Posts

Can’t Remember When Your Warranty Expires? iOS 12.2 Lays It Out

/in /by

With luck, you should never need to check your iPhone’s or iPad’s warranty status. But bad things do happen to good devices. In iOS 12.2, Apple has just made it easier to figure out if your device is still under warranty or covered by AppleCare+. Go to Settings > General > About, where you’ll find a new entry that’s either called Limited Warranty (the basic Apple warranty) or AppleCare+ (the extended warranty you can buy). The entry shows the expiration date, and tapping it provides more details on the Coverage screen. If your iPhone or iPad doesn’t have AppleCare+ but is eligible for it, you can even buy it from this screen. You won’t see anything if your device is out of warranty and no longer eligible for AppleCare+.

Beware Microsoft Office 365 Phishing Attacks!

/in /by

We’re seeing an uptick in email phishing attacks purporting to come from Microsoft about Office 365. They’re quite convincing messages that tell users that their credit card payment has failed, that an account needs renewing, or that a password needs to be confirmed. Needless to say, they’re all complete scams, and clicking a link in them takes you to a malicious Web page that will try to steal your password or credit card details. As we noted in “Gone Phishing: Five Signs That Identify Scam Email Messages,” large companies never send email asking you to click a link in order to log in to your account, update your credit card information, or the like. Hover over links to see where they go before clicking anything, and stay safe out there!

Clean Up Old Tabs in Safari in iOS with This Quick Trick

/in /by

Every time you tap a link to open a Web page in Safari on your iPhone or iPad, it automatically opens a new tab. That’s fine until you realize that you have oodles of old tabs open, making it difficult to find any particular tab. To close all your old tabs in one fell swoop, press and hold on the tab button, then tap Close All X Tabs in the popover that appears.

Is Your Apple Watch Out to Lunch? Check These Settings

/in /by

Is your Apple Watch failing to turn on its screen when you raise it, display notifications from your iPhone, or even update the time zone? watchOS has four modes accessible from Control Center (swipe up from the bottom of the screen) that are useful but can cause confusion if you forget to turn them off:

  • Silent Mode: In Silent mode, your Apple Watch won’t make any sounds, but will provide haptic feedback you can feel on your wrist.
  • Theater Mode: When in Theater mode, your Apple Watch not only turns on Silent mode, it also keeps the screen dark unless you tap the screen or press a button.
  • Do Not Disturb: As with Theater mode, enabling Do Not Disturb turns on Silent mode and prevents notifications from lighting up the screen.
  • Airplane Mode: Invoking Airplane mode turns off the Apple Watch’s Wi-Fi and Bluetooth radios, and the cellular radio if your watch supports that. Without Wi-Fi and Bluetooth, the watch can’t communicate with your iPhone and will thus miss notifications and time zone changes.

Photos Not Syncing between Devices Properly via iCloud Photos?

/in /by

iCloud Photos (which Apple previously called iCloud Photo Library) is wonderful when it’s working. Take some photos on your iPhone, and they appear on your Mac and iPad a minute later. Delete unnecessary shots and edit the others on your Mac, and your iPhone and iPad reflect those changes almost immediately. But what if changes aren’t syncing? Photos in iOS and macOS can pause syncing for a variety of reasons, and sometimes it doesn’t restart when it should. To see if this is happening, go to the very bottom of the Photos view in Photos, where it lists the number of photos and videos you have stored. Below that number is the sync status. If it has a reason and a Resume link, click or tap Resume to start it again.

Look before You Leap with Safari’s Link Preview

/in /by

When you follow a link in Safari, you generally don’t know where you’re going to end up. That’s fine most of the time, but what if you’re concerned that a site might be trying to trick you into going somewhere malicious? Safari provides an easy way to look at the URL under a link. On the Mac, choose View > Show Status Bar, hover your pointer over the link, and look at the bottom of the window. In iOS, touch and hold a link (don’t press for 3D Touch) until a popover appears, showing the link and giving you options for opening it. The most important thing to look at is the domain—us.norton.com in the screenshots. It should match where you think you’re going, or at least look reasonable. If the URL is dubious, don’t follow the link.

Use Emergency Bypass and You’ll Never Miss a Call or Text from Important People

/in , /by

There’s little worse than missing an important call or text because your iPhone was in Do Not Disturb mode or because the Mute switch was engaged. If there are certain people—a spouse, parent, or child—whose calls and texts you always want to break through the cone of silence, iOS has a solution: Emergency Bypass. When enabled for a particular contact’s ringtone or text tone, Emergency Bypass ensures the sound and vibration will happen regardless of Do Not Disturb or the Mute switch position. To set up Emergency Bypass, edit the person’s contact card in the Phone or Contacts app, tap Ringtone, and enable Emergency Bypass. You can turn on Emergency Bypass separately for calls in the Ringtone settings and for texts in the Text Tone settings. And remember, you can always set someone’s tone to None and enable a vibration instead to ensure Emergency Bypass doesn’t allow a call to interrupt a movie, play, or concert.

A Quick Trick to Turn Your iPhone into a Magnifying Glass

/in /by

It’s maddening to want to read a serial number or other bit of fine print that you can barely see. But fret no longer—your iPhone or iPad makes a fabulous magnifying glass! Assuming Magnifier is enabled in Settings > General > Accessibility > Magnifier, you can bring it up by pressing the Home button (for Touch ID devices) or side button (for Face ID devices) three times quickly. If that’s too hard to remember, you can also add a Magnifier button to Control Center in Settings > Control Center > Customize Controls. The special camera viewfinder is zoomed automatically, but you can change the zoom level with the slider, tap the flash icon to turn on the LED light (if available on your device), enable a filter to change the color or contrast, or lock the focus by tapping the lock icon. You can also freeze the image by tapping the white shutter button, which is great for grabbing a picture of a tiny serial number on the back of some device (tap that button again to resume using Magnifier). To leave Magnifier, press the Home button or swipe up from the bottom of the screen.

Did You Know Families Can Share Mac and iOS Apps Purchased from the App Store?

/in /by

Have you ever looked over your spouse’s shoulder and thought, “Hey, that’s a cool app.”? If you set up Family Sharing (in System Preferences > iCloud on the Mac, and in Settings > Your Name in iOS), you can download almost any app that someone else in your family has purchased on either the Mac App Store or the iOS App Store. How you find these shared apps depends on the platform. On a Mac running macOS 10.14 Mojave, open the App Store app, click your email address at the bottom of the sidebar, and then click the name next to “Purchased by” to see another family member’s purchases. In iOS 12’s App Store app, tap your icon at the upper right, tap Purchased, and then tap a family member to see their purchases (note that you can select Not on this iPhone/iPad to narrow the choices). Click or tap the cloud icon to download a purchased app.

Choose between Archiving and Deleting Messages in iOS Mail

/in /by

When you’re viewing a message in Mail on an iPhone or iPad, you get five buttons: Flag, Move, Archive or Delete, Reply/Forward/Print, and New Message. But what determines whether that third button is Archive or Delete? iOS hides that option in Settings > Passwords & Accounts > YourEmailAccount—the details then vary by account type before you see the Move Discarded Messages Into options.

  • iCloud as your primary address: Mail (under Advanced) > Advanced
  • iCloud as a secondary address: Account > Mail > Advanced
  • Gmail or other email provider: Account > Advanced

But what if you want to archive a message when you have Deleted Mailbox selected, or vice versa? Simply tap and hold on the Archive or Delete icon, and a popover appears, giving you both choices.