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Consider USB Peripherals When Troubleshooting Mac Problems

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If you’re experiencing a sporadic problem with your Mac, the sort of thing that happens often enough to be annoying but not so frequently as to be reproducible, allow us to suggest one little-known troubleshooting tip. Malfunctioning USB devices—keyboards, mice, hubs, printers, etc.—can sometimes cause truly inscrutable problems ranging from startup issues to kernel panics. USB-caused issues aren’t common, but when they do happen, they can be challenging to track down. If you’ve tried everything else, disconnect all unnecessary USB devices and, if possible, swap your wired keyboard and mouse for another set. Then see if the problem goes away.

(Featured image by Adam Engst)

Use the Driving ETA Feature in iOS 13’s Maps App to Share Your Arrival Time

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A small but welcome new feature of iOS 13 is Driving ETA, which helps you share your estimated time of arrival with a contact whenever you’re navigating with the Maps app. To use Driving ETA, start navigating to a destination in Maps, tap Share ETA at the bottom of the screen, and pick the person with whom you want to share your location and arrival time. (You’ll share in Maps with iOS 13 users and via Messages with everyone else.) The other person will receive a notification of your ETA and if you’re delayed, updated times. You do have to start navigation in Maps to use Driving ETA, so it’s a little inconvenient when you already know the route, but it’s a brilliant feature for long-distance trips.

(Featured image by Dan Gold on Unsplash)

Need to Charge Your iPhone or iPad More Quickly? Get a Higher Wattage Power Adapter

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By default, most iPhones and iPads ship with Apple’s tiny 5-watt power adapters. They work, but not quickly. However, the iPhone 8 and later, all models of the iPad Pro, and the most recent iPad Air and iPad mini models support fast charging when connected to higher wattage power adapters. You may have an older one of these around, or you can buy a new one. Apple has bundled with iOS devices or sold 10-watt, 12-watt ($19), and 18-watt ($29, USB-C) power adapters, and the company has also produced 29-watt, 30-watt ($49), 61-watt ($69), and 87-watt ($79) USB-C power adapters for Mac laptops. Plug your compatible iPhone or iPad into one of these chargers with an appropriate cable (for a USB-C charger, you’ll need a USB-C to Lightning Cable, $19), and it will charge significantly more quickly. Look for a wattage rating on the adapter itself, or multiply the output volts and amps together to get watts.

(Featured image by Matthew Henry on Unsplash)

Apple’s New AirPods Pro Offer Active Noise Cancellation and Better Fit

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Are you a fan of Apple’s AirPods, or have you had trouble with them staying in your ears? Either way, you might like the just-released AirPods Pro, which offer a new design with three sizes of soft, flexible, silicone ear tips and welcome new capabilities. The ear tips should make the AirPods Pro fit better for more people, and an Ear Tip Fit Test will tell you which size is right for your ears. The hot new feature is Active Noise Cancellation mode, which significantly cuts down on the background din of planes, trains, and automobiles. Alternatively, Transparency mode reduces surrounding noise while still letting you hear important announcements and stay aware of the environment around you. And, of course, Apple promises superior sound quality. The AirPods Pro cost $249 and come with a Wireless Charging Case.

(Featured image by Apple)

iOS 13 Replaces 3D Touch with Tap-and-Hold

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Do you use 3D Touch on your iPhone? From 2015 through 2018, every iPhone from the iPhone 6s through the iPhone XS supported 3D Touch, other than the iPhone SE and iPhone XR. With 3D Touch, you could (sometimes) press a control, and then press a little harder to make additional options appear. But because the 3D Touch hardware was expensive, it never made its way to the iPad or iPod touch. Apple replaced 3D Touch in the entire iPhone 11 line this year with the iPhone XR’s simpler Haptic Touch hardware that provides haptic feedback—the sensation of touching something—when you tap-and-hold (or long-press, if you prefer) on an object. With iOS 13, 3D Touch is gone, and almost everything it could do, you now accomplish with a tap-and-hold. So give it a try—long-press icons on the Home screen, panels in Control Center, messages in Mail, links in Safari, and a lot more.


(Featured image by Adi Goldstein on Unsplash)

Do You Put Dates in Filenames? Use This Format for Best Sorting

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There are plenty of situations where it makes sense to put a date in a filename, but if you don’t use the right date format, the files may sort in unhelpful ways. For instance, using the names of months is a bad idea, since they’ll sort alphabetically, putting April before January. And although the Mac’s Finder is smart enough to sort filename-3 before filename-20, most other operating systems are not (because 2 comes before 3). So, to make your life—and the lives of everyone with whom you share files—a little easier, use this date format, which is guaranteed to sort correctly everywhere: YYYY-MM-DD. That translates to a four-digit year, followed by a two-digit month (with a leading zero if necessary), and a two-digit day (again, with a leading zero if need be).

(Featured image by Henry & Co. on Unsplash)

Beware Scammers when Selling Your Old Tech Hardware Online

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Whenever Apple releases hot new hardware, it’s tempting to order the latest and greatest and then put your old Mac or iPhone up for sale on a classifieds site like Craigslist. If you do that, be cautious about potential buyers—it’s increasingly common for a scammer to request that you ship them the device and then to “pay” you by forging payment email from PayPal or using a stolen PayPal account (whose owner will likely get PayPal to take the money back from you). Instead, insist on an in-person meeting in a public place and payment in cash or via a digital method like Apple Pay Cash or Venmo that can’t be canceled once you accept the money. Or, if the location and payment amount (under $1000) work, meet in a nearby post office and request payment via money order (US or Canada) that you can verify on the spot. Craigslist has more advice.

(Featured image modified from an original by Vitabello from Pixabay)

Which Precise Mac Model Do You Have? Here’s How to Find Out

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Apple likes to keep Mac names simple, but that’s not always helpful. For instance, if you want to add RAM to your Mac, it’s not good enough to know that it’s an iMac. You’ll need to know that it’s a 27-inch iMac with Retina display from late 2014. To find that out, choose About This Mac from the Apple menu. In some cases, you might even need to know the model identifier, which is a numeric code that’s accessible if you click the System Report button in the About This Mac window, and then click Hardware at the top left of the System Information window. It will be something like iMac15,1.

(Featured image modified from an original by Startup Stock Photos from Pexels)

Want to Use Your Friends’ Nicknames in iOS? Here’s How

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If you have a friend whom you refer to only by his nickname, it can be annoying to feel like you should use his proper first name when adding him to Contacts. Worse, then he shows up in Messages with a name you don’t recognize as easily. Here’s how to convince iOS to use his nickname instead. Open his card in Contacts, tap Edit, scroll to the bottom, tap Add Field, and tap Nickname. That puts a Nickname field at the top, under his proper name, for you to fill in. To get iOS to use it, go to Settings > Contacts > Short Name and enable Prefer Nicknames. From then on, you can enter your friend’s nickname instead of his proper name in apps like Messages and Mail, and iOS will also display it instead of his name everywhere.

(Featured image by Yuri Manei from Pexels)

Personalize Your Mac with Custom Document Icons

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Do you have a document that you open regularly, perhaps from your Desktop? If you’d like to make it stand out from other documents, why not give it a custom icon? This was common practice on the Mac back in the day, and it’s still possible in modern versions of macOS. Go to Google Images and search for “searchTerm icon” to see what images are available. (It’s fine to use any graphic for one-time personal use; if you’re planning to distribute the file or publish the icon in any way, make sure to read and honor any licensing requirements.) Download an image you like (Control-click it and look for a Save Image command), open it in Preview (where you can delete any background or crop as desired), press Command-A for Select All, and Command-C to copy the image. Then select the icon for the file you want to customize, press Command-I to open its Get Info window, click the current icon in the upper-left corner (it gets a faint highlight outline), and press Command-V to paste.

(Featured image by Andrew Wulf on Unsplash)