Posts

Plan for the Future by Establishing a Legacy Contact

Have you heard the expression “hit by a bus”? It’s a somewhat macabre attempt to inject a little levity into planning for the unthinkable event of dying without warning. No one expects to be hit by a bus, but people do die unexpectedly in all sorts of ways. That’s terrible, of course, but it’s also incredibly hard on that person’s family, who suddenly must deal with an overwhelming number of details. Many of those details revolve around the deceased’s digital life—devices, accounts, passwords, subscriptions, and more.

We strongly encourage everyone, regardless of age or infirmity, to think about what your family would want and need to do with your digital presence in the event of your death. The ultimate guide to this topic is Joe Kissell’s book Take Control of Your Digital Legacy, although the current version is a little out of date and is slated for updating in 2022.

The next edition of that book will undoubtedly discuss Apple’s new Legacy Contact feature, introduced in iOS 15.2, iPadOS 15.2, and macOS 12.1 Monterey. It enables you to specify one or more people as a Legacy Contact. Should you die unexpectedly, those people can use an access key along with your death certificate to access much of your Apple content and remove Activation Lock from your devices. (If you have time to prepare for your passing, it’s easier to share all your passwords and passcodes explicitly.) The person or people you set as Legacy Contacts don’t have to be running Apple’s latest operating systems or even be Apple users, though it’s easier if they are. (Like so many other things in life.)

Don’t put off specifying someone as a Legacy Contact, whether it’s a family member or close friend. The entire point of the “hit by a bus” scenario is that it’s both unexpected and could happen at any time. (It’s possible to get access without being a Legacy Contact, but it requires a court order and will undoubtedly be significantly more work.)

Apple provides good directions for the Legacy Contact feature, and while we’ll summarize the steps below, read Apple’s documentation to get the word from the horse’s mouth. Apple’s support pages include:

What Data Can a Legacy Contact Access?

Apple has the full list at the link above, but in short, a Legacy Contact can access anything stored in iCloud, including photos, email, contacts, calendars, messages, files, and more, as well as the contents of iCloud Backup. Not included are licensed media (music, movies, and books), in-app purchases (upgrades, subscriptions, and game currency), payment information (Apple ID payment info or Apple Pay cards), and anything stored in the account holder’s keychain (usernames and passwords, credit card details, and more). A Legacy Contact cannot access the deceased’s devices—Apple is incapable of sharing passcodes. However, Apple can remove Activation Lock so those devices can be erased and reused.

How Do You Add a Legacy Contact?

Adding someone as a Legacy Contact is easy. You must be running iOS 15.2, iPadOS 15.2, or macOS 12.1 Monterey to initiate the process, and two-factor authentication must be turned on for your Apple ID (this is a very good idea anyway).

On an iPhone or iPad, go to Settings > Your Name > Password & Security > Legacy Contact > Add Legacy Contact. On a Mac, use System Preferences > Apple ID > Password & Security > Legacy Contact > Manage. You can choose a group member if you’re in a Family Sharing group or pick someone from your contacts list.

As part of the process of picking someone, Apple allows you to share the access key via Messages if they’re running iOS 15.2, iPadOS 15.2, or macOS 12.1 Monterey. If they accept, a copy of the access key will automatically be stored in their Apple ID settings. If they’re not running a necessary operating system or don’t use an Apple device, you can instead print out an access key QR code and give that to them. You might also want to print a copy to store with your will and other important documents.

It may often be appropriate to act as a Legacy Contact for the people you’re asking to be your Legacy Contacts, particularly with spouses or adult children.

How Does a Legacy Contact Request Account Access?

Let’s assume the worst and pretend ​​that someone who has added you as a Legacy Contact has passed away. To request access to their Apple ID, you need the access key that the person shared with you and a copy of their death certificate. You can find the access key on an iPhone or iPad in Settings > Your Name > Password & Security > Legacy Contact > Contact’s Name, and on the Mac in System Preferences > Apple ID > Password & Security, where you click Manage next to Legacy Contact settings and then Details next to the person’s name. It’s also possible that the person shared the access key as a document stored with their estate planning documents.

The screens that provide the access key also have a Request Access link. Tap or click that and follow the instructions to upload the death certificate. If you don’t have an appropriate Apple device, you can also do this on the Web at Apple’s Digital Legacy – Request Access page.

Apple evaluates all access requests to make sure they’re legitimate, and once approved, sends you an email with more details and instructions. That email will also include a special Legacy Contact Apple ID that replaces the deceased’s previous Apple ID. You can use that Apple ID to log in to iCloud.com or download data at privacy.apple.com, sign in to an Apple device, or restore an iCloud backup to another Apple device. Having an access request approved also removes Activation Lock from the deceased’s Apple devices so you can restore them to factory settings and set them up again, either fresh or with the Legacy Contact’s Apple ID’s data.

The main limitation is that the Legacy Contact Apple ID is good only for 3 years, after which the legacy account is permanently deleted. So be sure to download everything important fairly quickly—don’t just keep using the Legacy Contact Apple ID or assume that you’ll be able to go back to it at any time.

We sincerely hope that you never have to act as Legacy Contact for a loved one, but we can say from experience that this new feature can only help make an already stressful time more manageable.

(Featured image by iStock.com/Olga Serba)


Social Media: Apple’s new Legacy Contact feature makes it simpler for you to give a family member access to your iCloud data after your death. Read on to learn how to make someone a Legacy Contact or what to do if you are a Legacy Contact.

FaceTime Gains Cool New Features in Apple’s Latest Operating Systems

It’s no exaggeration to say that videoconferencing went mainstream during the pandemic. However, Apple’s FaceTime didn’t stack up well against Zoom and others due to its emulation of the telephone call experience, questionable interface decisions, and lack of cross-platform compatibility. However, with iOS 15, iPadOS 15, and macOS 12 Monterey, Apple has nearly brought FaceTime into feature parity with Zoom and others and it has even added a few features that break new ground.

FaceTime Links

One of the smallest new features in FaceTime may be the most important. No longer do you have to call others via FaceTime, an awkward approach left over from the days of landlines. That’s still possible, but it’s easier and more considerate to make and share a FaceTime link instead, which lets others join your call when they’re ready. FaceTime links make it effortless to rejoin a call if you have to drop off or if something goes wrong, and they simplify switching from one device to another. You can share FaceTime links like any other Web link, through Messages, email, discussion systems like Slack, or posting on a Web page.

To create a FaceTime link, launch the FaceTime app and use the Create Link button in the upper left. If you’re creating it in iOS 15 or iPadOS 15, you can add a name before copying or sharing the link in the share sheet. In Monterey, clicking the button presents a sharing menu with similar appropriate options.

To join a call, all a recipient of the link has to do is tap or click the link. If they’re running one of Apple’s latest operating systems, the call will also appear in the FaceTime app, under Upcoming.

Either way, people joining the call get a preview window in which they can adjust their video and mic settings. After they hit the Join button, the organizer is notified that they’re waiting and can add them to the call. (That may seem like an unnecessary extra step, but it ensures random trolls can’t join FaceTime calls whose links have been shared publicly.)

If you’re scheduling a call, you can create a FaceTime link within an event in Calendar. That’s handy to make sure you have the link available at the right time, to make it available on all your devices, and to let others access it via a shared calendar. Use the Location or Video Call field, and select FaceTime when it’s offered. The event then gets a Join button that makes it easy to access the call. (If you’re sharing the calendar with someone who isn’t using one of Apple’s latest operating systems, they’ll just see a link they can click.)

Despite being associated with an event, such FaceTime links aren’t time-specific. You can start the call any time you want, and anyone else can attempt to join it at any time, but they’ll be able to get in only if you as the organizer let them in. So it won’t do them any good to join before or after the scheduled time.

FaceTime Web App

FaceTime links are also essential for allowing FaceTime calls to include those who aren’t running Apple’s latest operating systems. If you’re still on macOS 11 Big Sur or iOS 14, opening a FaceTime link switches to Safari and opens the FaceTime Web app. That also works for those using Android, Windows, or Linux, as long as they have a compatible Web browser, which means Google Chrome or another Chrome-based browser like Brave or Microsoft Edge. Firefox won’t work.

For the most part, the FaceTime Web app works just like the native FaceTime app, with the ability to change basic camera and microphone settings and support for grid view. There are two notable limitations:

  • FaceTime Web app users can only join calls, not initiate them.
  • Advanced options like the mic modes and video effects aren’t available.

Mic Modes and Video Effects

In an effort to catch up with the likes of Zoom, Apple added several audio and video features to FaceTime. There are now three mic modes that you can enable in Control Center during a call:

  • Standard: FaceTime does nothing special to the audio.
  • Voice Isolation: FaceTime focuses on your voice, working to eliminate non-vocal sounds and other background noise.
  • Wide Spectrum: FaceTime expands its attention to all the sounds in the room, which is essential for things like music lessons.

Although the equivalent Control Center button is labeled Video Effects, there’s only one at the moment: Portrait mode. It works exactly as it does in the Camera app for photos, keeping you in focus and blurring the background. Perhaps Apple will add other video effects in the future, much like Zoom’s virtual backgrounds and immersive sets. You can also toggle Portrait mode by tapping the Video Effects button in your FaceTime tile.

The Voice Isolation and Wide Spectrum mic modes, and the Portrait mode video effect, are available only on iPhones and iPads that have an A12 Bionic chip or later, or an M1 chip. Similarly, they work only on M1-based Macs, not older Intel-based Macs.

Grid View

When Apple first introduced FaceTime group calls, participants’ tiles would swim around on the screen, moving and expanding to indicate who was speaking. It was dizzying. Happily, Apple finally listened to annoyed users and has now introduced a simple grid view like every other videoconferencing app on the planet.

Once there are four or more participants in a call on an iPhone or iPad, a Grid button appears when you tap the screen to reveal the FaceTime controls. Tap it to switch into or out of grid view. In Monterey, there’s an always-visible Grid button in the upper-right corner.

Screen Sharing for iPhones and iPads

As helpful as FaceTime links are, our favorite new feature of FaceTime is screen sharing for those using an iPhone or iPad. (Macs can’t currently participate in FaceTime screen sharing but have their own screen sharing capabilities, accessed through the Conversations menu in Messages.) With a couple of taps, you can share your screen with someone else, or they can share their screen with you, all while maintaining the video call. For many remote workers, this feature is essential, whether you are collaborating on a project or showing your work to your boss. Another obvious use is remote tech support. If someone is having trouble accomplishing something on their iPhone or iPad, you can see what’s going wrong live on a FaceTime call. And kids, no doubt, will find many fun things to do together.

To share your screen during a FaceTime call, tap anywhere on the screen to reveal the FaceTime controls, tap the screen sharing button on the right, and tap the Share My Screen confirmation prompt. After a 3-second countdown, others on the call can see your screen, even as you switch away from the FaceTime app and use your iPhone or iPad however you want.

While you’re sharing your screen, a purple status icon reminds you that others can see what you’re doing. To stop sharing your screen, tap someone’s video tile to switch back to the FaceTime app and tap the screen sharing button again.

When someone shares their screen with you, a Picture-in-Picture (PiP) window of their screen appears. Tap it to expand it to the entire screen, moving the FaceTime call video to its own PiP window. Tap that FaceTime PiP window to return to the call. If you switch to another app, as shown below, the shared screen returns to being a PiP window. If any PiP window is in your way, you can drag it to another corner or swipe it off the screen to the left or right to hide it entirely. A tab appears to indicate the hidden PiP window; tap it to bring the window back.

SharePlay

People will either love SharePlay or ignore it entirely. It enables everyone on a FaceTime call to watch the same video or listen to the same audio while continuing the conversation. The big caveat is that everyone must have legal access to the content, which generally means a subscription to whatever service is being used, whether that’s Apple Music, Apple TV+, Disney+, HBO MAX, or Paramount+. Currently, SharePlay works only in iOS 15 and iPadOS 15 and on the Apple TV running tvOS 15. It’s slated to appear in a future version of Monterey, perhaps 12.1.

Initiating a SharePlay session is easy: simply navigate to Apple’s TV or Music app, or another app that supports SharePlay, and start playing something. You may be asked if you want to play it for everyone or just for yourself, or you may be told the content will play automatically. Assuming everyone on the call has the necessary subscription, the audio or video starts playing instantly.

What’s a little freaky about SharePlay is that, with one minor exception, everyone is an equal participant. If you start playing something, someone else can pause it or rewind it, say, and the video will pause or rewind for everyone. The exception is that only the person who started playing a video can stop it (tap the screen to reveal the controls), although anyone can start playing something else to replace it.

If you have an Apple TV, you can initiate video playback from the Apple TV or move something that’s already playing to the Apple TV. While you’re on a FaceTime call on your iPhone or iPad, press and hold the TV button on the Apple TV’s remote to open Control Center, and then select the SharePlay button that appears there to get started.

With all these new features, it’s time to rethink how you use FaceTime, and that’s especially true if you haven’t been using FaceTime because it lacked the features in some other videoconferencing app.

(Featured image by iStock.com/jacoblund)


Social Media: FaceTime has joined the big leagues in iOS 15, iPadOS 15, and macOS 12 Monterey. Read on to learn about FaceTime links, its cross-platform Web app, special mic modes and video effects, grid view, screen sharing, and SharePlay.

Avoid Unusual Top-Level Domains in Custom Domain Names

Remember the heady dotcom days, when businesses were desperate to get a short, memorable, easily typed .com domain? It quickly became difficult to get what you wanted—so much so that deep-pocketed companies paid exorbitant sums for just the right domain.

Before we go any further, let’s make sure we’re all on the same page. Domain names are necessary because computers on the Internet are all identified by inscrutable numeric IP addresses. You can remember and type apple.com easily; 184.31.17.21 not so much. Domain names have two or more parts: the top-level domain (read from the end, such as com) and the second-level domain (like apple), plus optional third-level domains (which could give you support.apple.com).

Since the days of speculating in .com domains, however, hundreds of additional top-level domains have been opened up, including domains from .aaa to .zone. There are now top-level domains for .doctor, .florist, .lawyer, and many more, including the general .xyz. It might be tempting to switch from the awkward dewey-cheatham-howe.com to the shorter and more memorable dch.lawyer. And even if there isn’t a profession-specific top-level domain that works for you, you may think that if abc.xyz is good enough for Google’s parent company Alphabet, surely it’s good enough for you.

Alas, much as we appreciate the creativity and flexibility offered by these alternative top-level domains, we’d like to dissuade you from using one, if possible. Problems include:

  • Email deliverability: If you’re sending email using an alternative top-level domain or including links to that domain, it’s much more likely that your email will be considered spam by receiving systems.
  • SMS deliverability: Some SMS text message providers will automatically delete messages containing URLs with alternative top-level domains in an effort to protect their customers from phishing attacks.
  • Social media spam filtering: As with SMS text messages, social media posts that include URLs with alternative top-level domains may be categorized as spam or as linking to a malicious site.
  • Firewall blocking: Abuse of alternative top-level domains has become so commonplace by scammers that some companies prevent their employees from accessing websites using certain alternative top-level domains at the firewall level.
  • User perception: Although there’s no telling how anyone will react to a particular top-level domain, people won’t think twice about .com but might think .ooo seems sketchy. (We would.)

Obviously, it may not be possible to get the domain name you want in .com. What to do? There are a few strategies:

  • Expand or abbreviate: At this time, people mostly don’t see, remember, or type domains apart from those that go with businesses that do a lot of real-world advertising. So if you need to add or subtract words (or letters) in your domain to find a unique one, that can work.
  • Use a country domain: Two-letter top-level domains are restricted for use by countries, so .us is for the United States, .ca for Canada, and .au for Australia. Every country has different rules for who can register them. For instance, it’s possible to get a domain ending in .it (Italy) as long as you work through a registrar that acts as your representative there. .io (British Indian Ocean Territory) and .ai (Anguilla) are popular top-level domains among tech companies.
  • Stick with better, pricier alternatives: Not all alternative top-level domains are equally problematic. The classic .net and .org are fine, and .biz isn’t bad. But how to determine that? When you’re checking to see if a domain name is available, compare prices. For instance, at one domain name registrar, iphonewhisperer.xyz costs only $1 per year, whereas the iphonewhisperer.biz version is $4.98 per year, iphonewhisperer.net is $9.18 per year, and iphonewhisperer.studio is $11.98 per year. The more you pay, the less likely that domain has been abused by spammers and marked for filtering.

In the end, when it comes to domain names, it’s best to be conservative and stick with a top-level domain that won’t cause people or filters to think twice. That’s probably .com, if you can make the rest of the name work for you.

(Featured image by iStock.com/BeeBright)


Social Media: Tempted to get a short, memorable domain name ending in .xyz or .shop? As we explain, that’s a bad idea if you care about user perception, email and text message deliverability, and not being blocked by social media and firewalls. Details at:

New M1 Pro and M1 Max Chips Power the 14-inch and 16-inch MacBook Pros

Last year, Apple started to transition Macs away from Intel processors to its custom M1 system-on-a-chip. The M1’s performance is stellar, but Apple has used it only in low-end models so far: the MacBook Air, 13-inch MacBook Pro, Mac mini, and new 24-inch iMac. For professionals looking for more power, Apple unveiled the future of high-end Macs at its October 18th Unleashed event.

Two new chips—the M1 Pro and M1 Max—increase performance significantly beyond the M1, and Apple built them into new 14-inch and 16-inch MacBook Pro models along with features that respond to criticisms of previous models. Welcome as these new MacBook Pros are, many people were also hoping to see an Apple silicon refresh of the popular 27-inch iMac. That didn’t happen, but Apple released several other music-related products and services at the event.

AirPods, HomePod mini, Apple Music, and Monterey Announcements

In a quick set of announcements at the start of its event, Apple revealed an update to the popular AirPods, new colors of the HomePod mini, and a budget pricing tier for Apple Music. Plus, press releases revealed the ship date for macOS 12 Monterey.

  • Third-generation AirPods: Building on the success of the classic AirPods and AirPods Pro, Apple redesigned the third-generation AirPods to have shorter mic stalks, force sensor controls, support for spatial audio, Adaptive EQ, longer battery life, wireless case charging, and sweat and water resistance. They cost $179; the second-generation AirPods remain available for $129.
  • New HomePod mini colors: Looking to coordinate your electronics with your decor? In November, the $99 HomePod mini will be available in blue, orange, and yellow, as well as the traditional black and white.
  • Apple Music Voice Plan: A new $4.99-per-month Apple Music Voice Plan reduces the cost of Apple Music for those who interact with the streaming service largely through Siri, but it lacks lyrics, music videos, spatial and lossless audio, and support for non-Apple devices.
  • macOS 12 Monterey release date: Hidden in the fine print in Apple’s press releases was the fact that macOS 12 Monterey—along with iOS 15.1, iPadOS 15.1, watchOS 8.1, and tvOS 15.1—will become available on October 25th. We strongly recommend that you do not upgrade to Monterey until we give the go-ahead. If you’ve already upgraded to the other new operating systems, it should be safe to install those updates a week or two after release.

New 14-inch and 16-inch MacBook Pros Answer Customer Desires

Apple’s professional MacBook Pro has been a workhorse of the Mac lineup for years, offering high-end performance in a portable package. Since 2016, however, customers have expressed irritation at Apple’s removal of ports other than Thunderbolt 3, the loss of MagSafe magnetic charging, and the Touch Bar replacing traditional F-keys. Here’s how the new MacBook Pros respond to those concerns.

  • Ports: Previously, the MacBook Pro had just four Thunderbolt 3 ports, forcing users to carry dongles to connect to legacy devices. The new models still lack USB-A ports but supplement three Thunderbolt 4 ports with an HDMI port for video, an SDXC card slot for camera media, and a headphone jack.
  • MagSafe: Although you can charge using the Thunderbolt 4 ports, most people will rely on the dedicated MagSafe 3 charging port. The MacBook Pros (apart from the low-end 14-inch model) include powerful chargers and a USB-C to MagSafe 3 charging cable capable of fast-charging the devices. They should also provide longer battery life than previous models.
  • F-keys with Touch ID: The Touch Bar hasn’t been a success, never migrating to any other Mac models and eliciting tepid support from developers. With these new MacBook Pros, Apple has reversed course, replacing the Touch Bar with traditional F-keys. A Touch ID sensor remains available for authentication at the top-right corner of the keyboard.

Although Apple did equip the 13-inch MacBook Pro with an M1 chip in November 2020, it wasn’t notably faster than the cheaper but largely comparable M1-based MacBook Air. We suspect no one will be complaining about the performance of the new 14-inch and 16-inch models thanks to the addition of Apple’s just-released M1 Pro and M1 Max chips.

  • M1: For reference, last year’s M1 chip—widely acclaimed for providing excellent performance—offers an 8-core CPU with four performance and four efficiency cores, a 7-core or 8-core GPU, and either 8 GB or 16 GB of unified memory.
  • M1 Pro: The M1 Pro offers up to 1.7 times the performance of the M1 thanks to a 10-core CPU that has eight performance and two efficiency cores. Plus, its 16-core GPU is up to twice as fast as the M1. The M1 Pro provides either 16 GB or 32 GB of unified memory, and it increases the memory bandwidth by nearly three times, up to 200 gigabytes per second (GBps). To provide lower price points for 14-inch MacBook Pro configurations, Apple offers versions of the M1 Pro with an 8-core CPU (six performance and two efficiency cores) or a 14-core GPU.
  • M1 Max: The M1 Max has the same 10-core CPU as the M1 Pro but provides a massive 32-core GPU with up to four times the performance of the M1. The largest chip Apple has ever made, the M1 Max offers either 32 GB or 64 GB of memory, and it doubles the M1 Pro’s memory bandwidth to 400 GBps, nearly six times faster than the M1. A lower-cost M1 Max configuration has a 24-core GPU.

Both the M1 Pro and M1 Max feature an Apple-designed media engine that accelerates video processing while maximizing battery life. Both also have dedicated acceleration for the ProRes professional video codec for working with 4K and 8K video. The M1 Max doubles the M1 Pro’s performance for video encoding and provides two ProRes accelerators. In other words, if you’re working with video, these new Macs are going to scream, particularly with an M1 Max.

Apple didn’t stop after radically improving performance and bringing back beloved features. The new MacBook Pros feature new Liquid Retina XDR displays based on technology used in the latest iPad Pro models.

Most notably, for those who need more screen space than the 13-inch MacBook Pro can provide, the new MacBook Pro models have higher resolution displays. The 14-inch screen has a 3024-by-1964 native resolution that’s slightly larger than the previous 16-inch MacBook Pro (3072‑by‑1920), and the new 16-inch model offers even more pixels with a 3456-by-2234 resolution. The new displays are more than twice as bright as the previous models, and they support ProMotion, which adjusts the screen refresh rate (and thus power consumption) to match the needs of the onscreen content.

On the downside, Apple brought the new displays so close to the case edges that the new 1080p FaceTime HD camera (better videoconferencing quality but no Center Stage support) lives in an iPhone-like notch that cuts the Mac menu bar in half. Full-screen apps can avoid the notch. Although the notch isn’t ideal, iPhone users seldom notice it after a short while, and we expect the same will be true here.

The only other negative for the new 14-inch and 16-inch MacBook Pro models is weight. They’re both about 0.4 pounds (0.18 kg) heavier than the models they replace, at 3.5 pounds (1.6 kg) for the 14-inch model and 4.7 or 4.8 pounds (2.1 or 2.2 kg) for the 16-inch model—the M1 Max configurations are a bit heavier.

Despite the notch and the weight, these are impressive new entries in the Mac lineup, and we anticipate they’ll be well-received by users who are happy to pay more for top-of-the-line machines. The 14-inch MacBook Pro starts at $1999 and the 16-inch model at $2499. Numerous options are available, so you can choose an M1 Pro or M1 Max for either size, and pick from 16 GB, 32 GB, and 64 GB unified memory configurations. When it comes to storage (which Apple says is also more than twice as fast as previous SSDs), your choices are 512 GB, 1 TB, 2 TB, 4 TB, and 8 TB. Beware that the 8 TB SSD will cost you $2400.

We can’t make informed recommendations about what options you should choose until users start testing their real-world workflows against the M1 Pro and M1 Max and see how much memory is really necessary. For now, let your budget be your guide, and aim for an M1 Max if you work with video. You can place orders with Apple now, but be warned that global supply chain issues may mean waiting for some configurations.

(Featured image by Apple)


Social Media: At its October 18th Unleashed event, Apple unveiled the new 14-inch and 16-inch MacBook Pro models, powered by the impressive new M1 Pro and M1 Max chips. Read on for details:

Apple’s 2021 Crop: Four iPhones, Two iPads, and an Apple Watch

September is traditionally when new iPhones are ripe for the picking, and this year’s crop is no exception. At its California Streaming event on September 14th, Apple unveiled four iPhone 13 models. Apple also announced the expected Apple Watch Series 7, but entirely unanticipated were an upgrade to the iPad and a redesigned iPad mini.

Left to the fine print in Apple’s press releases was the fact that iOS 15, iPadOS 15, and watchOS 8 will become available for download on September 20th. As we’ve said before, you should wait at least a week or two before installing them on essential devices, just in case some unpleasant bug manifests itself. Regardless of when you upgrade, make a backup right beforehand, just in case something goes wrong and you need to erase and restore.

Let’s look at each of the new products.

iPhone 13 Models Evolve from Their iPhone 12 Equivalents

Some new iPhones are revolutionary, others are evolutionary. The iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max fall into the latter category, improving on their iPhone 12 equivalents in numerous ways while maintaining the same industrial design (albeit with a smaller front notch) and core capabilities. There’s no shame in that, and these are without a doubt the best iPhones Apple has ever made. So what’s new?

Most of Apple’s attention went into improving the cameras and photo- and video-related functionality. The rear-facing dual-camera systems in the iPhone 13 and iPhone 13 mini have larger pixels and the sensor-shift optical image stabilization that was previously available only in the iPhone 12 Pro Max, providing better images in low-light photos and videos. The triple-camera systems in the iPhone 13 Pro and iPhone 13 Pro Max receive new sensors and lenses that also improve low-light performance and enable 3x zoom (up from 2x and 2.5x in the iPhone 12 equivalents). The new ultra-wide camera in the Pro models also significantly improves macro photography, capturing tiny subjects with a minimum focus distance of 2 centimeters.

All the iPhone 13 models offer three new and improved computational photography features: Photographic Styles, Smart HDR 4, and Cinematic mode. With Photographic Styles, the camera system automatically applies your photographic preferences (a bit like custom filters) to photos in real-time. Smart HDR 4 provides improved color, contrast, and lighting for each subject in group photos.

Cinematic mode brings to iPhone videos a cinematic technique called rack focus that emphasizes people or objects in a shot by focusing on them while blurring the rest of the scene. When enabled, Cinematic mode makes focus changes automatically during shots, for example in response to a person looking in a different direction or someone walking into the scene. You can also manually change the focus during or after capture.

Beyond the cameras, Apple put effort into several other important iPhone subsystems:

  • A15 Bionic: Apple says the new A15 Bionic chip is the fastest smartphone chip ever, though it never said how much faster it is than last year’s A14 Bionic. Nevertheless, the A15 Bionic provides stellar performance that enables the near-magical computational photography features like Cinematic mode.
  • Improved displays: The iPhone 13 and iPhone 13 mini have a brighter Super Retina XDR display with a higher contrast ratio for true blacks, all while being more power-efficient. The display in the iPhone 13 Pro and iPhone 13 Pro Max is brighter yet and supports Apple’s ProMotion technology that dynamically changes the screen refresh rate as needed from 10 Hz to 120 Hz, either preserving battery life or offering smooth video for games and movies.
  • Longer battery life: Apple improved battery life with more power-efficient components, larger batteries, and technologies like ProMotion and Smart Data mode (which switches to LTE when 5G isn’t needed). The iPhone 13 mini and iPhone 13 Pro offer 1.5 hours more battery life than their predecessors, while the iPhone 13 and iPhone 13 Pro Max provide 2.5 hours more than theirs.
  • 5G in more countries: The iPhone 13 models support more 5G bands for broader coverage and faster performance. Apple says that 5G support on the iPhone 13 will include 200 carriers in 60 countries and regions by the end of the year.

All four iPhone 13 models now start at 128 GB of storage, and the Pro models offer a new 1 TB tier for those shooting a lot of video. Here are the 128 GB prices; add $100 for 256 GB, $300 for 512 GB, and $500 for 1 TB:

  • iPhone 13 mini: $699
  • iPhone 13: $799
  • iPhone 13 Pro: $999
  • iPhone 13 Pro Max: $1099

You can pre-order starting at 5 AM Pacific on September 17th, with delivery and in-store availability on September 24th. The iPhone 13 and iPhone 13 mini come in five colors: pink, blue, midnight, starlight, and (PRODUCT)RED. In contrast, the iPhone 13 Pro and iPhone 13 Pro Max come in graphite, gold, silver, and sierra blue. The second-generation iPhone SE ($399), iPhone 11 ($499), and iPhone 12 ($599) remain for sale as well.

Generally speaking, we wouldn’t recommend upgrading from an iPhone 12 model unless you’re switching to the iPhone 13 mini to get a smaller form factor or to one of the Pro models for the ultimate camera capabilities. It’s easier to recommend an upgrade from an iPhone 11 model or earlier, given the easier-to-hold squared-off industrial design and innovations like 5G and MagSafe that debuted with the iPhone 12 and continue in the iPhone 13.

Apple Watch Series 7 Is Bigger, Brighter, and Incrementally Better

Much as with the iPhone 13, the new Apple Watch Series 7 doesn’t offer any new sensors or surprising new features. Instead, it improves on last year’s Series 6 in subtle yet welcome ways. Most notably, it boasts a larger display with nearly 20% more screen area than the Series 6 and over 50% more than the Series 3.

The larger screen can display about 50% more text than on the Series 6, making it easier to read text messages or emails with less scrolling. Apple also took advantage of the extra real-estate to add a full keyboard in watchOS 8, enabling you to enter text by either tapping or sliding your finger from letter to letter using Apple’s QuickPath technology.

A couple of new watch faces take advantage of the larger display. The dynamic Contour face animates throughout the day, pushing the dial to the edge of the display and emphasizing the current hour. Plus, a new Modular Duo face leverages the extra space to provide a pair of large, data-rich complications.

A physical consequence of the larger display is that the Series 7 comes in 41 mm and 45 mm sizes, replacing the 40 mm and 44 mm Series 6 models. However, existing bands remain compatible. The front crystal has a stronger and more robust geometry that’s over 50% thicker than on the Series 6, making it more crack-resistant. It’s also now IP6X dust-resistant for dirty environments, and it retains its WR50 water-resistance rating for swimming (but not scuba diving).

When your wrist is down, the Series 7’s always-on display is 70% brighter indoors, making it easier to check the time discreetly. Despite this, it continues to provide 18-hour battery life, and it charges 33% faster than the Series 6, thanks to a new charging architecture and Magnetic Fast Charger USB-C Cable. Charging for 45 minutes will get you an 80% charge, and 8 minutes of juicing up before bed is enough for 8 hours of sleep tracking.

There are a few new fitness-related features, such as automatic detection of Outdoor Cycle workouts and better fall detection algorithms during workouts—including cycling—but most of them come with watchOS 8 and will work on older Apple Watch models as well.

Pricing for the Apple Watch Series 7 will start at $399, although it’s easy to spend a lot more on different case materials, bands, and Hermès models. The aluminum models will come in five colors: midnight, starlight, green, a new blue, and (PRODUCT)RED; the stainless steel and Apple Watch Edition models continue in existing colors. There will also be new band colors. Apple hasn’t provided a date when you can order a Series 7, saying only “later this fall.”

We can’t recommend an upgrade from the Apple Watch Series 6 or Series 5, but if you’re limping along with an older watch whose battery is getting weak, the Series 7 will be a compelling upgrade.

Upgraded iPad Gets Better Camera, True Tone, and More Storage

The base-model iPad has long been Apple’s best value, and with the changes the company brought to the ninth-generation iPad, it’s even more so. Apple improved the ninth-generation iPad in four ways:

  • New front-facing FaceTime HD camera: This is the big one. Apple replaced the anemic 1.2-megapixel front-facing FaceTime HD camera with a 12-megapixel ultra-wide camera that supports the Center Stage technology previously available only on the iPad Pro. Center Stage zooms and pans to keep whoever is on camera centered and in focus. And yes, the front-facing camera is now nominally better than the 8-megapixel rear-facing camera, which is a little weird.
  • A13 Bionic chip: It’s not the latest and greatest, but the A13 Bionic is a generation newer than the previous iPad’s A12 Bionic, and it should provide plenty of performance.
  • True Tone display: Another feature swiped from the iPad Pro, True Tone automatically adjusts the display’s color temperature based on the ambient lighting conditions, making the screen easier to read in different environments.
  • Double the storage: Previously, the iPad started at 32 GB of storage, which wasn’t enough to do much. Apple has now doubled the base storage level to 64 GB and the next level to 256 GB.

Despite these improvements, the price for the basic iPad remains $329 ($299 for education) in silver and space gray. It jumps to $479 for 256 GB of storage, and another $130 gives you 4G LTE connectivity at either storage level. Overall, the ninth-generation iPad is a better value than ever, and if you’re buying an iPad for anyone who doesn’t need lots of power, it’s a no-brainer. It’s available now.

Redesigned iPad mini Mimics iPad Air

Even more surprising than the upgraded iPad was the redesigned sixth-generation iPad mini. It resembles nothing so much as a smaller iPad Air, with the same squared-off case design, an edge-to-edge 8.3-inch Liquid Retina display, Touch ID in the top button, and USB-C charging and connectivity. It’s powered by the same new A15 Bionic chip that’s in the iPhone 13 Pro.

Apple also significantly improved the iPad mini’s cameras, outfitting it with a pair of 12-megapixel cameras. The rear-facing camera can now shoot video in 4K resolution, and the front-facing camera supports Center Stage. For ultimate portable connectivity, you can now get the iPad mini with optional 5G wireless connectivity.

The main place where the sixth-generation iPad mini falls behind the iPad Air is in accessories. It does support the second-generation Apple Pencil, which sticks magnetically to the side, but it lacks the Smart Connector that enables Apple’s well-regarded keyboards. You can still use Bluetooth keyboards, but they don’t provide as integrated an experience.

Storage options remain the same, but Apple dropped the price by $30, making it $499 for a 64 GB configuration and $649 for 256 GB. Add $150 to either configuration for 5G wireless connectivity. The iPad mini comes in space gray, pink, purple, and starlight, and it’s available now.

Realistically, you’re buying an iPad mini only if you value its diminutive size over all else. It may not be worth upgrading from a fifth-generation iPad mini unless it no longer meets your needs in some way, but anyone who wants full iPad power in a small form factor will appreciate the redesigned sixth-generation iPad mini.

(Featured image by Apple)


Social Media: At its California Streaming event, Apple introduced the new iPhone 13 lineup, the Apple Watch Series 7, a redesigned iPad mini, and an upgraded iPad. Read on for details and our upgrade recommendations:

Frequently Asked Questions Surrounding Apple’s Expanded Protections for Children

Apple’s recent announcement that it would soon be releasing two new technologies aimed at protecting children has generated a firestorm of media coverage and questions from customers. Unfortunately, much of the media coverage has been based on misconceptions about how the technology works, abetted by uncharacteristically bungled communications from Apple. It’s not inconceivable that Apple will modify or even drop these technologies in the official release of iOS 15, iPadOS 15, and macOS 12 Monterey, but in the meantime, we can provide answers to the common questions we’ve been hearing.

What exactly did Apple announce?

Two unrelated technologies:

  • Messages will gain features that warn children and their parents when sexually explicit photos are received or sent. Such content will be blurred, the child will be warned and given the option to avoid viewing the image, and parents may be alerted (depending on the age of the child and settings).
  • Photos uploaded by US users to iCloud Photos will be matched—using a complex, privacy-protecting method that Apple has developed—against known illegal photos considered Child Sexual Abuse Material, or CSAM. If a sufficient number of images match, they’re verified by a human reviewer at Apple to be CSAM and then reported to the National Center for Missing and Exploited Children (NCMEC), which works with law enforcement in the US.

Does this mean Apple is scanning all my iPhone photos?

Yes and no. Messages will use machine learning to identify sexually explicit content in received and sent images. That scanning takes place entirely on the iPhone—Apple knows nothing about it, and no data is ever transmitted to or from Apple as a result. It’s much like the kind of scanning that Photos does to identify images that contain cats so you can find them with a search. So scanning is taking place with this Messages feature, but Apple isn’t doing it.

The CSAM detection feature operates only on images uploaded to iCloud Photos. (People who don’t use iCloud Photos aren’t affected by the system at all.) On the device, an algorithm called NeuralHash creates a hash and matches it against an on-device database of hashes for known illegal CSAM. (A hash is a one-way numeric representation that identifies an image—it’s much like how a person’s fingerprint identifies them but can’t be used to re-create that person.) NeuralHash knows nothing about the content of any image—it’s just trying to match one hash against another. In this case, it’s matching against existing image hashes, not scanning for a type of content, and Apple is notified only after enough image hashes match.

It’s also important to note that this is different from how companies like Facebook, Google, and Microsoft scan your photos now. They use machine learning to scan all uploaded photos for CSAM, and if they detect it, they’re legally required to report it to the NCMEC’s CyberTipline, which received 21.7 million CSAM reports from tech companies in 2020, over 20 million from Facebook alone. Because Apple does not scan iCloud Photos in the US like other companies scan their photo services, it made only 265 reports in 2020.

What happens if the CSAM detection feature makes a mistake?

This is called a false positive, and while vanishingly improbable, it’s not mathematically impossible. Apple tested 100,000,000 images against NeuralHash and its CSAM hash database and found 3 false positives. In another test using 500,000 adult pornography images, NeuralHash found no false positives.

Even if NeuralHash does match an image hash with one in the known CSAM hash database, nothing happens. And nothing continues to happen until NeuralHash has matched 30 images. Apple says that the chances of there being 30 false positives for the same account are 1 in 1 trillion.

I have terrible luck. What if that happens with my account?

Once at least 30 images have matched, the system enables Apple to decrypt the low-resolution previews of those images so a human can review them to see if they are CSAM. Assuming they are all false positives—remember that possession of CSAM is illegal in the US—the reviewer sends them to Apple engineers to improve the NeuralHash algorithm.

Could non-CSAM images end up in Apple’s CSAM hash database?

It’s extremely unlikely. Apple is constructing its database with NCMEC and other child-safety organizations in other countries. Apple’s database contains image hashes (not the actual images; it’s illegal for Apple to possess them) for known illegal CSAM images that exist both in the NCMEC database and at least one other similar database. So multiple international organizations would have to be subverted for such image hashes to end up in Apple’s database. Each source database will have its own hash, and Apple said it would provide ways for users and independent auditors to verify that Apple’s database wasn’t tampered with after creation.

Plus, even if a non-CSAM image hash were somehow added to Apple’s database and matched by NeuralHash, nothing would happen until there were 30 such images from the same account. And if those images weren’t CSAM, Apple’s human reviewers would do nothing other than pass the images to engineering for evaluation, which would likely enable Apple to determine how the database was tampered with.

Couldn’t a government require Apple to modify the system to spy on users?

This is where much of the criticism of Apple’s CSAM detection system originates, even though Apple says the system will be active only in the US. On the one hand, Apple has said it would resist any such requests from governments, as it did when the FBI asked Apple to create a version of iOS that would enable it to break into the San Bernardino shooter’s iPhone. On the other hand, Apple has to obey local laws wherever it does business. In China, that already means that iCloud is run by a Chinese company that presumably has the right to scan iCloud Photos uploaded by Chinese users.

It’s conceivable that some country could legally require Apple to add non-CSAM images to a database, instruct its human reviewers to look for images the country finds objectionable, and report them to law enforcement in that country. But if a country could successfully require that of Apple, it could presumably force Apple to do much more, which hasn’t happened so far. Plus, the CSAM detection system identifies only known images—it’s not useful for identifying unknown images.

Is Apple heading down a slippery slope?

There’s no way to know. Apple believes this CSAM detection system protects the privacy of its users more than scanning iCloud Photos in the cloud would, as other companies do. But it’s highly unusual for a technology that runs on consumer-level devices to have the capacity to detect criminal activity.

(Featured image by iStock.com/metamorworks)


Social Media: Apple’s recently announced expanded protections for child safety have generated a firestorm of criticism and confusion. We attempt to answer some of the most common questions we’ve received.

Picking the Best Mac for a College-Bound Student

Do you have a child heading off to college soon? As you’re undoubtedly aware from high school, a computer is essential for a college student. If you haven’t been paying close attention to Apple’s Mac lineup, you might wonder which model makes the most sense.

First, don’t buy anything without first checking with the college. Many college departments have specific requirements based on the software that students have to use in their classes. Generally, these revolve around processor type, amount of RAM, and storage space. Luckily, current Macs should meet the requirements.

Colleges often specify—and students usually prefer—laptops instead of desktop machines. Although the iMac is an excellent machine with a gorgeous screen, it’s too big and unwieldy for the transient lifestyle of the typical college student. The same is true of a Mac mini and external display. A laptop is much easier to pack during moves, and it can travel to class every day. A student who’s accustomed to taking notes on an iPad with a Smart Keyboard and Apple Pencil might be able to use that along with a desktop Mac, but most people should focus on Apple’s laptops.

In the past, it was harder to decide which model was best for a given student, but with Apple’s move to the M1 chip, which significantly outperforms the Intel processors used in previous models, the decision is easier. We see three primary scenarios:

  • Most students: Buy Apple’s M1-based MacBook Air. It’s Apple’s smallest, lightest, and least expensive laptop, but thanks to its M1 processor, it has nearly identical performance to the heavier and more costly M1-based MacBook Pro. It also has the same lovely 13.3-inch Retina display. It starts at $999, and an education discount may be available.
  • Slightly better specs: If cost is of little concern, the M1-based MacBook Pro offers just a bit more performance due to fans that keep its M1 chip cool. It also has a Touch Bar (which some people like, but others don’t), somewhat longer battery life, and nominally better speakers and microphones. It starts at $1299, and again, education pricing may be available.
  • Windows compatibility: The only reason to buy an older Intel-based MacBook Pro— available in either 13.3-inch ($1799) and 16-inch ($2399) models—is if Windows compatibility is essential. All Intel-based Macs can run Windows with no problems, either by restarting in Apple’s Boot Camp or using virtualization software like VMware Fusion (free for students) or Parallels Desktop. (On M1-based Macs, it’s possible to run Parallels Desktop and Windows for ARM Insider Preview, but we can’t recommend that anyone rely on that combination yet.)

Regardless of which laptop you decide on, you’ll have to pick a processor, an amount of RAM, and storage capacity:

  • Processor: With the M1-based MacBook Air, you have a choice between two CPUs that are identical apart from one having a 7-core GPU and the other an 8-core GPU. No one is likely to notice the difference for everyday software, but the price difference is only $50 if you’re also getting at least 512 GB of storage. (The M1-based MacBook Pro offers only the 8-core GPU chip.) For Intel-based Mac laptops, there are various options based on clock speed and number of cores. They’re all fine, but you pay for performance, so buy what fits your budget and needs.
  • RAM: With the M1-based Macs, you can choose between 8 GB and 16 GB of RAM. 8 GB may be acceptable, but we recommend 16 GB. Intel-based Mac laptops start at 16 GB, which is a decent base level, and you can go up to 32 GB or 64 GB (16-inch only). Generally speaking, go beyond 16 GB only if you know you need it.
  • Storage: For the M1-based Macs, 256 GB is the lowest storage level, whereas the Intel-based Macs usually start higher. Either way, you can upgrade to a maximum of 2 TB. Choose the amount of storage based on budget and anticipated usage—video takes a lot of space, as can large numbers of photos, but most other uses don’t.

To our thinking, the most obvious choice for a Mac that’s likely to last for four years of college would be the M1-based MacBook Air with the 8-core GPU, 16 GB of RAM, and 512 GB of storage. Be sure to budget for AppleCare+, too; it’s almost guaranteed that some mishap will befall a student laptop, and AppleCare+ covers up to two incidents of accidental damage every year.

You’ll need to have some conversations with your child to find out what they think they’ll need—and be sure to double-check that against the college’s recommendations—but if you have any questions after that, don’t hesitate to contact us.

(Featured image by Apple)


Social Media: Which Mac is the best for a new college student? Short answer: the M1 MacBook Air. Read on for the longer explanation and how we recommend configuring it.

Reopening Your Office? Now’s a Great Time to Evaluate Your IT Infrastructure

As vaccination rates climb, many businesses are starting to think about reopening their offices and bringing back employees who have been working from home for the last year. That’s a big decision that will undoubtedly vary from company to company, but we’d like to suggest a few things to consider. Please contact us early in such deliberations so we can provide guidance before problems crop up.

Full Return or Hybrid Model?

Perhaps the biggest question firms will have to answer is if they’ll require all employees to return or if some can continue to work remotely. Many organizations have discovered that physical presence isn’t as important as they thought it was. In a post-pandemic world, many employees may prefer to continue working from home if they can, at least for a while.

If you decide on a hybrid model, you’ll want to put some thought into what technology you’ll need to enable hybrid meetings, with some people connecting remotely via videoconferencing software and others gathering in person. Large screens, specially mounted cameras, and dedicated speakerphone hardware may be necessary to conduct a hybrid meeting effectively.

With some workers remaining at home, it will also be important to ensure that everyone has appropriate access to on-premises servers. Obviously, that has been a problem for the last year as well, but it may be tempting to revert to old approaches upon reopening an office. That may not be effective in a new hybrid workplace, so check with us on cloud-based alternatives that could work better in the new world order.

Consider Your Physical Space

Particularly if you do decide on a hybrid model, it’s worth evaluating whether you need the same amount and type of space as you did before. There’s no single answer here. You don’t want to downsize your physical space only to discover in a few months that some of those employees who swore that they never wanted to come back feel that they’re missing out. Simultaneously, if your offices are a warren of small, poorly ventilated rooms, employees may be even more hesitant about returning.

Plus, your physical space is inherently related to your IT infrastructure, so don’t ignore the costs surrounding an office move. A new space might require pulling new Ethernet cables, testing Wi-Fi signal strength to ensure sufficient coverage, evaluating the cleanliness of the electrical power, and more.

We don’t mean to dissuade you from moving offices if that’s what makes the most sense for the future of your company, but talk to us before signing any new leases so we can help identify and head off any technical problems with the physical plant.

Finally, this isn’t related to IT, but if your existing office space has been entirely vacant for the last year, it’s worth reading the information that the Centers for Disease Control puts out to help employers create safe and healthy workplaces. Buildings don’t do well with prolonged shutdowns.

Does Network Infrastructure Need Updating?

Before you bring employees back, at least en masse, it’s also worth touching base with us about your IT infrastructure. If you’ve been limping along with sketchy Ethernet cabling, or if you have dirty power that could be damaging your Macs and peripherals, it’s a great time to consider addressing such problems. Pre-pandemic, attempting to install new electrical circuits or pull new network cabling might have been too disruptive, but with an office that’s empty or nearly so, such work can be done more quickly and cheaply.

Similarly, this could be a good time to replace aging computers, printers, or even phone systems. Such infrastructure upgrades and transitions can cause interruptions in normal times, but if you’re bringing people back, wouldn’t it be nice to have the office provide a better IT experience than it did before?

(Featured image by Shuki Harel from Pexels)


Social Media: If you’re having discussions about when and how to reopen your organization’s office, it’s worth thinking—and talking to us—about the role your IT infrastructure plays in such discussions. Learn more at:

The Ten Upcoming Mac/iPhone/iPad Features We Think You’ll Most Like

At its Worldwide Developer Conference keynote on June 7th, Apple shared details about what we can expect to see later this year in macOS 12 Monterey, iOS 15, iPadOS 15, watchOS 8, tvOS 15, and HomePod Software 15. It was a firehose of announcements, but one thing became clear: Apple wants to spread its technologies across its entire ecosystem of devices. Although each platform—Mac, iPhone, iPad, Apple Watch, Apple TV, and HomePod—retains its unique qualities, nearly every feature that the company announced works across as many platforms as make sense.

Before we get into the ten features that we think you’ll most like when everything ships in September or October, we should note that Apple was surprisingly silent on one topic: future Apple silicon chips. Many observers had expected Apple to announce an M1X or M2 chip that would power professional laptop and desktop Macs. We’ll have to satisfy ourselves with the impressive performance of the M1-based Macs we have now and wait a little longer for whatever comes next.

On to the hot new features!

Account Recovery and Legacy Contacts Simplify Recovering Account Data

It’s all too common that people forget their Apple ID passwords and can’t access their accounts. Apple hopes to make that a little less stressful with Account Recovery Contacts. Specify someone as your Account Recovery Contact, and they’ll be able to help you reset your password and regain access to your account, with no need to call us or Apple for assistance.

Also welcome will be the addition of Legacy Contacts. Once this feature is available, everyone should make sure they have appropriate family members or friends set as Legacy Contacts. Then, in the event of your untimely death, your Legacy Contacts can access your account and personal information. Using Legacy Contacts will be far easier than having to provide the legal paperwork to Apple to request access to a deceased family member’s accounts.

FaceTime Gains Features That Make It Competitive with Zoom

During the last year, we’ve all spent vastly more time in videoconferencing apps for work, school, and socializing. Alas, Apple’s FaceTime has been a weak entry in that market. With the features Apple is now promising, however, it should compete well with the likes of Zoom, Skype, and Google Meet. FaceTime will finally get a standard grid view, blur your backgrounds with Portrait mode, and offer two microphone modes: Voice Isolation to cut down on background noise (for standard meetings) and Wide Spectrum to leave ambient sound unfiltered (for performances, say). FaceTime will even be able to alert you when you’re talking but muted.

More important yet is the fact that you’ll finally be able to invite Windows and Android users to FaceTime calls using standard Web links. Non-Apple users will have to use a Chrome-based browser like Google Chrome, Microsoft Edge, or Brave. Plus, when you create an event in Calendar, you’ll be able to make a Web link for the call that you can share. And when it’s time for the call, a Join button makes it easy to get in.

Universal Control Lets Macs and iPads Share a Keyboard and Pointing Device

With Sidecar in macOS 10.15 Catalina and iOS 13, Apple made it so you could use an iPad as a secondary screen for a Mac. In macOS 12 Monterey and iPadOS 15, Apple is taking that concept further. With Universal Control, if you merely set a Mac and an iPad next to each other, you’ll be able to use the Mac’s keyboard and mouse or trackpad to work between the two devices (in fact, Universal Control supports up to three). No setup is required—just move your pointer to the edge of the Mac screen and push it “through” the edge to move it to the iPad screen. You can even drag and drop content between devices.

Live Text Lets You Work with Text in Images

Have you ever taken a photo of something just to capture a phone number or address? We have, for sure. Apple’s new Live Text feature treats text in images just like text you type, so you can use functions like copy and paste, lookup, and translate. Live Text will work in Photos, of course, but also in Quick Look, Safari, and Screenshot, and in live Camera previews on the iPhone. It’s an impressive use of image recognition technologies.

Along the same lines, in Photos, you’ll also be able to use the information button on any photo to highlight recognized objects and scenes and get additional information about them. Apple says you’ll be able to learn more about popular art and landmarks, plants and flowers, books, and pet breeds.

Siri Gets Faster, More Reliable, More Private, and More Useful

Thanks to the ever-increasing power of the Neural Engine in Apple devices, Apple says it will bring all processing of Siri requests onto your device. That may not sound like a big deal, but it means that Siri should work faster, more reliably, and more privately. It will be faster because there’s no need to send speech to and from Apple’s servers for processing. It will make Siri work more reliably when your iPhone doesn’t have strong cell service and enable offline support for many types of requests. And Apple won’t know what you’re saying at all.

Other Siri improvements will include the capability to announce reminders when you’re wearing AirPods, improved conversation context so you can refer to what you just asked, and support for controlling HomeKit devices at specific times. HomeKit developers will even be able to add Siri support to their products through a HomePod.

Improved Multitasking Controls Come to the iPad

The big problem with Apple’s multitasking options on the iPad has been remembering how to use them. With iPadOS 15, Apple hopes to solve that with a new menu that will appear at the top of apps, with buttons for entering full screen, Split View, or Slide Over.

Apple also added a new multiwindow shelf that appears at the bottom of the screen at launch and provides a Dock-like view of all the open windows in that app. If you ignore it, it fades away quickly, but it should help you remember which windows you have open and access them quickly.

The iPad Finally Gets the App Library and Home Screen Widgets

Last year, in iOS 14, Apple introduced the App Library and Home Screen widgets. The App Library holds all your apps so you can declutter your life by removing them from the Home Screen. And Home Screen widgets let you add app-specific widgets that provide at-a-glance information. Sadly, iPadOS 14 didn’t include those features.

iPadOS 15 rectifies that oversight, adding both the App Library and Home Screen widgets, complete with some larger widget sizes for the larger iPad screen. They’ll work just like on the iPhone. It’s about time!

Locate Lost AirPods Pro and AirPods Max with Find My Network Support

As it stands now, you can theoretically find AirPods using the Find My app. However, it shows only the last position of the AirPods at a general level, and you have to get within range of them to play a sound. In the future, however, the AirPods Pro and AirPods Max will support the Find My network, so other people’s devices can report their location generally, and once you get within Bluetooth range, you can play a sound to locate them.

Hopefully, that will happen less often thanks to new separation alerts that, when enabled, will alert you when you leave an Apple device, AirTag, or Find My-compatible item behind.

Private Relay Protects Safari Traffic for iCloud+ Subscribers

Apple has been adding lots of privacy-protecting features over the past few years, but Private Relay goes even further to ensure that even your ISP can’t track where you go on the Web and sell that data to advertisers. Private Relay encrypts your Safari traffic and passes it through two Internet relays. No one—not even Apple—can then use your IP address, location, and browsing activity to create a detailed profile of you. Everyone who pays for extra iCloud storage will transition to the new iCloud+ for the same cost and will get Private Relay for no additional fee.

While we’re talking about iCloud, Apple also says that you’ll be able to get custom domain names for iCloud Mail addresses and invite family members to use the same domain with their iCloud Mail accounts.

Use AirPlay to Send Audio or Video to Your Mac

Many people have discovered how neat it is to use AirPlay to display photos or videos from an iPhone or iPad on a TV attached to an Apple TV. Macs could also broadcast their displays to an Apple TV. But what you couldn’t do is use AirPlay to send audio or video from another Apple device to a Mac. With macOS 12 Monterey, that will become possible, enabling you to use a Mac’s large screen to play a video, share a Keynote presentation, and more.

Apple’s upcoming operating system releases boast many other new features, and we plan to explore more of them once everything ships in a few months. We’ll let you know when it’s time to update!

(Featured image by Apple)


Social Media: At its Worldwide Developer Conference keynote, Apple announced a boatload of new features that we’ll see in macOS 12 Monterey, iOS 15, iPadOS 15, and watchOS 8 later this year. Here are the ten features we think you’ll most like:

What Is This “App Tracking Transparency” Apple Added to iOS 14.5?

You’ve likely seen mention of the dispute between Apple and Facebook. It revolves around App Tracking Transparency (ATT), a technology Apple released in iOS 14.5.

The goal of ATT is to give iPhone and iPad users more control over the extent to which app makers can track their data and activities across apps and websites owned by other companies. Before App Tracking Transparency, nothing prevented companies from sucking a vast amount of data about your everyday activities and connecting it to other data to build an insanely detailed picture of who you are and what you do. Apple has written A Day in the Life of Your Data white paper and released the Tracked TV ad to give you a sense of how apps track you. We like to think of app tracking as a fleet of tiny drones constantly hovering over your head, recording your every waking moment for their corporate masters.

Facebook is particularly perturbed by the introduction of App Tracking Transparency because the company makes billions of dollars every year by gleaning as much as it can about you and then selling advertising access to you to companies that want to target people like you. For instance, Facebook knows if you’re a New York City lawyer and divorced mother of two who loves dogs, donates to the Sierra Club, and has Crohn’s disease. Although App Tracking Transparency won’t prevent Facebook from tracking your behavior across its own apps, at least it won’t be able to track you across other companies’ apps and websites.

Once you upgrade to the latest version of iOS and iPadOS, App Tracking Transparency requires that apps ask for permission to track you. However, depending on your current privacy settings, you may never see those requests. In Settings > Privacy > Tracking, if Allow Apps to Request to Track is turned off, you won’t receive any permission requests, and apps won’t be able to track you. Turn that setting on, and you’ll start getting alerts that ask for permission.

Put bluntly, there is absolutely no reason to allow any app to track you. Apple explicitly says that apps may not withhold features from those who opt out of tracking. So if you turn on the Allow Apps to Request to Track setting, tap Ask App Not to Track whenever you’re prompted. If you accidentally tap Allow, you can always go back to Settings > Privacy > Tracking and turn off the switch to rescind permission.

You might want to enable Allow Apps to Request to Track to see which apps were likely violating your privacy before and are still willing to do so even after App Tracking Transparency has exposed their sleazy business practices. Frankly, we’d encourage you to think about whether you want to use apps from such companies—perhaps the best reason to allow the requests is to identify privacy-abusing apps that you’ll then delete.

Early statistics from analytics company Flurry suggest that 94%–96% of users in the United States have opted out of app tracking, either by tapping Ask App Not to Track or by disabling the Allow Apps to Request to Track. We’re surprised the number is so low.

(Featured image by Glen Carrie on Unsplash)


Social Media: New in iOS 14.5 is a privacy-protecting feature called App Tracking Transparency, which forces apps to ask you for permission to track your activities across other apps and websites. Learn more about why you should never allow tracking here: