Posts

Use iOS 17’s Check In Feature to Reduce Worry

We’ve all had a friend or family member say, “Text me when you get home,” because they want the peace of mind from knowing you arrived safely. But what if something goes wrong—or you forget—so they never receive that text? They’ll be worried and won’t know where you are, if you’re OK, and so on.

In iOS 17, Apple has introduced the Check In feature to provide peace of mind—or in the worst case, to help emergency services. It’s conceptually simple. Before you leave to go somewhere, you create a Check In with someone—call them a safety partner—in Messages. You specify where you’re going and whether you’re driving, taking transit, or walking. Then, when you arrive, the Check In automatically ends, alerting your safety partner that you arrived. If you’re delayed en route, Check In takes that into account and extends the expected arrival time appropriately. If you fail to arrive, Check In shares your location and route with your safety partner. Also, if you make an Emergency SOS call or your iPhone or Apple Watch calls emergency services automatically during the Check In, it notifies your safety partner.

Not all situations revolve around following a specific route to a location, so Check In also supports timers. Perhaps a college student is going for an hour-long trail run and wants a friend to check on her if she’s not back as expected. She can use Check In to set a timer for 1 hour, share it with her friend, and when the timer ends, either tap the End button if she’s back or add more time if the run is going fine but taking longer than expected.

Although Check In may seem targeted at friends and family, it could have business uses as well. For instance, a destination Check In might work well for keeping tabs on a colleague traveling to a make-or-break pitch presentation.

Before you start using Check In with someone—in either direction—explain Check In to them and discuss an appropriate response if you or they fail to end Check In successfully. Responses should probably start with a quick text, followed by a phone call. If initial efforts to reach out are met with silence, contacting other people—friends, family members, neighbors, etc.—may be appropriate. At some point, depending on various factors, it will be time to call law enforcement. Of course, if the other person triggers an Emergency SOS during the Check In, call law enforcement immediately. At least in the US, if the person isn’t in your area, don’t call 911. Instead, find the law enforcement website for where the person is and call that organization’s 10-digit number. And here’s hoping it never comes to that!

Create a Check In

To get started with Check In, follow these steps:

  1. In Messages, open a conversation with the person you want to be your safety partner (Check In doesn’t currently work with group conversations).
  2. Tap the ⊕ button to the left of the message field, tap More at the bottom, and tap Check In.
  3. The first time you invoke Check In, Messages walks you through a series of explanatory screens, one of which is important—the privacy level of the data shared with your safety partner if you don’t arrive. Select Full—we can see almost no reason why you wouldn’t want that person to be able to share your exact location and route with emergency services if something has gone wrong. (If necessary, tweak this setting later in Settings > Messages > Data.)
  4. On subsequent uses of Check In, an unsent card appears in the Messages conversation, usually set for an hour in the future. The card isn’t sent automatically so you can customize it before sending it.
  5. Tap the Edit button to adjust the timer or destination.
  6. To change the timer duration, use the time picker and tap Done. Skip to the last step in this list.
  7. To set a destination instead of a timer, tap “When I arrive” at the top of the screen.
  8. Tap the Change button, and in the map, either search for a location or find one manually by pinching and zooming—touch and hold the map to drop a destination pin. At the bottom of the screen, select Small, Medium, or Large to set the size of the area in which you’ll arrive.
  9. Tap Done to close the map and then select Driving, Transit, or Walking so Check In can estimate your arrival time based on your method of transportation.
  10. If you want additional buffer time, tap Add Time and give yourself 15, 30, or 60 minutes beyond when Check In thinks you’ll arrive. This shouldn’t usually be necessary.
  11. Tap Done.
  12. Once you’re back to the Check In card in the Messages conversation, tap the Send button to start the Check In.

Note that safety partners can’t reject Check In cards.

End a Check In

Once you trigger a Check In, it can end in a few ways. First, you can cancel it before the timer completes or you arrive at your destination. Second, it can end successfully when you tap End when the timer finishes or when you arrive at your specified location. Third and finally, there’s the core purpose of the Check In, which is to alert your safety partner if you fail to respond to a timer or arrive where and when you said you would.

  • Cancel: To cancel a Check In, tap the Details button on the Check In card in Messages, tap Cancel Check In, and agree that you don’t want your safety partner notified. Timer and destination Check Ins look slightly different but act the same way. Your safety partner will only see that the Check In card in Messages says it has ended.
  • End successfully: For a timer Check In to end successfully, you must respond when the iPhone prompts you (below left). All your safety partner sees when that happens is a note in the Check In card that the timer ended (below right). You don’t need to interact with your iPhone for a destination Check In to end successfully—just arrive at the specified location. The safety partner’s Check In card updates to say that you arrived.
  • Check In fails to end (initiator): If you don’t arrive at your destination or fail to tap End when prompted, Check In gives you the option of adding time (below left) but after 15 minutes, tells you that it has alerted your safety partner (below center and right).
  • Check In fails to end (safety partner): More interesting is what your safety partner sees if you fail to complete a Check In. They’ll be alerted and can tap Details to see your location, when your devices were last unlocked, and more. They then have to figure out the best way to respond given your setup conversation.

It can take some practice to become fluid with Check In, so it’s worth testing it in everyday situations before using it when it might really matter. Once you use it a few times, you may notice Siri Suggestions offering to start it for you, making it even easier to initiate regularly. We hope you find that it provides some peace of mind and, in the worst-case scenario, helps someone in need of emergency services.

(Featured image by iStock.com/PeopleImages)


Social Media: The new Check In feature of iOS 17 can provide peace of mind by letting you specify a safety partner who will automatically be notified if you fail to arrive at your destination or complete a timer.

Is Your Mac Running Low on Disk Space? Here’s How to Delete Unnecessary Files

Between apps, photos, videos, music, and downloads, it’s easy to fill up your Mac’s drive, particularly one with just 128 or 256 GB of drive space. macOS warns you when you get too low on space, but those warnings may come late—for optimum Mac performance, we recommend you keep at least 10–20% of your drive free for new downloads and virtual memory swap files. There are excellent utilities that help you find and delete unnecessary files, such as the free GrandPerspective, the $9.99 DaisyDisk, and the $14.99 WhatSize, but Apple’s built-in storage management capabilities will likely be all you need.

Apple first introduced its Storage Management tool in the System Information app in macOS 10.12 Sierra, making it accessible from the About This Mac dialog. Starting in macOS 13 Ventura, Apple moved those capabilities to System Settings > General > Storage, providing a quick overview of your drive usage at the top. Hover over each colored bar to see how much space is taken up by a particular type of data. The light gray space at the end of the bar is what’s still available.

Below the graph, macOS may offer some recommendations for reducing storage over time, but they come with tradeoffs. Storing files in iCloud and optimizing Apple TV videos will replace local files with stubs pointing at a version stored in the cloud. That’s OK, but you then have to download the original before you can use it. Deleting files automatically after they’ve been in the Trash for more than 30 days is also fine but could have undesirable results if you ever want to recover older files from the Trash. Enable these if you wish, but the real work happens farther down on the screen, where you find all the categories of files you can explore. Depending on what apps you use, they will vary a bit between Macs, but they correspond to the colored bars you saw in the storage graph. Double-click each one to see what it displays.

For a few app-specific categories, like Mail and Podcasts, you merely learn how much space the app’s data occupies—to save space, you must delete unnecessary data from within the app itself. iCloud Drive and Photos are similar but also let you enable space optimization, which stores only placeholder files or smaller optimized photos on the Mac, leaving the originals in iCloud for later downloading whenever you access them.

More interesting are the Applications, Documents, and iOS Files categories, each of which may reveal gigabytes of unnecessary data. iOS Files, for instance, shows any device backups and software updates stored on your Mac’s drive. It’s worth keeping the latest backup of devices you still use, but delete any older backups and updates that are just wasting space—well over 8 GB in the screenshot below.

The Applications category lists your apps and is sorted by size by default. But try clicking the column header for Kind and scrolling down. You can probably delete most apps tagged as Unsupported, Duplicates, or Older Versions. Similarly, click the Last Accessed column header to see which apps you haven’t launched in years. Many of them can probably go, too.

In Documents, you’ll see four buttons: Large Files, Downloads, Unsupported Apps, and File Browser.

  • Large Files shows huge files regardless of where on your drive they’re located.
  • Downloads shows you the contents of your Downloads folder, much of which you likely don’t need.
  • Unsupported Apps lists any PowerPC or 32-bit apps that won’t run on your Mac. You can delete them.
  • File Browser provides a column view sorted by file size and shows sizes next to each item. It’s great for trawling through your drive to see what’s consuming all that space.

In any of these views, click Delete or Move to Trash to remove the file or Show In Finder to see it in its native habitat, which may help you decide if you should keep or delete the file. To delete multiple files at once, Command-click or Shift-click to select them and then click Delete to remove them all at once.

You may find it worth using GrandPerspective to get a visual overview of how space is used on your drive. After scanning, which can take a long time, it uses tiny colored blocks to represent files, collecting multiple blocks into bigger rectangles to show folder size. Toolbar buttons let you open, preview with Quick Look, reveal location, or delete whatever file block you click. Look in the status bar at the bottom of the window to see the path to the file.

In the screenshot below, the big boxes of color are massive virtual machine disk images, and the selected folder outlined in white at the right contains desktop pictures downloaded by an app that rotates them regularly—gigabytes of old files that can easily be deleted.

If your Mac’s drive has less than 10% free space, consider using Apple’s storage management capabilities—perhaps supplemented with GrandPerspective or another utility—to find and delete files that are wasting space.

Two final notes: Don’t get too wrapped up in the exact numbers in the storage graph matching what the Finder reports, and give the Mac some time to update its free space amounts after deleting files directly or emptying the Trash.

(Featured image based on an original by iStock.com/Bet_Noire)


Social Media: Is your Mac low on drive space? Learn how to use Apple’s built-in storage management capabilities—perhaps supplemented with a third-party utility—to find and delete gigabytes of unnecessary files.

Apple Announces iPhone 15 Lineup, Apple Watch Series 9, and Apple Watch Ultra 2

September is here, and with it, Apple’s latest iPhones and Apple Watches. At its Wonderlust event on September 12, Apple threw back the curtains on the new iPhone 15 lineup, Apple Watch Series 9, and Apple Watch Ultra 2. These devices all provide incremental improvements that make them attractive to people planning to purchase a new iPhone or Apple Watch, though they may not be irresistible upgrades for those still happy with older models. You can pre-order any of them starting September 15, with delivery and in-store availability on September 22.

Alongside the announcement, Apple revealed that iOS 17, iPadOS 17, watchOS 10, tvOS 17, and HomePod Software 17 will become available on September 18, with macOS 14 Sonoma arriving on September 26. Wait a week or two before installing this first batch of updates on essential devices to avoid any last-minute bugs, and hold off on Sonoma for a few months or until you’re confident your necessary Mac apps are compatible. Regardless of when you upgrade, make a backup right before in case an unexpected problem forces you to erase and restore.

Let’s look at each of the new products.

iPhone 15 Lineup

Last year, Apple moved to a four-part iPhone lineup that continues this year, with the 6.1-inch iPhone 15 and the 6.7-inch iPhone 15 Plus. On the high end, we get the iPhone 15 Pro and iPhone 15 Pro Max, again in those 6.1-inch and 6.7-inch sizes. The company updated the industrial design with slightly contoured corners. The iPhone 15 models come in five pastel colors with an aluminum enclosure and color-infused back glass, whereas the iPhone 15 Pro models now boast a titanium enclosure in four colors.

Along with the updated industrial design, all the iPhone 15 models share three notable changes:

  • USB-C for charging and data transfer: Driven by new European Union regulations, the iPhone 15 models all trade their Lightning port for a USB-C jack. Although it will be annoying to keep both Lightning and USB-C cables around until all Lightning devices have aged out, many Apple users already have USB-C cables and chargers for iPads and MacBooks.
  • Roadside Assistance via satellite: This extension of Emergency SOS via satellite allows anyone experiencing vehicle difficulties in a cellular dead zone to get help using satellite messaging. Apple includes access to satellite services for 2 years, and AAA membership in the US includes the roadside service. Those who aren’t AAA members will be able to purchase service separately.
  • Better Precision Finding: The iPhone 15 and new Apple Watch models all have a second-generation Ultra Wideband chip that lets users employ Precision Finding in the Find My app to locate each other accurately at a much greater range. Apple suggests you can use it to find iPhone 15-equipped friends in a crowd.

Although the iPhone 15 and iPhone 15 Plus aren’t as technologically capable as their Pro siblings, they’re more interesting than the iPhone 14 models they supplant. They receive increased performance thanks to the A16 Bionic chip from the iPhone 14 Pro, and the chip also enables computational photography improvements on top of a new 48-megapixel camera. Also inherited from the iPhone 14 Pro is the Dynamic Island, which displays alerts and Live Activities in the area surrounding the camera and sensor package at the top of the screen, eliminating the need for a notch.

Even though there’s more new on the Pro end, the iPhone 15 Pro and iPhone 15 Pro Max don’t make as significant a jump from their iPhone 14 Pro predecessors. The change everyone will notice is the new Action button that replaces the Ring/Silent switch. You can press and hold it to put an iPhone 15 Pro into silent mode or redefine it to activate Voice Memos, set Focus modes, access the camera or flashlight, enable Accessibility options, or launch a Shortcut. 

The 48-megapixel main camera gains additional computational photography capability thanks to the new A17 Pro chip underpinning the iPhone 15 Pro models, but the most noteworthy enhancement is restricted to the iPhone 15 Pro Max. A tetraprism design enables its Telephoto camera to achieve a 5x optical zoom, an unprecedented capability available only for photographers who don’t mind the 6.7-inch form factor.

Several other improvements are technically impressive but likely of interest and utility only to media professionals. The iPhone 15 Pro’s USB-C port supports USB 3 transfer speeds up to 10 gigabits per second (the iPhone 15 is limited to USB 2.0’s pokey 480 megabits per second), and support for Wi-Fi 6e will enable faster wireless transfers. Both will be welcome to those transferring large image, audio, or video files.

Pricing remains basically the same, with the iPhone 15 and iPhone 15 Plus starting at $799 and $899 for 128 GB of storage, with 256 GB and 512 GB options. The iPhone 15 Pro costs $999 for 128 GB, with 256 GB, 512 GB, and 1 TB storage options. The iPhone 15 Pro Max is $1199 for 256 GB, with 512 GB and 1 TB storage options. If those prices are too steep for your budget, the iPhone SE ($429), iPhone 13 ($599), and iPhone 14 ($699) all remain for sale.

It might be worth upgrading from an iPhone 14 to an iPhone 15 for the 48-megapixel camera and Dynamic Island, but it’s harder to recommend an upgrade from an iPhone 14 Pro unless you find the 5x Telephoto camera indispensable. Otherwise, the older your current iPhone, the more you’ll be impressed by the new models.

Apple Watch Series 9 and Apple Watch Ultra 2

Last year brought the release of the beefy Apple Watch Ultra, so it wasn’t surprising that Apple gave us the Apple Watch Ultra 2 this year alongside the Apple Watch Series 9. They have no industrial design changes, and their improvements are driven by the increased performance and efficiency of Apple’s new S9 SiP (a package containing multiple chips).

Most notable among the changes is a new double tap gesture, which relies on the S9’s faster Neural Engine to detect when your index finger and thumb perform a double tap. watchOS 10 interprets the gesture as activating the primary button in an app, so it can be used to answer or end a phone call, stop a timer, play and pause music, snooze an alarm, take a photo, or open and scroll through the new watchOS 10 Smart Stack from the watch face. It will be available next month. 

Other S9-driven improvements include:

  • Brighter displays: The Apple Watch Series 9 can now display up to 2000 nits, and the Apple Watch Ultra 2 can go up to 3000 nits, making them more readable in bright sunlight.
  • On-device Siri: Siri requests that don’t require information from the Internet can now be processed on the Apple Watch locally, making Siri more helpful for starting workouts or setting timers when there’s no cellular or Wi-Fi connectivity.
  • More capable and accurate Siri: You can now use Siri to access Health data such as sleep hours, Activity ring progress, and more. Plus, you can use Siri to log health data such as weight, period, or medications taken. These capabilities will be available later this year. Apple also claims 25% more accurate dictation.
  • Precision Finding and HomePod integration: The second-generation Ultra Wideband chip in the S9 enables the Precision Finding feature that can direct you to a lost iPhone 15 rather than just playing a sound. Also, when you get close to a HomePod, the Apple Watch provides media controls or offers media suggestions in the Smart Stack.

Finally, both the original Apple Watch Ultra and the new model gain a new Modular Ultra watch face that uses the outermost edge of the large display to present real-time data like seconds, altitude, or depth.

The Apple Watch Series 9 starts at $399 for a 41mm aluminum GPS-only model; 45mm models are $30 more, and cellular connectivity adds $100. It’s available in pink, midnight, starlight, silver, and PRODUCT(RED). In stainless steel, pricing starts at $699 for a 41mm model and includes cellular connectivity; the 45mm models are $50 more. Some textile bands and all stainless steel bands cost an additional $50 to $300. The Apple Watch Ultra 2 remains $799 with an Alpine Loop, Trail Loop, or Ocean Band.

While undoubtedly the most capable watches Apple has ever produced, these new models don’t offer enough new to warrant an upgrade from last year’s models. They’re great for those getting started with the Apple Watch or upgrading from a much older version. Don’t forget that Apple still sells the Apple Watch SE, which lacks the Always-On display and ECG capabilities of the Series 9 but is $150 less expensive. Apple’s comparison page can help you tease out the differences.

(Featured image by Apple)


Social Media: At its Wonderlust event, Apple introduced the iPhone 15 lineup, the Apple Watch Series 9, and the Apple Watch Ultra 2. For the most part, they’re incremental upgrades, making them most compelling to those upgrading from much older devices.

With Storms Increasing, Protect Your Tech Gear from Damaging Power Fluctuations

It has been a tough year for extreme weather events. While the connection between weather and technology may seem tenuous, heat waves, high winds, and lightning strikes can play havoc with all sorts of powered and networked electronic devices.

Anything that causes power fluctuations—spikes, surges, sags, brownouts, and blackouts—can hurt your tech gear. Protecting your most vulnerable devices doesn’t have to be expensive, but don’t be complacent because you plug your Mac into a cheap surge protector you’ve had since college. And note that many power strips offer no surge protection at all.

First off, why are power fluctuations problematic? There are two scenarios:

  • Too little power: Sags and brownouts are drops in voltage; a sag is a short-term dip, whereas brownouts last longer. Blackouts are complete power outages. Although they’re less damaging than surges, sags and brownouts can cause electronic devices to behave erratically or crash, and the fluctuation in voltage—particularly when coming back from an outage—can stress components. Losing power entirely will cause you to lose any unsaved work and possibly end up with document or even drive corruption.
  • Too much power: Spikes and surges are sudden, brief increases in voltage; the difference is that spikes are shorter than surges. Either way, the excessive power can degrade or damage sensitive electronic components, reducing lifespan or causing immediate failures.

The best solution to these scenarios is an uninterruptible power supply (UPS). Put simply, a UPS is a big battery into which you plug your Mac and other peripherals. It then plugs into a wall outlet and monitors the incoming power. If the power surges, falls below a certain threshold, or fails outright, the UPS switches the power source to its internal battery. This happens so quickly that your Mac never even notices.

If your gear is plugged into a UPS when a blackout hits, you get some time to save your work and shut down gracefully, ensuring that you don’t lose data or flirt with drive corruption. A UPS also protects against spikes and surges, filtering out the excess voltage so it can’t harm the devices plugged into it. The downsides to UPSes are that they’re an extra expense, their batteries need replacing every few years, and they take up space under your desk. For a home or small office UPS, consult Wirecutter’s recommendations. For larger installations, contact us.

If power outages are rare in your location, you may prefer to rely on a surge protector instead of a UPS. As the name implies, surge protectors filter out voltage spikes and surges so they won’t damage your gear. Surge protectors are smaller and less expensive than UPSes, and while they don’t have batteries to fail, their protection circuitry degrades over time, so they should be replaced every few years as well. Better surge protectors alert you or stop working entirely when they can no longer provide protection. Again, Wirecutter has good recommendations.

If most of your expensive tech gear is battery-powered, you could forgo even a surge protector. Outages aren’t an issue, and a MacBook or iPhone power adapter will protect against most sags, brownouts, spikes, and surges. The power adapter may incur damage, but it’s inexpensive to replace.

One final thought. No UPS, surge protector, or power adapter can protect against a direct lightning strike. Lightning is too fast and too powerful—it’s millions or even hundreds of millions of volts. Even turning your equipment off isn’t sufficient because lightning that has traveled miles through the air to hit the ground can easily jump across an open switch. If lightning strikes are common in your area, unplug your most expensive devices entirely during severe storms.

To sum up:

  • For a desktop Mac and peripherals, a UPS is a worthwhile investment if you ever suffer from power outages. Also, consider a UPS for essential networking gear—cable modems, routers, switches, and network-attached storage.
  • If power outages are extremely rare, or for equipment that doesn’t need to remain on during an outage, get a good surge protector. If it doesn’t automatically disable itself when it’s no longer effective, write the date on the bottom and replace it in a few years.
  • Although there’s no harm in doing so, it’s not necessary to plug battery-powered device chargers into a surge protector or UPS. A spike or surge may damage them, but they’ll probably sacrifice themselves to protect your gear.
  • When in doubt during severe storms, unplug your most valuable equipment to protect against a direct lightning strike.

(Featured image by iStock.com/HardRockShotz)


Social Media: How can you protect your tech gear from unexpected power fluctuations? A UPS is best in some scenarios, but a not-too-old surge protector is often sufficient.  You can also let your Apple chargers do their job without worrying about what they are plugged into.

Use the Hidden Album in Photos to Hide Private Images

We’ve recently heard from people who have been embarrassed when they gave their iPhone to someone to swipe through some innocuous photos of a vacation, only to have the person swipe too far and end up at some NSFW (not safe for work) images. Ouch.

Embarrassment might be low on the list of problems such photos could cause. It’s not hard to imagine a male supervisor innocently sharing photos with a female employee but ending up embroiled in a sexual harassment situation if she were to stumble across the kinds of NSFW photos that regularly land politicians in hot water.

It’s safest to avoid taking NSFW photos to start, especially if the iPhone is a work-managed device. If that’s unrealistic, we recommend deleting any NSFW images from the iPhone as soon as feasible. A third option may be the best solution in the modern world—the Hidden album Apple provides in the Photos app on the iPhone, iPad, and Mac. On the iPhone and iPad, you’ll find it with other albums in the Utilities collection. On the Mac, it appears in the sidebar under Photos. (If you don’t see it, you may have hidden it—we explain how to unhide it below.)

There are four essential things to know about the Hidden album:

  • You don’t add photos to the Hidden album by dragging or using an Add to Album option. Instead, you choose Hide from a contextual menu. On the iPhone and iPad, touch and hold a photo (or a set of selected photos) and tap Hide in the menu that appears. Or tap the ••• button and choose Hide. On the Mac, select one or more photos, Control-click them, and choose Hide X Photos. To remove a photo from the Hidden album, use the same approach with the Unhide command.
  • Unlike regular albums, whose photos also appear in All Photos, photos in the Hidden album won’t appear anywhere else, including in searches. That’s the point of the feature.
  • You can hide or show the Hidden album on each of your devices independently. On the iPhone and iPad, control whether it shows up in the Utilities album collection with Settings > Photos > Show Hidden Album. In the Photos app on the Mac, control whether it appears in the sidebar using View > Show/Hide Hidden Photo Album. Obviously, if you’ve hidden the Hidden album, you must show it to look inside.
  • If you use the Hidden album, we strongly recommend protecting it (and the Recently Deleted album) with Face ID or Touch ID so only those with biometric access to your device can view it. On the iPhone and iPad, enable Settings > Photos > Use Face/Touch ID (see above). On the Mac, go to Photos > Settings > General and select “Use Touch ID or password.” Again, these settings are per-device, so what you set on the iPhone won’t automatically carry over to other devices. But really, turn it on everywhere.

Overall, the Hidden album is a welcome feature, and if you have any photos that could embarrass you if someone were to stumble across them, put them in the Hidden album and turn on the biometric protection.

(Featured image based on an original by iStock.com/AlexZabusik)


Social Media: Although it’s safest to keep all NSFW images off your iPhone entirely, if you have photos that could be embarrassing or legally troublesome if the wrong person were to stumble across them, protect them using the Hidden album in Photos.

The Hardware You’ll Need to Run Apple’s 2023 Operating Systems

At Apple’s Worldwide Developer Conference in June, the company unveiled the upcoming versions of its operating systems: macOS 14 Sonoma, iOS 17, iPadOS 17, watchOS 10, and tvOS 17. They won’t be available until September or October of 2023, and even once they ship, we recommend waiting a few weeks before upgrading your smaller Apple devices and holding off on macOS upgrades for a couple of months.

Regardless, it’s worth considering how these operating systems might impact your plans to buy new hardware in the next six months. Any Apple device you purchase now—or have bought in the last five years—can run the new operating systems. But some devices that can run the current macOS 13 Ventura, iOS 16, and iPadOS 16 won’t be upgradable to their replacements later this year. More importantly, some older devices that can be upgraded won’t support all the new features.

Here’s what you’ll need and compatibility gotchas to keep in mind.

macOS 14 Sonoma

For macOS 14 Sonoma, Apple has dropped support for Mac models released before 2018. That works out to five models across the iMac, MacBook Pro, and MacBook product lines. If you rely on one of those Macs and want to run Sonoma, think about when it would make sense to buy a new Mac, perhaps in early 2024. By then, all new Macs will likely ship with Sonoma. These Macs can run Sonoma:

  • iMac: 2018 and later
  • iMac Pro: 2017
  • MacBook: None
  • MacBook Air: 2018 and later
  • MacBook Pro: 2018 and later
  • Mac mini: 2018 and later
  • Mac Pro: 2019 and later
  • Mac Studio: 2022 and later

The specific 2017 Mac models that are stuck at Ventura are:

  • iMac: 21.5-inch and 27-inch
  • MacBook Pro: 13-inch and 15-inch
  • MacBook: 12-inch

Unsurprisingly, some new features in Sonoma require sufficient processing power that they work only on Macs with Apple silicon—one of the M1 or M2 chips.

  • Game Mode: This special mode automatically gives games top priority on the CPU and GPU, lowering usage for background tasks. It also reduces latency for wireless accessories, like game controllers and AirPods, for improved responsiveness.
  • Just “Siri”: Although dropping “Hey” from the “Hey Siri” trigger phrase works on all iPhones with iOS 17 and iPads with iPadOS 17, it requires a Mac with Apple silicon or when using the AirPods Pro (2nd generation).
  • Made for iPhone hearing aids: Apple-compatible hearing aids can now be paired directly with Macs, but only those with an M1 Pro, M1 Max, M1 Ultra, or M2. That works out to the MacBook Pro (14-inch, 2021), MacBook Pro (16-inch, 2021), Mac Studio (2022), and all Macs with the M2.
  • Presenter Overlay: You can keep your image visible while sharing your screen on a video call, either in front of the shared screen or in a small movable bubble.
  • React with your hands: During video calls, 3D augmented-reality reaction effects like hearts, confetti, and fireworks can be triggered with hand gestures, but only on Macs with Apple silicon or when using Continuity Camera with an iPhone 12 or later.
  • Screen Sharing performance improvements: Apple has radically improved the performance of the Screen Sharing app over high-bandwidth connections, but it requires the advanced media engine in Apple silicon.

If you’re unsure which Mac you have, choose About This Mac from the Apple menu.

iOS 17

With iOS 17, Apple has maintained the same cutoff date as Sonoma, supporting all iPhone models released in 2018 and later. That means you’ll be able to run iOS 17 on these iPhones:

  • iPhone 14/Plus/Pro/Pro Max
  • iPhone 13/mini/Pro/Pro Max
  • iPhone 12/mini/Pro/Pro Max
  • iPhone 11/Pro/Pro Max
  • iPhone SE (2nd generation or later)
  • iPhone XR/XS/XS Max

Practically speaking, these iOS 16-compatible devices won’t be able to upgrade to iOS 17:

  • iPhone X
  • iPhone 8/8 Plus

Several new iOS 17 features have more restrictive system requirements.

  • Enhanced autocorrect: iOS 17 enhances autocorrect so it works better (and yes, it will let you use curse words), and it temporarily underlines autocorrected words so you can see which ones were changed. It requires an iPhone 12 or later.
  • Inline predictions: Similarly, inline predictions of what you’re going to type—so you can just accept the suggestion rather than tapping out all those letters—require an iPhone 12 or later.
  • Point and Speak: Those with vision disabilities might appreciate the Point and Speak feature that makes it easier to interact with physical objects that have text labels, but it works only on the Pro models of the iPhone 12, iPhone 13, and iPhone 14.
  • React with your hands: The hand-triggered video call reactions require an iPhone 12 or later.

If you can’t remember which iPhone model you have, go to Settings > General > About and look next to Model Name. This works for the iPad, too.

iPadOS 17

It’s more involved to determine whether your iPad can upgrade to iPadOS 17 because there are four different iPad model types with varying capabilities. These models can run iPadOS 17:

  • iPad Pro 12.9-inch (2nd–6th generation)
  • iPad Pro 11-inch (1st–3rd generation)
  • iPad Pro 10.5-inch
  • iPad Air (3rd–5th generation)
  • iPad (6th–10th generation)
  • iPad mini (5th & 6th generation)

While that list encompasses a lot of iPads, a simpler way to look at it is that only three iPad models that can run iOS 16 won’t be able to upgrade to iOS 17:

  • iPad Pro 12.9-inch (1st generation)
  • iPad Pro 9.7-inch
  • iPad (5th generation)

Because Apple extended overall iPadOS 17 compatibility somewhat further back than it did with iOS 17 and macOS Sonoma, quite a few iPadOS 17 features work only on select models:

  • Back-to-back Siri requests: Although all iPhones will let you issue multiple requests to Siri without reactivating it, on the iPad, the feature works only on an iPad Pro 12.9-inch (3rd generation and later), iPad Pro 11-inch (1st generation and later), iPad Air (3rd generation and later), iPad mini (5th generation and later), or iPad (8th generation and later).
  • Enhanced autocorrect: This improvement to typing requires an iPad Pro 12.9-inch (5th generation and later), iPad Pro 11-inch (3rd generation and later), iPad (10th generation), iPad Air (4th generation and later), or iPad mini (6th generation).
  • External display cameras: If you want to take advantage of an external display’s camera while it’s attached to the iPad, you’ll need an iPad Pro 12.9-inch (3rd generation and later), iPad Pro 11-inch (1st generation and later), iPad (10th generation), iPad Air (4th generation and later), or iPad mini (6th generation).
  • FaceTime with Apple TV: Using an iPad’s mic and camera for FaceTime on an Apple TV 4K (2nd generation) requires an iPad Pro 12.9-inch (3rd generation and later), iPad Pro 11-inch (1st generation and later), iPad (8th generation and later), iPad Air (3rd generation and later), or iPad mini (5th generation and later).
  • Inline predictions: Getting suggestions about what to type next on the iPad requires an iPad Pro 12.9-inch (5th generation and later), iPad Pro 11-inch (3rd generation and later), iPad (10th generation), iPad Air (4th generation and later), or iPad mini (6th generation).
  • PDF AutoFill: iPadOS 17 will use machine learning to analyze PDFs, and if it detects a form, you can fill it out automatically using your contact information. But only if you’re using an iPad Pro 12.9-inch (3rd generation and later), iPad Pro 11-inch (1st generation and later), iPad Air (3rd generation and later), iPad mini (5th generation and later), or iPad (8th generation and later).
  • React with your hands: As with the iPhone and Mac, only some models let you trigger reactions with gestures: the iPad Pro 12.9-inch (5th generation and later), iPad Pro 11-inch (3rd generation and later), iPad (10th generation), iPad Air (4th generation and later), and iPad mini (6th generation).
  • Screen Distance: This health-related feature is supposed to encourage kids to hold the iPad farther away to reduce the likelihood of developing myopia. But how many kids read on an iPad Pro 12.9-inch (3rd generation and later) or iPad Pro 11-inch (3rd generation and later)?

watchOS 10

The Apple Watch has a simple upgrade story: every model compatible with watchOS 9 can also run watchOS 10. That means everything from the Apple Watch Series 4 up through the Apple Watch Ultra, including the Apple Watch SE. (Look in the Watch app on your iPhone if you can’t remember which model you have.)

Two of the new features promised for watchOS 10 work only on specific models:

  • The NameDrop feature that lets you transfer contact information wirelessly with just proximity works with all iOS 17-compatible iPhones, but it can communicate only with an Apple Watch SE, Apple Watch Series 6 or later, or Apple Watch Ultra.
  • The Time in Daylight feature that helps parents track whether their kids are spending the recommended 80–120 minutes per day outside requires an Apple Watch SE (2nd generation), Apple Watch Series 6 or later, or Apple Watch Ultra.

tvOS 17

As with the Apple Watch, the Apple TV upgrade situation is easy to understand: tvOS 17 will run on the Apple TV HD and Apple TV 4K (1st and 2nd generation), just as with tvOS 16.

However, note that the promised option to let you use the mic and camera from an iPhone or iPad for FaceTime calls on the Apple TV works only if you have an Apple TV 4K (2nd generation). That might be the first real reason to upgrade from an older Apple TV.

(Featured image by Apple)


Social Media: Later this year, Apple will release macOS 14 Sonoma, iOS 17, iPadOS 17, watchOS 10, and tvOS 17. Here’s the hardware you’ll need to run these operating systems—and to support some of the whizzier features.

At WWDC23, Apple Releases New Macs, Previews New OS Features, and Unveils Vision Pro

Apple’s Worldwide Developer Conference keynote (full video or 2-minute recap) is primarily an opportunity for Apple to give developers a first look at new features coming in its operating systems, and this year was no exception. However, Apple sandwiched those feature reveals between announcements of new Macs and the unveiling of its mixed-reality Vision Pro headset, due next year. Here’s what you should know.

New Macs Complete the Transition to Apple Silicon

Apple introduced three new Macs, the 15-inch MacBook Air, Mac Studio models with faster chips, and the first Apple silicon Mac Pro, all of which are available to order now and start shipping on June 13.

  • 15-inch M2 MacBook Air: This new consumer-level laptop is nearly identical to the 13-inch M2 MacBook Air, apart from its 15.3-inch screen and array of six speakers. It starts at just $1299, and the 13-inch model drops $100 to start at $1099. It’s an excellent machine for students or anyone who wants a highly capable laptop with a larger screen for less than the 14-inch or 16-inch MacBook Pro.
  • Mac Studio: The new Mac Studio is unchanged other than swapping last year’s M1 Max and M1 Ultra chips for the higher-performance M2 Max and new M2 Ultra, which combines two M2 Max chips. The M2 Ultra boasts a 24-core CPU, lets you choose between 60-core and 76-core GPU models, offers a higher unified memory ceiling of 192 GB, and can drive up to eight displays. The improvements may not be worth replacing an M1-based Mac Studio, but the gains over an Intel-based iMac or Mac Pro are significant. Pricing starts at $1999 for the M2 Max and $3999 for the M2 Ultra.
  • Mac Pro: The long-awaited Mac Pro retains the form factor of the last Intel-based Mac Pro—complete with $400 optional wheels—but differs radically inside. It relies on the same M2 Ultra chip as in the Mac Studio but has open slots for six full-length PCI Express gen 4 cards and provides eight built-in Thunderbolt 4 ports. Apple claims it is 3–7 times faster than the Intel-based Mac Pro, but the details will likely vary by situation. For instance, the M2 Ultra reportedly provides the performance of seven of Apple’s $2000 Afterburner cards for accelerating ProRes and ProRes RAW video codecs. But the M2 Ultra maxes out at 192 GB of unified memory that’s faster and more efficiently used, whereas the Intel-based Mac Pro could accept up to 1.5 TB of traditional RAM. Pricing starts at $6999 for a tower enclosure and $7499 for a rack enclosure. It’s big iron for demanding workflows.

With the release of the Mac Pro, Apple dropped the last Intel-based Mac from its lineup. That doesn’t mean the company will stop supporting recent Intel-based iMacs in the next version or two of macOS, but that will happen sometime in the next few years. Plan to replace Intel-based Macs eventually—you’ll appreciate the significant performance gains from Apple’s M-series Macs.

Top New Operating System Features Coming in 2023

As always, Apple previewed oodles of new features while covering many more on its website. We’ll focus on those we think will make the biggest splash in your Apple experience, but take a moment to scroll through Apple’s pages for each operating system to see the full list of what’s coming. Those are linked below, along with their basic system requirements so you can see if your devices will be eligible to upgrade (not all features will be available on all devices):

    • macOS Sonoma: iMac Pro from 2017. MacBook Air, MacBook Pro, and Mac mini from 2018 and later. iMac and Mac Pro from 2019 and later. Mac Studio from 2022 and later.
    • iOS 17: Second-generation iPhone SE, iPhone XR, and later
    • iPadOS 17: Sixth-generation iPad and later, fifth-generation iPad mini and later, third-generation iPad Air and later, and second-generation iPad Pro and later
    • watchOS 10: Apple Watch Series 4 and newer, including the Apple Watch SE
  • tvOS 17: Apple TV 4K, with fewer features on the older Apple TV HD

Here are some new features we think will most impact your Apple experience.

Contact Posters

Although you can share your preferred photo with others for use in Messages, Contacts, and Photos, when you call someone, all they see is your name. In iOS 17, Apple is introducing Contact Posters, which let you pick a photo or Memoji, along your preferred font. Then the Contact Poster will appear whenever you call someone, making it easier for them to identify who’s calling at a glance.

FaceTime Support on Apple TV

Wouldn’t it be nice if you could take a FaceTime call on your living room TV? It wasn’t impossible before, but Apple didn’t make it easy. With tvOS 17 on an Apple TV 4K, you’ll be able to leverage your iPhone or iPad camera and microphone through Continuity Camera to bring FaceTime conversations to the biggest screen in the house. Center Stage will let you move around the room while staying framed onscreen, and gesture-based reactions let callers create onscreen effects. These capabilities will also arrive later this year for other videoconferencing systems like Zoom or Webex, creating another reason to put an Apple TV in the conference room.

Desktop Widgets on the Mac

Widgets have become commonplace on iPhone and iPad Home screens, but on the Mac, they’ve been relegated to Notification Center. With macOS Sonoma, widgets can now migrate to the desktop, where you can position them anywhere. They’re also interactive, enabling you to control music, toggle the lights, and mark reminders as done. Thanks to Continuity, you can add your iPhone widgets to the Mac desktop, even when there’s no Mac app. Your iPhone has to remain nearby or on the same Wi-Fi network. Remember that you can use a hotkey or hot corner to slide all your windows aside to reveal your desktop at any time.

NameDrop for Sharing Phone Numbers

Sharing phone numbers has never been easier with the new NameDrop feature. Just hold your iPhone near someone else’s iPhone or Apple Watch (Series 6 or later, sometime after the initial watchOS 10 release) to exchange contact information—which you select—along with your Contact Poster. Alas, you’ll still have to type in phone numbers for Android users manually.

Web Apps in Safari

We all have websites that we use heavily, just like a native Mac app. If there’s no Mac version of the app, Safari in macOS Sonoma will let you add the website to your Dock, where it will look and work like a standalone app with its own window, toolbar, and notifications. (If you’re longing for this capability now, check out Unite from BZG.)

Five More Welcome Features

For more reasons to upgrade once these new operating systems are out and stable, consider the following additional features:

  • Live Voicemail: While someone is leaving you a message, Live Voicemail transcribes it and displays it onscreen so you can decide if you want to pick up or not.
  • AirTag sharing: No more awkward notifications when one family member has an AirTag that ends up traveling with other family members.
  • No more “Hey” with Siri: We can hope Siri becomes better at listening, but at least Apple’s letting us invoke Siri with a single word now.
  • Simultaneous dictation and keyboard use in macOS: Being able to dictate and edit text with the keyboard simultaneously has been great in iOS 16, and with macOS Sonoma, you’ll be able to enter text on your Mac just as fluidly.
  • PDF form filling: It will get easier to fill forms in PDFs, with iOS 17, iPadOS 17, and macOS Sonoma automatically filling in your contact information. It’s supposed to work even with scanned PDFs.

Apple usually releases its new operating systems in September or October, and we’ll be writing more about them as we have a chance to test them. Generally speaking, it’s OK to upgrade to everything but macOS shortly after release; with macOS, we recommend caution to ensure all your existing apps and workflows won’t be impacted.

Apple Unveils Vision Pro “Spatial Computer”

And now for something completely different. Apple devoted the final third of its keynote to unveiling a mixed-reality headset it calls Vision Pro. Even though it fits on the user’s head like bulbous ski goggles, Apple prefers to call it a spatial computer. That’s probably to avoid charged terms like metaverse, although the Vision Pro does provide both augmented reality, where digital objects are superimposed on a view of the real world, and virtual reality, where an immersive digital environment blocks out the real world.

Apple said the Vision Pro would ship early next year, starting at $3499. The high price accurately reflects the impressive amounts of technology Apple has shoehorned into the device but puts it out of reach for all but the most inquisitive and flush early adopters. What will the Vision Pro make possible for that money?

The Vision Pro blends digital content with the physical world, providing a three-dimensional interface controlled by the user’s eyes, hands, and voice. Users can display apps as floating windows or bring a Mac’s screen into Vision Pro as an enormous 4K display. Along with controls triggered by eye tracking and hand gestures, plus a virtual keyboard, users can use the Magic Trackpad and Magic Keyboard for faster interaction.

FaceTime calls using the Vision Pro take advantage of the space, putting other callers in life-size tiles and providing a shared screen. Speakers in the headset provide spatial audio, so it sounds like people are speaking from where their tiles are positioned. Vision Pro users don’t show up looking like they’re wearing the headset; instead, they’re represented by a digital avatar Apple calls a Persona. Will it escape the uncanny valley?

The Vision Pro is an easier sell for entertainment, where many people prefer immersive experiences, whether watching a movie on what seems like a 100-foot screen or playing a game where you see nothing but its virtual world. A Digital Crown lets the user control how much of the physical world seeps through around the edges.

If you’re thinking it would be unsettling to be in the same room with someone wearing a Vision Pro, you’re not alone. In an attempt to reduce that sense, a technology called EyeSight makes the device seem transparent—it shows an image of the user’s eyes on a front-facing display for others to see. How effective this will be remains to be seen, but it’s hard to imagine the Vision Pro becoming a fashion accessory.

There’s a great deal more to the Vision Pro, such as its ability to record and play back 3D movies with spatial audio, wrap panorama photos around the user, and use familiar iPhone and iPad apps. Despite the incredible hardware and software that Apple has invented to bring the Vision Pro to fruition, it feels like a technology demo. And it does demo well, judging from reports from people like tech analyst Ben Thompson.

But the Vision Pro is at least 6 months from emerging from Apple’s reality distortion field, and many people are already highly dubious that the company’s vision for the future of computing will do a better job with the real-world tasks we already do with today’s digital devices.

(Featured image by Apple)


Social Media: At WWDC, Apple announced new Macs and new features in the upcoming macOS Sonoma, iOS 17, iPadOS 17, watchOS 10, and tvOS 17. It also unveiled the Vision Pro mixed-reality headset, which offers a glimpse at Apple’s vision for the future of computing.

Apple Starts Releasing Rapid Security Responses for the iPhone, iPad, and Mac

By now, you’ve probably seen a new form of update for iOS, iPadOS, and macOS: the Rapid Security Response. Early in May, Apple released the first instances of these updates, which the company had promised for iOS 16, iPadOS 16, and macOS 13 Ventura when those operating systems were first announced. Let’s answer some of the questions we’ve been hearing.

What are Rapid Security Responses?

Rapid Security Responses are security updates that Apple wants to distribute as quickly and broadly as possible. Users often delay installing standard operating system updates because they’re huge downloads, interrupt work for a long time while installing, and occasionally cause new problems.

To address these concerns, Rapid Security Responses are much smaller, install far more quickly (sometimes without a restart), and can easily be removed if they cause problems.

What security vulnerabilities do Rapid Security Responses address?

Apple released no security notes for its first set of Rapid Security Responses, and we don’t anticipate that changing for future releases. The point of a Rapid Security Response is to block a serious vulnerability that’s likely being exploited in the wild, and Apple doesn’t describe such fixes until it has patched vulnerable operating systems, including older versions, tvOS, and watchOS, none of which can take advantage of Rapid Security Responses. If this last set of updates is any indication, Apple will identify the Rapid Security Response fixes in security notes for the next full operating system update, which will also include the same fixes.

How do I install a Rapid Security Response?

Rapid Security Responses use the same software update mechanism as Apple’s other operating system updates. You can and generally should let Rapid Security Responses install automatically. That’s the default, but check to make sure.

  • iOS/iPadOS: Go to Settings > General > Software Update > Automatic Updates, and look at “Security Responses & System Files.”
  • macOS: Go to System Settings > General > Software Update, and click the ⓘ next to Automatic Updates. Then look at “Install Security Responses and system files.”

On recent iPhones and Macs, the installation time was quick, with the device being ready to use again within 2–4 minutes, including a restart. Older devices took longer, and future Rapid Security Responses may take more or less time.

How can I revert if a Rapid Security Response causes a problem?

Apple makes this easy in both iOS/iPadOS and macOS, with the amount of time being roughly similar to how long the Rapid Security Response took to install:

  • iOS/iPadOS: Go to Settings > General > About > iOS/iPadOS Version, tap Remove Security Response, and confirm the action.
  • macOS: Go to System Settings > General > About, click the ⓘ next to the macOS version, click Remove & Restart, and confirm the action.

How can I tell if I’m running a Rapid Security Response?

With this first Rapid Security Response, iOS and iPadOS both posted a notification informing the user of the update; macOS did not.

More generally, devices updated with a Rapid Security Response will have a letter after their version number, such as 16.4.1 (a), and the letter will disappear with the next full update, such as iOS 16.5. To determine what version your devices are running:

  • iOS/iPadOS: Go to Settings > General > About, and look at the iOS/iPadOS Version line.
  • macOS: Choose About This Mac from the Apple menu, and look at the macOS line.

Given what we know now, we recommend that everyone install Rapid Security Responses as soon as they’re available. If you notice a problem afterward, you can remove it. The only caveat is that if your employer manages your device, they may prefer to delay the Rapid Security Response installation until they’re comfortable with the changes.

(Featured image by iStock.com/champpixs)


Social Media: In an effort to protect users from security vulnerabilities that are being actively exploited, Apple has introduced Rapid Security Responses, which are security updates that are quick to download, quick to install, and easily removed if necessary.

Make Sure to Back Up iPhone Photos on Your Mac

If your iPhone were to be stolen or suffer an unfortunate accident, would you lose all your precious photos? Those using iCloud Photos are probably shaking their heads smugly, thinking that all those baby and vacation photos are backed up securely in iCloud. iCloud Photos does indeed store a copy of all your photos, but you shouldn’t assume that everything in it is completely protected. Although it’s extremely unlikely that Apple’s systems would fail so that you’d lose anything, the contents of your iCloud account aren’t as safe as would be ideal.

An Aside to Explain Why iCloud Isn’t Perfectly Secure

Recently, Wall Street Journal reporters Joanna Stern and Nicole Nguyen covered a troubling form of crime aimed at iPhone users in an article (paywalled) and accompanying video. Thieves hang out in bars, looking for users who tap in their passcodes instead of using Face ID or Touch ID. Once they’ve learned someone’s passcode with surreptitious shoulder surfing, they grab the iPhone and run. As soon as they’re clear, they use the passcode to change the user’s Apple ID password and enable or reset a recovery key, which prevents the user from employing Find My to locate and lock the iPhone. Worse, with the passcode, they can make purchases with Apple Pay, access all passwords in iCloud Keychain, and use other information on the iPhone to facilitate identity theft. It’s a disaster.

But it gets worse, as the reporters detail in a new Wall Street Journal article (paywalled) and video. By enabling a recovery key, the thief disables Apple’s normal account recovery process for resetting the Apple ID password. In other words, if this were to happen to you, along with all the financial losses and headaches, you would lose access to your iCloud account, possibly forever, and with it, all your photos in iCloud. With luck, Apple will block this attack soon.

For now, follow this commonsense advice to reduce the chances of being victimized:

  • Pay attention to your iPhone’s physical security in public.
  • Always use Face ID or Touch ID in public.
  • If you must enter your passcode in public, conceal it from anyone nearby.
  • Never share your passcode beyond highly trusted family members.

Backing Up Your iPhone Photos

As with so many other modern ills, good backups go a long way toward minimizing the pain of problems. They won’t prevent someone from stealing your iPhone or locking you out of your account, but if that were to happen, at least you won’t lose all your photos!

There are two possible backup scenarios. Using iCloud Photos and downloading originals to your Mac is easiest but requires that you pay Apple for more storage if you have more than a handful of photos. If you don’t use iCloud Photos, you can just back up your iPhone to your Mac or, better yet, import images into Photos on the Mac and then sync them back. It’s more work and fussier, but doesn’t cost anything.

  • iCloud Photos: When using iCloud Photos, the trick to protecting your pictures is to sync the originals with your Mac. In Photos > Settings/Preferences > iCloud, select Download Originals to this Mac. The only downside of this approach is that you need enough disk space on your Mac to hold them all; if that’s not the case, you may need to move your system Photos Library to an external hard drive.
  • iPhone-only photos: If you aren’t using iCloud Photos, the best approach is to connect your iPhone to your Mac using a USB-to-Lightning cable or Wi-Fi and then import new snapshots into Photos on your Mac manually (select the iPhone in the Photos sidebar). It’s helpful to remove the original photos from the iPhone with the Delete Items checkbox after importing so you can manage them solely on the Mac.

    Then you can sync all the photos (or just desired ones, if your iPhone is low on space) back to your iPhone using the Finder. First, select the iPhone in a Finder window’s sidebar. Then click Photos in the button bar at the top, and select “Sync photos to your device from Photos” along with “All photos and albums” and “Include videos” in the options below. Finally, click Apply or Sync.

    Technically speaking, backing up your iPhone to your Mac without syncing to Photos also backs up your photos, but the only way to get them back is to restore a backup onto an iPhone. It’s much better to have all the photos accessible in Photos too.

Either way, once the photos are on your Mac, you should back up all your data using Time Machine, an Internet service like Backblaze, or a third-party app like Carbon Copy Cloner or SuperDuper. If you’re concerned about the quality of your backups for preserving photos, contact us for advice.

(Featured image by iStock.com/metamorworks)


Social Media: With new reports of iPhone theft victims being locked out of their iCloud accounts, it’s all the more important that you copy your iPhone photos to a Mac and then back up that Mac.

How Often Should Macs Be Replaced?

It’s a question as old as the personal computer. When should you replace your current Mac with a new model that’s faster and more capable? If money were no object, the answer would be easy—whenever you feel like it. For the rest of us, and particularly for organizations with multiple Macs and limited budgets, the question is harder to answer. But answer it we must because most of us can’t do our jobs without a Mac.

Let’s first look at some of the things that might encourage you to upgrade:

  • Performance and resale value: Many companies and large organizations swap out their Macs every 3 to 5 years. That’s considered the sweet spot where performance starts to decline, but resale value remains relatively high. Plus, Macs of that age start to have more problems that may require repair, resulting in lost productivity due to downtime.
  • Hardware limitations: At some point, you might feel your Mac is too slow—you’re seeing the spinning beachball frequently, or tasks are taking too long to complete. Another common concern crops up when you frequently have to shuffle files around to deal with low disk space on the startup drive. Or perhaps the battery life of a Mac laptop isn’t always sufficient for your needs—losing hours of productivity while on an airplane without seat power can be problematic.
  • macOS support: Although there’s no requirement that you run the latest version of macOS, being unable to upgrade is a hint that your Mac is getting older. Apple provides security updates for the two versions of macOS before the current one, so if your Mac can’t stay within that update circle, it will become more vulnerable to security exploits.
  • Physical damage: Macs are fairly durable, which often keeps them running even when the screen is cracked, a key sticks sometimes, or the case has been dented. The more damage your Mac has, the more likely it is that something else will go wrong, potentially at an inconvenient time.
  • General flakiness: It’s hard to quantify this, but an older Mac might start to feel slow, crash more often, or act weirdly. Sometimes those problems can be resolved by reinstalling macOS and apps from scratch, but that’s a lot of work and far from guaranteed.
  • Repair support: Apple guarantees that it will provide parts and service for all products within 5 years of when Apple last distributed them for sale. After that, Apple considers the products “vintage” for the next 2 years and will repair them subject to parts availability. Apple considers products pulled from the market more than 7 years before to be “obsolete” and won’t repair them apart from Mac laptops that are eligible for an additional battery-only repair period.
  • Shiny new Mac: Sometimes, it’s easy to delay a new Mac purchase because none of the Macs seem quite right. At other times, however, the exact Mac you want will be released just when you need it, making for an easy decision.

With those variables in mind, let us offer recommendations for different audiences:

  • Large-fleet organizations: It’s probably not worth the time to consider the needs of every employee in the context of what Mac they have. Instead, create a policy for replacing Macs on a 3- to-5-year schedule you can build into your annual budget. When it’s time to replace a particular Mac, swap it out for a comparable new model and send the old one to a resale organization.
  • Small-fleet organizations: For companies and nonprofits with a smaller number of Macs and a smaller budget, stick with the same 3- to 5-year schedule, but instead of automatically replacing each Mac as its number comes up, use it as an opportunity to evaluate the user’s needs and then either replace the Mac or set the next evaluation date. You may end up replacing Macs slightly less often, perhaps every 4 to 6 years. It’s also more likely that old Macs will be handed down rather than resold.
  • Creatives and freelancers: If you live and die by the work you can accomplish on your Mac, pay regular attention to whether your Mac is meeting your needs. You’ll probably start to notice issues in 3 to 5 years, and as soon as you do, start watching Apple’s releases to see what new Mac might be the best replacement. Also, consider saving a small amount per month with the idea that you’ll have enough to buy your new Mac about the time the old one noticeably starts to cut into your productivity.
  • Home users: As long as the Mac meets your needs and can run a version of macOS that’s receiving security updates, there’s no harm in continuing to use it for 8 years or more. However, if it starts to need hardware repairs and repeated consultant visits, that’s an indication that you should spend the money on a new Mac instead. Once it can no longer run a supported version of macOS, it’s time for a replacement.
  • Fixed budgets: We get it—sometimes there’s no money for a new Mac. Assuming you can accomplish what you need to do and avoid sketchy parts of the Internet, go ahead and run your current Mac into the ground. It could last 10 years or more. And when it comes time to replace it, there’s no shame in looking to the used market—all those Macs that others are replacing often come up for sale at bargain prices.

We hope this has given you some structure for thinking about replacing Macs, whether you’re worried about the Mac on your desk or all those in the entire design department. And, of course, feel free to contact us for help putting together a replacement schedule.

(Featured image by iStock.com/Prykhodov)


Social Media: When should you replace the Mac on your desk—or your organization’s Macs? There is no single answer, but we run down some variables that play into the decision and make recommendations for different use cases.