How to Recover Space by Offloading Unused Apps in iOS 11

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Running low on space on your iPhone or iPad in iOS 11? This problem may be easier to deal with than you expect because Apple has added a quick way to free up storage space by removing unneeded apps. Go to Settings > General > iPhone/iPad Storage, where you’ll see a Recommendations section. This section may include an option to Offload Unused Apps with an estimate of how much space you could save. Tap Enable to allow iOS to remove apps that you haven’t launched in a while—this happens only if you’re low on space. iOS preserves any documents or data associated with the offloaded app, and the app’s icon remains on the Home screen, with a cloud badge. Tapping the app icon reloads it from the App Store, assuming it’s still available. If you find yourself waiting for apps to reload often and you can clear space in other ways, you can disable the feature in Settings > iTunes & App Store > Offload Unused Apps.

Did You Know Your EarPods Work as a Remote Shutter Button for Photos?

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Have you ever composed the perfect photo in the iPhone’s Camera app and then been unable to tap the shutter button without jiggling the iPhone and blurring the image? That can be especially difficult with macro shots that require physical contortions to position the iPhone properly. Sometimes, pressing one of the physical volume buttons on the iPhone to trigger the shutter is the solution. But, even better, connect your iPhone’s wired EarPods and then press one of their volume buttons to take a photo. Bonus tip—the EarPods’ buttons also work to start and stop video recording!

Look Up All Sorts of Information with a Quick Click or Tap on the Mac

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Apple makes it easy to look up information about any word you can see on your Mac, in nearly any app. To access this information, Control- or right-click the word and choose Look Up “word”, use the trackpad to tap the word with three fingers, or hover the pointer over it and press Command-Control-D. macOS displays a popover with a dictionary definition. And in 10.12 Sierra and later, you can also swipe right with two fingers on the trackpad (or click the buttons at the bottom) to see much more in the popover, including Wikipedia entries, apps, news, sports info, movies, TV shows, music, maps, Twitter accounts, and more. Give it a try a few times, and it might become a habit!

What OS Version Are You Running? Here’s How to Find Out.

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In Troubleshooting 101, one of the first questions is always, “What version of the operating system are you running?” There’s a big difference between Mac OS X 10.6 Snow Leopard and macOS 10.13 High Sierra, and the solution to any particular problem will likely revolve around knowing what operating system is in play.

The same is true of Apple’s other operating systems: iOS, watchOS, and tvOS. And, although they aren’t quite in the same category, Apple’s AirPods and HomePod both have system software that can be updated as well.

For the next time you’re experiencing a problem, here’s how to find the version of each of Apple’s operating systems.

macOS

On the Mac, click the Apple menu in the upper-left corner of the screen and choose About This Mac. A window opens, displaying the name (macOS High Sierra shown here) and version (10.13.4) of the running version of macOS.

Every now and then, it can be important to learn the build number too—it’s one step more specific than the version number. A new Mac may have a different build number of the same version of macOS, for instance, or Apple may push out a silent security update that changes the build number. To find the build number, simply click the version number—the six-character build number (17E202) appears in parentheses, as above.

iOS

On an iPhone, iPad, or iPod touch, you find the version number in Settings > General > About. Scan down the screen until you see the Version line, which tells you both the version of iOS and the build number.

watchOS

There are two ways to find the version of watchOS running on an Apple Watch:

  • On the watch, open the Settings app, scroll down to and tap General, tap About, and then scroll down until you see Version.
  • On your iPhone, open the Watch app and make sure My Watch is selected in the bottom button bar. Then go to General > About to see a screen that displays much the same information as the Settings app on the watch, including the version number.

tvOS

By now, you can probably guess that on an Apple TV you go to Settings > General > About to find the tvOS version. Apple is nicely consistent in this regard. That said, only the fourth-generation Apple TV and Apple TV 4K run tvOS. The obsolete second- and third-generation Apple TVs are instead based on a stripped-down version of iOS, and the first-generation Apple TV is an entirely different beast yet, with its large white case and internal hard drive.

AirPods

You’re unlikely to need to check the version of your AirPods, but if it ever comes up, make sure the AirPods are either connected to their host iOS device or in their case with the top open. Then, on the host iOS device, go to Settings > General > About > AirPods and look for the Firmware Version line.

HomePod

Although the HomePod shipped only recently, Apple has promised software updates that will allow two HomePods in a room to provide true stereo sound and support multi-room audio if you’ve sprinkled HomePods around your house. To check the version of the HomePod software, open Apple’s Home app, make sure Home is selected in the bottom toolbar, and then press and hold on the HomePod’s tile until it opens. Then tap the Details button in the lower right and scroll down until you see the Version line.

Social Media: Quick! Can you find the current operating system version for all your Apple devices? Learn how to carry out this essential troubleshooting task—it’s easy!

Teach Siri How to Pronounce Names Properly

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Siri is supposed to be a competent voice assistant, but sometimes Siri can’t even pronounce your own name correctly! Luckily, it’s easy to fix Siri’s pronunciation for any name. Just say to Siri, “Learn how to pronounce Jill Kresock.” (Siri defaults to “krehsock” rather than the correct “kreesock” in this case.) Siri first asks you to say the person’s first name and then presents a list of options for the best pronunciation. Tap the play button next to each option to hear it, and tap Select for the one you like best. If none are good, tap Tell Siri Again and say the name again, perhaps changing your enunciation slightly. Once you’ve set up the first name, Siri will ask you to say the person’s last name, after which you can pick the best pronunciation for the last name.

Fix a Frozen Finder with This Quick Tip

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Finder freezes. They shouldn’t happen at all, and they don’t happen often, but it’s not unheard of for your Mac’s Finder to freeze, freak out, or otherwise stop responding properly. To bring it back to life, hold down the Option key, click and hold the Finder icon in the Dock, and choose Relaunch. (If the “click and hold” action feels odd, you can instead hold down Control and Option, and then just click.) In theory, you should be able to keep working normally after the Finder relaunches, but we recommend restarting your Mac afterward just to be safe.

Moment Helps You Gauge Your iPhone Use and Offers Parental Oversight Option

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Smartphone addiction is real. Do you check your iPhone before you get out of bed? During family dinners? Right before you go to sleep? Constantly during the day even when you’re on vacation? If you—or your family members—feel that you’re disappearing into your phone too often or at inappropriate times, it may be time to do something about it.

To start, you might want to quantify the problem, and for that, you can turn to a free iPhone app called Moment. Written by developer Kevin Holesh, Moment is designed to track three key pieces of data:

  • How often you pick up your iPhone every day
  • How much time you spend on your iPhone
  • Which apps you use the most

It then uses that information to paint a picture (well, not literally) of your iPhone use. Most people underestimate how much time they spend on their iPhones by about 100% (the average Moment user uses their iPhone for nearly 4 hours per day!). Knowing how much time you spend is the first step toward using your phone intentionally, rather than as a conduit to a constant stream of social media updates (look at the stats shown below), email messages, and quick-hit entertainment.

To get started, use the App Store app to install Moment, and then launch the app. It starts tracking your usage immediately, although once per week you’ll need to take screenshots of Settings > Battery so Moment can figure out how long you use each app. Then ignore Moment for a few days so it can gather some data.

On the main Screen Time screen, Moment shows how much time you’ve spent on your phone today, along with a scrolling bar graph of how much time you spent every day since you installed Moment. Don’t get too hung up on these raw numbers, though, since Moment tracks every second the screen is on. You probably aren’t concerned about time spent reading an ebook or working out with an app that talks you through a routine.

To view both a breakdown by app and a timestamp for each time you picked up your iPhone, tap any day’s entry, and to see how much you use a particular app on average, tap it in the day view. You can answer a Yes/No question about whether you’re happy with how much you use the app, which informs the Time Well Spent aggregate data about which apps people are and are not concerned about.

All that is helpful, but for a more useful overview, tap Insights and then Week. You’ll see graphs of your usage patterns for screen time, waking life, pickups, most used app, and sleep (this depends on your first and last pickups of the day, so take its data with a grain of salt). Tap any graph to see more detail, but wait until you’ve used Moment for a while.

Everything we’ve described so far is free, but Moment offers additional features for a one-time $3.99 in-app purchase. They let you exclude certain apps from the app-use detection, if you don’t want to be dinged for using apps that are necessary or otherwise positive. You can receive quick reminders about your usage, and set daily time limits. There is even a 14-day Phone Bootcamp course that helps you rethink your relationship with your phone.

More interesting for parents is Moment Family, a subscription service ($26.99 for 6 months or $44.99 for 12 months) that allows you to monitor your entire family’s screen time with Moment, set phone-free dinner times, and enforce daily limits.

So if you’re perturbed by the amount of time you spend using your iPhone every day, give Moment a try. On its own, it won’t solve your problem but by showing you exactly how often you turn to your phone—and for what apps—it can help you regain control over your usage patterns. And if others in your family have trouble putting their iPhones down at dinner or to do homework, Moment Family could be the answer.

Social Media: Bothered by how much you find yourself using your iPhone for social media? Use the Moment app to quantify the problem. An added subscription can also help an entire family reduce excessive iPhone use.

Solving the Mystery of Missing Messages Notifications

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A client got in touch recently with a maddening problem. When he received texts on his iPhone, Messages displayed notifications for messages from everyone…except his wife! Needless to say, this was a problem. Since notifications appeared correctly for other people, it wasn’t related to overall settings. It turned out that he—or someone else, or iOS gremlins—had inadvertently enabled the Hide Alerts switch for the Messages conversation with his wife. To fix it, all he had to do was display the conversation in Messages, tap the i button at the upper right, and disable Hide Alerts. (In the Mac version of Messages, click the Details button and look for the Do Not Disturb checkbox.) It’s a good feature designed to let you mute a chatty group conversation, but it can cause stress if applied to the wrong conversation accidentally.

Use Modifier Keys to Do More—a Lot More—with Mouse Drags

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Dragging files and folders around is core to the Mac experience—drag a file from one folder to another to move it, drag a folder from one drive to another to copy it. But did you know that if you hold down the Option key while dragging a file in the Finder, you’ll get a green + pointer and it will make a copy in the destination? That’s easier than duplicating, moving, and renaming the file. Similarly, if you want to move a large folder from one drive to another, hold down the Command key during the drag to do in one step what would otherwise require copying, trashing, and emptying the Trash. Finally, if you want an alias, hold down the Command and Option keys while dragging, and presto, the original stays put and an alias appears in the destination.

There’s a Hidden Keyboard Shortcut Cheat Sheet in Your iPad

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If you’re working on an iPad with a physical keyboard—either a Bluetooth keyboard or an iPad Pro with Apple’s Smart Keyboard—there are quite a few keyboard shortcuts you can use to work faster. Many are what you’d guess if you have Mac experience; for instance, Command-F generally maps to Find. But to see a list of supported keyboard shortcuts in an app, simply press and hold the Command key on the keyboard until an information panel appears. Some apps, like Calendar (shown below), even have multiple pages of shortcuts; swipe to see them all. Not all apps will display the cheat sheet, but most of Apple’s productivity apps do.