Posts

The Best Characters to Use When Naming Files and Folders

/in /by

Back in the early 1980s, DOS filenames couldn’t be more than 8 characters long with a period and a 3-character extension. That was limiting, so when Apple developed the Mac operating system in 1984, it allowed longer names and eliminated the need for an extension, although Mac OS X’s Unix roots meant a return of the filename extension in 2001. Since then, filename restrictions have loosened to the point where it’s easy to think that they no longer exist.

If only that were true! In some ways, the situation has become even cloudier, thanks to additional limitations from file-sharing services like Dropbox, OneDrive, and Box. (Google Drive’s native Web interface reportedly has no naming limitations, but files whose names contain Windows or macOS forbidden characters may not sync via Google Drive’s desktop software.) Plus, people tend to move files between operating systems more than ever before—if you’re sending a file from your Mac to a Windows user through Dropbox, you need to make sure that all three can deal with the filename.

At least length isn’t something that you generally have to think about these days, since both macOS and Windows—and the cloud services—accept filenames up to 255 characters in length. Technically speaking, Windows limits directory paths (the enclosing folder names along with the filename) to 255 characters, but even still, that shouldn’t be difficult to avoid.

What could go wrong if you run afoul of a naming restriction? macOS and Windows may simply not let you type the character—for example, you can’t put a colon in a Mac filename. Putting a period at the start of a Mac or Unix filename will hide the file. Cloud sharing services might rename the file, or you might encounter syncing issues where files don’t appear where they should. Certain characters can also cause trouble when files are used at the command line.

Here are the characters to avoid and the operating systems and services that prohibit them:

  • : (colon): macOS, Windows, Dropbox, OneDrive, Box
  • . (period): macOS (at the start of a name), Dropbox
  • / (forward slash): macOS, Windows, Dropbox, OneDrive, Box
  • (backslash): Windows, Dropbox, OneDrive, Box
  • < (less than): Windows, Dropbox, OneDrive, Box
  • > (greater than): Windows, Dropbox, OneDrive, Box
  • ” (double quote): Windows, Dropbox, OneDrive, Box
  • | (vertical bar or pipe): Windows, Dropbox, OneDrive, Box
  • ? (question mark): Windows, Dropbox, OneDrive, Box
  • * (asterisk): Windows, Dropbox, OneDrive, Box
  • ^ (caret): Windows (using FAT-formatted drives)

In addition, avoid using special characters like the © (copyright) symbol or emoji 🤷🏽‍♂️  in filenames. They might work locally, but all bets are off if you share the files in any way.

A few other recommendations:

  • Avoid unusual punctuation; in particular, note that OneDrive renames filenames containing:
    • , (comma) to ^J
    • # (number sign) to ^N
    • & (ampersand) to ^O
    • ~ (tilde) to ^F
  • Never start or end file or folder names with a space, and avoid spaces in filenames that will be uploaded to a Web or SFTP server.
  • Avoid putting more than one period in a filename, and don’t put a period after a filename extension.
  • Never assume that names are case sensitive—always make sure that similarly named items differ by more than just case.

If all that seems like a lot to keep in mind, here’s the simple rule that will ensure your filenames will work everywhere:

Name files only with uppercase (A-Z) and lowercase (a-z) letters, digits (0-9), and the hyphen (-) and underscore (_), plus a single period (.) and extension.

(Featured image by iStock.com/cosmin4000 and smartstock)

Social Media: You might think that you can name a file or folder any way you want, but macOS and Windows have restrictions on which characters you can use, and the prevalence of cloud sharing services makes it all the more important to avoid prohibited characters.

Understanding What “Vintage” and “Obsolete” Mean for Apple Products

/in /by

Macs—and Apple products in general—tend to last a long time. It’s not unusual to see someone happily using an 8-year-old MacBook Pro. As much as it’s environmentally responsible to use electronics as long as possible, doing so may reduce your productivity or leave your business in a precarious situation if a hardware failure forces an upgrade at an inconvenient time.

Another factor to consider is whether or not you can get service and parts for your older device. It’s easy to assume that Apple will fix whatever you bring in, but unfortunately, that’s not the case. Apple has policies surrounding how long it guarantees to provide service and parts, which is reasonable. No one would expect Apple to repair a 128K Mac from 1984—many repair techs hadn’t even been born then.

All Apple products fall into one of three categories: current, vintage, and obsolete. Current products, which Apple defines as those that were sold within the last 5 years, are eligible for service and parts from Apple, Apple Authorized Service Providers, and Independent Repair Providers. In other words, if you bought your Mac new within the last 5 years, you won’t have any problem getting Apple to fix it.

(Independent Repair Providers are firms that have signed up for Apple’s Independent Repair Provider Program to provide out-of-warranty iPhone and Mac repairs using Apple-provided parts, tools, service guides, and diagnostics. Other repair shops can repair Apple products but may lack Apple certifications and have to source parts from other suppliers.)

Things get trickier with the other two categories:

  • Vintage: Apple considers a product to be vintage when the company stopped selling it more than 5 and less than 7 years ago. During this 2-year window, Apple says that service and parts may be obtained, subject to parts availability.
  • Obsolete: As you’d expect, a product is considered obsolete when Apple hasn’t sold it for more than 7 years. Apple will not service obsolete products, and service providers cannot order parts for them.

There is one exception to these policies. Mac laptops may be eligible for an extended battery-only repair period for up to 10 years from when the product was last distributed for sale, subject to parts availability. That makes sense since a new battery may be all an old MacBook needs to keep working.

Apple maintains a page listing all vintage and obsolete products. To determine which Mac model you have, choose About This Mac from the Apple menu. For iPhones, iPads, and iPods, Apple provides pages explaining how to identify your model.

Apple’s policies surrounding vintage and obsolete products shouldn’t make a huge difference to most users. That’s because once a Mac hits 5 years old, it’s likely that upgrading to a new model will provide significant benefits. Many businesses prefer a 3-year replacement cycle because they’ve determined that’s the sweet spot where increasing support costs and lower performance make it worth selling the old Mac and buying a new one that’s faster and more reliable.

Of course, there’s nothing wrong with keeping a Mac longer if it meets your needs and you don’t mind spending more on support. At some point, though, products in the vintage and obsolete categories are living on borrowed time.

(Featured image by iStock.com/Soulmemoria)

Social Media: It might be easier to repair vintage jeans than a vintage Mac. Read on if you want to understand Apple’s definitions of vintage and obsolete hardware and what they mean for support and repair.

Universal Control Arrives in macOS 12.3 and iPadOS 15.4

/in /by

With the recent release of macOS 12.3 Monterey and iPadOS 15.4, Apple shipped Universal Control, the last major technology promised in its 2021 operating system upgrades. Universal Control enables you to use the keyboard and mouse or trackpad attached to one Mac to control up to three other Macs or iPads—you can even copy and paste or drag items between devices. It’s a great way to make more of your Apple devices while staying on task—no longer do you need to stop using your Mac to accomplish something on your iPad, and if you have both an iMac and a MacBook Air, it becomes trivially easy to use them simultaneously.

Universal Control can simplify grabbing a file from your MacBook Air while using your iMac, or it might make it easy to check something in an iPad-only app without switching from your familiar Mac keyboard and trackpad. For those who would benefit from more screen space, Universal Control simplifies keeping a Web browser window open on one Mac while you’re writing about it on another.

First, make sure all the Macs and iPads you want to use with Universal Control meet its system requirements. macOS 12.3 and iPadOS 15.4 are essential, and most (but not all) Macs and iPads that can run those versions are compatible. All the devices must be signed in to the same iCloud account, that account’s Apple ID must have two-factor authentication enabled, and no device can be sharing its Internet or cellular connection. Bluetooth and Wi-Fi must be turned on, and Handoff must be ​​enabled in System Preferences > General on the Mac and in Settings > General > AirPlay & Handoff on the iPad. That may sound like a lot, but most of those are defaults.

Apple says everything must be within 30 feet (10 meters), but in nearly all cases, you’ll want the devices to sit next to one another so you can easily see what you are doing on all the screens.

The only trick with setting up Universal Control is that it must be initiated from a Mac. Open System Preferences > Displays, click the Universal Control button, and in the dialog that appears, enable all three switches. Only the first one is necessary; the other two make connecting in the future easier.

After you click Done, you’ll return to the Displays preference pane, where any available Macs and iPads should appear, much like they were external monitors. If they don’t show up, click the Add Display pop-up menu and select the device you want to control under “Link Keyboard and Mouse.” You can also select them in Control Center, after clicking Displays. As long as you’ve selected “Automatically reconnect to any nearby Mac or iPad,” you shouldn’t have to repeat this step.

(The “Mirror or Extend to” section of the Add Display pop-up menu is where you select devices to use as external displays for your Mac. Macs running Monterey appear here courtesy of AirPlay, as do Apple TVs; iPads appear thanks to Apple’s Sidecar technology.)

Drag the device screen icons to match where they sit on your desk. The screenshot above indicates that you’d move the pointer from the double-screen iMac to the right to control the MacBook Air and down from the middle of the iMac screens to control the iPad.

When your pointer moves to another device’s screen, everything you do from then on will affect apps on that Mac or iPad, with one caveat. After the pointer moves to another device, you usually need to click once to create “focus,” which means specifying which window should receive subsequent clicks and keystrokes. If you forget to do this (it will become second nature quickly) and start typing, keystrokes will go to the previous device.

To help you move data between your devices, Universal Control offers two additional features beyond clicking and typing:

  • Copy and paste: As you might expect, you can copy data on one device with Command-C, move the pointer to another device, and paste it into an app on the second device with Command-V.
  • Drag and drop: Alternatively, you can drag files and other types of data from one device to another. This works well between Macs, and you can also move data between Macs and iPads in many situations, such as dragging an Apple Pencil sketch from an iPad and dropping it in a graphics app on the Mac. If a drag doesn’t work, try copy and paste or fall back on sharing the data via AirDrop or iCloud Drive.

Keep in mind that once you’ve turned it on, Universal Control has no concept of primary and secondary devices. In practice, you’ll probably use one keyboard and pointing device to control everything, but that’s not necessary. You can use a trackpad and keyboard connected to any device to control any other device, switching whenever you’d like.

Since Apple labels Universal Control as a beta, you may experience occasional dropouts or rough edges. If it loses track of a device, try putting the device to sleep and waking it again, and if that doesn’t work, open the Displays preference pane and select the device from Add Displays again.

Controlling one Mac from another is extremely fluid because the pointer and keyboard act exactly as expected. However, if you haven’t previously used a trackpad and hardware keyboard with an iPad, you may find its approach somewhat surprising. It’s a hybrid between a traditional pointer and a touchscreen, so the pointer is attracted to Home screen icons and many other controls, transforming it into a selection highlight. Either way, Universal Control just works. Give it a try!

(Featured image by Apple)

Social Media: With macOS 12.3 Monterey and iPadOS 15.4, you can now use your Mac’s keyboard and pointing device to control up to three other Macs or iPads with Apple’s new Universal Control. Learn more at:

Apple Wows with Mac Studio and Studio Display, Updates iPhone SE and iPad Air

/in /by

At its March 8th Peek Performance event, Apple freshened its iPhone and iPad product lines with a new third-generation iPhone SE and fifth-generation iPad Air, along with new green hues for the iPhone 13 line. Then Apple focused on the big announcements of the day: the entirely new Mac Studio, powered by the insanely fast M1 Ultra chip and accompanied by the stunning 27-inch Studio Display.

Mac Studio with M1 Ultra and Studio Display Redefine the Mac Lineup

In 2020, Apple started to transition Macs away from Intel processors to Apple silicon, beginning with the M1 system-on-a-chip and a year later adding the even more powerful M1 Pro and M1 Max to the family. The performance of those chips, particularly when measured against their low power requirements, was stellar. Apple has now unveiled the M1 Ultra, which bonds two M1 Max chips together for double the performance.

To hold the M1 Ultra—or a less expensive M1 Max—Apple introduced an entirely new Mac that looks like an inflated Mac mini. The Mac Studio has the same 7.7-inch (19.7 cm) square outline, but is more than twice as tall, clocking in at 3.7 inches (9.5 cm) high. Much of that vertical space is occupied by cooling fans, but Apple says the Mac Studio makes minimal noise.

The Mac Studio also expands the Mac mini’s price, with the M1 Max model starting at $1999 and the M1 Ultra model at $3999. You can kit a Mac Studio out with an impressive set of options:

  • Chip: For $1999, the M1 Max model offers 10 CPU cores, either 24 or 32 (add $200) GPU cores, and 16 Neural Engine cores. The $3999 M1 Ultra model doubles those numbers with 20 CPU cores, 48 or 64 ($1000) GPU cores, and 32 Neural Engine cores.
  • Memory: With the M1 Max, you can choose between 32 GB or 64 GB ($400) of unified memory. With an M1 Ultra, you can opt for either 64 GB or 128 GB ($800) of unified memory.
  • Storage: Internal SSD storage starts at 512 GB, with options of 1 TB ($200), 2 TB ($600), 4 TB ($1200), and 8 TB ($2400).

Because of Apple’s focus on creative professionals, the Mac Studio offers a solid set of ports. On the back, it has four Thunderbolt 4 ports, a 10-gigabit Ethernet port, two USB-A ports, an HDMI port, and a 3.5 mm headphone jack. 802.11ax Wi-Fi 6 is built in, as is Bluetooth 5.0. For ease of access, Apple finally put ports on the front, too. The M1 Max model features two USB-C ports, whereas the M1 Ultra model offers two Thunderbolt 4 ports. Both provide an SDXC card slot.

To address the Mac Studio’s lack of a screen, Apple introduced the $1599 Studio Display. It’s a 27-inch 5K Retina display with a native resolution of 5120-by-2800, P3 wide color, and True Tone technology. Nano-texture glass is a $300 option if you need less reflectivity. There are three stand options: a 30º tilt default, a VESA mount adapter, or a tilt- and height-adjustable stand for $400 more. Note that you can’t swap one for another later. The Studio Display offers one Thunderbolt 3 port to connect to a Mac—complete with 96-watt charging—and three USB-C ports for connecting peripherals.

What sets the Studio Display apart from other monitors is that it uses an A13 Bionic chip—the same brains in the iPhone 11—to power a 12-megapixel Ultra Wide camera with Center Stage (Apple’s technology for smoothly keeping you in the frame as you move around on a video call), a three-mic array with directional beamforming, and a high-fidelity six-speaker system. In short, this is the ultimate Mac videoconferencing setup. It even supports spatial audio when playing music or video with Dolby Atmos, and you can use “Hey Siri” with it.

There’s one other fact you need to know before we put all this together: Apple said that the only remaining Mac to transition to Apple silicon is the Mac Pro, which means that it’s dropping the popular 27-inch iMac from the lineup. We’re sad since that iMac was a terrifically good deal, but if you’ve been waiting for an Apple silicon 27-inch iMac, the Studio Display suggests four alternative directions, depending on your needs. Remember that even the entry-level M1 chip outperforms the most recent Intel-based 27-inch iMac.

  • Minimize desktop cost: If keeping costs down while sticking with Apple-designed desktop gear is important to you, couple a Mac mini with the Studio Display.
  • Maximize desktop performance: Need the maximum performance on your desk? A Mac Studio driving one or more Studio Displays is the ultimate professional setup today.
  • Minimize portability cost: Those who need portability and desktop screen real estate can get both without breaking the bank by combining a MacBook Air or 13-inch MacBook Pro and the Studio Display.
  • Maximize portability performance: For top-notch portability, performance, and productivity, a 14-inch or 16-inch MacBook Pro is unbeatable when matched with one or even two Studio Displays.

Finally, don’t discount the 24-inch iMac. Although its screen is smaller than the 27-inch iMac’s, its Retina screen resolution isn’t far off, and it’s notably less expensive. If you mostly like the all-in-one nature of the 27-inch iMac and don’t need the performance of the Mac Studio or MacBook Pro, you won’t go wrong with a 24-inch iMac.

Both the Mac Studio and Studio Display are available to order now, with shipments starting on March 18th, although demand is already pushing some ship dates into April. Note that the Mac Studio doesn’t include any input devices, but Apple also introduced a new silver-and-black Magic Keyboard with Touch ID and Numeric Keypad ($199), Magic Mouse ($99), and Magic Trackpad ($149) designed to complement the Studio Display.

Third-generation iPhone SE Gains A15 Bionic and Better Camera

Not everyone wants—or at least wants to pay for—the latest and greatest. For those looking for a small iPhone at a reasonable price, the new third-generation iPhone SE is still a bargain. Prices start at $429 thanks to its 4.7-inch screen in an iPhone 8 design and Touch ID-enabled Home button. That’s $30 more than the previous generation, but you get the same A15 Bionic chip that’s in the iPhone 13 line and Apple’s promise that iOS will support it for years to come. The new iPhone SE also gains 5G support for faster cellular Internet connectivity, though it doesn’t support the fastest millimeter-wave flavor of 5G.

The A15 Bionic’s processing power enhances the 12-megapixel camera, providing computational photography capabilities like Smart HDR 4, Photographic Styles, Deep Fusion, and Portrait mode. The A15 Bionic’s image signal processor also improves video quality, particularly in low-light situations. Despite the increased performance, Apple says the new iPhone SE features better battery life than the second-generation iPhone SE and all previous 4.7-inch iPhone models. (Generally speaking, the bigger the iPhone, the better the battery life, thanks to additional room inside.)

You can order the new iPhone SE, which comes in midnight (black), starlight (white), and PRODUCT(RED), starting at 8 AM Eastern on March 11th, with delivery starting on March 18th. The 64 GB model costs $429, 128 GB costs $479, and 256 GB is $579.

Fifth-generation iPad Air Moves to M1 and 5G

For many people, the $599 iPad Air is the sweet spot of the iPad line, fitting nicely between the $329 iPad and the $799 11-inch iPad Pro. However, the fourth-generation iPad Air had fallen behind in a few ways, making its price less palatable.

The new fifth-generation iPad Air makes the price compelling again, thanks to the move to the same M1 chip used in the iPad Pro (and many Macs). It boasts up to 60% faster CPU performance than the previous model and twice the graphics performance. Even more noticeable in this age of videoconferencing is the addition of an Ultra Wide front-facing camera with Center Stage. Those who need speedy connectivity on the go will appreciate the new 5G support, though it doesn’t support the fastest millimeter-wave 5G. Apple also doubled the throughput for the iPad Air’s USB-C port, but it remains slower than the Thunderbolt port in the iPad Pro models.

Other key specs remain the same, including the size and industrial design, Touch ID in the top button, support for the second-generation Apple Pencil, rear-facing camera, and battery life.

As with the new iPhone SE, pre-orders for the new iPad Air open at 8 AM Eastern on March 11th, with delivery starting on March 18th. It comes in five new colors: space gray, pink, purple, blue, and starlight (white). $599 gets you 64 GB of storage, whereas 256 GB costs $749. Add another $150 for a cellular-capable model.

(Featured image by Apple)

Social Media: At its March 8th Peek Performance event, Apple unveiled the impressive new Mac Studio—powered by the M1 Ultra chip—and Studio Display. The company also introduced an updated iPhone SE and iPad Air. Read on for details:

Apple Works to Improve Safety in the Wake of AirTag Stalking Reports

/in /by

Over the past few months, there has been a spate of media reports about how people may have been tracked without their knowledge using AirTags, Apple’s elegant location trackers. Like many mainstream media forays into the tech world, the reports are often short on detail and sometimes unclear on the reality of how the AirTags work. Nor is it clear that there have been many successful cases of AirTag abuse, but the mere fact that people are trying to use AirTags to stalk others is concerning.

Apple put significant effort into preventing such abuses, revolving around three features:

  • Safety alerts: If you have an iPhone or iPad running iOS 14.5 or later and an unknown AirTag is traveling with you, your device will alert you to that fact. Although safety alerts aren’t available for those using Android smartphones, Android users can download Apple’s Tracker Detect app to scan manually.
  • Safety sounds: After an AirTag has been separated from its owner for several days, it will make a sound the next time it moves.
  • NFC identification: If you find an AirTag, you can hold it up to an iPhone or other NFC-capable smartphone to load a website that reveals the AirTag’s serial number and the last four digits of the owner’s phone number. The police can use this information to learn the owner’s identity from Apple.

Sadly, those precautions haven’t been sufficient either to dissuade all would-be stalkers or to educate potential stalking victims (and let’s be real—dissuading stalkers is also a matter of educating people that it’s unethical, likely dangerous, and often illegal to abuse an AirTag in this way). Apple has responded in two ways, one general, the other specific to AirTags.

Personal Safety User Guide

Apple documents its products and services quite well, but the company tends to generate many focused pages without much high-level organization. It’s all too easy to flail around within Apple’s support documentation looking for help if you don’t know what search terms are likely to work. In an effort to mitigate that problem for issues surrounding personal safety, Apple has created the Personal Safety User Guide website, also available as a downloadable 56-page PDF.

The Personal Safety User Guide brings together numerous Apple support articles in two main sections:

  • Review and take action: The first section helps you review how your devices and apps are set up, with a focus on settings that could expose you to harm. It helps you manage sharing settings, look at location sharing, control your Home accessories, and more. You’ll also learn how to block unknown sign-in attempts, document suspicious activity, delete suspicious content, and avoid fraudulent requests to share information, among much else. The main criticism here is that the section on AirTag safety doesn’t explain or link to all the features Apple provides.
  • Safety and privacy tools: The second section is a bit more generic, providing support documentation that encourages you to take advantage of the features Apple has provided to protect your safety and privacy. Among other topics, it discusses passcodes, setting up Face ID and Touch ID, using two-factor authentication, seeing which apps are accessing your data, blocking unwanted calls and messages, and using Emergency SOS.

The Personal Safety Guide ends with three checklists, each of which walks you through a series of steps. These are extremely useful because almost no one would necessarily know or remember all the places to check. The checklists help you:

  • See who has access to your device or accounts
  • Stop sharing with someone
  • Control how someone else can see your location

The Personal Safety User Guide website is best when you want an answer to a specific question, but it doesn’t lend itself to reading front to back. For that, we recommend downloading the PDF, which you can read at whatever depth you desire. But do at least scan the entire thing to get a sense of what it contains should you need that information later.

Apple AirTag Announcement

Shortly after releasing the Personal Safety Guide, Apple also posted a short but detailed statement on its website. In it, the company makes it clear that it is actively working with law enforcement on all cases involving AirTag abuse. Apple also says that it has updated its unwanted tracking documentation to explain AirTag safety features more clearly to users and to include resources for those who feel their safety is at risk.

Apple also outlined important advancements that will be coming to the AirTag and Find My network systems via software updates later this year:

  • New privacy warnings during AirTag setup: To ensure that everyone understands the utility of AirTags and the implications of abuse, people setting up an AirTag for the first time will see a message that clearly states that AirTags are meant to track their own belongings, that tracking people without their consent is a crime in many places, that AirTags are designed to alert victims to their presence, and that law enforcement can request identifying information about the owner of an AirTag.
  • Better alerts for AirPods: Instead of an “Unknown Accessory Detected” alert when your iPhone detects Find My network-compatible AirPods traveling with you, the alert will specify that AirPods are involved, not an AirTag. (There are third-party Find My network accessories that will still generate this alert, such as the Chipolo ONE Spot.)
  • Refined unwanted tracking logic: Apple will be updating its unwanted tracking alert system to notify users sooner that an unknown AirTag or Find My network accessory is traveling with them.
  • Precision Finding for unknown AirTags: Those with an iPhone 11, iPhone 12, or iPhone 13 will be able to take advantage of Find My’s Precision Finding feature to home in on the location of an unknown AirTag. Previously, this capability was limited to your own AirTags.
  • Display alerts with unknown AirTag sound: When an unknown AirTag emits a sound to alert anyone nearby to its presence, and it’s detected moving with your iPhone or iPad, an alert will also appear to help you play the sound again or use Precision Finding, if available. This should help when an unknown AirTag is in a place that blocks sound or if its speaker has been disabled.
  • More obvious AirTag alert sound: Apple will be adjusting the tone sequences to make an unknown AirTag’s alert sound easier to hear and find.

Overall, these changes are welcome, and it’s a testament to the care Apple took when designing the AirTag and Find My network systems that it can make such enhancements through software updates—no hardware changes are necessary. It’s also good to see Apple taking the problem—however small it might actually be—seriously and working to reduce it even further.

(Featured image by Apple)

Social Media: Media reports suggest that miscreants are trying to use Apple’s AirTag location trackers to stalk people. Apple has responded with personal safety advice and promised AirTag safety enhancements.

If Your Internet Connection Is Slow, Research These Three Numbers

/in /by

As pandemic-related restrictions ebb and flow, many people continue to work from home at least some of the time. A key requirement for successful remote work is a fast, solid Internet connection. Unfortunately, it’s all too common for Internet connections to degrade over time as cables endure a variety of insults ranging from water seeping into connectors to squirrels gnawing through insulation. You might be surprised at how variable such problems can be—we once saw an Internet connection that dropped out infrequently; it turned out that squirrels had damaged just one pair of wires in the cable, and the Internet provider’s system hopped between pairs depending on other neighborhood traffic.

How do you know if something in your Internet connection needs fixing? If the entire connection goes offline periodically, even if it comes back on its own, that’s a hint. Videoconferencing apps and streaming video services can also provide useful warnings—if the picture often pixelates or pauses, or if the audio falls out of sync with the video, that’s another indication that something may be wrong. Finally, if you use a VPN, Internet connectivity issues can cause all sorts of weird problems.

When you notice such problems, you can perform a simple test that may shed some light on the situation. First, make sure to stop any audio or video streaming or large downloads. Then go to speedtest.net and click the Go button. Speedtest will run some tests to come up with three numbers:

  • Download: Your download performance, generally measured in megabits per second (Mbps), is the most important and determines how quickly your computer can receive data from the Internet for downloads and streaming video.
  • Upload: Conversely, your upload performance, also measured in megabits per second, determines how fast you can send data to the Internet. It’s almost always much lower than download performance, but sufficient upload bandwidth is essential for your audio and video to be clear and smooth in a videoconference.
  • Latency: This number, which Speedtest calls “ping,” measures the amount of time in milliseconds to send a single packet to the destination server and receive it back again. The lower the latency, the more responsive communications will be, which is all-important for online gaming. Very long latencies can also cause problems for VPNs.

(You can also use other similar services, such as Netflix’s fast.com or Google’s built-in tester. Apple even built a networkQuality tool into macOS 12 Monterey—run it at the command line in Terminal—though it has an unusual Apple Network Responsiveness test that replaces the latency test.)

What should these numbers be? When you signed up for a plan with your Internet service provider (ISP), you should have been quoted download and upload numbers, such as 200 Mbps down and 10 Mbps up. If you don’t know what those numbers should be, ask your ISP. It’s not uncommon for download and upload speeds to vary somewhat from what you were promised, but they should generally be close.

Latency is trickier, and ISPs won’t promise anything specific. The lower the latency number, the better. Speedtest suggests that times under 59 milliseconds are good for gaming, times between 60 and 129 milliseconds are acceptable, a range of 130–199 milliseconds is problematic, and 200-plus milliseconds won’t be usable. There’s no way to know what latency numbers might cause other problems, but we’d pay attention to anything over 100 milliseconds.

Let’s assume your numbers aren’t what they should be—or at least what you’d like them to be. Don’t complain to your ISP right away. Instead, try these steps:

  • Run the test a few more times, preferably at different times of the day. (If you create an account with Speedtest, it will track your tests so you can see how they change.) You may discover that performance is slow only during peak usage hours.
  • Run more tests using different Speedtest servers or even different testing services. You’re testing the performance between you and a particular server, and it’s possible that server is having problems that others won’t share.
  • If you have other devices, run tests from those as well. Don’t assume you’ll get identical results because different devices may have varying capabilities. If you notice differences between devices that use Wi-Fi and those connected via Ethernet, that might point to your Wi-Fi router as a bottleneck. That’s not common with modern Wi-Fi routers, but if you’re still relying on an old AirPort Express, it could be slowing you down.
  • Restart your devices, and if that doesn’t make a difference, restart or power cycle your router and modem as well.

If your performance problems persist through all those troubleshooting tests, the problem is likely in the physical connection, and only your ISP can address that. When you call, be sure to share the testing numbers and any commonalities—times of day, for instance—that you observed. With luck, they’ll be able to confirm your issues and dispatch a technician to evaluate the physical connection for problems.

(Featured image by iStock.com/gorodenkoff)

Social Media: Slow or unreliable Internet connection? It could be your ISP—read on to find out how to test your connection and evaluate the results.

Plan for the Future by Establishing a Legacy Contact

/in /by

Have you heard the expression “hit by a bus”? It’s a somewhat macabre attempt to inject a little levity into planning for the unthinkable event of dying without warning. No one expects to be hit by a bus, but people do die unexpectedly in all sorts of ways. That’s terrible, of course, but it’s also incredibly hard on that person’s family, who suddenly must deal with an overwhelming number of details. Many of those details revolve around the deceased’s digital life—devices, accounts, passwords, subscriptions, and more.

We strongly encourage everyone, regardless of age or infirmity, to think about what your family would want and need to do with your digital presence in the event of your death. The ultimate guide to this topic is Joe Kissell’s book Take Control of Your Digital Legacy, although the current version is a little out of date and is slated for updating in 2022.

The next edition of that book will undoubtedly discuss Apple’s new Legacy Contact feature, introduced in iOS 15.2, iPadOS 15.2, and macOS 12.1 Monterey. It enables you to specify one or more people as a Legacy Contact. Should you die unexpectedly, those people can use an access key along with your death certificate to access much of your Apple content and remove Activation Lock from your devices. (If you have time to prepare for your passing, it’s easier to share all your passwords and passcodes explicitly.) The person or people you set as Legacy Contacts don’t have to be running Apple’s latest operating systems or even be Apple users, though it’s easier if they are. (Like so many other things in life.)

Don’t put off specifying someone as a Legacy Contact, whether it’s a family member or close friend. The entire point of the “hit by a bus” scenario is that it’s both unexpected and could happen at any time. (It’s possible to get access without being a Legacy Contact, but it requires a court order and will undoubtedly be significantly more work.)

Apple provides good directions for the Legacy Contact feature, and while we’ll summarize the steps below, read Apple’s documentation to get the word from the horse’s mouth. Apple’s support pages include:

What Data Can a Legacy Contact Access?

Apple has the full list at the link above, but in short, a Legacy Contact can access anything stored in iCloud, including photos, email, contacts, calendars, messages, files, and more, as well as the contents of iCloud Backup. Not included are licensed media (music, movies, and books), in-app purchases (upgrades, subscriptions, and game currency), payment information (Apple ID payment info or Apple Pay cards), and anything stored in the account holder’s keychain (usernames and passwords, credit card details, and more). A Legacy Contact cannot access the deceased’s devices—Apple is incapable of sharing passcodes. However, Apple can remove Activation Lock so those devices can be erased and reused.

How Do You Add a Legacy Contact?

Adding someone as a Legacy Contact is easy. You must be running iOS 15.2, iPadOS 15.2, or macOS 12.1 Monterey to initiate the process, and two-factor authentication must be turned on for your Apple ID (this is a very good idea anyway).

On an iPhone or iPad, go to Settings > Your Name > Password & Security > Legacy Contact > Add Legacy Contact. On a Mac, use System Preferences > Apple ID > Password & Security > Legacy Contact > Manage. You can choose a group member if you’re in a Family Sharing group or pick someone from your contacts list.

As part of the process of picking someone, Apple allows you to share the access key via Messages if they’re running iOS 15.2, iPadOS 15.2, or macOS 12.1 Monterey. If they accept, a copy of the access key will automatically be stored in their Apple ID settings. If they’re not running a necessary operating system or don’t use an Apple device, you can instead print out an access key QR code and give that to them. You might also want to print a copy to store with your will and other important documents.

It may often be appropriate to act as a Legacy Contact for the people you’re asking to be your Legacy Contacts, particularly with spouses or adult children.

How Does a Legacy Contact Request Account Access?

Let’s assume the worst and pretend ​​that someone who has added you as a Legacy Contact has passed away. To request access to their Apple ID, you need the access key that the person shared with you and a copy of their death certificate. You can find the access key on an iPhone or iPad in Settings > Your Name > Password & Security > Legacy Contact > Contact’s Name, and on the Mac in System Preferences > Apple ID > Password & Security, where you click Manage next to Legacy Contact settings and then Details next to the person’s name. It’s also possible that the person shared the access key as a document stored with their estate planning documents.

The screens that provide the access key also have a Request Access link. Tap or click that and follow the instructions to upload the death certificate. If you don’t have an appropriate Apple device, you can also do this on the Web at Apple’s Digital Legacy – Request Access page.

Apple evaluates all access requests to make sure they’re legitimate, and once approved, sends you an email with more details and instructions. That email will also include a special Legacy Contact Apple ID that replaces the deceased’s previous Apple ID. You can use that Apple ID to log in to iCloud.com or download data at privacy.apple.com, sign in to an Apple device, or restore an iCloud backup to another Apple device. Having an access request approved also removes Activation Lock from the deceased’s Apple devices so you can restore them to factory settings and set them up again, either fresh or with the Legacy Contact’s Apple ID’s data.

The main limitation is that the Legacy Contact Apple ID is good only for 3 years, after which the legacy account is permanently deleted. So be sure to download everything important fairly quickly—don’t just keep using the Legacy Contact Apple ID or assume that you’ll be able to go back to it at any time.

We sincerely hope that you never have to act as Legacy Contact for a loved one, but we can say from experience that this new feature can only help make an already stressful time more manageable.

(Featured image by iStock.com/Olga Serba)

Social Media: Apple’s new Legacy Contact feature makes it simpler for you to give a family member access to your iCloud data after your death. Read on to learn how to make someone a Legacy Contact or what to do if you are a Legacy Contact.

FaceTime Gains Cool New Features in Apple’s Latest Operating Systems

/in /by

It’s no exaggeration to say that videoconferencing went mainstream during the pandemic. However, Apple’s FaceTime didn’t stack up well against Zoom and others due to its emulation of the telephone call experience, questionable interface decisions, and lack of cross-platform compatibility. However, with iOS 15, iPadOS 15, and macOS 12 Monterey, Apple has nearly brought FaceTime into feature parity with Zoom and others and it has even added a few features that break new ground.

FaceTime Links

One of the smallest new features in FaceTime may be the most important. No longer do you have to call others via FaceTime, an awkward approach left over from the days of landlines. That’s still possible, but it’s easier and more considerate to make and share a FaceTime link instead, which lets others join your call when they’re ready. FaceTime links make it effortless to rejoin a call if you have to drop off or if something goes wrong, and they simplify switching from one device to another. You can share FaceTime links like any other Web link, through Messages, email, discussion systems like Slack, or posting on a Web page.

To create a FaceTime link, launch the FaceTime app and use the Create Link button in the upper left. If you’re creating it in iOS 15 or iPadOS 15, you can add a name before copying or sharing the link in the share sheet. In Monterey, clicking the button presents a sharing menu with similar appropriate options.

To join a call, all a recipient of the link has to do is tap or click the link. If they’re running one of Apple’s latest operating systems, the call will also appear in the FaceTime app, under Upcoming.

Either way, people joining the call get a preview window in which they can adjust their video and mic settings. After they hit the Join button, the organizer is notified that they’re waiting and can add them to the call. (That may seem like an unnecessary extra step, but it ensures random trolls can’t join FaceTime calls whose links have been shared publicly.)

If you’re scheduling a call, you can create a FaceTime link within an event in Calendar. That’s handy to make sure you have the link available at the right time, to make it available on all your devices, and to let others access it via a shared calendar. Use the Location or Video Call field, and select FaceTime when it’s offered. The event then gets a Join button that makes it easy to access the call. (If you’re sharing the calendar with someone who isn’t using one of Apple’s latest operating systems, they’ll just see a link they can click.)

Despite being associated with an event, such FaceTime links aren’t time-specific. You can start the call any time you want, and anyone else can attempt to join it at any time, but they’ll be able to get in only if you as the organizer let them in. So it won’t do them any good to join before or after the scheduled time.

FaceTime Web App

FaceTime links are also essential for allowing FaceTime calls to include those who aren’t running Apple’s latest operating systems. If you’re still on macOS 11 Big Sur or iOS 14, opening a FaceTime link switches to Safari and opens the FaceTime Web app. That also works for those using Android, Windows, or Linux, as long as they have a compatible Web browser, which means Google Chrome or another Chrome-based browser like Brave or Microsoft Edge. Firefox won’t work.

For the most part, the FaceTime Web app works just like the native FaceTime app, with the ability to change basic camera and microphone settings and support for grid view. There are two notable limitations:

  • FaceTime Web app users can only join calls, not initiate them.
  • Advanced options like the mic modes and video effects aren’t available.

Mic Modes and Video Effects

In an effort to catch up with the likes of Zoom, Apple added several audio and video features to FaceTime. There are now three mic modes that you can enable in Control Center during a call:

  • Standard: FaceTime does nothing special to the audio.
  • Voice Isolation: FaceTime focuses on your voice, working to eliminate non-vocal sounds and other background noise.
  • Wide Spectrum: FaceTime expands its attention to all the sounds in the room, which is essential for things like music lessons.

Although the equivalent Control Center button is labeled Video Effects, there’s only one at the moment: Portrait mode. It works exactly as it does in the Camera app for photos, keeping you in focus and blurring the background. Perhaps Apple will add other video effects in the future, much like Zoom’s virtual backgrounds and immersive sets. You can also toggle Portrait mode by tapping the Video Effects button in your FaceTime tile.

The Voice Isolation and Wide Spectrum mic modes, and the Portrait mode video effect, are available only on iPhones and iPads that have an A12 Bionic chip or later, or an M1 chip. Similarly, they work only on M1-based Macs, not older Intel-based Macs.

Grid View

When Apple first introduced FaceTime group calls, participants’ tiles would swim around on the screen, moving and expanding to indicate who was speaking. It was dizzying. Happily, Apple finally listened to annoyed users and has now introduced a simple grid view like every other videoconferencing app on the planet.

Once there are four or more participants in a call on an iPhone or iPad, a Grid button appears when you tap the screen to reveal the FaceTime controls. Tap it to switch into or out of grid view. In Monterey, there’s an always-visible Grid button in the upper-right corner.

Screen Sharing for iPhones and iPads

As helpful as FaceTime links are, our favorite new feature of FaceTime is screen sharing for those using an iPhone or iPad. (Macs can’t currently participate in FaceTime screen sharing but have their own screen sharing capabilities, accessed through the Conversations menu in Messages.) With a couple of taps, you can share your screen with someone else, or they can share their screen with you, all while maintaining the video call. For many remote workers, this feature is essential, whether you are collaborating on a project or showing your work to your boss. Another obvious use is remote tech support. If someone is having trouble accomplishing something on their iPhone or iPad, you can see what’s going wrong live on a FaceTime call. And kids, no doubt, will find many fun things to do together.

To share your screen during a FaceTime call, tap anywhere on the screen to reveal the FaceTime controls, tap the screen sharing button on the right, and tap the Share My Screen confirmation prompt. After a 3-second countdown, others on the call can see your screen, even as you switch away from the FaceTime app and use your iPhone or iPad however you want.

While you’re sharing your screen, a purple status icon reminds you that others can see what you’re doing. To stop sharing your screen, tap someone’s video tile to switch back to the FaceTime app and tap the screen sharing button again.

When someone shares their screen with you, a Picture-in-Picture (PiP) window of their screen appears. Tap it to expand it to the entire screen, moving the FaceTime call video to its own PiP window. Tap that FaceTime PiP window to return to the call. If you switch to another app, as shown below, the shared screen returns to being a PiP window. If any PiP window is in your way, you can drag it to another corner or swipe it off the screen to the left or right to hide it entirely. A tab appears to indicate the hidden PiP window; tap it to bring the window back.

SharePlay

People will either love SharePlay or ignore it entirely. It enables everyone on a FaceTime call to watch the same video or listen to the same audio while continuing the conversation. The big caveat is that everyone must have legal access to the content, which generally means a subscription to whatever service is being used, whether that’s Apple Music, Apple TV+, Disney+, HBO MAX, or Paramount+. Currently, SharePlay works only in iOS 15 and iPadOS 15 and on the Apple TV running tvOS 15. It’s slated to appear in a future version of Monterey, perhaps 12.1.

Initiating a SharePlay session is easy: simply navigate to Apple’s TV or Music app, or another app that supports SharePlay, and start playing something. You may be asked if you want to play it for everyone or just for yourself, or you may be told the content will play automatically. Assuming everyone on the call has the necessary subscription, the audio or video starts playing instantly.

What’s a little freaky about SharePlay is that, with one minor exception, everyone is an equal participant. If you start playing something, someone else can pause it or rewind it, say, and the video will pause or rewind for everyone. The exception is that only the person who started playing a video can stop it (tap the screen to reveal the controls), although anyone can start playing something else to replace it.

If you have an Apple TV, you can initiate video playback from the Apple TV or move something that’s already playing to the Apple TV. While you’re on a FaceTime call on your iPhone or iPad, press and hold the TV button on the Apple TV’s remote to open Control Center, and then select the SharePlay button that appears there to get started.

With all these new features, it’s time to rethink how you use FaceTime, and that’s especially true if you haven’t been using FaceTime because it lacked the features in some other videoconferencing app.

(Featured image by iStock.com/jacoblund)

Social Media: FaceTime has joined the big leagues in iOS 15, iPadOS 15, and macOS 12 Monterey. Read on to learn about FaceTime links, its cross-platform Web app, special mic modes and video effects, grid view, screen sharing, and SharePlay.

Avoid Unusual Top-Level Domains in Custom Domain Names

/in /by

Remember the heady dotcom days, when businesses were desperate to get a short, memorable, easily typed .com domain? It quickly became difficult to get what you wanted—so much so that deep-pocketed companies paid exorbitant sums for just the right domain.

Before we go any further, let’s make sure we’re all on the same page. Domain names are necessary because computers on the Internet are all identified by inscrutable numeric IP addresses. You can remember and type apple.com easily; 184.31.17.21 not so much. Domain names have two or more parts: the top-level domain (read from the end, such as com) and the second-level domain (like apple), plus optional third-level domains (which could give you support.apple.com).

Since the days of speculating in .com domains, however, hundreds of additional top-level domains have been opened up, including domains from .aaa to .zone. There are now top-level domains for .doctor, .florist, .lawyer, and many more, including the general .xyz. It might be tempting to switch from the awkward dewey-cheatham-howe.com to the shorter and more memorable dch.lawyer. And even if there isn’t a profession-specific top-level domain that works for you, you may think that if abc.xyz is good enough for Google’s parent company Alphabet, surely it’s good enough for you.

Alas, much as we appreciate the creativity and flexibility offered by these alternative top-level domains, we’d like to dissuade you from using one, if possible. Problems include:

  • Email deliverability: If you’re sending email using an alternative top-level domain or including links to that domain, it’s much more likely that your email will be considered spam by receiving systems.
  • SMS deliverability: Some SMS text message providers will automatically delete messages containing URLs with alternative top-level domains in an effort to protect their customers from phishing attacks.
  • Social media spam filtering: As with SMS text messages, social media posts that include URLs with alternative top-level domains may be categorized as spam or as linking to a malicious site.
  • Firewall blocking: Abuse of alternative top-level domains has become so commonplace by scammers that some companies prevent their employees from accessing websites using certain alternative top-level domains at the firewall level.
  • User perception: Although there’s no telling how anyone will react to a particular top-level domain, people won’t think twice about .com but might think .ooo seems sketchy. (We would.)

Obviously, it may not be possible to get the domain name you want in .com. What to do? There are a few strategies:

  • Expand or abbreviate: At this time, people mostly don’t see, remember, or type domains apart from those that go with businesses that do a lot of real-world advertising. So if you need to add or subtract words (or letters) in your domain to find a unique one, that can work.
  • Use a country domain: Two-letter top-level domains are restricted for use by countries, so .us is for the United States, .ca for Canada, and .au for Australia. Every country has different rules for who can register them. For instance, it’s possible to get a domain ending in .it (Italy) as long as you work through a registrar that acts as your representative there. .io (British Indian Ocean Territory) and .ai (Anguilla) are popular top-level domains among tech companies.
  • Stick with better, pricier alternatives: Not all alternative top-level domains are equally problematic. The classic .net and .org are fine, and .biz isn’t bad. But how to determine that? When you’re checking to see if a domain name is available, compare prices. For instance, at one domain name registrar, iphonewhisperer.xyz costs only $1 per year, whereas the iphonewhisperer.biz version is $4.98 per year, iphonewhisperer.net is $9.18 per year, and iphonewhisperer.studio is $11.98 per year. The more you pay, the less likely that domain has been abused by spammers and marked for filtering.

In the end, when it comes to domain names, it’s best to be conservative and stick with a top-level domain that won’t cause people or filters to think twice. That’s probably .com, if you can make the rest of the name work for you.

(Featured image by iStock.com/BeeBright)

Social Media: Tempted to get a short, memorable domain name ending in .xyz or .shop? As we explain, that’s a bad idea if you care about user perception, email and text message deliverability, and not being blocked by social media and firewalls. Details at:

New M1 Pro and M1 Max Chips Power the 14-inch and 16-inch MacBook Pros

/in /by

Last year, Apple started to transition Macs away from Intel processors to its custom M1 system-on-a-chip. The M1’s performance is stellar, but Apple has used it only in low-end models so far: the MacBook Air, 13-inch MacBook Pro, Mac mini, and new 24-inch iMac. For professionals looking for more power, Apple unveiled the future of high-end Macs at its October 18th Unleashed event.

Two new chips—the M1 Pro and M1 Max—increase performance significantly beyond the M1, and Apple built them into new 14-inch and 16-inch MacBook Pro models along with features that respond to criticisms of previous models. Welcome as these new MacBook Pros are, many people were also hoping to see an Apple silicon refresh of the popular 27-inch iMac. That didn’t happen, but Apple released several other music-related products and services at the event.

AirPods, HomePod mini, Apple Music, and Monterey Announcements

In a quick set of announcements at the start of its event, Apple revealed an update to the popular AirPods, new colors of the HomePod mini, and a budget pricing tier for Apple Music. Plus, press releases revealed the ship date for macOS 12 Monterey.

  • Third-generation AirPods: Building on the success of the classic AirPods and AirPods Pro, Apple redesigned the third-generation AirPods to have shorter mic stalks, force sensor controls, support for spatial audio, Adaptive EQ, longer battery life, wireless case charging, and sweat and water resistance. They cost $179; the second-generation AirPods remain available for $129.
  • New HomePod mini colors: Looking to coordinate your electronics with your decor? In November, the $99 HomePod mini will be available in blue, orange, and yellow, as well as the traditional black and white.
  • Apple Music Voice Plan: A new $4.99-per-month Apple Music Voice Plan reduces the cost of Apple Music for those who interact with the streaming service largely through Siri, but it lacks lyrics, music videos, spatial and lossless audio, and support for non-Apple devices.
  • macOS 12 Monterey release date: Hidden in the fine print in Apple’s press releases was the fact that macOS 12 Monterey—along with iOS 15.1, iPadOS 15.1, watchOS 8.1, and tvOS 15.1—will become available on October 25th. We strongly recommend that you do not upgrade to Monterey until we give the go-ahead. If you’ve already upgraded to the other new operating systems, it should be safe to install those updates a week or two after release.

New 14-inch and 16-inch MacBook Pros Answer Customer Desires

Apple’s professional MacBook Pro has been a workhorse of the Mac lineup for years, offering high-end performance in a portable package. Since 2016, however, customers have expressed irritation at Apple’s removal of ports other than Thunderbolt 3, the loss of MagSafe magnetic charging, and the Touch Bar replacing traditional F-keys. Here’s how the new MacBook Pros respond to those concerns.

  • Ports: Previously, the MacBook Pro had just four Thunderbolt 3 ports, forcing users to carry dongles to connect to legacy devices. The new models still lack USB-A ports but supplement three Thunderbolt 4 ports with an HDMI port for video, an SDXC card slot for camera media, and a headphone jack.
  • MagSafe: Although you can charge using the Thunderbolt 4 ports, most people will rely on the dedicated MagSafe 3 charging port. The MacBook Pros (apart from the low-end 14-inch model) include powerful chargers and a USB-C to MagSafe 3 charging cable capable of fast-charging the devices. They should also provide longer battery life than previous models.
  • F-keys with Touch ID: The Touch Bar hasn’t been a success, never migrating to any other Mac models and eliciting tepid support from developers. With these new MacBook Pros, Apple has reversed course, replacing the Touch Bar with traditional F-keys. A Touch ID sensor remains available for authentication at the top-right corner of the keyboard.

Although Apple did equip the 13-inch MacBook Pro with an M1 chip in November 2020, it wasn’t notably faster than the cheaper but largely comparable M1-based MacBook Air. We suspect no one will be complaining about the performance of the new 14-inch and 16-inch models thanks to the addition of Apple’s just-released M1 Pro and M1 Max chips.

  • M1: For reference, last year’s M1 chip—widely acclaimed for providing excellent performance—offers an 8-core CPU with four performance and four efficiency cores, a 7-core or 8-core GPU, and either 8 GB or 16 GB of unified memory.
  • M1 Pro: The M1 Pro offers up to 1.7 times the performance of the M1 thanks to a 10-core CPU that has eight performance and two efficiency cores. Plus, its 16-core GPU is up to twice as fast as the M1. The M1 Pro provides either 16 GB or 32 GB of unified memory, and it increases the memory bandwidth by nearly three times, up to 200 gigabytes per second (GBps). To provide lower price points for 14-inch MacBook Pro configurations, Apple offers versions of the M1 Pro with an 8-core CPU (six performance and two efficiency cores) or a 14-core GPU.
  • M1 Max: The M1 Max has the same 10-core CPU as the M1 Pro but provides a massive 32-core GPU with up to four times the performance of the M1. The largest chip Apple has ever made, the M1 Max offers either 32 GB or 64 GB of memory, and it doubles the M1 Pro’s memory bandwidth to 400 GBps, nearly six times faster than the M1. A lower-cost M1 Max configuration has a 24-core GPU.

Both the M1 Pro and M1 Max feature an Apple-designed media engine that accelerates video processing while maximizing battery life. Both also have dedicated acceleration for the ProRes professional video codec for working with 4K and 8K video. The M1 Max doubles the M1 Pro’s performance for video encoding and provides two ProRes accelerators. In other words, if you’re working with video, these new Macs are going to scream, particularly with an M1 Max.

Apple didn’t stop after radically improving performance and bringing back beloved features. The new MacBook Pros feature new Liquid Retina XDR displays based on technology used in the latest iPad Pro models.

Most notably, for those who need more screen space than the 13-inch MacBook Pro can provide, the new MacBook Pro models have higher resolution displays. The 14-inch screen has a 3024-by-1964 native resolution that’s slightly larger than the previous 16-inch MacBook Pro (3072‑by‑1920), and the new 16-inch model offers even more pixels with a 3456-by-2234 resolution. The new displays are more than twice as bright as the previous models, and they support ProMotion, which adjusts the screen refresh rate (and thus power consumption) to match the needs of the onscreen content.

On the downside, Apple brought the new displays so close to the case edges that the new 1080p FaceTime HD camera (better videoconferencing quality but no Center Stage support) lives in an iPhone-like notch that cuts the Mac menu bar in half. Full-screen apps can avoid the notch. Although the notch isn’t ideal, iPhone users seldom notice it after a short while, and we expect the same will be true here.

The only other negative for the new 14-inch and 16-inch MacBook Pro models is weight. They’re both about 0.4 pounds (0.18 kg) heavier than the models they replace, at 3.5 pounds (1.6 kg) for the 14-inch model and 4.7 or 4.8 pounds (2.1 or 2.2 kg) for the 16-inch model—the M1 Max configurations are a bit heavier.

Despite the notch and the weight, these are impressive new entries in the Mac lineup, and we anticipate they’ll be well-received by users who are happy to pay more for top-of-the-line machines. The 14-inch MacBook Pro starts at $1999 and the 16-inch model at $2499. Numerous options are available, so you can choose an M1 Pro or M1 Max for either size, and pick from 16 GB, 32 GB, and 64 GB unified memory configurations. When it comes to storage (which Apple says is also more than twice as fast as previous SSDs), your choices are 512 GB, 1 TB, 2 TB, 4 TB, and 8 TB. Beware that the 8 TB SSD will cost you $2400.

We can’t make informed recommendations about what options you should choose until users start testing their real-world workflows against the M1 Pro and M1 Max and see how much memory is really necessary. For now, let your budget be your guide, and aim for an M1 Max if you work with video. You can place orders with Apple now, but be warned that global supply chain issues may mean waiting for some configurations.

(Featured image by Apple)

Social Media: At its October 18th Unleashed event, Apple unveiled the new 14-inch and 16-inch MacBook Pro models, powered by the impressive new M1 Pro and M1 Max chips. Read on for details: