding ports, the Mac mini has bucked the trend. It features four Thunderbolt 3 ports, an HDMI 2.0 port, two USB-A ports, an audio jack, and a Gigabit Ethernet jack, with 10 Gigabit Ethernet as an option. Thanks to the Thunderbolt 3 and HDMI ports, you can connect either a 5K display and a 4K display, or three 4K displays.

Price

All this power comes at a price. The new Mac mini starts at $799 for the 3.6 GHz 4-core Intel Core i3, 8 GB of RAM, and 128 GB of storage. However, build-to-order options for a faster processor, more RAM, and more storage could raise the price to a whopping $4199.

Nonetheless, the Mac mini is once again an attractive option for anyone who already has a good display, keyboard, and mouse, none of which are included. It’s also ideal for those who want to stuff a Mac into a tight space, bring it on stage for a live performance, or stack a bunch of them for rendering video.

11-inch and 12.9-inch iPad Pro Boast New Screens and Redesigned Apple Pencil

As welcome as the MacBook Air and Mac mini updates were, Apple really knocked it out of the park with its new iPad Pro models, which are the most significant changes to the iPad line yet.

Face ID Enables Physical Redesigns

Like the iPhone X series, these new iPad Pros drop Touch ID in favor of Face ID authentication. The 7-megapixel TrueDepth camera on the front of the iPad Pro that makes Face ID possible also enables support for Portrait mode, Portrait Lighting, and Animoji and Memoji.

Losing the Home button enabled Apple to bring the display closer to the edge of the iPad. With the 11-inch iPad Pro (the measurement is the diagonal screen size), that means a larger display in roughly the same form factor as the older 10.5-inch model (which remains for sale). And with the 12.9-inch iPad, Apple kept the display size the same as before but shrank the height of the case by almost an inch so it’s now the size of an 8.5-by-11-inch piece of paper and a little lighter.

Apple also changed the industrial design slightly, reverting to the flat edges last seen in the iPhone 5s. One of those edges sports a magnetic attachment area and wireless charging spot for the redesigned Apple Pencil.

Speaking of charging, Apple broke with tradition and dropped the Lightning connector in favor of the industry-standard USB-C for charging and connecting to peripherals. That will make it easier to connect to an external display. You may also need a $9 USB-C-to-3.5mm headphone jack adapter.

Incremental Changes

Those are the most obvious new features, but some of the more evolutionary changes will be equally as welcome. Most notable is the new A12X Bionic chip with embedded M12 coprocessor and Neural Engine. This Apple-designed chip is reportedly faster than 95% of laptops available today, and it gives the iPad Pro unparalleled performance among iOS devices.

That performance also powers the improved 12-megapixel rear camera, giving it enhanced computational photography capabilities, like Smart HDR, which takes multiple images and combines them intelligently for the best possible exposure. On-screen performance is improved, and everything will look better than ever before thanks to a new Liquid Retina display that features Apple’s True Tone and ProMotion technologies. In a classic Apple touch, the screen now features rounded corners.

Accessories

Along with the revamped iPad Pro models, Apple introduced a new Smart Keyboard Folio that improves on the previous Smart Keyboard by wrapping around to protect the back of the iPad Pro as well. It uses a redesigned Smart Connector and provides two viewing angles.

More impressive is the new Apple Pencil, which now features a flat, touch-sensitive surface that you can double-tap to change drawing modes in many apps. That flat surface also makes it easy to attach to the edge of the iPad Pro magnetically so you won’t lose it and where it charges wirelessly. The easy-to-lose cap is gone, as is the Lightning connector, so the Apple Pencil is now shorter and more pencil-like—it won’t roll off the desk anymore.

Price

How much will all this goodness cost? By the time all is said and done, you’ll be in MacBook Air range. The 11-inch iPad Pro starts at $799 for a Wi-Fi-only model with 64 GB of storage. 256 GB runs $949, 512 GB is $1149, and 1 TB will set you back $1549. Add $150 if you want cellular connectivity in any of these configurations.

For the 12.9-inch iPad Pro, add $200, so $999 for 64 GB, $1149 for $256 GB, $1349 for 512 GB, and $1749 for 1 TB. Cellular puts another $150 on the tab. Both sizes of iPad are available in either silver or space gray.

The new Apple Pencil costs $129, and the Smart Keyboard Folio is either $179 for the 11-inch model or $199 for the 12.9-inch model.

Remember, you can still get a regular iPad for as little as $329 and the original Apple Pencil is only $99, so if all you want is an iPad, you don’t need to spring for an iPad Pro. But if you’re using an iPad Pro as your primary work device and are willing to pay for the power, these new models are compelling upgrades.


Social Media: Apple has at long last updated the MacBook Air and Mac mini, and the company also released a significantly improved iPad Pro. Head over to our blog for all the details!

Understanding Dark Mode in macOS 10.14 Mojave

The feature Apple is promoting most heavily with macOS 10.14 Mojave is Dark mode, which the company advertises as “a dramatic new look that helps you focus on your work… as toolbars and menus recede into the background.” Let’s look at what Apple has done with Dark mode, after which you’ll have a better idea of what to think about while trying it.

Enable Dark Mode

First, to turn Dark mode on, go to System Preferences > General and click the Dark thumbnail to the right of Appearance. Mojave immediately switches to Dark mode, turning light backgrounds dark and swapping the text color from dark to light.

While you’re in System Preferences, click over to the Desktop & Screen Saver preference pane. If you scroll down in the Desktop Pictures list, you’ll discover a bunch of new wallpapers that blend well with Dark mode.

Dark Mode Support and Controls

You’ll notice that the color change takes place instantly not just in the Finder, but also in any apps that support Dark mode. Most of Apple’s apps support Dark mode and third-party developers are rapidly adding support to their apps as well. However, Dark mode requires explicit support from apps, so older apps that aren’t being updated will maintain their standard dark-on-light color schemes.

Some apps, such as Maps and Mail, give you additional options that change just how dark they get. In Maps, choose View > Use Dark Map to toggle between a dark map style and the familiar map style that mimics a paper map. Similarly, in Mail, go to Mail > Preferences > Viewing and deselect “Use dark backgrounds for messages” to return to a white background.

If you generally like Dark mode but have trouble reading light text on a dark background due to the reduced contrast, you may be able to choose a different font or style in the app’s preferences that makes the text more readable. Apps like Mail give you a fair amount of that sort of control.

For even more control over contrast, open System Preferences > Accessibility > Display. There you’ll find a Display Contrast slider that lets you make text lighter and backgrounds darker. You can also select Reduce Transparency to make it so items like the Dock and menu bar are solid colors, rather than allowing the background to bleed through. To separate dark and light further, select Increase Contrast, which increases the brightness of divider lines as well.

The Dark Side of Dark Mode

Contrast is necessary for pulling out fine details, but too much contrast can be uncomfortable or even painful—think about how you feel when someone turns on a bright light in a previously dark room. For visual comfort, it’s usually best to match your screen with the lighting of your surroundings. That’s why people who often work at night or with the window blinds down like dark modes—a bright screen seems brighter in a dimly lit room. That’s the theory behind the traditional dark text on a light background too, since the room will be quite light during the day.

So Dark mode can run into two problems. First is that using it during the day or in a brightly lit room may create an uncomfortable contrast between the screen and its surroundings. Controlling your room lighting can eliminate this as an issue. Second and more troubling, even apps that support Dark mode may have large content areas that are bright white, creating a strong contrast between the content area and the rest of the app. Many Web sites in Safari have this effect, as do documents in apps like Pages and Numbers. There’s no way around this scenario.

Even if Dark mode isn’t perfect, it’s worth a try if you have trouble looking at bright screens. Regardless, if it goes too far for you, one of the new dark wallpapers may be easier on your eyes. While most people aren’t overly light sensitive, a non-trivial percentage of the population is, particularly those who suffer from migraines or who have endured concussions, and those with a variety of ocular conditions. And if you’re on the other end of the spectrum—if Dark mode looks dirty and is hard to read—just stick with the traditional Light mode.


Social Media: Apple is promoting macOS 10.14 Mojave’s new Dark mode heavily. Read on to learn if it might be for you, how you can tweak its contrast settings, and what problems you might encounter.

Apple Unveils New iPhone XS, XS Max, and XR, and the Apple Watch Series 4

Apple has thrown back the curtain on its latest batch of iPhones and a new model of the Apple Watch. The company also announced plans to release iOS 12, watchOS 5, and tvOS 12 on September 17th. macOS 10.14 Mojave will follow a week later on September 24th.

X Appeal: The New iPhone XS, iPhone XS Max, and iPhone XR

Last year’s iPhone X was a massive hit, so Apple has gone further down that road, dropping the Home button and Touch ID and focusing on Face ID in this year’s iPhones. There are three models: the mid-level iPhone XS (pronounced “Ten Ess”), the big iPhone XS Max, and the less-expensive iPhone XR.

You can pre-order the first two on September 14th, and they’ll ship a week later. Those who want an iPhone XR will have to wait until October 19th to pre-order. Here’s how the pricing shakes out:

  • iPhone XS: 64 GB for $999, 256 GB for $1149, 512 GB for $1349
  • iPhone XS Max: 64 GB for $1099, 256 GB for $1249, 512 GB for $1499
  • iPhone XR: 64 GB for $749, 128 GB for $799, 256 GB for $899

What do you get for your money? All three new iPhones rely on Apple’s new A12 Bionic chip, which promises faster performance and reduced power consumption compared to last year’s A11 Bionic. Along with snappier overall responsiveness, the A12 Bionic enables new computational photography capabilities. Users of these iPhones will enjoy Smart HDR, which combines multiple images behind the scenes to produce better photos, and depth-of-field editing for adjusting the background behind a photo’s primary subject.

Apple also improved the camera hardware, enhancing the dual 12-megapixel rear-facing cameras in the iPhone XS and XS Max with larger, deeper pixels and an improved True Tone flash. The iPhone XR lacks 2x optical zoom because it has only a single rear-facing 12-megapixel camera, but thanks to the A12 Bionic’s processing power, it can still take photos in Portrait mode and do depth-of-field editing. The rear-facing cameras on all three models can capture up to 4K video at 60 frames per second—now with stereo sound. The front-facing camera on each iPhone is a 7-megapixel TrueDepth camera that can also capture 1080p video.

If you carry separate work and personal phones, or if you travel abroad frequently, you’ll appreciate the new dual-SIM capability that lets these iPhones support two phone numbers simultaneously, each with their own plan.

What differentiates these iPhones from one another? One big difference is the screens.

  • iPhone XS: 5.8-inch OLED “Super Retina HD” display with a 2436-by-1125 resolution at 458 ppi
  • iPhone XS Max: 6.5-inch OLED “Super Retina HD” display with a 2688-by-1242 resolution at 458 ppi
  • iPhone XR: 6.1-inch LCD “Liquid Retina” display with a 1792-by-828 resolution at 326 ppi

Apple makes much of the iPhone XR’s LCD display, which is essentially a newer and larger version of the screen in last year’s iPhone 8. It won’t look as good as the OLED screens in the iPhone XS models, but unless you’re watching a lot of video or playing photo-realistic games, you may not notice.

Another difference between these models is size. The iPhone XS is the smallest, clocking in at a few millimeters and grams under the iPhone XR. On the other end of the spectrum, the iPhone XS Max has essentially the same dimensions as the previous iPhone Plus models.

The other major difference between the iPhone XR and the iPhone XS models is the case material. The iPhone XS models have glass backs and are edged in stainless steel that comes in silver, space gray, and gold. In contrast, the iPhone XR features colorful aluminum casings in red, yellow, white, coral, black, and blue. Both are gorgeous, but if you’re like many people, a protective case will prevent you from appreciating the case material.

Should you consider upgrading to one of these new models? If your existing iPhone is on life support, absolutely. And, if you want the latest and greatest, the iPhone XS models are the best iPhones ever, particularly for photography. But for those with functional iPhones from the past few years, these new models are less compelling, especially since iOS 12 promises to speed up older devices as far back as the iPhone 5s.

If you decide to buy one, which model you choose probably depends on how much you’re willing to spend since these are Apple’s most expensive iPhones ever. The iPhone XR combines modern technology with a lower price than the other two models, and the decision between the iPhone XS and XS Max comes down to size and cost. Finally, if the prices for the new models are too high, you can still get the iPhone 7 starting at $449 and the iPhone 8 at $599.

Apple Watch Series 4: Bigger Screens and Health Monitoring

In a first for the Apple Watch line, Apple changed the size and shape of the Apple Watch Series 4, boosting the vertical screen dimensions to 40mm and 44mm, up from 38mm and 42mm, and making the screens a little wider to retain the same proportions. However, the new models are 1.1mm thinner and thus have less total volume. You’ll want to try on the different models before buying to see how they look and feel on your wrist. Happily, the Series 4 can use the same bands as previous models.

Apple claims the new display, which extends into the corners of the screen, is “edge-to-edge,” and while there still is a black border, it’s smaller than before. The overall viewing area is about 30% larger.

To use the extra screen space effectively and show off the power of its new S4 chip, the Series 4 comes with some new faces. The Infograph face can incorporate up to eight complications, the Breathe face moves in time with a deep breath, and Vapor, Fire, Water, and Liquid Metal faces animate behind virtual clock hands.

More practically, the Apple Watch Series 4 incorporates new and enhanced sensors. Later this year, the electrodes built into the Digital Crown and the back crystal let you record an electrocardiogram and, after 30 seconds, receive a heart rhythm classification that can identify signs of atrial fibrillation. Recordings are stored securely in the Health app, where you can share them with doctors. Even if you don’t use the ECG app manually, the Series 4 analyzes your heart rhythms in the background and alerts you if it detects irregular rhythms or if the heart rate exceeds or falls below a threshold.

Plus, the Series 4 can now use its accelerometer and gyroscope to detect hard falls. If you fall, the Apple Watch sends you an alert, and if you don’t move for 60 seconds after the notification, it calls emergency services and notifies your emergency contacts of your location.

Other improvements include a speaker that is 50% louder, a relocated microphone to make calls clearer, haptic feedback in the Digital Crown, a back made of sapphire crystal and ceramic for better cellular reception, and Bluetooth 5 for faster data transfer over greater distances.

All this technology comes at a cost, and Apple has raised prices to match. GPS-only models of the Apple Watch Series 4 cost $399, and cellular-capable models are $499 (plus you’ll need to pay an additional $10–$15 for a cell plan). The Apple Watch Series 3 remains available at lower prices: $279 for GPS and $379 for cellular. You can pre-order on September 14th, and the Series 4 will ship on September 21st.

Our take is that the new health-monitoring features of the Apple Watch Series 4 are compelling for anyone who is concerned about falls or heart monitoring. But the increased prices may steer those who are mostly interested in fitness features and iPhone notifications to the cheaper Series 3.


Social Media: It’s official! Apple has announced the snazzy new iPhone XS, massive iPhone XS Max, and budget-friendly iPhone XR, along with the Apple Watch Series 4, which could literally save your life. Read more on our blog:

When Should You Upgrade to macOS 10.14 Mojave, iOS 12, watchOS 5, and tvOS 12?

It’s that time of year again, when an Apple user’s thoughts drift to new versions of macOS, iOS, watchOS, and tvOS. Apple announced the new versions in June, and public betas have been available since. But once Apple makes macOS 10.14 Mojave, iOS 12, watchOS 5, and tvOS 12 available for free download, you’ll need to decide when to install each.

(Note that we say when and not if. There’s no harm in delaying major operating system upgrades until Apple has had a chance to squash early bugs. But waiting too long puts you at risk from security vulnerabilities and prevents you from taking advantage of new features. Plus, should you have to replace an Apple device unexpectedly, you will likely have to use the current operating system, which could be awkward if you weren’t ready.)

The hardest upgrade decision comes with macOS 10.14 Mojave. Whereas the last version of macOS—High Sierra—was a refinement upgrade that added few new features, Mojave introduces lots. Some people’s eyes will appreciate Dark mode, and the Dynamic Desktop changes subtly throughout the day. More practically, Stacks help organize files on cluttered Desktops, the Finder’s new Gallery view makes browsing images easier, and Quick Actions in the Finder’s Preview pane and in Quick Look let you work on files without even opening them. Apple significantly enhanced macOS’s screenshot and screen recording capabilities as well. And apps like Home, News, Stocks, and Voice Memos make the jump from iOS.

However, these features are bound to come with quirks and bugs, and Mojave’s new privacy and security controls may cause problems for older software. So we recommend waiting until at least version 10.14.1 or even 10.14.2 before upgrading. That gives you time to make sure your key apps are compatible with Mojave and for Apple to resolve any unanticipated problems.

iOS 12 is a different story, particularly if you have an older iPhone or iPad. That’s because Apple has focused on improving performance for such devices. If your device is bogging down, iOS 12 may give it a new lease on life. Also compelling is Screen Time, which helps you track your usage and set limits if you’re unhappy about how much time you spend giving Facebook your personal data. Screen Time even works for your entire family, so it could make dinner less device-intensive. A beefed-up Do Not Disturb lets you keep your iPhone from nagging you so much, and new features let you tamp down excessive notifications more easily. Finally, if you do the same things repeatedly, Siri Shortcuts can help you create your own Siri voice commands.

Our take is that iOS 12 is a good upgrade. Don’t pull the trigger instantly, since Apple may discover important bugs in the first week or two, but after that, upgrade when you have time to play with the new features.

watchOS 5 is linked to iOS 12, so you can’t upgrade your Apple Watch until your iPhone is running the latest. Most of the changes revolve around the Workouts app, with automatic detection of running workouts, a new Yoga workout, activity competitions, and more. Other new features include a Walkie-Talkie app, the arrival of Apple’s Podcasts app, a smarter Siri watch face, and improved notifications. There’s no downside to watchOS 5, so as soon as iOS 12 lands on your iPhone, set your Apple Watch to upgrade that night.

tvOS 12 is the easiest to agree to install. It’s a minor upgrade, with just a few new features. The most noticeable is a new aerial screensaver of Earth from low orbit, made by the crew of the International Space Station. You can also tap the touchpad of the Siri Remote while an aerial screensaver is playing to see where it was taken. When you start trying to type a password on the Apple TV, a notification on your iPhone lets you autofill that password. And finally, the Apple TV 4K gains support for Dolby Atmos soundscapes. So yeah, install tvOS 12 when it comes out, or let your Apple TV do it automatically.

As much as change can be hard, we’re excited about Apple’s new operating systems. Like you, we probably won’t end up using all the new features, but some will enhance the experience of being an Apple user.


Social Media: Apple is about to release four major operating system upgrades—macOS 10.14 Mojave, iOS 12, watchOS 5, and tvOS 12. When should you take the leap and install them? Short answer: it depends. Long answer: read on!