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Apple’s New AirPods Add “Hey Siri,” More Talk Time, and Optional Wireless Charging

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If you use Apple’s AirPods, you’re probably a fan. But if you haven’t tried them, you may not realize what you’re missing. They pair quickly and reliably with all your Apple devices, provide excellent audio quality, and sit comfortably in most people’s ears (more so than the wired EarPods). The AirPods are Apple’s most popular accessory—the company sold 35 million in 2018.

Apple has now unveiled the second-generation AirPods, the first hardware update since their initial release in December 2016. A new Apple-designed H1 chip designed for headphones provides faster connections, more talk time (up to 3 hours), and the convenience invoking Siri with “Hey Siri.” (With the first-generation AirPods, you can configure a double-tap to bring up Siri—when the AirPods are active, look in Settings > Bluetooth > AirPods.)

The new AirPods still cost $159 with a standard Lightning-based charging case, but Apple has also introduced the Wireless Charging Case, which is bundled with the new AirPods for $199 or available separately for both the first- and second-generation AirPods for $79. The Wireless Charging Case works with any Qi-compatible charging mat. It features a tiny LED indicator light on the front of the case to show the case’s charge status, and if you buy from Apple online, you can now get 19 characters of personalized engraving on the front of the case.

Social Media: Apple just released the second-generation AirPods with faster connections, more talk time, “Hey Siri,” and an optional Wireless Charging Case. The AirPods were great before, and now they’re better than ever. Details at:

Considering a New iMac? Wait No Longer—Updates Are Here!

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The iMac has long been the core of Apple’s desktop lineup, but it hasn’t received any updates since June 2017. Now, however, Apple has quietly updated the 21.5-inch iMac with Retina 4K display and the 27-inch iMac with 5K Retina display while keeping prices the same. The bargain-basement non-Retina 21.5-inch iMac remains for sale, but received no changes.

These updates are targeted at improving performance, so you won’t see any changes to the case, screen, or even networking capabilities. But if faster CPUs, GPUs, and memory are what you want, now’s a good time to buy.

The new 21.5-inch iMac boasts speedier 8th-generation Intel quad-core processors and an optional 6-core processor at the top of the line that deliver up to 60% faster performance than previous models. For even greater speed boosts—Apple claims up to 2.4 times faster performance—look to the 27-inch iMac, which now offers 9th-generation 6-core Intel Core i5 processors running at 3.0, 3.1, or 3.7 GHz. If that’s not enough, you can choose an 8-core 3.6 GHz Intel Core i9 processor for the best performance short of an iMac Pro.

Modern computers rely heavily on graphics processors for both silky smooth screen drawing and computationally intensive tasks. By default, both new iMac models have updated versions the previous Radeon Pro graphics chips, but anyone who needs more power can instead choose a blazingly fast Radeon Pro Vega. For the 21.5-inch model, Apple says the Radeon Pro Vega is up to 80% faster; for the 27-inch iMac, it’s up to 50% faster.

Note that both iMacs now use 2666 MHz RAM instead of the previous 2400 MHz RAM. It probably won’t make much of a performance difference, but it’s worth keeping the speed in mind if you’re buying RAM separately from the iMac.

For those ordering an iMac from the online Apple store, if the options you want are in the top-level configuration, start there rather than in the next configuration down. It’s possible to configure two Macs to have the same options for the same price but get a better Radeon Pro graphics processor if you start from the top-level configuration.

For storage, we generally recommend SSDs over Fusion Drives—add external storage if you need more space. Whatever you do, don’t buy an iMac with an internal hard drive because it will destroy the performance.

For those looking for the ultimate power in an iMac Pro, Apple also quietly added options for 256 GB of RAM (for a whopping $5200) and a Radeon Pro Vega 64X GPU ($700) while simultaneously dropping the prices on some other RAM and storage options.

Social Media: After a nearly two-year gap, Apple has updated the 21.5-inch and 27-inch iMacs with faster processors, more capable graphics chips, and faster memory—all for the same prices as before. Read more at:

Social Sites As Backup?

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Its probably safe to say the best thing about social platforms is sharing images. Instagram is built exclusively on pictures and has become as ubiquitous as “Kodaking” was back when the Brownie was invented. Photos on social media are fun and inspiring in so many ways. Yet some of us rely on platforms like Facebook and Instagram for backup and access to our pictures; March 13th’s outage is just one more reminder that social platforms should not be used for back up. When you are choosing an online solution for backup, here are a few questions we think you should ask:
  • Are my images being compressed? How much?
  • Are my private images really private?
  • Who can view, edit or delete them? Can I?
  • Can I easily access them any time I want?
  • Am I able to locate the image I need quickly?
  • Who controls my copyright?
  • Will my images be used for unintended purposes like training artificial intelligence facial recognition without my permission? We’re looking at you Flickr and IBM.
  • Can I answer these questions, or will a deep dive in to Terms Of Service be required?
Enjoy your photo feed on social media. We love it too–especially when we’re friends with you and we follow each other. We don’t think social sites have a role in a sound backup strategy. A good backup is a 3-2-1 system: 3 copies of important files and photos on at least 2 different types of storage and 1 copy off site.

Did You Know Families Can Share Mac and iOS Apps Purchased from the App Store?

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Have you ever looked over your spouse’s shoulder and thought, “Hey, that’s a cool app.”? If you set up Family Sharing (in System Preferences > iCloud on the Mac, and in Settings > Your Name in iOS), you can download almost any app that someone else in your family has purchased on either the Mac App Store or the iOS App Store. How you find these shared apps depends on the platform. On a Mac running macOS 10.14 Mojave, open the App Store app, click your email address at the bottom of the sidebar, and then click the name next to “Purchased by” to see another family member’s purchases. In iOS 12’s App Store app, tap your icon at the upper right, tap Purchased, and then tap a family member to see their purchases (note that you can select Not on this iPhone/iPad to narrow the choices). Click or tap the cloud icon to download a purchased app.

Here’s How to Capture a Full-Screen Screenshot of a Web Page

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You know that Command-Shift-3 takes a screenshot of the entire screen and Command-Shift-4 lets you pick a window, menu, or arbitrary selection for your screenshot. And Mojave introduced Command-Shift-5 to give you an interface to screenshots and screen recordings. But how would you capture a screenshot of a long Web page that requires scrolling? Rather than stitching multiple screenshots together, try this trick in the Google Chrome Web browser. Control-click anywhere on a page you want to capture and choose Inspect. Press Command-Shift-P to open Chrome’s Developer Tools command menu. Type “capture” and then click “Capture full size screenshot” to download a screenshot of the page as a PNG file. (When you’re done, close the Developer Tools by clicking the X in the upper-right corner.)

Apple Music Can Be Your Personal DJ

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If you’re an Apple Music subscriber, you probably know that it can play music that’s related to a particular artist or track—just tell Siri, “Play a radio station based on the Beatles” to get a bunch of songs from the likes of the Rolling Stones, Simon & Garfunkel, and Elton John. That radio station will show up in the Radio screen in the iOS Music app and in iTunes on the Mac. But you may not have realized that Apple Music can create a special radio station just for you, based on tracks you’ve played before, added to your library, or “loved.” To create it, just tell Siri, “Play my radio station.” Once made, it shows up with all the other radio stations, with your name underneath—it may not appear immediately. This can be a great way to get a selection of songs you’re almost certain to like, and the more you use Apple Music, the more it should adjust to your listening habits.

 

Did You Know You Can Use Your Mac Laptop Closed with an External Screen and Keyboard?

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Those of you who use a Mac laptop—a MacBook, MacBook Air, or MacBook Pro—probably know you can connect it to a large external display for more screen space. But sometimes it’s not convenient to have your Mac open on your desk next to the big screen. If you’d like to close your Mac’s screen and just use the external display, you can! The trick to enabling closed-display mode is that your Mac must be plugged into an AC outlet and you must connect an external keyboard and mouse or trackpad—either USB or Bluetooth. (If you’re using any Bluetooth devices, go to System Preferences > Bluetooth > Advanced and make sure “Allow Bluetooth devices to wake this computer” is selected.)

Troubles with Messages? Read On for Ten Possible Solutions

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Apple’s Messages app for iOS and macOS generally works well, but when it doesn’t, figuring out what’s wrong and how to fix it can take some doing. Here are a few of the most common solutions we’ve come across for problems with sending and receiving messages.

Help Android-switcher friends turn off iMessage

Do you have a friend who previously used an iPhone but later switched to an Android phone? People like that can confuse your copy of Messages, which doesn’t know if it should send to them via iMessage (no) or SMS (yes). If you text with someone in this situation, get them to deregister from iMessage.

Check device connectivity

If messages aren’t flowing when you think they should be, the first “is it plugged in?” thing to check is connectivity. Make sure that your iPhone has at least cellular service (for SMS) and cellular data (for iMessage) and that your iOS device isn’t in Airplane mode. In the case of a Mac, make sure it’s connected to your network.

Relaunch the Messages app

Force-quitting in iOS isn’t something you should do willy-nilly, since it slows down your device and hurts battery life, but it’s worth trying if Messages isn’t sending or receiving messages correctly. Double-press the Home button on Touch ID devices or swipe up and to the right from the bottom of the screen on Face ID devices, then swipe up on the Messages app thumbnail to force-quit it. On the Mac, just quit and relaunch Messages.

Toggle iMessage off and back on

Here’s an easy one. In iOS, go to Settings > Messages and turn the iMessage switch at the top off and back on. iMessage may take a minute or two to reactivate. On the Mac, go to Messages > Preferences > iMessage > Settings, uncheck Enable This Account, and then log in again.

Toggle Messages in iCloud off and back on

With the new Messages in iCloud feature, Apple syncs conversations through your iCloud account. If messages from one device aren’t showing up properly on another device, in iOS, go to Settings > Your Name > iCloud and turn Messages off and back on. On the Mac, go to Messages > Preferences > iMessage > Settings and uncheck and recheck Enable Messages in iCloud.

Verify your phone number and email addresses are correct in Messages settings

SMS relies on a phone number, and you can be contacted via iMessage via a phone number or email address. Make sure you can be reached at all the appropriate ones. In iOS, go to Settings > Messages > Send & Receive to check. On the Mac, look in Message > Preferences > iMessage > Settings.

If they’re not right, fix them in iOS in Settings > Passwords & Accounts > iCloud > Your Name > Contact Information, by tapping Edit in the Reachable At section. On the Mac, you add these addresses with the plus button in System Preferences > iCloud > Account Details > Contact.

Verify that SMS fallback is enabled

When you’re in an area with sketchy cell service, there may not be enough of a data connection for iMessage to work. In such a situation, SMS text messages are more likely to get through, but Messages will try to send to iMessage users via SMS only if you turn on Send as SMS in Settings > Messages.

Check text message forwarding settings

If you’re receiving SMS messages on your iPhone but not any of your other devices, make sure Text Message Forwarding is enabled for the relevant devices (they need to be signed in to the same iCloud account). On your iPhone, look in Settings > Messages > Text Message Forwarding.

When in doubt, restart

Restarting can resolve all manner of problems, so it’s always worth a try if all the settings and accounts are correct. On the Mac, of course, just choose Apple > Restart. For iOS devices with Touch ID, press and hold the top button until the Slide to Power Off slider appears. For those with Face ID, press and hold the side (iPhone) or top (iPad) button and one of the volume buttons until the slider appears.

Reset network settings in iOS

Finally, the most voodoo of the fixes we’ve seen work is to reset network settings in iOS. You don’t want to start with this option because doing so also resets Wi-Fi networks and passwords, cellular settings, and VPN settings. But if all else fails, go to Settings > General > Reset > Reset Network Settings.

If none of these techniques fix your problem, let us know and we’ll see what we can do to help!

Social Media: Having trouble with sending or receiving in Messages? Read this article for solutions to common texting problems:

Apple Has Disabled Group FaceTime to Prevent Pre-call Eavesdropping

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A serious bug has been discovered in Apple’s Group FaceTime multi-person video chat technology. It allows someone to call you via FaceTime and then, with just a few simple steps, listen in on audio from your iPhone, iPad, or Mac while the call is ringing, before you have accepted or rejected it. To prevent the problem from being exploited, Apple says it has disabled Group FaceTime and promises a fix “later this week.”

In the meantime, if you’re still concerned (there were some reports of people being able to invoke the bug even after Apple disabled Group FaceTime), we recommend turning off FaceTime entirely in Settings > FaceTime in iOS and by launching the FaceTime app in macOS and then choosing FaceTime > Turn FaceTime Off. (Or just be quiet when a FaceTime call comes in.) Apple may be able to fix the problem without requiring users to update software; if iOS and macOS updates do prove to be necessary, we recommend that you install them sooner rather than later.

Don’t Use Rules in Apple’s Mail to Send “Out of Office” Replies

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It’s helpful to unplug occasionally and ignore email while on vacation or otherwise away from your work routine. And it’s a good idea to set up a vacation auto-responder to tell correspondents what to do in your absence. It might be tempting to create such an auto-reply with a rule in Mail on the Mac, but resist the temptation! It’s way too easy to end up sending replies to every message from a mailing list or to addresses that will themselves reply back, causing a mail loop where each message generates another reply, ad infinitum. Instead, always set up such auto-responders in the server settings for your email provider, which are better about avoiding mail loops. Here are instructions for Gmail, iCloud, Outlook.com, Spectrum, Xfinity/Comcast, and Yahoo. If you use a different email provider, the instructions will likely be similar; check with your provider for details.